Graphic Designer

http://www.gevme.com/?utm_source=JobAd&;utm_medium=StartupAsia&utm_campaign=JobAd">GEVME is a culmination of nearly 10 years of experience in helping Event Organisers with their technology needs. Focusing on event data management as the core, we power the end-to-end management of events through our various software capabilities, ranging from email marketing, online registration and ticketing, to on-site check-in. GEVME is already powering events such as Fintech Festival Singapore, IE Singapore Events, Forbes Global CEO Conference , Starbucks Coffee Singapore, Singapore International Water Week and World Cities Summit to name a few. 

We are on the lookout for a Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understand of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 

• Train and guide customers with the on-boarding process on GEVME
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points

• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work

• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 

• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

• Diploma/ Degree in IT or equivalent computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years experience in Customer Support related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

Job Description:

Title: Senior Project Manager

Location: Fully-remote

Experience: 4 to 5+ Years

Academics: A bachelor's degree in IT, computer science, business management, or a related field. Any relevant project management related experience.

We are seeking a highly skilled and experienced Senior Project Manager to join our dynamic team. As a Senior Project Manager, you will be responsible for leading and managing projects from inception to successful completion. This is a fully remote position, allowing you to work from anywhere in the world.

Responsibilities:

• Lead and oversee the planning, execution, and delivery of complex projects, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate with cross-functional teams, including developers, designers, and stakeholders, to define project goals, scope, and deliverables.
• Utilize your expertise in React, Node, and AWS to provide technical guidance and ensure the successful implementation of projects.
• Develop and maintain comprehensive project plans, including resource allocation, task assignments, and milestones.
• Identify and mitigate project risks by implementing effective risk management strategies and contingency plans.
• Demonstrate strong leadership skills to inspire and motivate project team members, fostering a collaborative and high-performing work environment.
• Monitor and control project budgets, track expenses, and provide accurate financial reports to stakeholders.
• Make informed decisions under pressure, considering project constraints, business objectives, and stakeholder expectations.
• Effectively communicate project progress, status updates, and issues to stakeholders, ensuring transparency and alignment throughout the project lifecycle.

Requirements:

• Bachelor's degree in IT, computer science, business management, or a related field.
• Minimum of 4 to 5+ years of experience in project management, preferably in the IT industry.
• Strong proficiency in React, Node, and AWS, with a solid understanding of their integration and deployment in project environments.
• Demonstrated experience in managing complex projects, including successful delivery within defined timelines and budgets.
• Excellent business acumen, with the ability to understand and align project objectives with organizational goals.
• Proven leadership skills, with the ability to inspire and guide project teams to achieve desired outcomes.
• Exceptional self-management and team-management skills, ensuring effective collaboration and accountability.
• Ability to effectively monitor and control project budgets, tracking expenses and making data-driven decisions to optimize resource allocation.
• Excellent decision-making skills, even under pressure, considering project constraints, risks, and business priorities.

We offer a competitive salary range of 6-8LPA (lakhs per annum), commensurate with experience and qualifications.

Join our team of talented professionals and play a crucial role in driving the successful delivery of cutting-edge projects. Apply today with your updated resume and showcase your expertise in project management and technical skills.

Job Type: Full-time

Salary: ₹600,000.00 - ₹800,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Project management: 4 years (Required)

• Experience in full-cycle recruiting
• Proficiency in recruitment software and social media recruiting techniques
• Proven ability to identify and attract top talent
• Strong communication and interpersonal skills
• Ability to build and maintain strong relationships with candidates and hiring managers
• Knowledge of labor laws and regulations
• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience in the travel or hospitality industry is a plus
• Professional certification in HR or recruiting is a plus
• Proven experience of 1-2 years
• Immediate joiner from the location of Noida and Delhi NCR only.

Roles and Responsibility

Utilize design tools and processes to create new product design elements Participate in peer reviews of design work to evaluate design techniques and overall success in meeting the compelling user experience objectives Lead the enhancement the current design system containing our re-usable design elements and components, style guide, WCAG compliance standards, and developer instructions Work with team members of all levels to complete daily tasks, share design and development knowledge, follow-up and escalate issues appropriately, and recommend design and process enhancement Take part in user-centered design methods including user research & synthesis, exploration, story-telling, detailed design, journey mapping and prototyping Design and present findings to the business on 2 to 3 actionable items to enhance the customer experience Create and communicate your design and user experience insights to company leaders Document design notes, element construction, development processes, and other supporting materials Manage project plans, feature design and delivery Work alongside a UX Designer to conduct user research into how users work through data entry forms and obtain user feedback on existing designs that will help inform new design improvements

We are seeking a highly motivated and skilled Solution Architect/Business Analyst to join our dynamic team. As a Solution Architect, you will be an integral part of our new clients onboarding team, responsible for understanding the Finflux SaaS lending platform and its functionalities. Your primary role will be to work closely with customers from financial institutes, NBFCs, Fintechs, and banks to understand their requirements and effectively map them with the

Finflux product, while identifying any gaps or customization needs. Additionally, you will collaborate with productmanagers to prioritize requirements and implement identified.

Roles & Responsibilities:

• Product Understanding: Gain in-depth knowledge of the Finflux SaaS lending platform, including its Loan

Management System (LMS), Loan Origination System (LOS), Business Rules Engine (BRE), and

Delinquency Management System (Collections).

• Customer Requirements Analysis: Collaborate with customers to gather and analyze their business

requirements, pain points, and objectives. Identify their specific needs related to lending operations and

processes.

• Solution Design: Develop comprehensive and innovative solutions by mapping customer requirements with

the Finflux product. Propose recommendations to bridge any identified gaps or customization needs.

• Requirement Prioritization: Work closely with product managers to prioritize customer requirements based

on business impact, feasibility, and strategic goals. Participate in backlog grooming and sprint planning

sessions.

• Documentation: Prepare detailed requirement specifications, solution design documents, functional

specifications, and process flows to clearly articulate the proposed solutions to internal stakeholders and

customers.

• Stakeholder Communication: Act as a liaison between customers and internal teams, including development,

implementation, and support teams. Ensure effective communication and alignment of objectives throughout

the onboarding process.

• Project Management: Manage multiple client onboarding projects simultaneously. Develop project plans,

monitor progress, and ensure timely delivery of solutions within agreed-upon timelines.

• Collaboration: Collaborate closely with cross-functional teams, including product managers, development,

and implementation teams, to implement identified gaps and customization requirements. Participate in agile

ceremonies and provide input on solution implementation.

• Training and Support: Conduct training sessions and workshops for customers to familiarize them with the

Finflux product and its functionalities. Provide ongoing support during the onboarding process and address

any inquiries or issues raised by customers.

Required Skills:

• Experience: Minimum of 5 years of experience as a Business Analyst, Solution Architect, or similar role in

the software industry, preferably working with SaaS solutions or lending platforms.

• Domain Knowledge: Strong understanding of lending operations, loan management processes, and

regulatory requirements in the financial industry. Familiarity with financial institutes, NBFCs, Fintechs, or

banks is highly desirable.

• Technical Aptitude: Ability to grasp complex software solutions quickly and effectively. Prior experience

working with loan management systems, loan origination systems, business rules engines, or delinquency

management systems will be advantageous.

• Analytical Skills: Proficient in analysing business processes, identifying gaps, and proposing practical and

efficient solutions. Strong problem-solving abilities and attention to detail are essential.

• Communication: Excellent written and verbal communication skills. Ability to articulate complex ideas and

concepts to both technical and non-technical stakeholders. Active listening skills to understand customer

requirements thoroughly.

• Project Management: Proven experience in managing multiple projects concurrently, prioritizing tasks, and

meeting deadlines. Ability to adapt to changing project requirements and work in a fast-paced, dynamic

environment.

• Collaboration: Strong team player with the ability to collaborate effectively with cross functional teams and

build relationships with customers. Customer-centric mindset with a focus on delivering.

We are a highly innovative Fashion tech startup, looking for a senior developer to develop the platform and drive the technology initiatives of the company

Key focus areas: Product Architecture, Full-Stack development, Product Deployment and innovation in technology

Roles & Responsibilities:

1. Work as a Sr. Software Developer with strong coding capabilities and cloud capabilities
2. Design, architect and implement the product platform from the scratch
3. Ownership of end to end design, implementation, and development
4. Foster the development of highly scalable and performance-driven product
5. Work closely with the business team to understand the business requirement and vision of the product
6. Collaborate with the Founder to create an effective product road map and release plans
7. To build, lead and mentor the development team  
8. Excellent team management and interpersonal skills

Must-have skills

1. Extensive and deep knowledge of building highly scalable and performance-centric web platform
2. Proficient in designing the monolithic or microservices architecture
3. Understanding the nitty-gritty of data and its useful presentation
4. Deep insight into search and analytics systems
5. Basic understanding of building a graphical representation of data
6. Strong understanding of the data and its usage

Tools and Platform

1. Strong experience in designing and implementing web-based solutions based on any full-stack
2. Excellent understanding and strong working exposure to the AWS platform and it’s a tool like cloud front S3 etc.
3. Proficient and good knowledge of working with databases 
4. Hands-on experiences on at least one DBMS
5. Exposure to web scrapping tools and framework
6. Search and indexing tools like elastic search
7. Exposure to HTML is a must
8. Prior experience of designing, developing and deploying platforms 
9. Knowledge of making SEO friendly and responsive web platforms
10. Experience in designing, scaling and securing APIs