Engineering Manager

We are looking for a motivated Technical Support Engineer (0–3 years experience) to provide technical assistance for software, hardware, and network-related issues. The candidate will troubleshoot problems, assist users, and ensure smooth system operations.

Key Responsibilities:

• Provide technical support via phone, email, or remote tools.
• Troubleshoot hardware, software, and networking issues.
• Install, configure, and maintain systems and applications.
• Diagnose technical problems and provide timely solutions.
• Document issues and resolutions in the support system.
• Escalate complex issues to senior technical teams when required.
• Assist users with system setup, updates, and configurations.
• Ensure high levels of customer satisfaction and service quality.

Required Skills:

• Basic knowledge of Windows/Linux operating systems.
• Understanding of computer hardware and software troubleshooting.
• Basic networking knowledge (TCP/IP, DNS, LAN).
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to learn quickly and work in a team environment.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Electronics, or related field (B.E / B.Tech / B.Sc / BCA / MCA).

Eligibility:

• 0–3 years of experience in Technical Support / IT Support / Helpdesk.
• Freshers with strong technical knowledge can also apply.

Apply here: https://connectsblue.com/jobs/743/technical-support-engineer-at-bluepms-software-solutions-pvt-ltd

• Develop and implement sales strategies for IT staff augmentation and consulting services.
• Identify and engage with potential clients, including IT firms, enterprises, and startups.
• Build and maintain long-term client relationships with hiring managers, procurement teams
• Understand client requirements for contract, contract-to-hire, and full-time IT staffing.
• Work closely with the recruitment team to ensure the timely delivery of qualified IT professionals.
• Negotiate contracts, pricing, and service agreements in line with business goals.
• Monitor market trends, competitor activities, and emerging IT staffing needs.
• Maintain an up-to-date sales pipeline, providing reports on revenue forecasts and client engagement.

About Us:

Skillslash is an e-learning platform offering Data Science, artificial intelligence, machine learning and many more courses online. We work with the aim to provide a quality education that is feasible and can be easily accessed. The team at Skillslash work towards the goal of ensuring world-class training. And, we would love to have you on board to help people accelerate their careers.

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads are identified, this candidate will reach out and meet with the business decision-makers to better understand their business needs and how our product could help them.

Note: Apply only if you are interested in sales

Experience: 6 month - 1 year

Location: HSR Layout Sector 6, Bangalore

Immediate Joining

What we are looking for:

• Understand Customer profiles & learning problems to explain the implications of ineffective learning methods and create a need for the course offerings through a structured Counseling Session with the working professionals and students.
• Handle Objections and Price Negotiation to generate Sales Revenue
• Learn/ Upgrade one’s own Product Knowledge, Sales Skills, and market understanding to achieve and exceed growing Sales target(s).
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Looking after the entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrolment in the program.
• Document all pertinent customer information and conversations into the CRM system
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based.

Expectations from you:

You will begin as an individual contributor, working in a team of go-getters to help spread the Skillslash way of Learning. You would be showcasing the unique features of Skillslash to customers in personalized sessions and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:

• Having a keen interest and deep understanding of the education sector.
• Interested in mentoring and guiding customers.
• Having a knack for sales
• Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2023)

· English Proficiency should be at the Professional level (mandatory)

· Excellent verbal and written communication skills.

· A passion for growth with huge potential.

Masters India is a licensed GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN), a Government of India enterprise. As of now, Masters India comes under top 5 GST Suvidha Provider which was appointed by GST Council of India. The company aims is to build intuitive software solutions for complex problems faced by businesses across the globe. We are fulfilling our mission by offering tax and financial automation products to enterprises.

Masters India –A Family Business Spanning Decades. We are part of a business group established by Shri Chandra Prakash Agrawal in 1978. Mr Agarwal established the second copper melting plant in Delhi and since then, we have continuously grown. Masters India was established in 1999 and presently,   manufactures   aluminium   wire   rod,   sheet   and foil. Family   has manufacturing facilities  in Delhi, Rajasthan and Maharashtra. We also have operations in Healthcare, Hospitality and IT sector.

Key Responsibilities:

1. Onboard enterprise customers for solutions delivered by Masters India.
2. Project Manager for integration projects undertaken for enterprise customers.
3. Maintain highest standards of customer support to be provided
4. Follow up for resolution with DEV/QA team on the issues raised by the customer.
5. Continuous customer success approach with zero attrition to be ensured
6. Filing GST Returns for enterprise customers
7. Providing Reconciliation Statement to the clients.
8. Resolving queries related to E-invoice and EWB for clients

• Should have highly developed all round interpersonal skills. ·
• Should have impeccable communication skills. ·
• Excellent communication, presentation, networking and negotiation skills.
• Customer service oriented with a positive, well-motivated attitude. ·
• Conscientious, hard-working and driven mindset to improve sales and activity performance beyond targets.

Description: ​

As a Full-stack Java Developer, your main tasks will be to:​
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•  Participate in the full development lifecycle including design, estimation, planning, development, unit test, release and implementation support​
•  Work with the Business Analyst and Solution Architects to understand the business requirements ​
•  Translate them to technical solutions in the application​
•  Write technical specifications and ensure proper traceability with detailed specifications & v-code​
•  Create and implement good practice of coding, testing and deploying​
•  Assure code review​
• Experience in architecture design will be a plus (N Tiers, Serverless...)​
•  Experience in Micro services is mandatory​
•  Experience with containerization tools (ex: Docker) and migration will be a plus.​

​

Your Profile:​

• Bachelor’s Degree or equivalent discipline​
• 5-10 years of overall experience in professional software engineering​
• Angular 4, HTML5, CSS2/3, Jquery, Bootstrap, Testing Jasmine or other tools Experience required​
• Hard core hands-on experience with various Java / web technologies and frameworks: Spring (Core, Security, MVC), Hibernate, JPA, REST, JMS, Maven; etc.​
• Have a very good knowledge about design patterns and development principles SDLC.. ​
• Proven/previous experience with CI/CD & Agile ​
• Strong critical thinker with problem solving aptitude​
• Excellent written and oral communication skills​
• Track record on GIT usage​
• TDD, BDD​
• Other desirable exp: Node js, MongoDB, SoIR, Elastic search, contributing to open source projects. ​

​

Employment Type: Permanent​

Location: APAC

About Company:

VISEO is a global technology company with HQ located in France. The Singapore office serves as VISEO Asia Pacific Japan (APJ) headquarters, with additional offices in China, Hong Kong, Philippines, Indonesia, and Australia, to address projects in other regions like Thailand, Malaysia, Korea, Japan, and India. VISEO uses technology as a powerful lever of transformation and innovation to help its clients take advantage of digital opportunities, address new uses and compete with new players who change the rules of the game. ​With more than 2,500 employees globally, our worldwide presence best meets clients' needs through supporting global roll-outs. If you are interested in joining us, VISEO ensures the development of your skills by having regular exchanges with peers, coaching by a technical mentor, and official certification with our partners, such as but not limited to: SAP, Salesforce.com and Commerce Cloud, Docker, Azure, AWS, Anaplan, Cegid etc. In addition, you will have fun while challenging yourself, participating in agile projects, external events and conferences, and internal technical communities, which will contribute to your career growth!

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• NoSQL DB (MongoDB, CouchDB), PostgreSQL
• Mocha test environment
• Should JS testing framework
• Experience implementing mock services
• Nock API mocking
• NPM, Redis
• Typescript / Coffee script experience will be an added advantage
• Experience working with opensource JS projects
• Experience in developing REST API
• Source code management tool - Git / GitHub
• Understanding of TCP/IP networking and client/server web programming model
• Good communication skills
• Should be able to work with the cross-geo client team

 Job is based out of Gandhinagar.
FE will work as a decision maker for the trucker side, where he will be entitled to take decisions regarding truck on-boarding, trip finalization, ongoing trip issues or payment related issues, etc. FE will make decisions regarding trucker side operations with taking the Admin team in confidence.

✔ During trucker on-boarding, if any of the truck owners are having more than ten numbers of trucks with the same owner; FE will have to notify the accounts department about it for taxation purposes.

✔ Any kind of internal communication from the trucker side such as communication with material side, admin team, accounts department, or any other department of the organization will be done only through FE.

✔ The same way any communications from the trucker side with individuals who are not part of an organization such as truck owners, transporters, and other stakeholders will be done under direct monitoring of FE.

✔ FE will also have to guide the executives to upload dummy truck-ads to keep the consignors engaged on our platform, but this task shall be done under strict monitoring of FE.

✔ FE will also have to guide and support the executives to finalize the trips.

✔ All the advance payments for finalized trips will be firstly verified by FE, then only he/she will communicate it to the accounts department.

✔ During the loading the process if there is any damage by the driver within the premises of the consignor, FE will have to communicate with the truck driver/owner and SME/CP to make the settlements. In such cases, the final decision will be taken by FE and SME mutually with the admin team in confidence.

✔ In the same way, if there is any damage to the material while unloading, FE will communicate regarding these with truck driver/owner and SME/CP to make settlements. In such cases, the final decision will be taken by FE and SME mutually with the admin team in confidence.

✔ In case of Payment delay or no payment conditions, FE will coordinate with SME and take decisions for trip continuity.

✔ In case of any major breakdown, accident, material/vehicle damage or seizure of vehicle/material by any authority FE will have to communicate with the truck driver/owner to continue the trip.