Client Service Executive

We have an exciting opening for the Creative Director role at Miror, offering strong growth potential and a dynamic work environment.

If you're interested or know someone who might be, feel free to reach out to me here.

Looking forward to connecting!

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in

Creative Director – Role Overview

The Creative Director will be the custodian of Miror’s voice, ideas, and big creative thinking. This role is deeply rooted in conceptual leadership, copywriting excellence, and brand storytelling, with the ability to translate insight-led ideas into powerful campaigns across platforms.

While hands-on design is not the core focus, a strong understanding of design, visual language, and production is a valuable bonus, enabling better collaboration and sharper creative outcomes.

Key Responsibilities

Creative & Conceptual Leadership

·        Own and shape Miror’s creative vision, ensuring every idea, campaign, and message is insight-driven, distinctive, and on brand.

·        Lead concept development for brand campaigns, launches, content properties, films, social-first ideas, and integrated marketing initiatives.

·        Translate brand strategy into compelling creative territories, narratives, and big ideas that scale across platforms.

·        Push for originality, clarity, and emotional resonance in all creative output.

Copywriting & Brand Voice

·        Define, refine, and protect Miror’s tone of voice, messaging frameworks, and storytelling approach.

·        Write and oversee high-impact copy across brand campaigns, websites, scripts, social content, product narratives, headlines, and long-form storytelling.

·        Elevate everyday communication into brand-defining moments through sharp language and strong conceptual thinking.

·        Ensure consistency, confidence, and depth across all written communication.

Campaign Thinking & Execution

·        Lead end-to-end creative thinking for integrated campaigns—from idea to execution—working closely with design, marketing, product, and growth teams.

·        Guide creative translation across formats including digital, social, print, outdoor, films, events, and experiential.

·        Ensure ideas are not only creatively strong but also strategically aligned and execution-ready.

Cross-functional Collaboration

·        Partner closely with designers, marketers, content creators, product teams, and leadership to bring ideas to life seamlessly.

·        Collaborate with external agencies, freelancers, writers, filmmakers, and production partners when required.

·        Act as the creative bridge between strategy, storytelling, and execution.

Creative Team Leadership & Mentorship

·        Lead, mentor, and inspire writers, designers, and creative team members.

·        Provide clear creative direction, constructive feedback, and high-level guidance.

·        Review and approve creative work to ensure it meets Miror’s standards of excellence.

·        Strategic & Cultural Ownership

·        Champion creativity as a strategic business tool, not just an aesthetic function.

·        Stay deeply attuned to culture, trends, content formats, consumer behavior, and emerging storytelling platforms.

·        Continuously raise the creative bar while remaining rooted in purpose, empathy, and relevance.

What We’re Looking For

Experience

·        8–10 years of experience in a creative leadership role with a strong focus on copywriting, concepts, and brand storytelling.

·        Experience working on brand-led, insight-driven campaigns across multiple channels.

·        Agency experience is a strong bonus, especially in roles involving concepting, campaign thinking, or brand strategy.

·        Prior experience leading, mentoring, or managing creative teams.

Core Skills & Expertise

·        Exceptional copywriting and conceptual thinking skills—headlines, scripts, long-form content, and brand narratives.

·        Strong understanding of brand strategy, positioning, and communication systems.

·        Ability to think in ideas first, then translate them across formats and platforms.

·        Comfort working closely with designers and understanding how copy and visuals work together.

·        Strong presentation and articulation skills—able to sell ideas internally and externally.

Design & Production (Bonus)

·        Design experience or a strong understanding of visual design principles is a bonus, not a requirement.

·        Familiarity with design workflows, production processes, and creative tools is an advantage.

·        Ability to guide visual execution through feedback rather than hands-on design.

Education

·        Bachelor’s degree in Communications, Advertising, Journalism, Design, or equivalent practical experience.

Personal Attributes

·        Big-picture thinker with sharp attention to detail.

·        Emotionally intelligent storyteller with cultural sensitivity.

·        Confident creative leader who can challenge, inspire, and elevate teams.

·        Clear communicator who thrives in collaborative, fast-moving environments.

·        Deeply passionate about women-centric storytelling, purpose-driven brands, and meaningful creative work.

Requirements added by the job poster

·        Working in an onsite setting

Other benefits provided:

·        Daily working allowance

·        Annual Bonus

·        Health Insurance        

·        Personal Accidental insurance

Why Join Us?

Be part of a high-growth startup tackling a real need in women’s healthcare.

Work with a passionate, purpose-driven team.

Opportunity to grow into next generation focused company roles as we scale.

Competitive salary and career progression.

Interested? Let’s Connect here.

Looking forward to connecting with Electrical Engineers ready to shape a sustainable future with us!

Best Regards,

Indrani Dutta

Senior HR Manager

Visit: www.miror.in

Visit: https://www.sohamenergy.in/

Role and Responsibilities:

➜ Minimum one year of experience in Laravel development.

➜ Develop and maintain web applications using Laravel, Core PHP, HTML, CSS, jQuery, and AJAX.

➜ Work with MySQL for creating and managing database tables and basic schemas.

➜ Integrate REST APIs and third-party services with guidance as required.

➜ Assist in basic testing, debugging, and documentation to ensure quality delivery.

➜ Provide support in deployment and hosting on platforms like GoDaddy and Hostinger.

➜ Familiarity with CodeIgniter is an added advantage.

➜ Quick learner with good communication skills and ability to work collaboratively.

Technology: node js, DynamoDB / Mongo DB

Roles:

• Design & implement Backend Services.
• Able to redesign the architecture.
• Designing & implementation of application in MVC & Microservice.
• 9+ years of experience developing service-based applications using Node.js.
• Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
• Experience working on teams that practice BDD (Business Driven Development).
• Understanding of micro-service architecture and RESTful API integration patterns.
• Experience using Node.js for automation and leveraging NPM for package management
• Solid Object Oriented design experience, and creating and leveraging design patterns.
• Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
  
  
  

Desired/Preferred Qualifications :

1. Bachelor's degree or equivalent experience
2. Strong problem solving and conceptual thinking abilities
3. Desire to work in a collaborative, fast-paced, start-up like environment
4. Experience leveraging node.js frameworks such as Express.
5. Experience with distributed source control management, i.e. Git

Required Skills and Experience:

• 5-7 years of experience in Software Development Engineering in Test (SDET).
• Proven experience in developing and maintaining automated test suites using Selenium.
• Strong proficiency in .NET programming languages (C# ).
• Solid understanding of software testing principles and methodologies.
• Experience with SQL for database testing.
• Ability to analyze and troubleshoot complex software issues.
• Excellent communication and collaboration skills.

Nice-to-Have Skills:

• Experience writing manual test cases and creating comprehensive test documentation.
• Understanding of API testing and experience with API test automation.
• Familiarity with Azure DevOps and GitHub for version control and CI/CD.
• Experience in performance testing .
• Experience with Agile/Scrum development methodologies.

Company Description:

Call To Action is a creative and digital marketing consultancy. Our services include social media management, performance marketing, SEO and SEM, web development, video production, and graphic design. Our team stays on top of the latest trends, industry shifts, and possess skills in new age web technologies.

Job Brief:

We are looking for a creative and talented Senior Graphic Designer to join our team. The designer will be expected to collaborate with cross-functional teams to work on brand collaterals, marketing materials, social media graphics, presentations, and more.

Responsibilities:

● Design brand assets for digital and print media including social media creatives, presentations, infographics, UI/UX

● Create brand identities with logo systems, typography, and other brand requirements

● Actively work along with the team to train and develop skills, service offerings and softwares

● Work closely with cross-functional teams, ensuring a cohesive and consistent workflow

● Stay up to date with industry best practices and trends

Must have:

● Minimum 2 years proven work experience as a graphic designer, preferably within a marketing or creative agency

● Working knowledge of the Adobe Creative Suite (Photoshop, Illustrator, and InDesign) and Figma

● Commitment to constantly learn and develop skills

● Very good communication skills and fluency in English

● Initiative to solve problems and a diligent work ethic

● Ability to work on multiple projects in a fast-paced environment

Good to have:

● Working knowledge of PremierPro, After Effects, Wordpress, or HTML/CSS

Primary Responsibilities:

• We need strong SQL database development skills using the MS SQL server.
• Strong skill in SQL server integration services (SSIS) for ETL development.
• Strong Experience in full life cycle database development project using SQL server.
• Experience in designing and implementing complex logical and physical data models.
• Exposure to web services & web technologies (Javascript, Jquery, CSS, HTML).
• Knowledge of other high-level languages (PERL, Python) will be an added advantage
• Nice to have SQL certification.

Good to have:

Despite the global pandemic, Flexiple has been growing ~25% month on month for the last 6 months and has grown its fully distributed network of highly skilled tech talent across ~50 countries now.

Our Marketplace & Talent Operations team till date has been led by https://www.linkedin.com/in/suvansh-bansal/">Suvansh Bansal, right now assisted by a 10 member team. We are now looking to add a leader to the team who can help us hire, grow, nurture, and retain quality operations talent. Additionally, you will play a key role in leading the strategy and execution to ensure that high-quality freelance talent is onboarded and optimally placed to meet client demands (average deal size of ~US$30000).

You have the opportunity to be a part of a company that is leading the remote work revolution and be the revenue-driving force in the premium B2B services industry Flexiple operates in. We expect to grow to $15 million by end of FY22-23.

Kindly note, this is a remote position.

• Attracting & Retaining Talent - Build and execute a strategy to effectively attract, onboard, and retain talent to meet the speed and quality expectations of our clients. This includes collaborating with our screening teams to optimize the process for sourced talent. Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline such processes.
• Optimize matching process - Lead a fully distributed team and ensure work practices are designed to encourage revenue optimization. The focus thus, needs to be on assessing client needs, finding the "right" freelancer, so that we can match freelance talent to meet the speed and quality expectations of our clients. A key work area would be to do supply planning in alignment with forecasted client demand.
• Collaboration with Sales team - Build robust feedback loops with the Sales team to ensure that both teams work in the same direction. Your success will be measured by exceeding established KPIs for the supply and the demand teams.
• Driving improvements with the Marketing team - Lead efforts while working with the founders to dramatically scale the inbound funnel. Your role will be prioritize the different methods of talent acquisition to meet the forecasted client demand. Your insights will help the marketing team build landing pages and site resources to attract and retain targeted talent.
• Work with the Founders - Share feedback backed by strategic and analytical thinking with the founders on tech products (for freelancer success, onboarding, and matching), technical screening, talent success (laying out a clear path for success for our community).
• Team - Lead by example, hire/ train/ mentor mentor junior team members, and provide instant, relevant feedback on areas of improvement for processes and performance.

Expectations in Week 1

1. Understand our business model and way of working.
2. Work with key teams to learn the core of Flexiple's talent operations and sales capabilities.

Expectations in Month 1

1. Take ownership of a set of freelancer leads and work on the process followed for them.
2. Complete a current state assessment of the structure and functions that define attracting, onboarding, and retaining talent.
3. Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

1. Take ownership of a set of client leads and work on finding the best matches for them.
2. Complete a current state assessment of the structure and functions that define the Talent Matching process.
3. Work with the existing Talent Operations team to help them improve their sales ability, industry knowledge, and tech understanding.
4. Get the team in the habit of hitting their targets every month.
5. Build up on the tech skills you picked up in the first month.

Expectations till Month 6

1. Assess, develop, and execute strategies to effectively onboard, and retain talent while adapting to the specialized needs of our clients.
2. Begin to assess, develop, and execute strategies to effectively matching talent while meeting the speed and quality expectations of our clients.
3. Gain a deep understanding of the supply/ demand dynamics within Flexiple to assist with prioritization of matching activities and optimal supply planning.
4. Build up on the tech skills you picked up in the first 3 months.

Expectations in Year 1

1. Take ownership of the talent attraction, on-boarding, retention, and matching teams to meet changing demands and drive revenues.
2. Develop and nurture robust feedback loops between the Talent Operations team and the Sales teams to efficiently run the matching process.
3. Evaluate the current team and bridge shortfalls by hiring, training, growing, and retaining internal talent for the Talent Operations team.
4. Develop supply models to ensure we can meet client expectations for current and future needs.

• 5+ years of experience in business operations/ management consulting, developing and executing strategies, leveraging analytics and KPIs to inform decision-making and performance management.
• Strong analytical skills and ability to problem solve to inform supply planning decisions so that priorities can be set are mandatory.
• Ability to lead a global team, provide motivation and clear direction to meet expectations by instilling accountability for quality, sense of urgency, and deepening of customer relationships with both clients and freelance talents.
• Proven ability to collaborate effectively and develop strong cross-functional relationships, especially with Operations and Sales functions.
• Accustomed to working in a metrics-driven environment and success in developing methods to achieve KPI expectations.
• Expertise in building a replicable playbook to hire, train, mentor junior team members.
• Ability to adapt to changing business priorities and environments.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Laptop on joining
•  
• Enjoy a culture with opportunities for growth and learning

What problems will you be working on: 

• Work with community leaders to closely understand their behaviour
• Reimagine users flows for assisted behaviour of community leaders
• Gamify community leader journey to grow on CityMall platform
• Integrate workflows between WhatsApp, CL app and End Cx App

Desired skill sets :

• Engineering or MBA from Tier 1 colleges (IITs / IIM)
• 5+ years of experience in product in high growth startup
• Supreme problem solving ability
• Location - Gurgaon