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a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. expertise in data and analytics, data engineering, machine learning, AI, and automation helps companies streamline operations and unlock business value. logo
Client Reporting Specialist (C2C Position)
a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. expertise in data and analytics, data engineering, machine learning, AI, and automation helps companies streamline operations and unlock business value.
Client Reporting Specialist (C2C Position)
HyrHub's logo

Client Reporting Specialist (C2C Position)

at a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. expertise in data and analytics, data engineering, machine learning, AI, and automation helps companies streamline operations and unlock business value.

Agency job
via HyrHub
8 - 12 yrs
₹15L - ₹18L / yr
Remote only
Skills
Reporting
SLA
Escalation management
Client Servicing
Business Intelligence (BI)

Client Reporting Specialist (Immediate Joiners Only) C2C Position


Business Intelligence & Client Reporting

.Hands-on experience in Request Intake, Triage & Prioritization, and SLA-driven delivery management.


• Experience in a Business Intelligence, data analytics, or enterprise/client reporting

environment.

• Familiarity with Agile/Scrum delivery and daily standup routines.

• Exposure to data visualization or reporting tools (e.g., Qlik, Power BI, Tableau, Looker).

• Prior experience in a contract or staff-augmentation capacity supporting an established

internal team.


Mandatory skills and experience:

  • Hands-on experience working in an ITIL-aligned application support or service management environment.
  • Strong experience in:
  • Request intake and management
  • Ticket triage and prioritization
  • SLA monitoring and tracking
  • Escalation management
  • Stakeholder communication and coordination
  • Ability to work closely with business users, support teams, and reporting stakeholders to ensure timely resolution of issues and requests.
  • ITIL Foundation certification is preferred.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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