Digital Marketing Manager

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

We are looking for a dynamic and detail-oriented HR Executive to support the human resources department in all facets of HR operations. This role involves managing employee relations, recruitment, performance management, training, and administrative duties to ensure smooth HR processes and a positive work environment.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3+ years of experience in an HR role, preferably in a fast-paced environment or organization.
• Experience with HRMS/HRIS (Human Resource Management Systems) and MS Office Suite (Excel, Word, PowerPoint) is preferred.

Skills and Abilities:

• Strong knowledge of HR practices and labor laws.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills with attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Job Title: Manager – Finance and Accounts (Fashion Retail Brand)

Location: Gurgaon

Experience: 5-86 years in Direct Tax, AR post qualification

Qualification: Chartered Accountant

Industry: fashion/apparel/retail

Skills Required - Direct Taxation, TDS, Transfer Pricing etc

Key Deliverables (Essential Functions & Responsibilities):

Accounts Receivable Management:

·         Oversee revenue accounting and reconciliation of e-commerce/Partner business

·         Ensuring internal financial controls on accounts receivables including driving collection efficiency

·         Manage end-to-end accounts receivable functions PAN India, including team supervision and escalations.

·         Negotiate with banks for favorable merchant transaction rates and cash pickup services.

Financial Reporting & Controls:

·         Review internal control systems to monitor cash and card collections, minimizing discrepancies.

·         Conduct regular evaluations of PAN India transactions to ensure policy adherence.

Taxation & Compliance:

·         Prepare advance tax workings quarterly and ensure timely payments.

·         Validate TDS workings and ensure monthly deposition ensuring statutory compliance.

·         Handle tax audits (u/s 44AB, 80JJA, Transfer Pricing, CSR) and prepare income tax returns in coordination with the tax team.

·         Compute deferred tax assets/liabilities (DTA/DTL) and depreciation under tax regulations.

·         Provide necessary details and respond to notices from tax authorities with support from the direct tax team.

Audit & Governance:

·         Ensure timely completion of Internal /Statutory audits areas relating to accounts receivable and Direct Taxes JOB PROFILE

·         Maintain financial document security and confidentiality.

 Ad hoc Responsibilities:

·         Oversee e-voucher and gift card processes as needed.

·         Support implementation of tax notifications and compliance requirements in coordination with the corporate team.

Key Requirements:

·         Strong knowledge of Direct Tax, accounts receivable, and financial reporting.

·         Expertise in tax accounting, compliance, and preparation of tax returns.

·         Proficient in SAP, MS Office, and financial reconciliation tools.

·         Excellent analytical, problem-solving, and leadership skills.

·         Ability to develop and maintain exceptional client and vendor relationships.

Mail updated resume with current salary and notice period-

Email: jobs[at]glansolutions[dot]com

Satish: 88 O2 74 97 43

Website: www.glansolutions.com

We looking for an efficient candidate for tele-calling services for our tele-calling unit. The candidate should be very fluent in English speaking and should have to capability to attend client requirements and sales. The following requirements are expected from the eligible candidates:

• Proficient in Good English Speaking.
• Any gender with age group for job positions between 21yrs to 30yrs.
• Experienced candidates are mostly preferred for the job role.
• Need to adapt to the working environment, time management and co-operation with teamwork.
• Earn incentives up to 30k per month based on performance.
• Performance bonus will be credited for best performing candidates.

Brief Job description:

• Develop, implement, and optimize our digital advertising strategies on platforms like Google AdSense and Meta Ads.
• Meticulously track key performance indicators (KPIs) and optimize campaign performance.
• Stay aware of the industry trends for performance marketing.
• Conduct rigorous analysis and optimization of campaign performance using data- driven insights and strategies devised using quantitative analysis. Budget management to ensure efficient expenditure while maximizing return on investment (ROI).
• Communicate analyses using visualization dashboards and metrics (demand funnel, marketing plan and budgeting, marketing ROI, operational efficiency, campaign impact, and strategic KPIs).

Job Title: DevOps Trainer

We are seeking a motivated and technically proficient DevOps Trainer with around 2 years of hands-on experience in DevOps practices and tools. The ideal candidate should be passionate about sharing knowledge and mentoring aspiring professionals on CI/CD, containerization, cloud infrastructure, and automation tools. A willingness to quickly ramp up on emerging technologies based on business needs is essential. The role also demands the ability to conduct engaging training sessions across both virtual and in-person formats.

Key Responsibilities:

• Conduct instructor-led training sessions on key DevOps topics such as:
• CI/CD pipelines (Jenkins, GitLab CI, etc.)
• Infrastructure as Code (Terraform, Ansible)
• Containerization (Docker, Kubernetes)
• Cloud Platforms (AWS/Azure/GCP basics)
• Monitoring and Logging tools (Prometheus, Grafana, ELK Stack)
• Design and update curriculum, training material, hands-on labs, and assessments
• Facilitate workshops, bootcamps, and real-world project simulations
• Guide and mentor students or professionals during their capstone projects
• Collaborate with the L&D team to continuously improve training delivery and learner engagement
• Stay updated with emerging tools and practices in the DevOps landscape

Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field
• Around 2 years of industry experience in a DevOps role or equivalent
• Proficiency in scripting (Bash, Python, or Shell)
• Solid understanding of version control (Git), CI/CD pipelines, and automation
• Good exposure to Docker and Kubernetes
• Basic knowledge of any cloud platform (AWS/GCP/Azure)
• Prior experience in training or mentoring (preferred but not mandatory)
• Strong communication and presentation skills
• Ability to explain complex topics in a simple and engaging way

Good to Have:

• DevOps/Cloud certifications (e.g., AWS Certified DevOps Engineer, CKA)
• Experience with LMS platforms and virtual labs
• Familiarity with Agile practices and DevSecOps