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Oracle Endeca Production Support Engineer
Oracle Endeca Production Support Engineer
Pinakin Kantha Consultancy LLP's logo

Oracle Endeca Production Support Engineer

Neha Nupur's profile picture
Posted by Neha Nupur
10 - 16 yrs
₹12L - ₹17L / yr
Remote only
Skills
Oracle Cloud

Oracle Endeca Production Support Engineer / Oracle Endeca Administrator

Location - Remote (10yrs)

Shift - IST 

Duration - 6 Months 


This is a production support-focused role responsible for maintaining and supporting a large-scale Oracle Endeca search platform across multiple eCommerce websites. Key responsibilities include: 

• Manage and support a multi-site Oracle Endeca on-premise environment with dedicated Endeca applications and MDEX engines for each website. 

• Administer, monitor, and optimize Endeca MDEX engines, DGraphs, Forge pipelines, and search/navigation configurations. 

• Design, maintain, and troubleshoot Endeca Forge-based data ingestion pipelines and custom ETL processes sourcing data from flat files. 

• Support and enhance Endeca Assembler API integrations consumed by Classic ASP storefront applications. 

• Analyze and resolve search relevance, navigation, faceting, and product discovery issues across multiple websites. 

• Monitor and tune Endeca query performance, index performance, and system resource utilization to ensure optimal customer experience. 

• Manage deployment, version control, and release processes using GitLab repositories for custom cartridges, scripts, and configurations. 

• Work with Squid proxy infrastructure to troubleshoot caching, routing, latency, and availability issues between application and Endeca layers. 

• Support daily batch operations and scheduling through Tivoli Workload Scheduler (TWS) / OPC, including job monitoring, failure recovery, and dependency management. 

• Perform Endeca index builds, deployments, rollbacks, and production validations in a controlled release environment. 

• Investigate and resolve production incidents related to search availability, indexing failures, performance degradation, and application integration issues. 

• Develop and maintain operational runbooks, support documentation, deployment procedures, and disaster recovery plans. 

• Collaborate with business, merchandising, infrastructure, and application teams to implement search enhancements and platform improvements. 

• Participate in 24x7 production support and on-call rotations for critical search platform incidents.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Pinakin Kantha Consultancy LLP

Founded :
2021
Type :
Services
Size :
100-1000
Stage :
Raised funding

About

N/A

Company social profiles

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Full Stack Developer - Averlon
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