Client Servicing Executive

POSITION:

Senior Data Engineer

The Senior Data Engineer will be responsible for building and extending our data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys working with big data and building systems from the ground up.

You will collaborate with our software engineers, database architects, data analysts and data scientists to ensure our data delivery architecture is consistent throughout the platform. You must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.

What You’ll Be Doing:

● Design and build parts of our data pipeline architecture for extraction, transformation, and loading of data from a wide variety of data sources using the latest Big Data technologies.

● Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

● Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

● Work with machine learning, data, and analytics experts to drive innovation, accuracy and greater functionality in our data system.

Qualifications:

● Bachelor's degree in Engineering, Computer Science, or relevant

field.

● 10+ years of relevant and recent experience in a Data Engineer role.

● 5+ years recent experience with Apache Spark and solid understanding of the fundamentals.

● Deep understanding of Big Data concepts and distributed systems.

● Strong coding skills with Scala, Python, Java and/or other languages and the ability to quickly switch between them with ease.

● Advanced working SQL knowledge and experience working with a variety of relational databases such as Postgres and/or MySQL.

● Cloud Experience with DataBricks

● Experience working with data stored in many formats including Delta Tables, Parquet, CSV and JSON.

● Comfortable working in a linux shell environment and writing scripts as needed.

● Comfortable working in an Agile environment

● Machine Learning knowledge is a plus.

● Must be capable of working independently and delivering stable,

efficient and reliable software.

● Excellent written and verbal communication skills in English.

● Experience supporting and working with cross-functional teams in a dynamic environment.

REPORTING: This position will report to our CEO or any other Lead as assigned by Management.

EMPLOYMENT TYPE: Full-Time, Permanent LOCATION: Remote (Pan India) SHIFT TIMINGS: 2.00 pm-11:00pm IST

WHO WE ARE:

SalesIntel is the top revenue intelligence platform on the market. Our combination of automation and researchers allows us to reach 95% data accuracy for all our published contact data, while continuing to scale up our number of contacts. We currently have more than 5 million human-verifi ed contacts, another 70 million plus machine processed contacts, and the highest number of direct dial contacts in the industry. We guarantee our accuracy with our well-trained research team that re-verifi es every direct dial number, email, and contact every 90 days. With the most comprehensive contact and company data and our excellent customer service, SalesIntel has the best B2B data available. For more information, please visit – www.salesintel.io

WHAT WE OFFER: SalesIntel’s workplace is all about diversity. Different countries and cultures are represented in our workforce. We are growing at a fast pace and our work environment is constantly evolving with changing times. We motivate our team to better themselves by offering all the good stuff you’d expect like Holidays, Paid Leaves, Bonuses, Incentives, Medical Policy and company paid Training Programs.

SalesIntel is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description:

We are hiring freshers for our International Chat Support Team to assist customers via chat, resolve queries, and provide exceptional service.

Requirements:

• Any Graduate (Freshers welcome).
• Excellent written English skills.
• Strong problem-solving ability.
• Basic computer knowledge.
• Willingness to work in rotational shifts.

Perks:

• Competitive salary + incentives.
• Career growth opportunities.
• Friendly work environment.

We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• 
  

If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.

Requirements

• 3+ yrs experience in Reactjs (frontend) and Nodejs (Backend) along with good experience in MongoDB.
•  
• Past experience scaling projects from prototype to hundreds of thousands / millions of users is a plus.
•  
• Strong communication skills and past experience leading developers is crucial.

Note:- Remote working is applicable

• Improving business processes across customer service and operations functions
• Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
• Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
• Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
• Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
• Collaborating with other departments to resolve complicated issues and issues which require special attention
• Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
• Contributing to the development of industry-leading processes and best practices for delivering customer excellence

Desired Candidate Profile

• MBA/ PGDM from Tier 1 college
• Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
• Focus on quality and excellent problem solving and conflict resolution skills
• Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
• Exceptional communication and presentation skills
• Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
• Experience in streamlining and automation of inbound and outbound communication channels
• Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results    

· Are you yearning for a challenge and to explore uncharted territory?

· Do you wish to leave the herd pack to create something unique to transform a sector?

· Do you love interacting with people sometimes convincing them, sometimes driving them?

If you answered YES to all of the above and love handling responsibility on end-to-end basis, you are most likely to be the right fit for an opportunity which will transform individual giving in India by assisting NGOs to reach out and engage with their donors.

At DanaMojo, we have developed India’s first payment solutions platform especially for NGOs, providing an easy and convenient way for donors to give and for NGOs manage these donations. Over the last 3 years we have onboarded 900+ NGOs and are currently growing at 20% m-o-m in terms of donations.

As the Inside Sales Manager of NGO Relationships you will basically lead our team on acquisition of NGOs – from lead generation to conversion and assist the team in onboarding.

Remember we are a startup, so we are in “always-on” mode. You need to have a high degree of enthusiasm, energy and an ability and willingness to put in whatever it takes to get the job done. You will need a high degree of execution focus and take ideas from concept to planning to execution in the shortest possible time.

Ideally you should have experience in inside sales roles to businesses/SMEs and team management.

What are we looking for?

1. Strong communication – both oral & written in English. Speaking fluency in multiple languages is an added advantage.

2. Experience in inside sales I.e. selling over the phone to businesses/SMEs.

3. Strong hands-on experience in lead generation through digital mediums.

4. Excellent analytical capabilities (fantastic in Excel) and an ability to grasp things fast

5. An ability to think both innovatively and creatively

6. Ability to communicate effectively both internally and externally

7. Most importantly - an almost crazy willingness to learn!!!

Permanent WFH

We are looking for a Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy. Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed
•  

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines