Inside Sales Associate

About Us

We're building the next generation of AI-powered business software. Our Chatbot application brings AI directly into customer and business workflows, combining a robust backend with LLM-powered agents to get real work done through conversation.

This is a chance to work on hard problems in backend systems, LLM agents, and orchestration — building zero-to-one, owning your area end-to-end, and shipping to production at scale.

Note: This is a customer-facing role, and strong communication skills are essential.

About the Role

We're looking for a Lead Software Engineer to help build and scale the backend and AI capabilities of our Chatbot application. This is a backend-heavy role for someone who can design robust, production-grade systems in Java while also bringing hands-on experience building LLM agents and orchestration layers that power intelligent conversational experiences.

What You'll Do

• Design, build, and scale backend services in Java that power the Chatbot application
• Build and integrate LLM-powered agents into the chatbot, including agent orchestration, tool use, and multi-step reasoning workflows
• Own features end-to-end — from architecture and design through implementation, testing, deployment, and iteration
• Drive technical decisions on system architecture, reliability, performance, and scalability for a backend serving real-time conversational workloads
• Lead by example — set engineering standards, review designs and code, and mentor engineers on the team
• Collaborate closely with product, design, and AI/ML teams to translate business requirements into shipped functionality
• Work directly with customers to understand real-world use cases, troubleshoot issues, and gather feedback to inform the roadmap
• Continuously improve the chatbot's conversational quality, reliability, and response accuracy

What We're Looking For

• 4–6 years of backend engineering experience, with strong, hands-on expertise in Java
• Practical experience building LLM-powered agents and agent orchestration in production systems
• Solid understanding of LLM fundamentals — prompting, tool use, reasoning, and evaluation
• Strong experience designing and building scalable, production-grade backend systems and APIs
• Ability to take technical ownership and lead design/architecture decisions with minimal oversight
• Comfort working in a fast-moving, high-ownership environment, balancing hands-on coding with technical leadership
• Excellent communication skills — this is a customer-facing role, and you'll regularly engage directly with customers to understand needs and explain technical solutions

Title: Sr Software Engineer, Backend

Level: L3 

Location: Hyderabad, India

Department: Engineering

Company

Talent Systems, LLC is the leading technology solution provider for casting and auditioning to the entertainment industry. Casting directors and agents worldwide use Talent Systems’ portfolio of products to source and manage talent across film, television, commercials, theater and digital projects, powering an unparalleled, global casting software ecosystem. 

We are headquartered in Los Angeles and operate in the US, Canada, UK, Australia and India. Our portfolio brands include Casting Networks, Spotlight, Cast It Systems, Cast It Talent, Casting Frontier, Staff Me Up, Cast It Reach & Tagmin.

Company Core Values

Job Description

We are looking for a talented and experienced Senior Software Engineer to join our backend team. The ideal candidate will have strong expertise in Node.js and TypeScript, with a solid understanding of backend development best practices. Experience with the AWS ecosystem and working knowledge of Elasticsearch or similar caching/search technologies is essential. Familiarity with Docker, CI/CD pipelines, and PostgreSQL is also required. Knowledge of React.js is a plus.

• Required:
• 5+ years of experience in backend software development.
• Strong proficiency with Node.js and TypeScript.
• Demonstrated experience in architecting and implementing microservice architectures.
• Extensive experience with AWS services such as EC2, S3, Lambda, RDS, etc.
• Hands-on experience with Elasticsearch or similar caching/search technologies.
• Proficient with Docker and container orchestration concepts.
• Expertise in designing, implementing, and maintaining CI/CD pipelines.
• Solid experience with PostgreSQL, including schema design and query optimization.
• Strong problem-solving skills and ability to work effectively in a collaborative environment.
• Excellent communication and teamwork skills.

• Preferred:
• Strong knowledge of testing methodologies, including integration testing frameworks and best practices.
• Experience with CI/CD pipelines and version control systems like Git.
• Familiarity with React.js is a plus but not mandatory.
• Ability to mentor and lead junior developers effectively.

• Soft skills:
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams from different cultures and geolocations. 
• Strong sense of urgency and ability to deliver results in a fast-paced environment.
• Exceptional attention to detail and commitment to quality.
• Excellent problem-solving skills and a customer-first mindset.
• Design, and develop scalable and maintainable backend services using Node.js and TypeScript.
• Drive the design and implementation of microservice-based architectures to support our platform’s scalability and reliability.
• Collaborate with frontend engineers, product managers, and other stakeholders to deliver high-quality, robust software solutions.
• Implement and optimize search and caching solutions using Elasticsearch or similar technologies.
• Build, maintain, and optimize containerized applications using Docker.
• Develop and manage CI/CD pipelines to ensure efficient and reliable software delivery.
• Utilize AWS services extensively to deploy, monitor, and scale backend applications.
• Design, optimize, and maintain PostgreSQL databases, including schema design and query performance tuning.
• Lead code reviews, mentor junior engineers, and promote best practices in software engineering and architecture.
• Deliver high-quality features on time by maintaining a balance between speed and precision.
• Participate in sprint planning, daily standups, and code reviews, fostering a culture of continuous improvement and knowledge sharing.

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

• Own the product analytics of bidgely’s end user-facing products, measure and identify areas of improvement through data
• Liaise with Product Managers and Business Leaders to understand the product issues, priorities and hence support them through relevant product analytics
• Own the automation of product analytics through good SQL knowledge
• Develop early warning metrics for production and highlight issues and breakdowns for resolution
• Resolve client escalations and concerns regarding key business metrics
• Define and own execution
• Own the Energy Efficiency program designs, dashboard development, and monitoring of existing Energy efficiency program
• Deliver data-backed analysis and statistically proven solutions
• Research and implement best practices
• Mentor team of analysts

• B.Tech from a premier institute with 5+ years analytics experience or Full-time MBA from a premier b-school with 3+ years of experience in analytics/business or product analytics
• Bachelor's degree in Business, Computer Science, Computer Information Systems, Engineering, Mathematics, or other business/analytical disciplines

• Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause
  analyses
• Excellent understanding of retention, churn, and acquisition of user base
• Ability to employ statistics and anomaly detection techniques for data-driven
  analytics
• Ability to put yourself in the shoes of the end customer and understand what
  “product excellence” means
• Ability to rethink existing products and use analytics to identify new features and product improvements.
• Ability to rethink existing processes and design new processes for more effective analyses
• Strong SQL knowledge, working experience with Looker and Tableau a great plus
• Strong commitment to quality visible in the thoroughness of analysis and techniques employed
• Strong project management and leadership skills
• Excellent communication (oral and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
• Ability to coach and mentor analysts on technical and analytical skills
• Good knowledge of statistics, basic machine learning, and AB Testing is
  preferable
• Experience as a Growth hacker and/or in Product analytics is a big plus

Role Objectives 

• Participate in complex design and software development tasks within an appropriate schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect  

• Hands-on development and implementation of solutions including the configuration of e.IQ platform components and custom development 

• Tasks associated with testing and documentation of solution implemented 

Academic Qualification
B.E/B.Tech/MCA in computer science Engineering or a related field. 

Experience Profile  

4 -6 years of experience in development or platform implementations.

Required Technical Skillset for Java Development

• core JavaScript, CSS, HTML-5,

• At least one of these frameworks (Angular JS / React /Vue / jQuery / Bootstrap)

• Experience in developing front-end web applications for various devices (responsive) 
  

Good to have:

• Basic Java knowledge /Programming, RDBMS (preferably MySQL or MSSQL), Exposure to Liferay.

• Must be capable of coding and unit testing their own code
  

• Team player with good interpersonal skills

• Should have strong analytical skills                                                  
  

• Good communication skills

• Capable of juggling several priorities and delivering results on time in a high-pressure, dynamic environment.

Job Description:

Responsibilities:

·

Own end-to-end

execution, measurement, reporting, and optimization of campaigns across

channels with goals to increase New users Acquisition, Scale GMV across the

campaign, and deliver platform GMV & ROAS

·

Partner with

internal teams to optimize campaign performance (targeting, optimization,

creative direction, etc.)

·

On a day-to-day

basis, you will be expected to optimize campaigns based on data breakdowns and

insights.

·

Understand ways to

scale campaigns across platforms in an optimal manner.

·

Perform interest

research in Facebook using audience insights and ads manager.

·

Create audiences on

Facebook for custom, lookalike, and saved audiences.

·

Perform keyword

research using keyword planner and any other tools

·

Understand

operations of Facebook business manager, Google ads, pixels, etc.

·

Create a digital

media plan based on requirements across multiple platforms

·

Understand how

content works across different social media platforms

·

Create insightful

reports based on data from performance marketing campaigns

·

Tag with your copy

and art partners to achieve a digital-first creative output on campaigns.

Eligibility

·

Strong communication

skills

·

Strong creative and

analytical skills

·

Be able to take 100%

ownership of the process from start to finish

·

Strong quantitative

mindset & data-driven approach to digital marketing; expert in excel-based

data modeling, analytics tools.

·

Ability to multitask

in a fast-paced work environment.

·

Punctual and

dedicated to meeting goals & deadlines.

·

Able to effectively

work independently, and as part of a team.

·

An early adopter

attitude towards technology

FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.

Technical Experience:

• 2+ years' experience in creating applications using a framework such as CodeIgniter, Zend, Laravel, Bootstrap.
• Proficient in PHP, MySQL/SQL, CSS, HTML, Apache server, Java script, AJAX, jQuery, JSON, XML, APIs, Version Control/Git.
• Linux server Handling - Min 3 years experience
• LAMP, PHP & MySQL, OOP's, CodeIgniter - 3 to 4 years experience
• Experience with Version Controlling Tools - SVN, Mantis & Git

Skills:

• Able to create Solution Architecture and design based on requirements.
• Should possess excellent problem-solving skills and be a team player.
• Can identify technology trends and advances that may support the success of the project.
• Should have the ability to learn new tasks outside the immediate range of skills.

Responsibilities:

• Brainstorm with the team to come up with ideas regarding the development requirements.
• Determine the feasibility of ideas and identify the best way and tech stack to move ahead.
• Build products and api's as per the requirements with optimized code.
• Develop products considering scalable architecture and security.
• Testing and maintenance of different server environments.
• Handle code deployment on testing and production environments.
• Maintain code versioning and administer the database properly.