Digital marketing executive

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Job Title: Java Lead – Software Engineering

Location: Mohali | Panchkula | Gurugram (Onsite)

Experience: 7+ Years

About the Role:

We are seeking a highly skilled and passionate Java Lead who will be responsible for designing, developing, and leading the implementation of scalable and maintainable product features. As a Lead, you will play a key role in guiding a team, ensuring coding best practices, and resolving complex technical challenges. This is a great opportunity for someone who thrives in a fast-paced environment, is passionate about solving technical problems, and is excited about leading product development end-to-end.

Key Responsibilities:

· Lead a team of developers in designing and building micro-services using Java.

· Decompose feature requests into sizable and estimable pieces of work.

· Deliver scalable, maintainable, and high-quality code within defined timelines.

· Conduct code reviews to ensure adherence to coding standards and best practices.

· Collaborate with cross-functional teams to solve complex technical challenges.

· Act as a subject matter expert for specific product components.

· Debug and resolve critical production issues with detailed root cause analysis.

· Drive adoption of Agile practices, ensuring proper planning, estimation, and delivery.

Required Qualifications:

· Bachelor’s degree in Computer Science or a related field.

· 7+ years of strong experience in Java development.

· 3+ years of hands-on experience in developing and delivering productized software applications.

· Experience in leading teams and mentoring developers.

· Proven ability to design and deliver scalable and maintainable applications.

· Strong problem-solving and analytical skills with a self-driven mindset.

· Excellent written and verbal communication skills.

Preferred Skills:

· Hands-on experience with Java micro-services.

· Familiarity with CI/CD pipelines.

· Strong understanding of Agile methodologies.

· Cloud and containerization exposure with AWS and Docker.

Technology Stack:

· Java

· Micro-services

· SQL

· AWS

· Docker

Technology: node js, DynamoDB / Mongo DB

Roles:

• Design & implement Backend Services.
• Able to redesign the architecture.
• Designing & implementation of application in MVC & Microservice.
• 9+ years of experience developing service-based applications using Node.js.
• Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
• Experience working on teams that practice BDD (Business Driven Development).
• Understanding of micro-service architecture and RESTful API integration patterns.
• Experience using Node.js for automation and leveraging NPM for package management
• Solid Object Oriented design experience, and creating and leveraging design patterns.
• Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
  
  
  

Desired/Preferred Qualifications :

1. Bachelor's degree or equivalent experience
2. Strong problem solving and conceptual thinking abilities
3. Desire to work in a collaborative, fast-paced, start-up like environment
4. Experience leveraging node.js frameworks such as Express.
5. Experience with distributed source control management, i.e. Git

Roles & Responsibilities:

• Work as a Web Developer to create front end & backend of websites
• Play a key role in the design lifecycle, from brief through to design and release/implementation
• Should have good knowledge of HTML, CSS, REACT JS, NODE JS, POSTGRES, GIT, REST API.
• A good understanding of servers, hosting, domains, DNS
• Ensure all designs work across all browsers and on all devices
• Help to design elements of mobile apps
• Ensure all designs are produced to deliver a great user experience

Key Skills/Experience:

• A minimum of one year of experience in designing and developing websites and web apps
• Good working experience in React JS, Redux, JavaScript ES6, NodeJS, AJAX, HTML, CSS, etc
• Knowledge about REST API
• Who has worked on libraries such as Bootstrap, Material is.
• Experience with Unit testing, Git, GitHub, and other DevOps and CI/CD tool
• A strong portfolio that demonstrates a range of work and techniques
• A passion for strong web design that delivers a great user experience
• A good understanding of the latest web design trends

Roles and Responsibilities

• Quick learner with a great attitude and should be willing to learn new technology. Basic knowledge in HTML, JavaScript, C or any other coding language
• Good in Communication and having excellent professional values.