Client Service Executive

REVIEW CRITERIA:

MANDATORY:

• Strong QA Leadership / Test Manager / QA Architect Profiles.
• Must have 12+ years of overall IT experience in Quality Assurance / Testing roles.
• Must have experience owning end-to-end testing strategy for product platforms, covering Manual, Automation, Performance, and Security testing
• Must have 7+ years of experience in B2B SaaS preferably working in microservices-driven environments in testing
• Must have 3+ years of leadership experience managing 5-6 members in QA / Testing teams.
• Must have hands-on experience designing and implementing test automation frameworks. (Robot Framework experience is highly preferred)
• Must have hands-on exposure to CI/CD integration of automated tests using tools such as Azure DevOps / Jenkins / GitHub Actions
• Must have experience in at least one of the following domains: ERP / POS / OMS (any one is mandatory; ERP is a strong plus)
• B2B SaaS companies
• Candidates must be based in Gurgaon or nearby locations

PREFERRED:

• Candidates who have worked on products from scratch and have seen the entire SDLC end-to-end (requirement → development → testing → release → production) are preferred.
• QA certifications such as ISTQB, CQM, or equivalent are a plus.

ROLE & RESPONSIBILITIES:

You’ll be the architect and guardian of quality across the company's product suite. You’ll work alongside product dev, QA, and PM teams to proactively define, advocate, and scale a best-in-class testing ethos.

KEY RESPONSIBILITIES:

• Define own testing strategy for G1 suite of products across ERP, POS, Zwing, Browntape, Reporting products.
• Lead end-to-end test execution across manual, automation, performance, and security domains.
• Design and implement test automation frameworks—selection, guidelines, metrics, CI/CD integration.
• Collaborate with PMs, engineers, DevOps to integrate quality measures into the pipeline, from sprint backlog to release.
• Foster quality culture via QA guilds, retrospectives, cross functional workshops, knowledge sharing.
• Establish quality KPIs (e.g., defect leakage, automation coverage, test pass rates) and report to CTO and Leadership.
• Monitor and improve test effectiveness with metrics, root cause analysis, and continuous improvement.
• Mentor QA engineers—upskill for best practices, tooling, automation techniques.
• Ensure compliance and readiness for external audits, regulatory requirements and production rollouts.

IDEAL CANDIDATE:

• B.E. / B Tech from a reputed institute with 12–15 years of experience
• 7+ years of leading testing programs in B2B SaaS/microservices environments.
• Strong domain knowledge across ERP/POS/OMS/domainspecific systems.
• Expertise in automation frameworks (Robot framework).
• Skilled in performance/security testing tools (JMeter, Locust, OWASP ZAP).
• Familiarity with CI/CD platforms (Azure DevOps, Jenkins, GitHub Actions).
• Proven ability to build strong collaboratives across QA, PM, and engineering.
• Direct experience with quality metrics and organisational improvement initiatives.
• Excellent communication—able to translate strategic vision into actionable roadmaps.

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Job Description : 

Scope of Responsibilities

Communicate with data providers to source appropriate data content and formats within required timelines.

Evaluate completeness and accuracy of input data, working closely with internal teams and hedge fund managers.

Reconcile input data with other data points, clear exceptions/rejects, and perform mapping/modeling of positions.

Collaborate closely with team members across locations, particularly Mumbai.

Report progress, metrics, and queue status to management.

Maintain relationships with fund administrators and hedge funds.

Support expansion of hedge fund coverage within the transparency business.

Handle ad-hoc analytical or operational requests as required.

Required Skills and Knowledge:

Strong attention to detail, organization, and adherence to deadlines.

Effective problem-solving and collaboration skills.

Financial background with understanding of derivatives, global markets, investment instruments, and risk management.

High proficiency in Microsoft Excel.

Experience working with large datasets or market data systems is preferred.

Derivatives knowledge is a must.

Location: Gurgaon / Remote / Hybrid

Experience: 1–4 years (freshers with a strong portfolio are welcome)

Employment Type: Full-time / Contract / Internship (based on fit)

About the Role

We’re looking for a UI/UX Designer who understands that design is not decoration—it’s decision-making. You’ll be shaping how users think, feel, and move through our product. Your work will sit at the intersection of psychology, aesthetics, and business outcomes.

If you obsess over flows, hate bad spacing, and can explain why a button should exist—not just how it looks—you’ll fit right in.

What You’ll Do

• Design intuitive, user-centered interfaces for web and mobile products
• Translate product requirements into wireframes, user flows, and high-fidelity designs
• Conduct user research, usability testing, and iterate based on insights
• Collaborate closely with product managers, developers, and founders
• Build and maintain design systems for consistency and scalability
• Optimize user journeys to improve engagement, retention, and conversion
• Turn complex problems into simple, elegant experiences

What We’re Looking For

• Strong understanding of UX principles, human-centered design, and usability
• Proficiency in tools like Figma, Adobe XD, Sketch, or similar
• Ability to create wireframes, prototypes, and final UI screens
• Solid visual design sense (typography, color, spacing, hierarchy)
• Experience working with developers and understanding design-to-dev handoff
• Ability to justify design decisions with logic, not vibes
• Portfolio showcasing real problem-solving (not just pretty screens)

Good to Have (Not Mandatory)

• Experience with design systems and component libraries
• Basic understanding of HTML/CSS (helps collaboration)
• Experience designing for SaaS, marketplaces, or mobile apps
• Knowledge of accessibility and inclusive design standards

Why You’ll Like Working Here

• High ownership: your designs will go live, not rot in folders
• Direct access to founders and decision-makers
• Fast learning curve and real product impact
• Creative freedom with responsibility
• Competitive compensation based on skills, not just years

Note: We are looking for immediate joiners with 6+ years of experience.

Job Description

UnicornisAI is seeking a Senior Data Scientist with expertise in chatbot development using Retrieval-Augmented Generation (RAG) and OpenAI. This role is ideal for someone with a strong background in machine learning, natural language processing (NLP), and AI model deployment. If you are passionate about developing cutting-edge AI-driven solutions, we’d love to have you on our team.

Key Responsibilities

- Design and develop AI-powered chatbots using Retrieval-Augmented Generation (RAG), OpenAI models (GPT-4, etc.), and vector databases

- Build and fine-tune large language models (LLMs) to improve chatbot performance

- Implement document retrieval and knowledge management systems for chatbot responses

- Optimize NLP pipelines and model performance using state-of-the-art techniques

- Work with structured and unstructured data to enhance chatbot intelligence

- Deploy and maintain AI models in cloud environments such as AWS, Azure, or GCP

- Collaborate with engineering teams to integrate AI solutions into products

- Stay updated with the latest advancements in AI, NLP, and RAG-based architectures

Required Skills & Qualifications

- 6+ years of experience in data science, AI, or a related field

- Strong knowledge of RAG, OpenAI APIs (GPT-4, GPT-3.5, etc.), LLM fine-tuning, and embeddings

- Proficiency in Python, TensorFlow, PyTorch, and other ML frameworks

- Experience with vector databases such as FAISS, Pinecone, or Weaviate

- Expertise in NLP techniques such as Named Entity Recognition (NER), text summarization, and semantic search

- Hands-on experience in building and deploying AI models in production

- Knowledge of cloud platforms like AWS Sagemaker, Azure AI, or Google Vertex AI

- Strong problem-solving and analytical skills

Nice-to-Have Skills

- Experience with MLOps tools for model monitoring and retraining

- Understanding of prompt engineering and LLM chaining techniques

- Exposure to LangChain or similar frameworks for RAG-based chatbots

Location & Work Mode

- Open to remote or hybrid work, based on location

Interested candidates can email their resumes to Sachin at unicornisai.com

Position: Growth Marketing Ninja 

Location: Remote - based in India

Experience: 3-5 years

Timings : Must be able to work 3-4 hours in the eastern time zone to overlap with key stakeholders 

About Us:

Plobal Apps is a no code platform that helps online brands build mobile apps in minutes. We are one of the largest app builders in the Shopify ecosystem, powering apps for some of the world’s largest brands like Steve Madden, Forever 21, Bailey’s Blossoms & thousands more. Our team currently operates out of Toronto, Pune & Bangalore. 

We’ve raised over $10 million in funding and are backed by Bessemer Venture Partners, Elevation Capital & Better Capital. 

What you will do:

• You will work closely with the CEO
• Strategize and execute paid and organic campaigns
• Set up and optimize outbound email campaigns, working closely with the Sales team 
• Build and execute content marketing strategies to drive leads
• Plan and manage the design, content, and production of all marketing materials with designers
• Manage the SEO initiatives - strategizing, planning and execution (coordinating with an agency)
• 
  

Who we are looking for:

• At least 3-5 years of digital marketing experience forB2B SaaS companies
• Excellent at written communication
• Excellent at creating compelling decks
• Well versed in analyzing data and funnels
• Tech Savvy and excited to explore and work with new technology

Benefits:

• Remote first work culture
• Health Insurance Coverage of INR 5,00,000 
• 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
• Maternity and Paternity Leave
• High learning curve
• Opportunity to work with some of the coolest brands in the world 

Ready to help us build the next generation of mobile commerce?

Responsibilities:

• Identifying the different bugs in new & existing product lines by following the company's processes.
• Isolating bugs i.e. finding steps to reproduce for identified bugs.
• Compiling the bugs in a database or in given documents with a precise description of the encountered issues so they can be easily identified and reproduced.
• Respecting the planning and the deadlines.
• Follow-up of the versions from scratch to end of project.
• Maintain and develop the existing Automation suites (API/UI)

What we're looking for?

• At least 2 year of experience in software testing
• Ability to work and coordinate with the team on projects
• Knowledge and hands on experience in QA methodologies and tools is preferred
• Strong analytical and observation skills
• Enthusiastic and highly organised
• Excellent written and verbal communication skills
• Comfortable with at least one of Java, Javascript, Ruby
• Worked on UI automation using Selenium Webdriver. Preferably WebdriverIO/Protractor/Puppeteer
• Familiar with API automation using either Postman/Restassured
• Working knowledge of Jmeter or similar Performance testing tool is a plus

• FULL-STACK PHP/MySQL development in CODEIGNITOR FRAMEWORK (LARAVEL, ZEND, CAKE, SYMPHONY frameworks acceptable) using AGILE METHODOLOGY
• Cross-functioning with our product development team wherein you’ll tackle complex tasks and transform them into intuitive, accessible and easy-to-use UIs and API interfaces
• Follow the coding guideline standards to ensure a bug free code as per industry norms
• Complete unit testing of the code before sending it for review
• Participate in the complete agile software delivery cycle, including development, testing, troubleshooting etc.
• Participate in process improvement program to improve the overall quality of the delivery process.
• This role offers good exposure in E-COMMERCE SEGMENT with HIGHLY SCALABLE design solutions
• Min of 3 years of relevant experience in PHP/MySQL using CODEIGNITOR framework development is a must (exposure to LARAVEL, ZEND, CAKE, SYMPHONY framework is acceptable)

• Proven knowledge of PHP/MySQL stack using CODEIGNITOR (preferable) framework for FULL-STACK development
• Responsive Front End Designs with adaptability to various screen sizes
• Scalable Back-End design architecture with DBMS and Caching
• Familiarity with REST web services and RESTful APIs. Knowledge of SOAP would be an added advantage
• UI design principles, patterns, and best practices, preferably MVC, MVVM, MVP
• Good knowledge of MySQL, JS/JQuery for database management
• Proficiency in code versioning tools/Source Code Repositories like GIT, SVN
• Experience with offline storage, threading (AJAX), and performance tuning
• Agile/Scrum methodology using JIRA or any agile tool
• Knowledge of the open-source PHP ecosystem, OOPs and the libraries
• A knack for benchmarking and optimization
• Familiarity with continuous integration

• Self-learner with passion for learning new technologies along with a creative problem-solving approach
• Strong communication skills (verbal & written)
• Should be adaptable to new ideas and have an out of box thinking approach
• Effective interpersonal communication skills in a highly collaborative team environment

• 2-5 years of relevant experience
• B.E/ B. Tech/ M. Tech in Computer Science/ Electronics Communication/ IT engineering
• M.Sc. (Computer Science or IT)/ MCA from a reputable institute
• Good communication in written and spoken English

As front-end engineer, you’ll be responsible for end-to-end development of products and services that align with business objectives.

Work Culture

1. Grow your skills, experiment with cutting edge technologies and tools
2. An environment that encourages creative thinking and limits red tape
3. Collaborate with fellow engineers, product management, clients and end users
4. Execute responsibilities effectively and honestly

Skills and Experience

1. Minimum 5 years of javascript development experience
2. In-depth understanding of javascript and reactjs
3. Experience in designing effective data structures and algorithms
4. Experience in object-oriented and functional programming paradigms
5. Experience in consuming REST web services.
6. Experience and understanding of any backend framework would be a plus
7. Experience with version control and project management tools
8. Excellent oral and written communication (english + 1 local language)
9. Analytical and problem-solving skills
10. Familiarity with any cloud service provider - aws/digital ocean/azure

Signs you would be a good fit

1. You enjoy crafting elegant, well-tested solutions, not just delivering working code
2. You have logical and well-researched opinions on existing and new technologies, and relish the learnings and challenges of working on different platforms and products
3. You have an entrepreneurial mindset
4. You are a quick learner with proven reasoning skills
5. You explore beyond your resume

About Eloquent Studio Pvt Ltd

Team of 1-10 people

Located in Pune, Maharashtra, India

• Own and implement features used by large customers like Truecaller, Mozilla, Zomato, Netflix, etc.
• Performance, Security and Usability goals are in DNA.
• Full ownership and accountability of Microservices which includes day-to-day operations and maintenance.
• Business and technical Metric definitions and reviews.
• Drive CI & CD Evaluate technologies and development stacks for API-based platform which scales to 100,000 transactions per second.
• Perform push-button deployments of any version of the software to any environment on demand.
• Design and build web apps that are scalable and puts user experience front and center.
• Develop modular UI components for company-wide reuse.
• Evolve a common design language for UI across apps.
• Establish and advocate front-end coding guidelines.
• Meld UX and great-looking UI while keeping excellent code quality.
• Own end-to-end life cycle of the product from requirement analysis, design, development, test, release, and maintenance.
• Develop reusable tools/libraries
• Identify opportunities for automation and collaboration points.
• Continuously improve cycle time, throughput, and code quality.
• Continuously improve value-adding-activities/non-value-adding activities ratio.

• 4 - 6 years of experience in large-scale distributed systems.
• Proficient in Python/Golang/Java/ http://node.js/">Node.js 
• Understanding of CSS, Advanced Javascript, http://vue.js/">Vue.js, http://react.js/">React.js, and other web technologies.
• Understanding of Rest based API Architecture
• Writing high-performance, reliable and maintainable code.  
• Excellent microservices pattern understanding.  
• Ability to define cross-core contracts and bring them to closure through collaboration.
• Good knowledge of database structures, theories, principles, and practices.  
• Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].
• Analytical and problem-solving skills  
• Good aptitude in multi-threading and concurrency concepts.  
• Working knowledge of Git and proficiency with at least one build server: Jenkins/Travis/Bamboo.
• Good to have a telecom background