NTRX Professional Service Engineer at IT Service Based MNC · Pune · 5 - 8 years · ₹10L - ₹30L / yr · Posted 4 Sep 2026
- **Client Engagement:** Collaborate with clients to understand their business needs and technical requirements. Provide expert guidance and support throughout the project lifecycle.
- **Network Management:** Design, implement, and maintain NTRX network solutions, ensuring optimal performance and reliability. Troubleshoot and resolve network issues in a timely manner.
- **Database Support:** Utilize SQL to manage, query, and analyze data as needed, ensuring that clients’ databases are functioning efficiently and effectively.
- **Cloud Support:** Assist clients with cloud deployment and support services, helping them to migrate their systems to the cloud and optimize their cloud infrastructure.
- **Documentation:** Create and maintain comprehensive documentation for configurations, implementations, and support processes to ensure knowledge transfer within the team and to clients.
- **Training & Development:** Provide training and support to clients and team members on NTRX solutions and best practices.
- **Continuous Improvement:** Stay current with industry trends and emerging technologies within networking and cloud services to enhance service offerings and promote innovation.
**Required Skills:**
- **Networking Expertise:** Strong knowledge of networking concepts, protocols, and technologies. Experience with troubleshooting and optimizing network performance is a must.
- **SQL Proficiency:** Ability to write, read, and optimize SQL queries, with a robust understanding of relational databases.
- **Cloud Support Skills:** Familiarity with cloud vendor platforms (AWS, Azure, Google Cloud, etc.) and experience in providing cloud-based solutions and support.
- **Problem-Solving Abilities:** Strong analytical and problem-solving skills with the ability to think critically and execute on multiple tasks efficiently.
- **Communication Skills:** Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
**Qualifications:**
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in networking or IT support, with a focus on professional services or client-facing roles preferred.
- Relevant certifications (such as CCNA, AWS Certified Solutions Architect, etc.) are a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Work on VPN, ExpressRoute, Direct Connect, Transit Gateway, and hybrid connectivity.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon