Design Engineer

Role & Responsibilities:

We are seeking a Software Developer with 5-10 year’s experience with strong foundations in Python, databases, and AI technologies.

The ideal candidate will support the development of AI-powered solutions, focusing on LLM integration, prompt engineering, and database-driven workflows.

This is a hands-on role with opportunities to learn and grow into advanced AI engineering responsibilities.

Key Responsibilities :

• Develop, test, and maintain Python-based applications and APIs.

• Design and optimize prompts for Large Language Models (LLMs) to improve accuracy and performance.

• Work with JSON-based data structures for request/response handling.

• Integrate and manage PostgreSQL (pgSQL) databases, including writing queries and handling data pipelines.

• Collaborate with the product and AI teams to implement new features.

• Debug, troubleshoot, and optimize performance of applications and workflows.

• Stay updated on advancements in LLMs, AI frameworks, and generative AI tools.

Job Description – Admission Officer

About Aakash

Aakash Educational Services Limited (AESL) is a pioneer in India’s test preparation industry, with over 35 years of excellence in preparing students for competitive examinations such as NEET, JEE (Main & Advanced), school/board exams, and national-level scholarship programs including NTSE and Olympiads.

With 315+ branches across India, 6,000+ expert faculty, fully digitized classrooms, and a robust hybrid learning model, Aakash offers a student-centric learning environment focused on delivering consistent results. In 2023 alone, 122,000+ Aakash students qualified in NEET & JEE.

Aakash is proud to be recognized as a Great Place to Work for three consecutive years, reflecting our commitment to employee growth, collaboration, and a positive work culture.

Role Purpose

The Admission Officer is responsible for driving student enrolments through lead generation, counselling, and conversion by executing effective ATL & BTL marketing activities and delivering a superior customer experience.

Key Responsibilities

• Generate admissions through Above The Line (ATL) and Below The Line (BTL) marketing activities such as school seminars, open seminars, and residential outreach within the assigned territory
• Conduct school visits to build relationships with principals, coordinators, and school management for business development
• Counsel students and parents through centre visits and home visits, ensuring a positive experience and successful admission closure
• Identify and leverage business opportunities by networking with local tuition teachers and academic influencers
• Achieve assigned admission targets while adhering to internal processes, systems, and compliance guidelines

Required Skills & Competencies

• Strong customer handling skills with a calm, empathetic, and patient approach
• Effective sales, persuasion, and negotiation skills
• Excellent communication, presentation, and networking abilities
• Working knowledge of MS Office, email communication, and CRM/sales software
• Fluency in English and the regional language
• Willingness to travel extensively and confidence in public speaking

Desired Attitude

• High customer orientation
• Strong sense of ownership and accountability
• Result-oriented mindset
• Emotional intelligence and team collaboration skills

Qualifications

• Bachelor’s degree (mandatory)
• Preferred: B.Tech / MBA / Master’s in Psychology, Education, or related disciplines

Experience

• Prior experience in education counselling or career counselling preferred
• Experience in B2C sales across any industry will be an added advantage

Key Stakeholder Interactions

External:

• Students, Parents, Schools
• Partners and vendors for ATL & BTL activities

Internal:

• Branch academic and non-academic teams
• Regional Student Support Centre
• Regional Sales and Operations teams

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

● Handle calls on leads generated for skin related services on our digital platforms. ● The initial call will be primarily a sales pitch followed by issue resolutions and query handling. ● Describe the services and USPs of the same and try to generate maximum conversions. Continuous follow ups with Potential clients ● Handle skin specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required. ● Tabulate and record responses from all channels on excel. Generate relevant reports from the same. ● Schedule appointments for clients and coordinate with the required therapist who shall visit the client ● Analyze quality of calls and strive for improvement.

Minimum exp: 2 years (Full-time)

Primary and Must have skills: 

• Deep hands on working experience in Node. JS

• Firebase functions like notifications, real-time data update etc. 

• Html, CSS, JavaScript, Jquery

• Firebase, AWS/Heroku, SQL/NoSQL Databases with Server side integration

• Can create and implement API on node js.

• API development and management

• Documentation & Efficient Code Management

• Handled large amounts of firebase data in the reporting backend

• Product Management & Product Ownership Orientation

Good to have skills (Additional):

• Online payment systems,

• Online Learning platforms

• Licensing, Encryption, Reporting & Analytics

Personality skills:

• Non Distracted, Focussed and Disciplined 

• Analytical, Problem-solving and Calculative aptitude

• Humility to Learn, share & keep improving

• Professional, Organized & a Team Player

• Understands importance of excellent and proactive communication in all formats

About iDream Education:
Our Roots and Vision

iDream Education is an ed-tech startup with a vision to facilitate universal access to learning and growth. Our solutions are designed to break the learning barriers of languages, boards, location or socio-economic status, and empower everyone to Learn Unlimited.

Our Core Values and Work Principles 

At iDream Education, we are a purpose driven startup and are building a team aligned to our vision, culture and values. 

Our core work values & principles are:

1. Oneness - We believe in the fundamental oneness of all existence, and all our work, solutions, designs, content and business approach is based on this underlying principle of Oneness. 
2. Equal Opportunities - We stand for equal growth opportunities for everyone in the company and in our user/partner/customer ecosystem. 
3. Always Learning - Our culture is to always keep learning and improving with humility and self confidence. 
4. Exponential Growth & Evolution - We aspire the company, our team members and our users to grow exponentially in all dimensions and keep evolving everyday.
5. Collective Responsibility - Our culture aspires to empower every team member to take ownership and responsibility of the collective vision and its manifestation.

Skills, Experience & Personality Fitment for this Profile

• Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/Heroku, SQL/NoSQL Databases with Server side integration.
• Minimum of 2 years of deep hands-on experience with web based solutions, backend development, APIs and web development in node.JS, firebase, basic understanding of android and flutter will be a plus but not necessary.
• Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users. Developed, managed and scaled usage/analytics and reporting of end user based solutions.
• Capable of creating and implementing API on node js. Should have deep hands-on experience in  developing and managing APIs.
• Should have practical experience of integrating and managing online payment systems, and build and manage online learning platforms with login, video security, online payment and reports.
• Possess energies and capabilities to experience tremendous growth in learning, deep dive development, take end to end responsibility of the products and join hands to scale our solutions together with our team.
• Personality Traits we respect - An undistracted mind, an aspiration for holistic growth, humility, discipline, clear and adequate communication and self confidence to learn and do anything. 

Role and Responsibilities of this Profile

• You shall be working on and taking responsibility for our central content and reporting backend, which is the heart of our tech platform. 
• Should have good command on Firebase functions like notifications, real-time data update etc.  
• The backend shall be evolved into a content integration platform with internal teams and external partners working on a common backend for all content and courses updation, integration and management. 
• You shall be responsible for taking ownership of the current web and backend solutions and defining, building and scaling them as per growth plans along with the product managers and the current team. 
• All web and server side development and enhancements as per product growth vision and management plans. 
• Please know that we are in a growth stage of our app and tablet based products and therefore a lot of responsibility and ownership taking work will be expected on the tech and product front.

Some Important Aspects of this Profile you should know

• This role would involve a lot of self-driven sharp and focussed work with end-to-end responsibility of the products.
• We are in a fast growth phase and therefore the need of the hour is a hands-on and fast paced approach to work with best of skills/communication and discipline.
• This role requires  very responsible and efficient communication in all formats, verbal, written, messaging, email and documentation.
• This role suits you best if you wish to do deep and focussed work in a product company and be a part of the initial core team that builds a globally scalable edtech platform.
• We aspire to onboard a Node.js developer who wishes to spend at least 2-3 years in deep product building/scaling and gain unprecedented experience and growth while growing the products and iDream Education. 

Job Type: Full-time, Work at office (Please note, this is not a remote working role / No Work from home for this role currently)

Job Location: Sec-32, Gurugram, India

• Participate in requirement analysis
• Write clean, scalable code using .NET
• Test and Deploy applications and systems

• Must have good command on c#
• Should have knowledge on the official ASP.NET, ANGULAR JS and MVC

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.