Oracle ERP - Service Delivery Manager

at VDart Digital

Oracle ERP - Service Delivery Manager

VDart Digital

Company

Home

Oracle ERP - Service Delivery Manager

at VDart Digital

Posted by Celin Philomina

10 - 22 yrs

₹25L - ₹40L / yr

Bengaluru (Bangalore)

Skills

Oracle ERP

Oracle Fusion

Own end-to-end delivery of Oracle Fusion application services
Act as primary contact for client stakeholders for service performance
Oversee incident, problem, and change management
Monitor SLA adherence, produce performance dashboards, and ensure governance compliance
Drive service improvements, resource allocation, and escalation management
Coordinate offshore/onsite teams and ensure smooth service transition
8+ years’ experience in application support/service delivery
Knowledge of ITIL processes
Strong analytical, coordination, and reporting skills
Proven experience in managing application support teams
Excellent stakeholder management, communication, and leadership skills

Own end-to-end delivery of Oracle Fusion application services
Act as primary contact for client stakeholders for service performance
Oversee incident, problem, and change management
Monitor SLA adherence, produce performance dashboards, and ensure governance compliance
Drive service improvements, resource allocation, and escalation management
Coordinate offshore/onsite teams and ensure smooth service transition
8+ years’ experience in application support/service delivery
Knowledge of ITIL processes
Strong analytical, coordination, and reporting skills
Proven experience in managing application support teams
Excellent stakeholder management, communication, and leadership skills

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About VDart Digital

Founded :

2017

Type :

Services

Size

Stage :

Profitable

About

VDart Digital is a High-growth, Global Digital Solutions, Product Development and Professional Services firm, headquartered in Atlanta, GA, USA with global presence in Canada, Mexico, Belgium, UK, Malaysia, UAE & India with a proven track record in building next generation solutions and connected platforms to transform business and operations.

VDart Digital provides turnkey Digital Transformation, Mobility and Supply Chain Management Solutions using AI/ML/GenAI/Agentic AI, Intelligent Automation, Data Analytics, Blockchain, Cloud, IOT, Identity & Access management, UI/UX, Full-stack and mobile development, Integration etc.

VDart Digital’s Products include TestSamurAI, LendSmartAI; IDocLens, Fleet Management (VGo); Document Verification/Validation Platform (Vvalidate); Employee Engagement Mobile App (V Engage).

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