Embedded Software Developer

• - Strong architecture and design skills and keen business sense.
• - Strong core server-side technologies experience (Java), database design & performance tuning exposure.
• - Strong OO design skills, knowledge of frameworks such as Spring/ Spring Boot/ exposure to functional programming a plus.
• - Good knowledge of nodeJS/ noSQL a definite plus.
• - Good exposure to front end/UI skills (JS, HTML, Angular).
• - Good exposure to configuration management, testing, deployment.
• - Deep knowhow of data structures, algorithms.
• - Hands on development across technologies

Job Title: Full Stack Engineer

Location: Delhi-NCR

Type: Full-Time

Responsibilities

Frontend:

• Develop responsive, intuitive interfaces using HTML, CSS (SASS), React, and Vanilla JS.
• Implement real-time features using sockets for dynamic, interactive user experiences.
• Collaborate with designers to ensure consistent UI/UX patterns and deliver visually compelling products.

Backend:

• Design, implement, and maintain APIs using Python (FastAPI).
• Integrate AI-driven features to enhance user experience and streamline processes.
• Ensure the code adheres to best practices in performance, scalability, and security.
• Troubleshoot and resolve production issues, minimizing downtime and improving reliability.

Database & Data Management:

• Work with PostgreSQL for relational data, ensuring optimal queries and indexing.
• Utilize ClickHouse or MongoDB where appropriate to handle specific data workloads and analytics needs.
• Contribute to building dashboards and tools for analytics and reporting.
• Leverage AI/ML concepts to derive insights from data and improve system performance.

General:

• Use Git for version control; conduct code reviews, ensure clean commit history, and maintain robust documentation.
• Collaborate with cross-functional teams to deliver features that align with business goals.
• Stay updated with industry trends, particularly in AI and emerging frameworks, and apply them to enhance our platform.
• Mentor junior engineers and contribute to continuous improvement in team processes and code quality.

Role Overview: As an Angular Developer (SDE 1), you will be responsible for developing and

maintaining high-performance, scalable web applications using Angular. You will work closely with

product managers, designers, and backend developers to create seamless and efficient user

experiences.

Key Responsibilities:

• Application Development: Design, develop, and maintain robust web applications using

Angular.

• UI/UX Implementation: Work with designers to implement responsive and user-friendly

interfaces.

• Code Quality: Write clean, maintainable code and conduct code reviews to ensure high

quality standards.

• Bug Fixing: Identify and resolve bugs and performance issues in a timely manner. •

Collaboration: Collaborate with cross-functional teams including backend developers,

designers, and product managers to deliver high-quality solutions.

• Testing: Develop and execute unit tests and integration tests to ensure application reliability. •

Documentation: Create and maintain technical documentation for code and processes.

Requirements:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or

equivalent practical experience.

• Experience: 1-2 years of professional experience in developing web applications with

Angular.

• Technical Skills:

o Proficiency in Angular (version 2+), TypeScript, HTML, and CSS.

o Experience with RESTful APIs and integrating with backend services.

o Familiarity with version control systems (e.g., Git).

o Understanding of responsive design principles and cross-browser compatibility.

• Soft Skills:

o Strong problem-solving skills and attention to detail.

o Ability to work collaboratively in a team environment.

o Good communication skills and the ability to articulate technical concepts to non

technical stakeholders.

Nice-to-Have:

• Experience with state management libraries such as NgRx or RXJS.

• Knowledge of modern front-end build tools and workflows (e.g., Webpack, npm). •

Familiarity with Agile methodologies and practices.

Primary skills are to find out memory leaks, diagnose crashes, create crash dumps and perform fixes., ASP.NET, MVC, or Entity Framework, C# .Net, Angular ( C# Web developer) , ASP.NET, MVC, or Entity Framework, C# .Net, Angular

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Excellent knowledge with proven implementation experience of:  Axiom Controller View V9 / V10 (2+ years’ experience).  Building and configuring Axiom workflows to solve complex business problems and mapping to Axiom data dictionaries.   XBRL and template disclosure submission including taxonomy, data point model and validations experience.   Knowledge of EU regulatory reporting requirements (COREP/Statistical) with strong Capital knowledge.  Packaging, deploying, branching Axiom solution including upgrades as part of the software development lifecycle.   Oracle PL/SQL.

About us:

NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of BSS/OSS solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment & assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.

NetCracker's innovative end-to-end BSS/OSS solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of Network and IT, monetize content, and deliver a compelling customer experience.

Founded in 1993, NetCracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012. We are CMML 5, Product based company. 

Job Responsibilities:

• Work as a member of development team towards the Product Suite
• Estimating efforts and duration on development
• Involved in solution implementation projects
• Interaction with Business Analysts, Quality Assurance and Customer Support teams
• Provide expertise and best practices on technical aspects of product development and implementation projects including performance
• Introduce new development technologies, instruments and techniques

Job Requirements:

• Experience in writing technical design and development of the application
• Good understanding and hands-on work experience in Core Java/J2EE & concepts such as OOPS, multithreading, Collections, Concurrency, Exception Handling, JDBC, File I/O, XML APIs etc
• Should have worked on Java 1.8
• Design skills –Design Patterns, hands on in restful services
• Working experience on spring core
• Hands on in writing complex SQL queries
• Knowledge of web-services (REST and SOAP);
• Familiarity with NOSQL [eg. Mongo DB] is preferred;
• Familiarity with message queues like Kafka.
• Know-how on containerization applications like Docker, Kubernetes is preferred.
• Proficient understanding of code versioning tool – SVN.
• Hands-on experience in writing Unit tests using Junit.
• Working experience in Jenkins, Maven, SonarQube.
• Experience in tuning applications based on Performance tests/ Load tests/ Stress tests is preferred.
• Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, IDEs.
• Familiarity with JIRA / JQL is an added advantage 

Experience:

• 5 to 11 years of core development / Product experience

Education:

• BE/Btech/MCA