Hospital Claims & TPA Processor at Labstack Networks Private Limited · Bengaluru (Bangalore) · 1 - 5 years · ₹2.4L - ₹4.2L / yr · Posted 23 Sep 2026
About LabStack-
LabStack is the growth engine for healthcare.
We are building the infrastructure layer that connects healthcare businesses with healthcare providers and operational workflows across India.
Our network spans diagnostics, hospitals, doctors and clinics, pharmacy, home healthcare and other healthcare services.
As healthcare networks grow, processing hospital claims accurately and coordinating with insurers and TPAs becomes a critical operational function. This role will be responsible for making sure claims move through the process accurately, efficiently and within defined SLAs.
About the Role-
We are looking for a Hospital Claims & TPA Processor to manage and oversee hospital claims and TPA-related operations.
You will work with hospitals, TPAs, insurers and internal operations teams to ensure that claims and related documentation are processed correctly and on time.
This is a detail-oriented role where accuracy, documentation, follow-up and SLA management are critical.
What You Will Do-
- Process and review hospital claims received from healthcare providers.
- Coordinate with hospitals and TPAs for claim-related documentation.
- Verify claim forms, bills, medical documents and supporting records.
- Check claims for completeness and identify missing or inconsistent information.
- Track claims from submission through processing and closure.
- Follow up with hospitals and TPAs on pending claims and documentation.
- Coordinate on claim queries, discrepancies and re-submissions.
- Maintain accurate claim records and status updates.
- Ensure claims are processed within defined SLAs.
- Monitor pending, rejected, queried and approved claims.
- Escalate cases that require additional review or intervention.
- Maintain claim trackers and operational reports.
- Coordinate with internal teams to resolve claim-related issues.
- Identify recurring documentation or processing issues and help improve the workflow.
- Maintain confidentiality and accuracy while handling healthcare and claim-related information.
What We're Looking For-
- Minimum 1 year of relevant experience.
- Prior experience in hospital claims, TPA operations, insurance claims, healthcare operations or hospital billing is preferred.
- Good understanding of the hospital insurance/TPA claims process.
- Experience working with hospitals, insurers or TPAs is a strong advantage.
- Strong attention to detail.
- Good understanding of claim documentation and verification.
- Strong follow-up and coordination skills.
- Comfortable working with Excel/Google Sheets and operational trackers.
- Ability to manage multiple claims and deadlines simultaneously.
- Strong written and verbal communication.
- Ability to identify discrepancies and escalate issues appropriately.
- Comfortable working in a fast-paced healthcare operations environment.
Compensation & Employment-
Compensation: ₹20,000–₹35,000 per month
Shubham Vishwakarma
Full Stack Developer - Averlon
About Labstack Networks Private Limited
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Job description:
Role Overview
We are hiring an Insurance Process Executive with 1–4 years of experience in insurance operations or back-office processing. The selected candidate will be responsible for managing end-to-end insurance processes including new business, renewals, endorsements, and claims support, while ensuring high accuracy and compliance with Australian insurance standards.
This role offers excellent exposure to international insurance processes and structured careergrowth opportunities.
Key Responsibilities
- New Business: Process new insurance policies, quotations, and compliance.
- Renewals: Handle renewal processing, prepare renewal schedules, and coordinate policy updates.
- Claims Support: Assist in claim lodgement, documentation collection, and follow-ups with relevant stakeholders.
- Endorsements: Manage policy modifications, updates, and mid-term changes.
- Compliance & Audit: Ensure accuracy of data entry and adherence to compliance and regulatory requirements as per Australian standards.
- Client Support: Respond to client queries, provide updates, and maintain professional communication with internal and external teams.
- Maintain proper records and documentation using internal systems and tools. Skills Required
- Strong communication skills (written and verbal).
- Good logical thinking and analytical ability.
- Strong attention to detail and accuracy in data handling.
- Proficiency in software tools such as Zoho CRM, MS Excel, Outlook, SharePoint, etc.
- Ability to work under deadlines and manage multiple tasks efficiently.
- Quick learner with adaptability to new processes and systems.
Eligibility Criteria
- 1–4 years of experience in insurance operations (with good knowledge of insurance class / transport insurance / Business Insurance), process executive roles, or back office support.
- Candidates with experience in the Australian insurance domain will be preferred.
- Commerce/Finance/Business background
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
RCM Analytics Specialist – US Healthcare
Job Title: RCM Analytics Specialist
Department: Revenue Cycle Management (RCM)
Industry: US Healthcare / Medical Billing
Experience: 2–5 Years
Employment Type: Full-Time
Location: Mohali
Shift: US Shift / Night Shift
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Job Summary
We are looking for an experienced RCM Analytics Specialist to analyze US Healthcare RCM data, prepare performance reports, identify trends and revenue gaps, and provide actionable insights to improve collections, reduce denials, and enhance operational performance.
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What We Offer
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- Professional and collaborative work environment
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Full Stack Developer - Averlon