EDI Integration Specialist

Responsibilities

 Define and maintain EDI communications & design, ensuring the architecture

supports global scalability and high availability across all business units.

 Lead the end-to-end design and deployment of complex EDI integrations using

Oracle EDI modules, Oracle integration cloud (OIC) and Cleo Integration Cloud

(CIC).

 Manage and optimize communication protocols (AS2, SFTP, HTTPS, API) and

oversee the onboarding of new trading partners (customers and suppliers).

 Collaborate with IT developers and ERP specialists to integrate EDI workflows

with ERPs like Oracle, ensuring data integrity across the transactions.

 Oversee the creation and maintenance of complex EDI maps (X12, EDIFACT)

and translation rules to meet diverse partner requirements.

 Conduct thorough analysis of existing EDI processes to identify latencies or

manual touchpoints, implementing automated solutions to improve operational

efficiency.

 Lead the development of comprehensive test plans and coordinate User

Acceptance Testing (UAT) for all new partner integrations or system upgrades.

 Provide Tier 3 technical support for EDI failures and mentor junior

analysts/developers on EDI best practices and standards.

Personal Characteristics

 Exceptional ability to troubleshoot complex integration failures and design long-

term architectural fixes rather than temporary patches.

 Advanced ability to translate technical EDI concepts into business language for

stakeholders and executives.

 Proven track record of building trusting relationships with cross-functional teams,

including Supply Chain, Finance, and IT.

 Ability to work with a high degree of accuracy, specifically regarding data

mapping and compliance with global messaging standards.

 Self-motivated individual who thrives on autonomy and takes ownership of the

entire B2B integration lifecycle.

 Comfortable working in a fast-paced EMS environment with shifting priorities and

diverse customer requirements.

Qualifications & Skills

 Bachelor’s degree in computer science, Information Technology, Engineering, or

equivalent experience in related field.

 5+ years of experience in EDI architecture and development.

 Extensive hands-on experience with Oracle EDI/E-Business Suite and Cleo

(CIC) is preferred.

 Deep knowledge of EDI standards (ANSI X12, EDIFACT) and communication

protocols (AS2, FTP/S, API).

 Prior experience in the EMS (Electronics Manufacturing Services) or High-Tech

Manufacturing industry is a must.

 Strong grasp of supply chain business processes, including Demand Planning,

Manufacturing Operations, and Intercompany transactions.

 Familiarity with SQL, XML, and JSON; experience with ERP-integrated EDI is

essential.

 Understanding of secure data transmission standards and B2B security best

practices.

We value diversity in our workplace and we are committed to Employment Equity. We

welcome & encourage applications from all qualified candidates.

The EDI QA Analyst works closely with external vendors during implementations to communicate testing expectations, coordinate validation activities, and address vendor feedback. Operating in a production-adjacent environment, the role ensures data accuracy, file integrity, and carrier readiness through structured test planning, test data preparation, scenario validation, defect identification and classification, and thorough documentation within the carrier file/EDI delivery lifecycle.

In addition, the analyst collaborates cross-functionally with requirements, development, and implementation teams to develop comprehensive test plans, manage testing activities, and work through ticketing queues to ensure timely and high-quality file delivery.

Post-production, the EDI QA Analyst is responsible for ongoing monitoring, review, and resolution of carrier error reports, while identifying trends and opportunities for continuous process improvement.

Key Responsibilities and Duties

Carrier/Vendor File Validation

•     Validate outbound carrier/vendor files (ANSI/HIPAA 834 and related formats) for structural integrity, format compliance, eligibility accuracy, and carrier-specific requirements before transmission.

•     Collaborate with external carriers/vendors and internal teams, including development and operations, to validate file behavior and resolve discrepancies.

Scenario-Based Testing

•     Develop and execute structured test scenarios covering eligibility rules, enrollment transactions, life events, and carrier-specific behaviors across internal and external testing phases.

End-to-End Data Reconciliation

•     Trace and reconcile data from upstream systems through platform outputs to final vendor files using SQL, reports, and control totals to ensure data integrity.

•     Test Planning & Requirements Traceability

o  Translate carrier/vendor and business requirements into structured test plans, reusable test cases, and traceable validation scenarios aligned to standardized templates.

•     Test Data Preparation

o  Identify, prepare, and manage representative test populations across systems and reporting environments to support validation cycles.

•     Defect Identification & Routing

o  Analyze validation results, classify defects (requirements, configuration, data, system issues), and manage QA tickets through defined workflows, ensuring proper routing, status tracking, ownership, and timely closure.

•     Documentation & Continuous Improvement

o  Provide regular status updates on QA progress, risks, and dependencies aligned to timelines and release schedules.

o  Maintain QA documentation (test plans, validation evidence, file layouts, queries, defect patterns) while building reusable test assets, vendor test plan libraries, and supporting future automation initiatives.

o  Help establish and maintain a vendor test plan library in support of all vendor relationships.

o  Drive automation and validation improvements.

•     Production Monitoring & Carrier Error Resolution

o  Review carrier acknowledgement and error reports (e.g., 999, rejection reports)

o  Investigate and resolve rejected records.

o  Coordinate corrections and reprocessing.

o  Ensure timely resolution within SLA.

•     Trend Analysis & Continuous Improvement – Post-production

o  Analyze recurring carrier errors and identify patterns.

o  Provide insights into upstream data or configuration issues.

o  Recommend improvements to reduce rework and increase first-pass success.

Required Qualifications

•     Bachelor’s degree in Computer Science or a related technical field (or equivalent experience).

•     Minimum of 2 years of experience in health insurance or Health & Welfare (H&W) benefits administration.

•     Experience working with carrier files, EDI transactions, or HIPAA 834 files in a production or operational environment.

•     Strong understanding of eligibility and enrollment processes, including effective date logic and life event transactions.

•     Hands-on experience with SQL for data validation, reconciliation, and defect analysis.

•     Strong analytical skills with a high level of attention to detail, especially in regulated environments with low tolerance for error.

Preferred Qualifications

•     Familiarity with QA best practices and Quality Management Systems (QMS), including frameworks that ensure consistent compliance with customer and regulatory requirements while driving continuous improvement and efficiency.

•     Experience with EDI testing and carrier integration environments.

•     Exposure to COBRA processes within benefits administration.

•     Experience with test automation and test case management tools.

•     Familiarity with AI-assisted testing or quality engineering practices.

•     Experience in preparing, validating, and analyzing test data across multiple systems.

•     Solid understanding of data models and relational database concepts.

•     Experience using defect tracking and ticketing systems such as JIRA (or similar tools).

Location: Bangalore (Hybrid)

Experience: 10–15 Years

About the Role

At Twenty20 Systems, we are looking for a Solution Architect – Integration (Pre-Sales & Delivery) who can bridge the gap between business, technology, and client success.

This role is ideal for someone who combines strong integration architecture expertise with client-facing consulting, solutioning, and delivery leadership. You will play a key role in shaping client solutions, driving technical discussions, building scalable architectures, and ensuring successful delivery of enterprise integration programs.

This is a role for someone who enjoys owning the solution end-to-end — from pre-sales conversations to delivery execution.

What You’ll Do

• Lead solution architecture and technical consulting for enterprise integration opportunities.
• Work closely with sales, customers, and internal teams to understand requirements and design scalable integration solutions.
• Drive pre-sales activities including solutioning, technical proposals, architecture diagrams, effort estimation, and client presentations.
• Design and review API-led, event-driven, and iPaaS-based integration architectures across enterprise applications.
• Support delivery teams in ensuring architecture alignment, best practices, and successful implementation.
• Provide technical leadership across integration design, troubleshooting, governance, and production support.
• Partner with clients and internal stakeholders to solve business challenges through integration-led digital transformation.
• ​Mentor engineering teams and contribute to reusable frameworks, accelerators, and delivery playbooks.

What Your First 3 Months Will Look Like

• Understand our product, integration ecosystem, and customer requirements.
• Start leading client solution discussions and pre-sales technical conversations.
• Support ongoing delivery programs with architecture guidance and solution oversight.
• Build strong alignment across sales, product, engineering, and customer teams.

Where You’ll Be in 6 Months

• Leading end-to-end integration solutioning for key customer opportunities.
• Acting as a trusted technical advisor during both pre-sales and delivery stages.
• Driving architecture best practices and reusable integration frameworks.
• Contributing to business growth by enabling stronger technical solutioning and client confidence.

Location: Bangalore (Hybrid)

Experience: 4–8 Years

About the Role

At Twenty20 Systems, we are looking for a Senior Software Engineer (Integration) who can build and support scalable integrations across enterprise applications, APIs, and data systems.

This role is ideal for someone who is hands-on, technically strong, and excited to solve real integration challenges in a fast-paced environment. You will work closely with engineering, product, and delivery teams to build reliable integration solutions while contributing to architecture and engineering best practices.

What You’ll Do

• Design, develop, and maintain enterprise integrations, APIs, and automation workflows across internal and third-party systems.
• Build and manage integrations using Workato and other iPaaS/middleware platforms.
• Develop and optimize API-based services, data pipelines, and workflow automations for business-critical use cases.
• Work with product, engineering, and business teams to understand requirements and build scalable solutions.
• Troubleshoot, monitor, and improve integration performance in production environments.
• Build reusable components, connectors, and automation logic to improve delivery efficiency.
• Ensure integrations follow security, reliability, performance, and governance standards.
• Support delivery teams in resolving integration issues and improving system performance.

Requirements

• 4–6 years of experience in software engineering, middleware, or enterprise integrations.
• Strong hands-on experience in Workato (Boomi, MuleSoft, WSO2, TIBCO experience is a plus).
• Good understanding of REST/SOAP APIs, webhooks, OAuth, and connector-based integrations.
• Strong skills in JSON, XML, SQL, JavaScript/Python, and data transformation logic.
• Experience working with enterprise applications like Salesforce, NetSuite, Workday, Snowflake, Shopify, etc.
• Exposure to cloud platforms (AWS/Azure/GCP) and automation architectures is a plus.
• Good debugging, troubleshooting, and problem-solving skills.
• Ability to work in a fast-paced delivery-oriented environment with strong ownership.

What Your First 3 Months Will Look Like

• Take ownership of assigned integration projects and support ongoing delivery pipelines.
• Work on API integrations, automations, and troubleshooting real-time production scenarios.
• Collaborate with senior engineers and product teams to improve integration quality and performance.

Where You’ll Be in 6 Months

• Independently handling multiple integration workflows and delivery requirements.
• Contributing to reusable frameworks and engineering best practices.
• Becoming a key technical contributor for integration design and production support.
• Driving faster delivery through automation and optimized integration patterns.