Content Creator (D2C, In-House

Python Developer 

Location: Hyderabad (Apple Office)

Experience: 8+ years (Retail / E-commerce preferred)

Budget- 1.9 lpm + GST

Contract: 1 Year + Extendable

Job Responsibilities / Requirements:

• 8+ years of proven experience, preferably in retail or e-commerce environments.
• Strong expertise in Python development.
• Excellent communication skills with the ability to collaborate across multiple teams.
• Hands-on experience with Container & Orchestration: Kubernetes, Docker.
• Expertise in Infrastructure Automation via Kubernetes YAML configurations.
• Strong skills in Scripting & Automation: Python, Shell Scripts (Bash).
• Familiarity with CI/CD Pipelines: GitHub Actions, Jenkins.
• Experience with Monitoring & Logging: Splunk, Grafana.
• Immediate Joiners Preferred – Urgent Support Required.

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

Al-Native Business Development Lead

Location: Pune / Remote

Reports to: CEO

We're not looking for a traditional salesperson. We're looking for an architect.

The Challenge

Most business development professionals are still playing by 2020 rules in a 2025 world. They're making cold calls when they should be building intelligent outreach systems. They're creating generic presentations when they should be crafting hyper-personalized, Al-generated content that speaks directly to each prospect's pain points.

We believe that the future of business development isn't built on hustle alone-it's built on intelligence, systems, and leveraging Al to amplify human creativity. We're searching for a rare individual who sees business development not as a list of activities, but as an intelligent system to be designed, tested, and perfected.

If you're the person who experiments with Al tools on weekends, builds custom workflows to automate repetitive tasks, and believes the most powerful sales tool is deep understanding of the customer's world-we want to talk to you.

Your Mission: What You'll Actually Do

Your core mission is to unlock high-quality, impactful business for Tekdi by building a predictable, Al-powered pipeline engine that identifies and engages the exact right enterprises who need our solutions.

Build the Intelligence Layer

You'll become the expert on Tekdi's offerings-our Al solutions, our traditional software development services, our Product-First Sustainable Open Source approach. Your first job is to understand our value better than anyone and map it precisely to enterprise pain points.

Design the Enterprise-First Strategy

70% Enterprise Focus: You will architect our approach to mid-market and enterprise clients who need technology transformation. This isn't about company size alone-it's about identifying organizations ready for meaningful technology investment.

30% Strategic Diversification: You'll also develop targeted approaches for select Government and Civil Society opportunities that align with our mission to catalyze societal transformation.

Execute with Al-Native Precision

You will design and execute campaigns across multiple channels (email, Linkedin, industry

communities, content marketing) using Al tools to amplify your effectiveness. This means building intelligent prospect research systems, creating personalized outreach at scale, and developing content that positions Tekdi as the obvious choice.

Deliver Results, Fast

By the end of your first week, you'll have launched your first campaign. By month two, you'll have a functioning pipeline system. By quarter one, you'll be generating qualified opportunities that matter.

Who You Are: The Mindset We're Looking For

Beyond skills, we're looking for a specific way of operating:

An Al-Native Thinker: You don't just use Al tools- you think in Al-augmented workflows. You see ChatGPT, Claude, and emerging tools as extensions of your capability, not occasional helpers.

A Systems Builder: You see chaos and instinctively create order. You think in terms of repeatable processes, feedback loops, and scalable systems rather than one-off activities.

Intellectually Voracious: You have an insatiable curiosity about our clients' industries, challenges, and the technology landscape. You approach each conversation like a consultant seeking to understand, not a salesperson seeking to pitch.

Speed + Quality Obsessed: You get more satisfaction from launching three well-executed campaigns than perfecting one. You understand that perfect is the enemy of shipped.

First-Principles Problem Solver: You don't ask "what's the standard approach?" You ask "what are we trying to achieve, and what's the most intelligent path there?"

Results-Driven: You measure success by pipeline generated and deals closed, not activities completed. You're comfortable being held accountable for revenue outcomes.

What You Bring to the Table

Business Development Foundation: Proven track record in strategic B2B sales, preferably in technology services or software development. You understand complex enterprise sales cycles.

Al-Native Capabilities: You're genuinely curious about Al and actively explore how tools can make you more effective. You see Al as a competitive advantage, not a threat.

Technical Appreciation: While you don't need to code, an engineering or technical background helps you understand what we build and why it matters. You can have intelligent conversations about technology solutions.

Communication Excellence: You can write compelling, human-sounding outreach that cuts through noise. You can articulate complex technical value propositions in business terms that matter.

Analytical Rigor: You're comfortable with data and use it to find truth. You optimize based on metrics that measure real impact (qualified pipeline, deal velocity) not vanity metrics (emails sent, calls made).

Why You'll Love This Role

Build from the Ground Up: You'll have the autonomy to design a modern, global business development function and see the direct impact of your intelligence and creativity on international company growth.

Purpose-Driven Work: You'll be selling solutions that genuinely create societal impact through technology, working with organizations across the Global North and India who are trying to solve real problems.

Global Impact: Your work will span continents and cultures, giving you exposure to diverse business challenges and the satisfaction of creating meaningful change across different markets.

Al-First Environment: You'll work with a team that fundamentally believes in leveraging technology for competitive advantage. Your Al-native approach won't just be welcomedit'll be expected.

Direct CEO Partnership: You'll work directly with leadership to shape not just what we sell globally, but how we go to market across different regions. Your insights will influence international strategy.

Growth Trajectory: Start as a one-person powerhouse. Prove the model, and you'll build and lead the team that scales it.

The Tekdi Difference

We're not just another software consultancy. We believe in catalyzing societal transformation by empowering organizations and individuals with technology. Our Product-First, Sustainable Open Source approach means we build solutions that create lasting value, not just short-term fixes.

We live by our values: Enjoy the Magic of Creation, Give Your Best, Build for Most, Not for Few, and Give Back. This isn't corporate speak-it's how we actually operate.

We are a team, not a family. This creates the accountability and standards needed for high performance. We expect excellence because the problems we're solving matter.

Ready to Make It Matter?

If you're excited by the challenge of building an Al-native business development function for a purpose-driven technology company, we want to hear from you.

This role isn't for everyone. But if you're the right person, it's an opportunity to redefine how business development works in the Al era while contributing to meaningful technological transformation.

Make it matter. Apply now.

 Skill set: ASP.Net, Web, MySQL, C+, HTML, ASP.Net Angular(good to have), 

Job Description as mentioned below: · 

MS SQL; Database design, 

Stored Procedure, Functions, 

Views, triggers, and advanced queries · 

C# version 4 or higher. · 

Visual Studio 2013 or later. · 

ASP.NET web forms knowledge · 

Advanced JQuery/JavaScript · 

Ability to understand the existing applications and work on enhancements · Ability to understand requirements quickly · Documentation skills , Requirement Analysis · 

Good Communication skills 

• Experience into Manual Testing and Automation Testing- Thorough knowledge on Testing Processes, defect metrics, Automation tools like selenium, QTP- Knowledge on Junit, remedy-
• Thorough quality improvement skills, advanced problem solving and analysis skills- Knowledge of various operating systems - Linux, Windows-
• Knowledge of Agile process-
• Excellent verbal and written communication skills with the ability to work effectively on a team and collaboratively across lines of business-
• Work into QA module for multiple products.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.