Facade Design -Mumbai

Job Description for PostgreSQL Lead

Job Title: PostgreSQL Lead

Company: Mydbops

About us:

As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Our Customer Account Management team is vital in ensuring client satisfaction and loyalty.

Role Overview

As the PostgreSQL Lead, you will own the design, implementation, and operational excellence of PostgreSQL environments. You’ll lead technical decision-making, mentor the team, interface with customers, and drive key initiatives covering performance tuning, HA architectures, migrations, and cloud deployments.

Key Responsibilities

• Lead PostgreSQL production environments: architecture, stability, performance, and scalability

• Oversee complex troubleshooting, query optimization, and performance analysis

• Architect and maintain HA/DR systems (e.g., Streaming Replication, Patroni, repmgr)

• Define backup, recovery, replication, and failover protocols

• Guide DB migrations, patches, and upgrades across environments

• Collaborate with DevOps and cloud teams for infrastructure automation

• Use monitoring (pg_stat_statements, PMM, Nagios or any monitoring stack) to proactively resolve issues

• Provide technical mentorship—conduct peer reviews, upskill, and onboard junior DBAs

• Lead customer interactions: understand requirements, design solutions, and present proposals

• Drive process improvements and establish database best practices

Requirements

• Experience: 4-5 years in PostgreSQL administration, with at least 2+ years in a leadership role

• Performance Optimization: Expert in query tuning, indexing strategies, partitioning, and execution plan analysis.

• Extension Management: Proficient with critical PostgreSQL extensions including:
• pg_stat_statements – query performance tracking
• pg_partman – partition maintenance
• pg_repack – online table reorganization
• uuid-ossp – UUID generation
• pg_cron – native job scheduling
• auto_explain – capturing costly queries

• Backup & Recovery: Deep experience with pgBackRest, Barman, and implementing Point-in-Time Recovery (PITR).

• High Availability & Clustering: Proven expertise in configuring and managing HA environments using Patroni, repmgr, and streaming replication.

• Cloud Platforms: Strong operational knowledge of AWS RDS and Aurora PostgreSQL, including parameter tuning, snapshot management, and performance insights.

• Scripting & Automation: Skilled in Linux system administration, with advanced scripting capabilities in Bash and Python.

• Monitoring & Observability: Familiar with pg_stat_statements, PMM, Nagios, and building custom dashboards using Grafana and Prometheus.

• Leadership & Collaboration: Strong problem-solving skills, effective communication with stakeholders, and experience leading database reliability and automation initiatives.

Preferred Qualifications

• Bachelor’s/Master’s degree in CS, Engineering, or equivalent

• PostgreSQL certifications (e.g., EDB, AWS)

• Consulting/service delivery experience in managed services or support roles

• Experience in large-scale migrations and modernization projects

• Exposure to multi-cloud environments and DBaaS platforms

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Professional growth and development opportunities.
• Collaborative and inclusive work environment.

Job Details:

• Work time: General shift
• Working days: 5 Days
• Mode of Employment - Work From Home
• Experience - 4-5 years

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Company Description

First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Role Description

The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals.

Key Responsibilities:

• Support freight brokers and sales executives with day-to-day sales activities.
• Assist with quoting, order entry, and coordinating shipments with carriers and customers.
• Track shipments and provide status updates to customers and internal teams.
• Communicate with carriers to confirm availability, rates, and transit times.
• Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules.
• Help generate and maintain reports on sales performance, customer activity, and KPIs.
• Provide high-level customer service and resolve issues or delays proactively.
• Coordinate with accounting for billing and invoice reconciliation related to sales.
• Maintain organized records of quotes, contracts, and shipment history.

Qualifications:

• Bachelor’s degree in business, logistics, or a related field preferred.
• 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred.
• Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus.

Skills:

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and accuracy in data entry and documentation.
• Team player with a customer-focused attitude.

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Proven inside sales experience
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

1. Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.

2. Collects, analyzes, and summarizes information and trends as needed to prepare project status reports. Who we are. Headquartered in New Jersey (United States) with satellite offices in Mumbai and Pune (India), Asentech is an innovative technology. company that specializes in health and life sciences advancement of digital marketing and technology enablement at an enterprise-level and individually for brands. Asentech was established in 2007 and over time, our services portfolio has expanded to include. development of large-scale enterprise applications, proprietary technology platforms, campaign orchestration, omni-channel marketing, social media research, listing, Augmented Reality (AR), Virtual Reality (VR), marketing applications and Voice Apps (e.g., xReach.io). Our focus continues to be to form trusted and high valued partnerships with individual brand teams to help deliver differentiated. experiences to physicians, healthcare providers, patients, and caregivers with the goal to increase engagement, sales, and positive outcomes. About Asentech LLC JOB DESCRIPTION FOR THE POSITION OF CLIENT ENGAGEMENT MANAGER

3. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.

4. Seeks opportunities to upsell products and services to existing accounts.

5. Nurtures working relationships with clients throughout the project cycle.

6. Tracks client’s processes and provides prompt assistance when needed.

7. Designs and executes solutions tailored to client needs.

8. Leads and handles complex accounts.

9. Ensures compliance with company policies and follows ethical standards.

10. Manages client expectations and ensures delivery of client request

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

Skills we are looking for :

- Experience in developing full-stack applications at scale in ReactJs/AngularJs & NodeJs.

- Strong knowledge and experience in HTML(5), CSS, SCSS, and Advanced JavaScript

- Good knowledge of coding RESTful APIs.

- Strong knowledge of Web Storage (Cookie, Local Storage, and Session Storage)

- Knowledge of modern authorization mechanisms, such as JWT

- Familiarity with modern front-end build pipelines and tools

- Ability to work in a lean-agile development environment.

Good to know :

- Using GIT

- Knowledge of AWS

- Familiarity with GraphQL will be a brownie point