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Responsible for developing, enhancing, modifying, and maintaining chatbot applications in the Global Markets environment. The role involves designing, coding, testing, debugging, and documenting conversational AI solutions, along with supporting activities aligned to the corporate systems architecture.
You will work closely with business partners to understand requirements, analyze data, and deliver optimal, market-ready conversational AI and automation solutions.
Key Responsibilities
- Design, develop, test, debug, and maintain chatbot and virtual agent applications
- Collaborate with business stakeholders to define and translate requirements into technical solutions
- Analyze large volumes of conversational data to improve chatbot accuracy and performance
- Develop automation workflows for data handling and refinement
- Train and optimize chatbots using historical chat logs and user-generated content
- Ensure solutions align with enterprise architecture and best practices
- Document solutions, workflows, and technical designs clearly
Required Skills
- Hands-on experience in developing virtual agents (chatbots/voicebots) and Natural Language Processing (NLP)
- Experience with one or more AI/NLP platforms such as:
- Dialogflow, Amazon Lex, Alexa, Rasa, LUIS, Kore.AI
- Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein, Converse.ai
- Strong programming knowledge in Python, JavaScript, or Node.js
- Experience training chatbots using historical conversations or large-scale text datasets
- Practical knowledge of:
- Formal syntax and semantics
- Corpus analysis
- Dialogue management
- Strong written communication skills
- Strong problem-solving ability and willingness to learn emerging technologies
Nice-to-Have Skills
- Understanding of conversational UI and voice-based processing (Text-to-Speech, Speech-to-Text)
- Experience building voice apps for Amazon Alexa or Google Home
- Experience with Test-Driven Development (TDD) and Agile methodologies
- Ability to design and implement end-to-end pipelines for AI-based conversational applications
- Experience in text mining, hypothesis generation, and historical data analysis
- Strong knowledge of regular expressions for data cleaning and preprocessing
- Understanding of API integrations, SSO, and token-based authentication
- Experience writing unit test cases as per project standards
- Knowledge of HTTP, REST APIs, sockets, and web services
- Ability to perform keyword and topic extraction from chat logs
- Experience training and tuning topic modeling algorithms such as LDA and NMF
- Understanding of classical Machine Learning algorithms and appropriate evaluation metrics
- Experience with NLP frameworks such as NLTK and spaCy
Experience with SQL & NO SQL
In-depth knowledge and experience in developing web applications with service-oriented frameworks.
- Bachelor’s degree in Computer / Information Science (BE / BTech) or Master’s in Computer Applications (MCA) Experience:
- Two to five years general software engineering experience
- Experience in web development using the Ruby on Rails web application framework
- At least two years of Ruby on Rails programming experience
- Thorough understanding of the philosophy and design of Ruby on Rails
- Desktop publishing skills: HTML5, xHTML, CSS
Knowledge of:
- JavaScript and JavaScript libraries: jQuery, Plugins etc.
- Unix and Linux systems
- Relational databases: SQL, etc.
- Frameworks: Active record, etc.
- Servers: Nginx, Mongrel, Webrick
- Performance management using New Relic, Web Page Test tools
- SEO rules, minification, rails asset pipelines
- REST APIs and their usage
Highly preferred experience:
- Ability to work with the Amazon EC2, S3, and EBS services
- NoSQL databases: MongoDB, Memcached, CouchDB
- Git, SVN
- Proactive and resourceful person who achieves tasks with minimal oversight
- Team player with the ability and desire to become an integral part of a fast-paced team
- Ability to handle multiple tasks in parallel
- 2+ years of Hands-on experience in Python, Django, Flask, Bottle, Design Patterns, Web Services (SOAP/HTTP, REST APIs)
- 2+ years of hands-on experience with Postgress, MongoDB.
- Experience with cache-store / message broker like Redis / RabbitMQ / Kafka
- Experience with AWS
- Experience in front-end development using react.js is a plus.
- Proficient understanding of code versioning tools, such as Git / Mercurial /bitBucket.
- DevOps knowledge to deploy code in production and hands-on experience with docker / Kubernetes.
- Self-motivated and a good team player.
- Good communication and interpersonal skills.
- Bachelor’s Degree in Engineering from a reputed Institute
We’re seeking an expert Full-Stack developer ( Expert in HTML 5, PHP, Canvas & JQuery) to help us update our back-end admin. You will work from layouts in Adobe XD and Anima and work side by side with our development team in Manila and coordinate tasks and timelines to complete our project. Estimate full-time 3 month timeline- possibility may need you for ongoing freelance work after project completion.
We are looking to hire a temporary, freelance position for now.
REQUIREMENTS
• At least 3 year(s) of working experience in eCommerce web development is required for this position
• Strong knowledge of current architectural approaches to web-based applications development
• Experience with Agile development projects
• Ability to effectively manage changing and multiple priorities
• Experience with PHP, CSS, HTML / HTML 5, Javascript coding
• MVC based PHP framework (Laravel)
• jQuery/AJAX/JSON or other Javascript frameworks (AngularJS, React Backbone, etc)
• HTML5 Responsive framework (Bootstrap, foundation, skeleton, etc)
Knowledge of Linux command-line
• Experience of using version control (Github, Subversion, BitBucket, Adobe Photoshop, Adobe XD, Anima)
• Knowledge and understanding of how to update modules using Angular or React
• Knowledge and understanding of Databases (MySql/MSSQL)
• Knowledge and understanding of SEO tools application
• Experience with open-source software
• Enjoy mentoring team members; helping them to advance their technical skills
• Must be able to stay on top of advancing internet and computer technology and its effects to the business environment
• Be willing to work in a research capacity ñto find, test, and critically review open-source frameworks and technologies.
HOW TO APPLY
Make an intro answering the following questions:
1) Provide an example of a web application that you've built that uses HTML 5, Canvas or where multiple files can be uploaded simultaneously
Backend - Software Development Engineer-III
Responsibilities:-
- Research, design and build highly reliable, available and scalable platforms
- Explore design implications and work towards an appropriate balance between functionality, performance, and maintainability.
- Lead by example, mentor and guide team members on everything from structured problem solving to development of best practices
- Own large technical deliverables and execute in an exemplary way
- Be able to conceptualize and develop prototype quickly
- Working with a cross-discipline team of Design, Product, Data Science and Analytics team.
- Active participation in the hiring process to bring quality engineers in the team.
Requirements:-
- Strong proficiency in Javascript and TypeScript
- Strong proficiency of Node.js and frameworks available for it such as Express
- Strong understanding and experience of creating highly scalable and complex database design
- Good understanding of Data Modeling using RDBMS and NoSQL(Cassandra, MongoDB, ElasticSearch, Redis) data stores
- Strong problem-solving skills with a good understanding of data structures and algorithms
- Strong understanding of front-end technologies, such as HTML5, and CSS3
- User authentication and authorization between multiple systems, servers, and environments
- Experience of creating highly scalable, fault tolerant, resilient distributed systems
- Strong knowledge of creating scalable system design and good understanding of microservice based architectures
- Understanding of caching enabled, PubSub and event driven architectures
- Hands on experience and good knowledge of AWS services
- Understanding automated testing platforms like selenium and unit tests like Chai, Mocha, Jasmine etc
- Proficient understanding of code versioning tools, such as Git
- E/B.Tech/M.E./M.Tech/M.S.
- Curiosity to explore the cutting edge technologies and bake them in the products.
- Zeal and drive to take end to end ownership.
- 5+ years of experience in back end development preferably in microservice environment.
- 4+ years Rails experience in a production environment working complex Ruby on Rails applications and Ruby gems
- Proficient understanding of code versioning tools
- Knack for writing clean, readable Ruby code
- Knowledge on HTTP and RESTFUL API development experience
- Experience in Angular is a plus
- Proactiveness, good communication and fast learning.









