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SERVICE ENGINEER- Pharma Packaging

BASE – ITI/ Diploma/ B E Electronics or Industrial Automation, Instrumentation, Mechatronics.

Skills & Experience – 3+ years in Field Service preferably from FMCG, Food/Bev or Pharma industry.

Travel Warrior. Always ready to travel on short notice; Pan India and or other countries as per

job requirements. Sometimes on Holidays or weekends.

Description:

The role of the Service Engineer is to provide professional after sales service and support for customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the

guidelines, established by the Director of Service & Manufacturing and will follow the established procedures when representing

Essential Functions:

Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.

 Responsible for installation expertise, calibrating, configuring, testing, maintaining,

evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.

 Must be self-motivated with ability to work & think well independently.

 Perform scheduled and un-scheduled maintenance of equipment and associated equipment.

 Provide installation expertise at customer sites as well as conducting pre-installation assistance.

 Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.

 Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s as per ACE Technologies Standards.

 Work with engineering, project management, spare parts and management groups to resolve escalated problems.

 Provide written service & expense reports to Service Manager on all activities carried

out on site and complete all required documentation in a timely manner.

 Properly document, label, and return all defective parts resulting from repair.

 Make technical recommendations to Technician’s, Operators and Artisans.

 Work closely with the Service Team & Service coordinator to ensure site work is carried

out in the required order, for completion by the required timeline.

 Comply with all safety policies, practices and procedures at all times. Develop and

maintain safe habits and practices with regard to safety requirements on site and in the

manufacturing facility and report any breaches or concerns on health and safety matters

to the Service Manager or HR Dept.

 Ensure all materials, tools and equipment provided to you, are kept safe, and secure.

Ensure all are calibrated in good working order to ACE Technologies requirements.

 Assist in manufacturing or engineering with customer projects, as well as unit

refurbishment at the customer site or the ACE Technologies manufacturing facility.

 Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.

 Provide technical support to other Field Service Engineer / Technician on the field or in- house

 Overtime may be necessary as work load dictates. This may include weekdays or weekends.

 Must be able to use a computer for creation of reports and data entry required.

 Must be able to use a smartphone and any related applications required for the job or

timekeeping.

 Must maintain clean and professional appearance while working with customers, vendors and colleagues.

 Accept other responsibilities as requested or required by the Service Manager or the Company as needed.

 Must participate in training opportunities as determined by the Company.

Required qualifications and skills:

 A Bachelor& degree / Diploma.

 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.

 Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.

 Able to complete projects in a timely manner

 Excellent computer literacy is must and knowledge of visualization would be preferred.

 The ability to work with multiple discipline projects.

 Excellent organizational, time management, leadership, and decision-making skills.

 Strong written and verbal communication skills.

Role-Sr. Engineer – Costing / Assistant Manager – Costing.

Working Days-6 Days (WFO)

Location-Pune (Chakan)

Job Description – Costing

Industry- Wiring Harness

Key Responsibilities

Costing Operations

• Ensure timely submission of quotations to customers.
• Handle copper amendments for all customers as required.
• Update prices in SAP as per the latest Purchase Order (PO).
• Ensure timely submission of supplementary invoices to all customers.
• Follow up with customers for pending POs.
• Take initiative in controlling and optimizing costs.

Strategic Planning

• Maintain strong relationships with clients to ensure smooth business operations, especially in costing-related matters

Client Servicing

• Manage customer service operations related to costing and ensure timely delivery.
• Resolve any costing-related issues efficiently.
• Deliver value-added costing presentations to customers.
• Monitor ongoing costing and manage price revisions/amendments as needed.

Skills & Job Requirements

• Strong leadership and interpersonal skills.
• Excellent communication and presentation abilities.
• Strategic thinking with a results-oriented mindset.
• Strong analytical and conceptual skills with attention to detail.
• Proactive approach with high energy levels.
• Good techno-commercial understanding.
• Strong capability in cost analysis.
• Understanding of customer and market dynamics.
• Creative and innovative thinking skills.
• Awareness of IATF and EMS standards.

·        Development and formulation of water-based interior and exterior waterproof decorative paints, ensuring performance, aesthetics, and regulatory compliance.

·        Testing of paint formulations to ensure they meet company quality standards and performance criteria.

·        Work closely with the production team to ensure smooth scale-up of formulations from laboratories to commercial production.

·        Stay up to date with industry trends. Provide recommendations for new product development based on market insights and consumer demand. Conduct competitive analysis to identify potential opportunities for new or improved product offerings.

·        Provide technical support to the sales team regarding product performance, application methods, and troubleshooting. Address and resolve customer query in a timely and professional manner.

·        Maintain accurate records of all product formulations and testing data. Prepare detailed technical reports on new product developments, performance testing, and quality control results.

Knowledge of paint formulations, Testing, pigments, and Emulsion

Complaint handling, root cause analysis and resolutions

Job Description

Job Description/Preferred Qualifications

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a VC++ Developer.
• Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.
• Interface with COM ports, USB devices, PCI cards, and Ethernet networks.
• Familiarity with data structures, algorithms, and design patterns.
• Ability to debug and optimize multithreaded applications.
• Strong understanding of Visual C++ and object-oriented programming principles.
• Experience with software development methodologies.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.
• Ability to work independently and as part of a team.

Desired Qualifications

• Knowledge of Modbus and SECS/GEM protocols.
• Knowledge of Windows Kernel-Mode Drivers.
• Experience in coding for industrial automation.
• Familiarity with liquid chemical analytical hardware.
• Experience in Semiconductor Manufacturing Equipment.

Responsibilities

• Develop and maintain software applications using Microsoft Visual C++.

• Develop new features to control company Analyzer and Doser hardware in established code base.

• Collaborate with cross-functional teams to define software requirements.

• Write clean, efficient, and maintainable code.

• Debug, troubleshoot, and fix software issues.

• Conduct code reviews to ensure adherence to best practices.

• Optimize application performance for speed and scalability.

• Participate in the full software development lifecycle, from requirement gathering to deployment.

Job Description

Job Title: Project Manager or Program Manager

Job Type: Full-Time

Exp. – 7 to 10 Years

Location – Gurgaon.

Key Responsibilities

• Manage end-to-end project lifecycle across IT and Telecom domains from initiation to closure

• Apply Agile, Waterfall or Hybrid methodologies based on project needs

• Lead Agile ceremonies such as daily stand-ups, sprint planning, retrospectives and demos

• Drive collaboration among internal teams and third-party vendors for seamless delivery

• Prepare and maintain project documentation including plans, trackers, milestones and logs

• Ensure delivery on time, within scope and budget while managing multiple priorities

• Define scope, feasibility and deliverables during project initiation phase

• Monitor KPIs and proactively manage risks, blockers and project issues

• Maintain transparent and structured communication with clients and stakeholders

• Conduct client meetings for requirement gathering and expectation management

• Execute risk management practices to reduce project delivery obstacles

• Perform budget tracking, cost monitoring and financial reporting with corrective actions

• Prepare and deliver presentations for clients, leadership and internal teams

• Travel as required for project engagements including short-term or extended onsite support

• Utilize Microsoft Office tools for tracking, reporting and analysis

Mandatory Skills

• PMP and/or PRINCE2 certification

• Minimum 7 years of project management experience in IT and Telecom

• Hands-on experience delivering projects using Agile, Waterfall and Hybrid models

• Strong stakeholder management and communication skills

• Proficiency in project management tools such as MS Project, Jira, Trello and Confluence

• Strong analytical, organizational and decision-making abilities

Desirable Skills

• Experience working with cross-functional and distributed teams

• Experience in client-facing roles with direct customer interactions

• Ability to conduct financial analysis and budget forecasting

• Vendor management experience

We are looking for a talented product engineer to facilitate the design and manufacturing of our next line of exciting products. As a product engineer, you will be working closely with the design team to create industry-relevant products that meet company specifications. You will also be required to design and oversee the product manufacturing process to ensure that our products meet state safety requirements.

To ensure success as a product engineer, you should have excellent analytical and design skills, good working knowledge of design software, and advanced troubleshooting skills. A top-notch product engineer should be able to transform ideas into high-end products that perfectly meet the needs of our customers.

• Meeting with the development team to discuss product ideas.
• Analyzing market and industry product trends.
• Determining product feasibility costs and return on investments.
• Developing design ideas based on customer interests, budgets, and market research.
• Creating rough product designs using sketches and computer software.
• Conducting theoretical testing on design models.
• Creating full product designs and specifications using computer software modeling techniques.
• Selecting product materials and designing the product manufacturing process.
• Overseeing production and ensuring that products conform to market specifications and safety regulations.

• Bachelor’s degree in mechanical engineering or a similar field.
• Previous experience working as a product engineer.
• Advanced analytical and design skills.
• Excellent written and verbal communication skills.
• Knowledge of industry and market trends.
• Ability to visualize theoretical models and design ideas.
• Good project management skills.
• A keen eye for detail.