MS Dynamics Developer

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

Role Descriptions: Good dynamics skills 365 skills

Essential Skills: Good dynamics skills 365 skills

Skills: Digital : Microsoft Dynamics 365 CRM Functional

Experience Required: 8-10

7 to 14 years

location bangalore

We are looking for an experienced .NET Integration Developer with strong expertise in C#, ASP.NET Core, APIs, microservices, and enterprise system integration. The ideal candidate will have hands-on experience building production-grade integration solutions, event-driven architectures, and secure, scalable services using modern .NET technologies.

Key Responsibilities

• Build & Own APIs: Design, develop, and maintain production-grade RESTful APIs and gRPC services using ASP.NET Core, taking ownership from technical specification through deployment and production support.
• Enterprise System Integration: Integrate ERP, CRM, legacy, and third-party platforms using modern middleware and integration patterns, ensuring reliable and low-latency data exchange.
• Event-Driven Architecture: Design and implement asynchronous, loosely coupled integrations using message brokers such as Azure Service Bus, RabbitMQ, and Kafka.
• Data Transformation: Develop high-performance transformation and mapping logic using C# and LINQ, handling JSON, XML, CSV/flat files, and Protocol Buffers (Protobuf) across integration and ETL workflows.
• Data Access: Design clean and scalable data-access layers using Entity Framework Core, working with databases such as SQL Server and PostgreSQL.
• API & Integration Security: Implement OAuth 2.0, OpenID Connect (OIDC), API Gateway policies, authentication/authorization, and end-to-end encryption across integration services.
• CI/CD & Deployment: Build and maintain automated CI/CD pipelines using Azure DevOps or GitHub Actions to enable reliable and repeatable deployments.
• Architecture & Engineering: Apply Microservices, SOA, and Event-Driven Architecture principles to build scalable, maintainable, and resilient integration solutions.
• Quality & Performance: Troubleshoot integration issues, optimize API and service performance, and ensure solutions meet production standards for reliability, security, and scalability.

Must-Have Skills

• Expert-level programming skills in C#
• Strong hands-on production experience with .NET 6 / .NET 8+ and ASP.NET Core
• Strong understanding of Microservices, SOA, and Event-Driven Architecture
• Proven experience in building and consuming REST APIs, SOAP services, Webhooks, and gRPC services
• Hands-on experience with messaging technologies such as Azure Service Bus, RabbitMQ, or Kafka
• Strong knowledge of Entity Framework Core
• Experience working with SQL Server and/or PostgreSQL
• Strong understanding of JSON, XML, CSV/flat files, Protocol Buffers (Protobuf), and data transformation
• Experience implementing OAuth 2.0, OpenID Connect, API security, and API Gateway policies
• Hands-on experience with Azure DevOps and/or GitHub Actions for CI/CD
• Strong understanding of enterprise integration patterns, asynchronous processing, error handling, logging, and monitoring

Microsoft Technical Consultant 

Company Name

Savex Technologies Pvt. Ltd.

Mode of Working

Work Form Office

Days of Working

6 days a week(1st and 2nd Saturday is off; remaining Saturdays are Half day working)

Responsibilities

Objective:

• Skilled Technical Consultant with expertise in presales, delivery, and support of Microsoft solutions such as Intune, Azure, and related technologies.
• This role involves assisting with solution design, deployment, migration, and post-implementation support while working closely with customers and internal teams.

Presales

✓ Collaborate with the sales team to understand customer requirements and design tailored technical solutions for Microsoft products like M365, Intune, Azure as well as other products like Okta, Zoho, Kaspersky, and Freshworks

✓ Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions for M365, O365, Azure,Okta,Zoho,Kaspersky and Freshworks

✓ Assist in creating technical proposals, scope documents, and cost estimations for Microsoft and associated third-party products.

✓ Act as a technical advisor to clients, addressing concerns and questions during the presales phase.

 Delivery

✓ Manage and execute the deployment of M365, O365, , Azure solutions,Okta,Zoho,Kaspersky and Freshworks including tenant\Product setup, configuration, and optimization.

✓ Plan and perform migrations such as O365 to O365 or Azure migrations with minimal downtime.

✓ Customize and integrate Microsoft tools to align with business requirements.

✓ Coordinate with cross-functional teams to ensure timely and successful project delivery.

Support

✓ Provide Level 2 support for Microsoft solutions as well as for Okta,Zoho,Kaspersky and Freshworks, resolving escalated issues for those products and other integrated systems.

✓ Troubleshoot and resolve technical problems in a timely manner, escalating to L3 or vendor support when necessary.

✓ Monitor and manage security solutions (e.g., Kaspersky), ensuring compliance with organizational policies.

✓ Support and maintain ITSM tools (Zoho Ticketing, Freshworks), ensuring effective tracking and resolution of client issues.

Technical Skills

✓ Expertise in M365 and O365 suite: Exchange Online, SharePoint, Teams, OneDrive, AD and other Microsoft Services.

✓ Strong knowledge of Azure services: Virtual Machines, Storage, Identity Management, AD Connec & other Azure Services.

Migrations:

✓ Hands-on experience with O365 tenant-to-tenant migrations & other e-mails services to O365 migration.

✓ Proficiency in Azure migrations, including lift-and-shift or modernization approaches.

Skills Needed

Qualification: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of relevant experience in technical consulting, particularly with Microsoft and ITSM tools.
• Certifications in Microsoft products (e.g., M365, Azure Fundamentals, Azure Administrator) is must.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent verbal and written communication skills.

Other

• Willingness to travel occasionally for onsite client engagements.
• Ability to work under pressure and meet tight deadlines.
• Strong organizational skills with attention to detail.

Interview process

1st Virtual Round

2nd Face to Face Round