In Side Sales Executive

Position: Customer care Executive (International)

Position Overview:

We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.

Qualifications:

1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus). 

2. Fresher or Experienced

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

·        Prospecting leads and contacting them to pitch the product / service

·        Setting up meetings with the prospective clients

·        Presenting product demonstrations to the client

·        Establishing new business links

·        Sales reporting and reviewing performance

·        Negotiating contracts to arrive at the best deal for the client and organization both

·        Working towards achieving the sales target

·        Conduct market research to evaluate gaps, opportunities, and alien needs

·        Seek new opportunities through networking and social media channels

·        Collaborate within teams to achieve better results

·        Take feedback from customers and share it with support teams

Requirements:

·        Must be fluent in English & Kannada

·        Experience in sales

This profile is sales profile not Target Base

We are looking for candidates for Sales Executive :

Process  :- Daawat Rice  (Inbound & Outbound Calling )

Only Female Candidates

Good Communications Skills

Hindi Language

Fresher can also apply.

Immediate Joining

Salary package :- 15 k Ctc To 18 k Ctc

Work From Office

Office Timing :-9:30 AM To 6:30 PM

Sunday Week Off

About Company : - TechFi Technologies Pvt. Ltd.

Address - Workify Offices, Plot number- 264, Udyog Vihar Phase 1, Sector 20, Gurugram, Haryana 122016

Company Description

Fitphilia Solutions Pvt Ltd (FitWay) is a company that specializes in digital fitness training, consumer engagement and wearable technology. It empowers gym businesses to create sustainable lifestyle change by devising personalized workout setups. Through deep understanding of consumer behaviour & human psychology, paired with advanced technology and data driven insights we build scalable solutions.

Experience

Freshers

Location

Mumbai, Chennai, Hyderabad, Bangalore, New Delhi, Ahmedabad

Job Description

A target-based sales profile. The job will start with a week’s training program. The assessment parameters will include performance metrics, behavioral aspects, quality audits, and feedback from the manager/ trainer and HR Team.

Responsibilities:

·      New client acquisition & understand their requirements.

·      Meet & exceed monthly and quarterly revenue targets.

·      Maintaining client relationship

·      Develop and implement sales & marketing tactics and programs in order to meet or exceed assigned territory objectives and drive increased retention & penetration.

·      Handle pre & Post sales queries

·      Should maintain lead sheet in an excel file

·      Arrange business meetings with prospective clients

·      Strong team player who can multitask & thrive in a dynamic environment

     Skills:

·      Should be target oriented

·      Should have good communication, presentation and interpersonal skills

·      Track record of achieving sales and profit goals

·      Strong analytical skills (ability to identify trends, opportunities and provide business insights)

·      Time management & planning skills

·      Ability to meet deadlines

·      Should have the zeal to help clients in achieving their goals

JD of GC/BDE/Sr BDE- Inside Sales. 

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

•  A salary that you can't get in your current company.
• Incentives and perks that you can't imagine.
• A work culture that doesn't feel like work.

• Acquiring a deep understanding of our tech product, CKKA Lite.
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Deliver appropriate presentations on products 
• Create frequent reviews and reports of sales
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

1. Find prospects and leads for our B2B SaaS product
2. Investigate leads and find out about them as much as possible before contacting
3. Consult with the sales and marketing team to ensure the efficiency
4. Identify the most important sales KPIs
5. Track and monitor your work
6. Learn details about our ZONE product
7. Understand all the prospect's needs, problems or wants
8. Explain how our solutions align with their pain points
9. Identify buyer persona profiles
10. Prepare and present reports when needed
11. Attend sales educational events and seminars
12. Stay up to date with the latest sales trends and best practices
13. Report to the management team

Kwanzoo is a B2B SaaS company that provides an Account-based Go-to-Market (GTM) platform and solutions to mid-to-large, global, B2B enterprises and high growth B2B SaaS startups. Some of our customers include large enterprises and mid-market companies such as Avalara, HCL, and Treasure Data, B2B SaaS Unicorns such as Blend and Highradius, and high growth B2B SaaS Startups including LevelOps, Solvvy, Unravel Data and Contrast Security.

We are looking for dynamic Inside Sales / Sales Development Representative(s) to contribute to our growth. These team members will play a critical role in expanding our presence across global markets, including the United States,UK, EU and APAC regions, by converting prospects into Qualified Sales opportunities.

The role is ideal for someone who has a knack for Sales, and wants to build a career in B2B enterprise software sales. We would ideally like to see some experience working with a B2B sales team, and demonstrated prospecting and organizational skills, with a sense of key metrics for success as an SDR.

This is an incredible opportunity for someone who is passionate about technology, has sold marketing and sales solutions, and can creatively consult with clients to convince them of the value we provide.

Qualifications/What we are looking for….

• 2+  years of inside sales/ IT experience in prospecting / calling in the International Market (US/Europe/Australia) is preferred. 
• Bright entry-level candidates with less work experience will also be considered, provided they meet other qualifications listed below.
• Must be a Graduate (bachelor’s degree) with no gap year
• Experience in using Microsoft tools(doc, excel, ppt etc.)
• Highly ambitious, energetic and organized in their work
• Strong spoken and written English language communication skills
• Spoken English easy to understand for overseas prospects (USA/Europe)
• Should be comfortable working across different time zones
• Self-starter, with ability to work with new tools and technologies
• Experience with Salesforce CRM (SFDC) a plus
• Experience in IT - Inside Sales is a plus

Academic Qualification: Any graduation with Bachelor’s degree
                                       (Completed on or before June 2020)

Duties and Responsibilities

• Day-to-day sales activity management using Salesforce CRM (SFDC)
• Understand Kwanzoo offerings clearly in order to effectively communicate with prospects
• Validate and manage assigned Target Accounts on CRM
• Follow-up on incoming leads through form fills or hot leads from marketing email engagement to qualify prospects 
• Proactive outreach to prospects via outbound emails and phone calls
• Implement effective multi-touch sales cadences of email/call/social outreach
• Create personalized emails to engage target accounts
• Utilize social selling techniques to expand the network and open up new opportunities
• Provide exceptional customer service to inbound inquiries
• Work closely with Sales Manager and drive engagement with individual buyers and buying groups at key Accounts
• Strive to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
• Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review
• Detailed documentation within SFDC

Note: Your work schedule will be a blend of daytime and late evening hours IST. You are expected to perform account research work during daytime hours IST, and outbound calling in the late evening hours IST to reach prospects in USA across time zones (Pacific, Central, Eastern) and other global geos

Location of Role : Remote work / work from anywhere in India for now