- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Company name : Logical Soft Tech Pvt Ltd
Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,
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Contact : - +91-78.69.73.1595(HR), +91-82.102.51.824 (technical Department),
**For complete fresher we have internship program also on live projects with our technical developer team***
Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb
About the role
We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.
What you’ll do
- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
- Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
- Building the playbook for our customer success function to scale for the next stage of growth.
What makes you a good fit
- You care about delivering a service experience that parallels a Michelin star Italian restaurant.
- You genuinely like helping people and making them successful
- You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
- You have a genuine interest in conversations with people from different backgrounds to learn about their lives
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• Senior Software Engineer work as an integral part of core software test automation team developing the requirement to meet the commitments and quality.
• Execute full software development life cycle (SDLC)
• Write well-designed, testable & high quality code
• Integrate automated components into a fully functional software test automation system
• Troubleshoot, debug and upgrade existing scripts
• Comply with project plans and industry standards
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• Great Team player
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• Hands-on experience in Git/GitHub/Bitbucket repository.
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- Coordinating with the service vendors and numerous external agencies such as prits, external agencies such as printers, design agencies, BT agency, from time to time to ensure perfect execution of trade marketing initiatives for the year
What you need to have:
- 7-10 years experience in FMCG brand as a Trade Marketing Executive/ Manager
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- Good coordination skills
Job description
- Design and implement social media strategy to align with business goals
- Creating and executing a strong performance marketing strategy & execution plan mainly for Insta, Facebook & YouTube & other platforms.
- Managing day-to-day social media- Postings & Content Plan
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- Proven ability to develop brand strategies
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Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 9% MoM, SyndicationPro.com is #1 Platform to Automate Real Estate Fund Raising,
Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also part of, FirstPrinciples.io, a tech-holding company that starts, acquires, and advises B2B SaaS Companies.
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Along with having an explosive product, SyndicationPro also has mature leadership, systems, processes, and structures that most fast-growing StartUps lack. SyndicationPro.com is part of the FirstPrinciples.io Venture
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4) Experience in Java Script, Typescript.
5)Good experience in HTML5, CSS3, JavaScript, Jquery
6) Experience working in an Agile environment.
7) Good communication skills.
AngularJS (1.x)
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Full Stack Developer - Averlon