Interior Designer

WE'RE HIRING

Forward Deployed Engineer (FDE) – AI Solutions

Location: Mumbai (On-site with Clients) | Salary: ₹30,000 – ₹50,000/month | Full-Time

Position

Forward Deployed Engineer (FDE)

Location

Mumbai (physical presence at client sites required)

Salary

₹30,000 – ₹50,000 per month (entry-level / fresher range, based on skill)

Job Type

Full-time, On-site / Client-facing

Preferred Background

CSE / IT / related engineering graduates

Eligibility

Open to all ages who meet the skill requirement

About the Role

We are looking for a Forward Deployed Engineer (FDE) to work directly at client sites across Mumbai, deploying, customizing, and supporting our AI-powered solutions. This role sits at the intersection of engineering and client relationships — you'll write/adapt code, configure AI systems on the ground, troubleshoot real-time issues, and translate technical concepts into simple language for clients. Ideal for a CSE/IT graduate who is strong in tech, genuinely curious about AI, and enjoys solving problems face-to-face with clients rather than purely behind a desk.

Key Responsibilities

-Travel to client sites across Mumbai to deploy, configure, and customize AI-based solutions

-Debug and resolve technical issues on-site, escalating complex problems to the core engineering team when needed

-Write scripts/code to integrate, adapt, or fine-tune AI tools/models for specific client use cases

-Explain technical concepts and AI capabilities clearly to non-technical stakeholders

-Gather client requirements and feedback, and relay them back to the product/engineering team

-Document deployments, issues, and solutions for future reference

Requirements

CSE / IT / Computer Engineering degree strongly preferred

Solid understanding of AI/ML concepts and tools (LLMs, APIs, automation, Python-based AI tooling, etc.)

Working knowledge of at least one programming language (Python preferred)

Excellent verbal communication skills — comfortable explaining technical topics to clients

Strong problem-solving ability and comfort working independently on-site

Quick learner, adaptable to new tools/tech stacks

Willingness to travel daily within Mumbai for client visits

Open to all age groups — skills and attitude matter more than age

Perks

Travel/conveyance allowance

Direct hands-on exposure to real-world AI deployments

Performance-based growth and incentives

Mentorship from core engineering team

Job Summary:

As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, or chats professionally
• Assist customers with inquiries, service requests, and issue resolution
• Provide accurate information about products and services
• Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
• Follow up with customers to ensure resolution and satisfaction
• Escalate complex issues to the appropriate teams when required
• Adhere to quality standards, company policies, and service-level agreements (SLAs)
• Collaborate with internal teams to improve customer experience
• Meet customer satisfaction and productivity targets

Qualifications:

• High school diploma or equivalent; Bachelor’s degree is a plus
• Prior experience in customer care, customer support, or call center operations preferred
• Strong verbal and written communication skills
• Ability to handle customers patiently and professionally
• Comfortable working independently and in a team environment
• Basic computer skills and familiarity with CRM tools and MS Office
• Customer-focused mindset with problem-solving ability

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,828.27 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

• Design, coding, enhancements, and bug fixing in DNS and related areas.

• Bring up new ideas to improve the day-to-day challenges in the design/functionality.

• Should be able to provide technical direction to the ongoing and future projects in the team.

• Keep the product vulnerability free by uplifting/fixing the open issues.

• Build tools and infrastructure to improve these F5’s components and features. 

• Set an example of software design and development innovation and excellence. 

• Research, investigate and define new areas of technology to enhance existing or new products directions

• Evaluate performance of products to fine-tune, and refactor the design as per the requirements to scale up.

• Must have worked in security and related areas.

• Document software designs via functional specifications and other design documents

• Conduct presentations internal and external, mentoring the team members

• May participate in the hiring and onboarding process

• Collaborate with team members and technical leads

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

Knowledge, Skills and Abilities: 

Essential 

• Deep understanding of data structures & algorithm. 

• Expert in C, C++ with hands-on experience

• Fair understanding of scripting languages Python and JavaScript

• Expertise in Linux user-level programming and exposure to Linux networking stack.

• Good understanding on TCP/IP concepts.

• Proven experience with security standards.

• Excellent analytical and problem-solving skills. 

• Good understanding of Network security and DNS modules

• Excellent Understanding of networking technologies and OS internals.

• Prior experience in leading and delivering project/programs involving multiple teams.

• Prior experience of leading and mentoring senior engineers to deliver critical projects.

Nice-to-have 

• Prior experience developing DNS and related modules is a Plus.

• Good understanding of network protocols like TCP, UDP, HTTP, SSL, DNS, FTP etc. 

• Experience with CI/CD (git, pipeline etc.). 

Qualifications

• Requires a minimum of 15+ years of related experience with a Bachelor of Engineering in ECE/Computers or similar years’ experience with ME/MTech in ECE/Computers.

• Excellent organizational agility and interpersonal skills throughout the organization.

• Ability to work flexible hours for better collaboration with international teams.

F5 Inc. is an equal opportunity employer and strongly supports diversity in the workplace. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

• Manage and build an overall email marketing strategy.
• Create various email lists and campaigns.
• Test every campaign's success.
• Determine email marketing KPIs.
• Develop and present reports on a weekly basis.
• Develop a lead generation strategy.
• Create smart email lists.
• Increase email subscriptions.
• Analyze data to get smart insights.
• Ensure marketing message is conveyed clearly and delivered properly to prospects.
• Ensure messages are mobile-friendly.
  Follow up on interested respondents.
• Distributing emails through the use of automation software.

• Should have a good experience selling IT sales services in the USA/Europe region
• Should have knowledge of IT services like Web services, Cloud Services, Mobile Technology.
• Experience working in B2B Sales
• Create and implement sales strategies in line with the company's growth objectives
• Managing prospective client relationships through all phases of the sales cycle
• Developing and maintaining strong professional relationships with global accounts, to maximize sales
• The ability to write reports and proposals
• Comfortable working in different time zones to connect with our target audience
• Experience working with end-to-end sales from lead generation to lead conversion.
• Proven track record for closing new deals with both large and mid-size companies
• Knowledge of Demand generation
• Lead generation skills for IT services projects
• Develop and execute strategies to expand inbound lead/demand generation
• Must have good working experience in Upwork, Freelance.com, PeoplePerHour
• Good communication skills verbal as well as written is must

Job Description

We are looking to hire a full stack Magento 2 developer with 3 to 6 years of experience with following skills

• Should have good project experience in Magento 2 as a full stack developer.
• Should have working knowledge in Magento PWA
• Should know how to setup and install Magento in AWS preferably.
• Should know how to build and deploy Magento source code.

What is the role?

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

Key Responsibilities

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

Whom will you work with?

You will closely work with the engineering team and support the Product Team of Plum.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward