Content Writer

Sales manager (SaaS)

Company: Consumer Internet / E-Commerce

Company Size: Mid-Sized

Experience Required: 6 - 10 years

Working Days: 5 days/week

Location: Chennai

Key Skills: SaaS, B2b Sales, Customer Relationship Management (CRM)

Review Criteria:

• Strong sales executive profile
• Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms
• Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure
• Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.
• Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders
• Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.
• Along with Rewards, Loyalty, or Incentives platforms, HR Tech SaaS product experience will also be considered valid and mandatory-eligible domain exposure.
• B2B SaaS Product companies
• Tamil language proficiency is mandatory.
• Profiles with Only EdTech background will not be considered. Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.

Preferred:

• Demonstrates entrepreneurial mindset, proactive approach, accountability, and high-energy sales attitude.
• Graduate/Postgraduate degree (Business / Marketing preferred but not mandatory).

Role & Responsibilities:

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

Key Responsibilities-

• Prepare for the sales calls including conducting research and building sales decks
• Leading the prospective client calls, sending pitches, and closing new deals.
• Presenting Xoxoday products as a solution to the prospective client’s business challenge/needs
• Manage the full sales cycle from prospecting to closing for new customers
• Should be flexible working in shifts or in different time zones
• Excellent communication and interpersonal skills.
• Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
• Liaise and partner with other internal departments to manage complex sales opportunities.

Strong B2C Performance Marketing Profile

Mandatory (Experience 1): Must have 2+ YOE in managing performance marketing in atleast 1 of Google ads campaigns (Search, Display, Universal App Campaigns UAC)

Mandatory (Experience 2): Must have hands-on experience with campaign setup, execution, daily optimization, reporting, and performance tracking across key KPIs (CTR, CPC, CPA, ROI)

Mandatory (Experience 3): Must have strong technical skills including familiarity with Google Tag Manager, Google Analytics

Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)

Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.

Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).

Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.

Note: Total years of experience must not exceed 6 years.

Key Responsibilities

• Lead end-to-end recruitment for faculty and staff positions, ensuring compliance with university policies and statutory requirements.
• Oversee employee background verification, onboarding, and induction processes.
• Draft, review, and update HR policies, procedures, and documentation.
• Manage employee relations, grievance handling, and disciplinary procedures.
• Coordinate with external vendors/agencies for HR services.
• Support performance management, training, and professional development initiatives.
• Ensure accurate HR data management, reporting, and compliance with labor laws.

Qualifications & Skills

• Master’s degree in HR Management or related field.
• 8–10 years of progressive HR experience, preferably in higher education.
• Strong knowledge of labor laws, compliance, and university HR practices.
• Excellent communication, negotiation, and leadership skills.
• Proficiency in HRIS, MS Office, and data analysis.

We are looking for an innovative and dedicated technical manager who can own the responsibility of the team to increase the efficiency of overall project execution. The role includes working towards designing and deploying customer-specific solutions, guiding the team, and getting the projects executed in a timely manner with measurable outputs.

Successful tech managers should make sure that he/she is technically updated and help the team by giving appropriate solutions to customers.

Responsibilities: 

• Good knowledge of IT Infrastructure, servers, storage, networking, virtualization, HCI, and AWS (basic functionalities).
• Must have experience in Data Center Infrastructure management.
• Sound knowledge of backup, security, and compliance with different industry verticals while implementing infra projects.
• End to end Project management experience.
• Ability to manage and guide the team towards the successful completion of projects.
• Excellent internal personal skills.
• Excellent spoken and written communication.
• Must have a calm mind to understand problems and critically think about the given problems.
• Should have the knack to tackle customer queries and interact on ongoing projects.
• Must be adaptable to new technologies, ideas, and fresh processes of managing IT and deploying solutions to customers.
• Must have soft skills that are essential for customer engagement, and team handling.
• Report to management on the progress of different projects. Solutions and ongoing technical requirements of the customer.

Requirements and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• Minimum of 6+ years experience in the Information Technology field
• Minimum of 3+ years experience in management
• Ability to work in a high-pressure, deadline-driven environment
• Exceptional communication and reporting skills
• Solid working knowledge in all required computer infrastructure and data center environments.
• Outstanding leadership skills and ability to delegate responsibilities effectively

Nice to Have

• MBA or Master’s degree preferred

What does this role hold for you…??

• Help define Technical Roadmap and own the entire product delivery end to end
• Work very closely with various business stakeholders to drive the execution of multiple business plans and technologies.
• Improve, optimize and identify opportunities for efficient software development processes
• Hire, Develop and Retain a strong team of engineers.
• Keep abreast of the changes in the industry and champion new technologies and development processes within the team
• Thinking backward from a customer POV and relentlessly pursuing the customer's cause in tech and product decisions

 Apply if you have…

• Graduation/Post Graduation degree in Computer Science (IITs, IIITs and NITs preferred)
• 7-10 years of strong experience in JAVA(Spring/Hibernate/JPA/REST), JavaScript,
• NodeJS with good exposure to MySQL
• Experience with AWS, Microservices, Caching, Performance Optimization, Nginx, Solr, Redis, Redshift
• Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment
• 2+ years of leading and managing a team consisting of the backend, frontend and QA.
• Hands-on writing and reviewing code
• Exceptional design and architectural skills.
• Strong communication skills.
• High motivation to work in a fast-paced, dynamic, collaborative team environment

Know more about us…

• Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
• Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
• Hands-on experience in System Center Configuration Manager (SCCM)
• Experience with Windows Intune as MDM
• Hands-on experience with a hybrid model of exchange environments
• Scripting experience using PowerShell
• Experience building Windows and Mac Imaging
• Experience using VMWare ESX enterprise virtualization platform
• Must have experience with Windows and MAC desktop operating systems
• Must have knowledge of server hardware and operating systems
• Must have knowledge of network connectivity i.e. TCP/IP
• Strong knowledge of server technologies – i.e. Windows 2008 and 2012
• Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Experience with JAMF Mac Management system.

• Configures all servers and workstation hardware according to the organization's standards
• Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
• Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
• Installs upgrades and configures network printing, directory structures, rights, software, and files services
• Group Policy Administration including troubleshooting and management - creation and testing of new policies.
• Provides World Class Customer Service to the company workforce
• Manage IT technical initiatives and coordinate work priorities.
• Mentor other IT team members and provide guidance as necessary.
• Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
• Provides 24x7 production support to the enterprise via on-call rotation
• Processes requests from internal ticketing systems
• Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Ensures project documents are complete, current, and stored appropriately
• Prepares and maintains documentation of application and hardware configurations
• Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
• Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
• Diagnoses and repairs servers within both virtual and physical environments
• Installs security identification and apparatus to computer hardware and peripherals
• Assists in troubleshooting servers\desktops within the v-Sphere
• Identifies potential security issues and recommended strategy to ensure site security
• Coordinates third-party maintenance for hardware and software
• Response to needs and questions of users concerning their access to network resources.
• Reviews reports, files, and messages to identify instances of possible security infractions
• Tests computer systems to evaluate the effectiveness of security
• Responds to inquiries regarding data and computer security, policies, and procedures
• Assists in the planning, communication, testing, and implementation of disaster recovery procedures
• Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
• User account and Security/Distribution group management

• Provides mentoring and training to other staff members
• Writes process and procedural documentation including requirements
• Researches and evaluates new technologies
• Makes self available to other staff members as a source of information
• Develops and coordinates knowledge transfer
• Interacts with business units to gather, define, and organize the delivery of a business solution

• Works under limited supervision
• Relies on instructions and pre-established guidelines to perform the functions of the job
• Familiar with a variety of the field's concepts, practices, and procedures
• Requires a very high level of technical skill in the field of expertise

• Typically requires 4 to 8 years of related experience
• Preferred certification in Microsoft technologies
• Excellent written and oral communication skills
• Must be able to exchange information with all levels of internal and external customers
• Sets priorities, based on workload, using past experiences as a guideline
• Must have good collaboration skills