Digital Marketing Executive

Strong MERN / Frontend Developer Profile

Mandatory (Experience 1): Must have 2+ years of hands-on experience in software development using MERN stack (MongoDB, Express.js, React.js, Node.js)

Mandatory (Experience 2): Must have 1+ years of frontend development experience with React.js, HTML5, CSS3, JavaScript (ES6+);

Mandatory (Experience 3): Must have experience with Next.js (SSR/SSG, API routes, Server Actions)

Mandatory (Experience 4): Hands-on experience in building RESTful APIs using Node.js and Express.js

Mandatory (Experience 5): Experience writing unit test cases using Mocha, Chai, Jest (or similar), and working in Agile/Scrum environments

Preferred

Preferred (Experience) – Exposure to GCP/AWS/DevOps and cloud-native development

Preferred (Educataion) – B.E /B.Tech /BCA

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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View Job: click here

Job Title :Digital Marketing

Skills :SEO, SMM, Off/On page, Content Writing Google ads

Location: Coimbatore

Hi all,

We are seeking a highly motivated and experienced Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities.

Exp : 1+ yrs

Location : Mohali

Responsibilities:

• Identify and pursue new business opportunities through market research, prospecting, and lead generation
• Must be familiar with mobile and web based applications.
• Proven work experience with upwork bidding portal.
• Develop and submit high-quality proposals in response to RFPs, RFQs, and other bid requests
• Collaborate with cross-functional teams to develop and execute sales and marketing strategies
• Conduct market research and competitive analysis to identify market trends and opportunities
• Monitor sales performance and adjust strategies as needed to meet revenue targets
• 
  

Qualifications:

• Bachelor's degree
• Minimum 1+ year of experience in business development, sales, or bid management
• 
  

Interested candidates can share their updated cv at manpreet.kaur(at)chicmic.co.in

Thanks

-The role which we are hiring is of Individual Contributor.

-Framework and principles of React Native

-Architecture patterns

-Redux

-IOS & Android

-Redux Saga.

-TypeScript/JavaScript

-Class/Functional Components

-Hooks

-NFRs(Accessibility, Unit test cases)

-Component Lifecycle events

-Knowledge of Flat list, Flexbox, UI creation

-High Order Components

-Security and Performance aspects

-Native bridging

-Code Push

-App Distribution and deployment

-SSL Pinning

-Navigation concepts

-Networking

What will you do? –

• Developing high quality native mobile experiences for our products – with a focus on UI/UX, simplifying complex use cases so that a non-expert can succeed
• Experience with Flutter.
• Knowledge of the latest mobile app development concepts, trends, software design patterns, usability, and HCI guidelines for mobile apps.
• Practical experience in consuming RESTful APIs

About the Job –

• 2+ years in mobile software development.
• Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google Play or available on GitHub.
• Design and build sophisticated and highly scalable apps using Flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Translate and build the designs and Wireframes into high quality responsive UI code.
• Explore feasible architectures for implementing new features.
• Resolve any problems existing in the system and suggest and add new features in the complete system.
• Suggest space and time efficient Data Structures.
• Follow the best practices while developing the app and keeping everything structured and well documented.
• Use CI/CD for smooth deployment.
• Document the project and code efficiently.
• Manage the code and project on Git to keep in sync with other team members and managers.
• Ensure security guidelines are always followed while developing the app.
• Consulting with our customer facing representatives about software system design and maintenance.
• Experience with third-party libraries and APIs.
• Understanding of the Agile development life cycle.
• Experience with automated testing and building.
• Experience with Git, Jenkins, or other version control tools.
• Familiarity using version control tools like Git, Subversion etc. and IDEs like Android Studio, VS Code etc.

What do you need? –

• Knowledge of the latest mobile app development concepts, trends, software design patterns, usability, and HCI guidelines for mobile apps.
• Strong communication skills and ability to work in a collaborative environment with remote teams.
• Should enjoy solving tough problems and working with new technologies
• You’ll be partnering with design, product and user research teams to build world class applications.
• You’ll be working in a highly collaborative work environment with high degree of ownership and continuous feedback.
• Have a product mindset, can work with cross-functional teams to identify requirements and convert them to tech specs and action plans
• Have great learning appetite and ready to experiment with new technologies

What's Ditto?

Ditto is a new offering from Finshots. We want to help millennials make better financial decisions. And we are starting with Insurance. With Ditto, you don't just compare insurance. You understand it. Narrow down choices. Avoid pitfalls and make better decisions. 

Finshots is one of the leading financial newsletters with over 500K subscribers.

What do we do at Ditto?

• We explain health insurance and term(life) insurance in a language you can understand.
• We are an insurtech company primarily selling Health and Term Life Insurance policies.

Who's backing us?

We are funded by Zerodha- India's largest stockbroker

What are we looking for?

We are looking for a Senior UI/UX Designer to join our Tech team.

Responsibilities:

• Execute the design projects across the entire product life cycle. You set the design tone for the entire product by working in close collaboration with product, engineering, and business teams.
• Take a user-centred design approach and rapidly test and iterate your designs.
• Create wireframes specifications with interaction flows for website and mobile site.
• Create sketches, graphics, templates, layouts, themes, typography, and visual standards for the app/website.
• Test the design flows, screen mockups with the QA team to ensure all minute details are covered. Partner with front-end engineers on UI implementation.
• Bring consistency to our UX at all touchpoints. 
• Meet multiple deadlines, prioritise work, and keep projects moving forward.

Requirements:

• 3+ years of relevant experience as a Senior UX/UI designer.
• Minimum 3 years of experience in designing core experiences for consumer-facing products.
• Portfolio or work samples showcasing design aptitude, creativity, depth of thought and the ability to solve complex design problems.
• Proficient in working with Figma or other design tools.
• Strong understanding of common UX patterns and UI patterns, Information Architecture, Prototyping.

Perks:

• Flexible working hours

• Comprehensive health insurance coverage for self and family

As a Sales Executive, you will use a combination of phone, email, and social media to help build our sales pipeline by connecting with prospects. Being a small team, you will have the opportunity to grow fast and take leadership positions

• Research/qualify potential customers within an assigned geographic/industry territory.
• Leverage marketing content, events, and programs to create an effective outreach plan through email, phone, video, and social outreach
• Engage and nurture contacts
• Schedule appointments for the account executive team Weekly reviews of targeted accounts, new contacts added, and any sales and marketing intelligence
• Monitor, manage and document daily activities in Hubspot.com
• Keep informed on new products, services, and other industry trends
• Keep informed of customer business opportunities, current conditions, future prospects, active measurements, market condition and competitive issues.
• Achieve or exceed daily, weekly, monthly and quarterly goals.

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)

• Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.
• Revenue generations through Cross Selling products & Interest Collection.
• Maintain good relationships with clients so that the business can

maximize the value of those relationships.

• Customer Relationship and Follow-up.
• Maintenance of important registers and daily reports.
• Cash Management and accounting.
• CASA management (Current Account /Savings account )
• Sourcing of New Customers to increase Gold loan Business, Gold Appraisal.