Civil Draughtsman

Manual Tester (QA) (Full-Time)

Malad, Mumbai, Mindspace | Work from Office

We’re hiring a Manual Tester at Websites.co.in, an app that helps small businesses create their website in just 2 minutes.

Your role

– Test web and mobile applications end to end, across devices and browsers

– Create test cases, test scenarios, and test reports

– Perform functional, regression, UI and usability testing

– Identify, document, and track bugs with clear reproduction steps

– Verify fixes and validate releases before go-live

– Collaborate with developers and product to improve quality and user experience

– Validate API responses using Postman, where required

What we expect

– Strong understanding of SDLC and STLC, and the defect lifecycle

– Ability to write clear, structured test cases and bug reports

– Experience testing web or mobile applications, or both

– Familiarity with bug tracking tools such as Jira or Trello

– Attention to detail, structured thinking, and ownership mindset

– 0–2 years of manual testing experience

Nice to have

– Basic API testing with Postman, basic SQL for validation

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

Strong B2B Product Manager profiles

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS

Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as Callhub)

Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration

Mandatory (Location) - Candidate must be from Bengaluru

Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)

Mandatory (Note): This is an IC role

🚀 We’re Hiring – Full-Stack Developer (Remote, 5+ years, Full-time) 🌐

Are you passionate about building scalable and secure web applications?

Join our team as a Full-Stack Developer with expertise in Angular (front-end) and NestJS with TypeScript (back-end).

🔹 What You’ll Work On

1. Designing & developing front-end and back-end solutions.

2. Managing PostgreSQL & MongoDB databases.

3. Building RESTful & GraphQL APIs

Ensuring speed, scalability & security across applications.

4. Collaborating in Agile teams & code reviews.

🔹 What We’re Looking For

✅ 5+ years of experience in full-stack development

✅ Strong in Angular, TypeScript, NestJS

✅ Database expertise: PostgreSQL & MongoDB

✅ Familiarity with Docker, Kubernetes & deployments

✅ Strong problem-solving & collaboration skills

📍 Location: Remote

🕒 Employment: Full-time

About the Company-

Collegedunia is an education portal, that matches students with the best colleges in India and abroad. We help in college research, exam prep tips, and application process & and also provide insights into on-campus life. Launched in 2014, we are the highest-ranked portal by Similar Web in education.

We have also been awarded - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. The talent pool comprises data analysts, engineers, designers, writers, managers, and marketers, which is increasing by 10% every month.

About the role-

• Counselling and coaching students in their entire study abroad journey from profile evaluation till the student reaches her/his destination.

• Liaising with different stakeholders within the company like application, visa teams, etc.

• Working on internal CRM tools, consultant portals, and Google Sheets for a smooth process.

• Resolving issues related to university finalizing, filing applications, etc. for the students and other team members.

• Achieving and maintaining the student's sales target.

• Any other task assigned by the Manager.

What Makes You a Great Fit-

• 1-7 years of experience in study-abroad counseling

• Excellent communication and presentation skills.

• Graduate in any discipline.

• Enthusiastic and result-oriented.

• Strong multitasking and time management skills

Industry

Company Name: Petpooja (www.petpooja.com)

Designation: Sr. Software Developer (Depends on Experience)

Experience: 1 to 5 Years

Job Location: Hybrid

We are looking for an Android Developer to join our team of developers! We want a developer that possesses a passion for pushing mobile technologies to the limits.

Job responsibilities:

• Design and develop high-volume, low-latency applications, delivering high-availability and performance
• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

About-

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.

We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!

Responsibilities: -

• We are looking for solid senior back-end developers who are well-versed with NodeJs.
• The tech stack on the back end side - MySQL, Postgres, Redis, Node, TypeScript, Express, Knex.
• We are looking at folks who have a minimum of 6-7 years of experience in back-end development and have been strong experience.
• The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

We at OYO are expanding our design team and looking for a Senior Product Designer / Product Designer - II to join us. The role will be an advocate for OYO design, shaping product experiences by creating designs that delight our users and make them successful.

We believe in doing the right things and in that spirit, we are looking to hire the right people - those who are humble, hungry and smart.

Responsibilities

• Working closely with the Principal Product Designers, Business Teams, Product and Tech teams to deliver high impact data-driven design solutions.
• Creating cohesive style guides ensures a consistent design language is applied across the product.
• Designing new products, interfaces, and user experiences across multiple platforms.
• Simplify complex user interactions, highlight the product’s brand and unique personality.

You will also be exposed to the whole spectrum of UX design at OYO. If you're looking for opportunities to do practical User Research, Design Sprint, Content Strategy, Data-Driven Design, Usability Testing and Design Systems, this is the place.

Requirements

• 4 - 8 years of experience in product designing.
• Detail orientation, execution excellence and entrepreneurial spirit.
• A design portfolio demonstrating design principles, problem-solving approach and the solution for web and/or mobile platforms.
• Hands-on experience in Figma design tool and familiarity with other design tools including but not limited to: Sketch, adobe application or micro interaction tools.
• A strong foundation in visual and interaction design.
• Expertise with mobile and consumer facing UX design.
• Good knowledge in design fundamentals, such as design thinking frameworks, and the ability to take on a structured approach in solving problems.
• Effective team player, communication, presentation and problem-solving skills.

Why Should You Join

• A chance to work in a team that is at the forefront of innovation that has constantly created a tangible difference in peoples’ lives across the world.
• You’d be working closely with the world-class leadership team at OYO, and thereby allowing you access to great learning, growth and exposure.
• This role will be a precursor to several long-term exciting growth and leadership opportunities within the organization.

About OYO

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157,000 hotel and home storefronts in more than 35 countries including India, Europe, and Southeast Asia as of March 31, 2021. For more information, visit http://www.oyorooms.com.

What you need to have:

We are currently hiring a professional, skilled Software Developer to develop, create, and modify applications software or specialized utility programs of our company.

Role & Responsiblities

• Researching, designing, implementing and managing software programs
• Testing and evaluating new programs
• Identifying areas for modification in existing programs and subsequently developing these modifications.
• Writing and implementing efficient code
• Bug fixing and debugging existing code.
• Understanding product requirements, architecture, design

Qualifications & Skills Required

• Tech(CS/IT)/BCA/MCA/Any specialized course in the Required field
• Must know C/C++/JAVA/.NET
• 0-2 year experience in software development..

For C/C++ developer

• Deep knowledge and hands on experience with web applications and programming languages like- C/C++
• Design, build, and maintain efficient, reusable, and reliable C++ code
• Should have good technical skills related to Email Services Operating System and File Systems.
• Working independently and multi-tasking effectively.
• Understanding of projects from client as well as own view point
• The ability to learn new technologies quickly.
• Help maintain code quality, organization, and automatization
• Enhance product test and build infrastructure.

For Java Developer. 

• Must have strong background / knowledge in Core Java.
• Must Have skills : Core java,swing ,J2EE.
• Must know about Collection Multi Threading and File handling.
• Must know how to use Eclipse/Net Beans
• Very Polished professionals with strong Communication Skills 
• Excellent design, coding and debugging skills .
• Troubleshoot variety of complex software problems
• Sound knowledge of Computer Science fundamentals - data structures, algorithms, operating system concepts.

Position :Software Developer

No. of position:10

CTC- Negotiable

Location: Dehradun

Job type: full time

Timing: 10am to 7pm