Guidewire InsuranceNow QA Engineer

What You will do:

● Play the role of Data Analyst / ML Engineer

● Collection, cleanup, exploration and visualization of data

● Perform statistical analysis on data and build ML models

● Implement ML models using some of the popular ML algorithms

● Use Excel to perform analytics on large amounts of data

● Understand, model and build to bring actionable business intelligence out of data that is available in different formats

● Work with data engineers to design, build, test and monitor data pipelines for ongoing business operations







Basic Qualifications:

● Experience: 4+ years.

● Hands-on development experience playing the role of Data Analyst and/or ML Engineer.

● Experience in working with excel for data analytics

● Experience with statistical modelling of large data sets

● Experience with ML models and ML algorithms

● Coding experience in Python







Nice to have Qualifications:

● Experience with wide variety of tools used in ML

● Experience with Deep learning







Benefits:

● Competitive salary.

● Hybrid work model.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID

Must have Strong SQL skills (queries, optimization, procedures, triggers), Hands-on experience with SQL, Automated through SQL.

Looking for candidates having 2+ years experience who has worked on large datasets with 1cr. datasets or more.

Handling the challenges and breaking.

Must have Advanced Excel skills

Should have 3+ years of relevant experience

Should have Reporting + dashboard creation experience

Should have Database development & maintenance experience

Must have Strong communication for client interactions

Should have Ability to work independently

Willingness to work from client locati

Organised appointments, meetings, and follow-ups with Doctors, Distributors, hospital/healthcare staff

2. Coordinate day-to-day sales operations, including tracking inquiries, managing documentation, and maintaining customer databases.

3. Support the identification of new business opportunities by preparing preliminary information, product details, and relevant documents for the sales team.

4. Facilitate communication between the company and healthcare professionals such as doctors, nurses, pharmacists, technicians, and clinicians.

5. Prepare and maintain sales reports, performance summaries, and monthly/weekly MIS data.

6. Assist in preparing Tenders, quotations, proposals, agreements, and contracts for new and existing distributors.

7. Updating statutory compliances as required by the company time to time

8. Ensure timely follow-ups with clients, distributors, and internal departments to maintain smooth sales operations.

9. Work closely with the Purchase, Accounts, and Dispatch teams to ensure timely execution of order processing and delivery.

10. Support payment tracking, expense records, and documentation related to sales activities.

11. Maintain strong customer relationships through regular communication and service coordination

12. Any other work pertaining to purchase or commercial activities will be intimated time to time

About GradRight

Our vision is to be the world’s leading Ed-Fin Tech company dedicated to making higher education accessible and affordable to all. Our mission is to drive transparency and accountability in the global higher education sector and create significant impact using the power of technology, data science and collaboration.

GradRight is the world’s first SaaS ecosystem that brings together students, universities and financial institutions in an integrated manner. It enables students to find and fund high return college education, universities to engage and select the best-fit students and banks to lend in an effective and efficient manner.

In the last three years, we have enabled students to get the best deals on a $ 2.8+ Billion of loan requests and facilitated disbursements of more than $ 350+ Million in loans. GradRight won the HSBC Fintech Innovation Challenge supported by the Ministry of Electronics & IT, Government of India & was among the top 7 global finalists in The PIEoneer awards, UK.

GradRight’s team possesses extensive domestic and international experience in the launch and scale-up of premier higher education institutions. It is led by alumni of IIT Delhi, BITS Pilani, IIT Roorkee, ISB Hyderabad and University of Pennsylvania. GradRight is a Delaware, USA registered company with a wholly owned subsidiary in India. 

About the Role

We are looking for a passionate DevOps Engineer with hands-on experience in AWS cloud infrastructure, containerization, and orchestration. The ideal candidate will be responsible for building, automating, and maintaining scalable cloud solutions, ensuring smooth CI/CD pipelines, and supporting development and operations teams.

Core Responsibilities

Design, implement, and manage scalable, secure, and highly available infrastructure on AWS.

Build and maintain CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or GitHub Actions.

Containerize applications using Docker and manage deployments with Kubernetes (EKS, self-managed, or other distributions).

Monitor system performance, availability, and security using tools like CloudWatch, Prometheus, Grafana, ELK/EFK stack.

Collaborate with development teams to optimize application performance and deployment processes.

Required Skills & Experience

3–4 years of professional experience as a DevOps Engineer or similar role.

Strong expertise in AWS services (EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, EKS, etc.).

Hands-on experience with Docker and Kubernetes (EKS or self-hosted clusters).

Proficiency in CI/CD pipeline design and automation.

Experience with Infrastructure as Code (Terraform / AWS CloudFormation).

Solid understanding of Linux/Unix systems and shell scripting.

Knowledge of monitoring, logging, and alerting tools.

Familiarity with networking concepts (DNS, Load Balancing, Security Groups, Firewalls).

Basic programming/scripting experience in Python, Bash, or Go.

Nice to Have

Exposure to microservices architecture and service mesh (Istio/Linkerd).

Knowledge of serverless (AWS Lambda, API Gateway).

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Responsibilities of senior java developer

• Every role comes with responsibilities and the employees have to justify those responsibilities. Following are some crucial responsibilities senior java developers entitled for.

• Senior Java developers have to analyze and assess the business needs of the client to find the best solution for the client. Overall strong analytical and problem-solving skills are highly important for this role.

• Senior Java Developer responsibilities include gathering system requirements, building application specification document, draw flow charts, design application architecture and implement modernised application design and testing features before release.

• You should have hands-on experience in developing software with agile or scrum methodologies and are ready to lead our junior developer's team.

• You should have an innovative thought process and creative thinking which can bring out of box and alternate way of system implementation.

• Ensure our applications must be secure and up-to-date.

• To interact with the customer and internal teams in Identifying and analyzing requirements for development purposes.

• To perform activities related to the creation of documents for client requirements.

• Prioritizing the task and executing tasks throughout the SDLC.

• Provide technical help to junior developers.

Key Responsibilities:

Oversee the Day to Day running of  Subscription orders across 4 major cities across India. Ensure Smooth Operations and a great customer experience.

These responsibilities can include:

1. Overseeing and developing an inventory management system to prevent stock outs

2. Should have 2-4 years experience in hotels/ restaurants/ cloud kitchens/ food industries. 

3. Should have working experience in a cloud kitchen environment.   

4. Should have worked on operational parameters of Swiggy & Zomato.

5. Should be able to handle cloud kitchen outlets.

6. Should be able to coordinate with vendors & stakeholders.    

7. Coordinating with Operations Heads of other departments to ensure smooth operations

8. Ensuring that orders are prepared and dispatched in a timely manner so as to ensure     customer satisfaction

9. Coordinating with Head Chefs to ensure Quality Control

10. Devising and presenting ideas and strategies, promotional activities

11. Ensure efficiency in Costing and Expenses 

12. Locating  new channels to increase revenue

Key skills for  the role:

1. Candidates must be fluent in English.

2. Fluency in Hindi and Kannada are an advantage.

3. Communication skills and networking ability

4. Adaptability

5. Good teamwork skills

6. Strong attention to detail

7. Good organization and planning skills

8. Experience in a similar position would be an advantage

9. Analytical skills and the ability to recognize the demands on the side of the clients

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

About:

• AppTile is building the future of how merchants, creators or service entrepreneurs create mobile apps.
• We help creators and micro-entrepreneurs to build mobile applications for their businesses. 
• In 2022, it is still very hard. We are building the next-generation no-code platform for mobile internet.

Responsibilities:

• Drive design and architecture around key systems that are part of the product. Setup design philosophies and implement them in a way that ensures they are easily followed.
• Setup toolchains and technical stacks that are intuitive. Implement these toolchains in a way that is unobtrusive for other developers and ensure it stays that way.
• Drive good development practices and philosophies that ensure good stable code over several cycles of development. Keeping them as simple and un-intrusive as possible.
• Report directly to our head of technology.
• Balance speed and quality, with a focus on tangible results.

• Tier 1 / Tier 2 Colleges  with decent academic backgrounds
• Experience in Product Companies and typically more than 2 years
• Should have worked in previous companies for a larger duration
• Full Stack Developers with experience in Typescript or Nodejs, React or React Native, Rest APIs
• 3-8 years of product development experience. Preferably in a product development environment.
• Experience with working with Web Development Stacks (HTML, Javascript, CSS, etc)
• Experience with working with Backend Server stacks (SQL databases, Web Servers, API Endpoints etc)

• Bachelors/Masters degree in Engineering or equivalent.
• You have a strong passion for building things from the ground up with all the challenges and unknowns, and enjoy the process of solving problems that are new and unique.
• Experience with React, React-native, Typescript and similar Frontend Technologies.
• Experience with PostGres, MySQL and similar DB Technologies.
• Experience with REST, GraphQL and similar API technologies.
• Experience working with cloud computing platforms like AWS, GCP, Azure.
• Experience with open source languages such as, Java, Objective-C/C++, Swift, Java, PHP, Python etc.
• Experience communicating technical concepts to non-technical audiences.
• Docker and Kubernetes