Inside Sales Executive

Responsibilities:

• Design and Develop large scale sub-systems
• To periodically explore latest technologies (esp Open Source) and prototype sub-systems
• Be a part of the team that develops the next-gen Targeting platform
• Build components to make the customer data platform more efficient and scalable

Qualifications:

• 0-2 years of relevant experience with Java, Algorithms, Data Structures, & Optimizations in addition to Coding.
• Education: B.E/B-Tech/M-Tech/M.S in Computer Science or IT from premier institutes

Skill Set:

• Good Aptitude/Analytical skills (emphasis will be on Algorithms, Data Structures,& Optimizations in addition to Coding)
• Good knowledge of Databases - SQL, NoSQL
• Knowledge of Unit Testing a plus

Soft Skills:

• Has an appreciation of technology and its ability to create value in the marketing domain
• Excellent written and verbal communication skills
• Active & contributing team member
• Strong work ethic with demonstrated ability to meet and exceed commitments
• Others: Experience of having worked in a start-up is a plus

Position: Sr. Java Developer

Qualification: BE, B. Tech, MCA, M. Tech

Experience: 6+ Years

Skills:

Java 8+, Microservices, Spring Boot, Nosql, Kubernetes, AWS, REST

Job Role and Responsibilities:

• Bachelor’s degree in Computer Science or equivalent
• Min 6 years of development experience in Spring Boot & Microservices architecture
• Working experience with Java, Spring Boot, Hibernate, MySQL, Spring Data JPA, AWS, Spring Cloud, Maven, GitHub, Swagger, Eureka, Zuul etc.
• Strong understanding of API Security for Microservices (Spring Security, OAuth 2.0, JWT)
• Strong understanding of web development cycle and programming techniques and tools
• Ability to work independently or with group

• Strong understanding of modern development methodologies and best industry standards
• Experience working with APIs, RESTful APIs & Microservices
• Experience building highly scalable applications using Redis, Kafka, Akka, gRPC
• Mentor, Train 3-4 engineers 
• AWS knowledge is a plus
• Strong knowledge on SQL and NoSQL Databases
• Should have worked on developing large scale products and services
• Knowledge on Agile processes is a must
• Able to work with multiple distributed teams

Responsibilities:

• Take on complex problems that span multiple components and teams.

• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support

• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.

• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions

• Produce architecture with clean interfaces, that are efficient and scalable

• Participate and contribute to architectural discussions

• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage

• Continuously improve performance metrics of modules you own.

• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements:

• Experience: 3+ years

• A Bachelor's or Master's Degree in Computer Science

• Software engineering and product delivery experience, with a strong background in algorithms

• Experience in architecting & building real-time, large-scale e-commerce applications

• Experience with high-performance websites catering to millions of daily traffic is a plus

• Excellent command over Data Structures and Algorithms

• Experience with web technologies, Go/Java/Python

• Language: GO or Python

• Strong expertise in DS and Algo

• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.

• Have worked in the scaling of the system right from scratch.

• Someone worked in small user base to a large user base and wrote optimized code

• Both HLD and LLD

We are looking for a skilled and experienced Node.js Developer with at least 4 years of professional experience to join our team. As a Node.js Developer, you will be responsible for developing robust and scalable web applications using JavaScript and various frameworks.

Roles and Responsibilities

• Production platform hands-on experience involving Node JS & REST API.

• Hands-on production platform experience working with micro-service back-end architecture.

• Working knowledge of GRPC, HTTPS, and GRAPHQ protocols.

• Well-versed in cloud deployment of code blocks.

• Experience with JS testing and code analysis frameworks such as Mocha.

• Utilize modern JavaScript frameworks such as Express.js and Sails.js to build efficient and scalable applications.

• Work with databases like MongoDB and PostgreSQL using Mongoose and Sequelize ORM.

• Integrate messaging systems like Kafka and RabbitMQ for reliable event-driven communication.

• Write unit tests using Mocha, Chai, and Jest frameworks to ensure code quality and reliability.

• Utilize AWS S3 bucket for secure and scalable storage of data and media files.

• Collaborate with QA engineers to perform thorough testing and bug fixes.

• Work with third-party APIs such as Postman, Twilio, SendGrid, Firebase, and KeyCloak for various integrations.

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Requirements

-BS/MS degree in Computer Science, Engineering or a related subject

-1 to 4 years of work experience

-Proven working experience in software development

-Working experience in iOS development

-Have published one or more iOS apps in the app store

-A deep familiarity with Objective-C and Cocoa Touch

-Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

-Experience with third-party libraries and APIs

-Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

-Solid understanding of the full mobile development life cycle

Responsibilities

-Design and build advanced applications for the iOS platform

-Collaborate with cross-functional teams to define, design, and ship new features.

-Unit-test code for robustness, including edge cases, usability, and general reliability.

-Work on bug fixing and improving application performance.

-Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Lead, inspire, and influence to make sure your team is successful
• Partner with the recruiting team to attract and retain high-quality and diverse talent
• Establish great rapport with other development teams, Product Managers, Sales, and Customer Success to maintain high levels of visibility, efficiency, and collaboration
• Ensure teams have appropriate technical direction, leadership, and balance between short-term impact and long-term architectural vision.
• Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical acumen sharp

You'll need:

• BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams
• Strong fundamentals in distributed systems design and development
• Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management
• Experience running production services in Public Clouds such as AWS, GCP, and Azure
• Experience with running large stateful data systems in the Cloud
• Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization, orchestration, elastic scalability)
• A great track record of shipping features and hitting deadlines consistently; should be able to move fast, build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them
• Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team