- Assess the nature of product or service issues and resolves support problems..
- Interact with customers to help troubleshoot and resolve complex product problems or issues.
- Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
- .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Leading ongoing reviews of business processes and developing optimization strategies
- Documenting and communicating the results of your efforts.
- Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
Perform Gap-Fit analysis - Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
- Develop functional and technical specifications for delivering new and maintaining existing business applications.
- Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
- Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client
Shubham Vishwakarma
Full Stack Developer - Averlon
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PostgreSQLWe are looking for a Senior Java Developer to join our core technology team and lead backend development for
our SaaS-based fleet management platform. You will work closely with the leadership team to design, build, and
scale robust backend systems that power our products.
• Design and develop scalable REST APIs and backend services using Java Spring Boot
• Own the database architecture and query optimization on PostgreSQL
• Collaborate with frontend and mobile developers to deliver integrated product features
• Ensure code quality through reviews, documentation, and best practices
• Contribute to architecture decisions and technical roadmap discussions
• Work directly with the founding team in a fast-paced, high-ownership environment
Roles & Responsibilities:
- Product testing and quality assurance
- Working closely with the product team to identify, reproduce, and report issues
- Ensuring product stability, usability, and performance
Required Skills:
- Excellent communication skills (verbal & written)
- Good analytical, problem-solving, and decision-making skills
- Adaptability to changing work environments and technologies
- Eagerness to learn and grow in a SaaS product-based environment
- Basic knowledge of relevant QA/testing tools (good to have)
HTML/CSS
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Angular (2+)
AngularJS (1.x)Responsibilities and Duties
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Amazon Web Services (AWS)
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Responsibilities:
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- Work with cutting-edge CI/CD tooling and orchestrate deployment using AWS, Azure, Docker Swarm, and Kubernetes.
-Architect and deploy CI/CD platforms to facilitate rapid development and deployment cycles.
- Design and implement Kubernetes environments, API Gateways, and self-service portals.
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About Shankar Mahadevan Academy
Founded by Indian singer-composer Shankar Mahadevan, this 11-year old music academy has pioneered online music education for Indian music. Shankar Mahadevan Academy has brought music to over 10,000 students in over 88 countries with more than 3,00,000 virtual classes. With its mission “Joy of Music”, the Academy has also brought music to the underprivileged and the underserved with its various non-profit initiatives.
Website: www.shankarmahadevanacademy.com
Shankar Mahadevan Academy is inviting passionate growth and outreach professionals to join our Admissions team.
At Shankar Mahadevan Academy you will be a part of a dynamic and entrepreneurial team that works at the crossroads of arts, education and technology. Your career at Shankar Mahadevan Academy will contribute to spreading music and Indian arts, while you get an opportunity to learn all aspects of growing an online business for a globally recognised brand.
The ideal candidate will have strong spoken and written communication skills, have 6 months - 3 years of experience with B2C sales, and be able to handle 70-80 cold calls per day.
About the role
- Work hours: 6 days a week, including weekends. U.S. Shift (7:00 - 4:00 p.m.) OR India Shift (12:00 p.m.- 9:00 p.m.)
- Work location: Located off MG Road, Easy access to Trinity Circle Metro Station
- Work from Office only, no work from home/ Hybrid model
- Benefits: Health Insurance and PF cover
- We follow a culture of fun, engagement and growth with emphasis on work-life balance and healthy living. You also get fruits, activities every week, regular team outings and learning opportunities
Goals / What you will do
- Acquire new customers by handling inbound and outbound calls, and walk-in inquiries
- Actively generate leads and seek out new sales opportunities through cold calling, networking and social media
- Possess a strong understanding of our products, and showcase our value to our customers in the form of counseling
- Gather market and student information and provide feedback on buying trends and competitive advantages
- Representing SMA at trade exhibitions, events and demonstrations
Skills required / Must-haves for the role
- 6 months to 3 years of work experience in B2C sales
- Good spoken and written communication in English with good listening skills
- Team player who likes to work with like-minded people
- Good at objection handling and sales closure
- Multi-language skills added advantage
- Willing to pick up new skills
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
The Senior Manager-Lighthouse Operations has the opportunity to lead, design and implement the systems for the Lighthouses as we scale across the 5-6 states and 20+ cities over the next 2 years. He/She will have overall operational responsibilities towards standardization and effectiveness of systems and processes for the Lighthouses . They will also be responsible for the expansion of new Lighthouse centers and lead the process end to end till the site becomes operational.
We are seeking a highly motivated team player with the ultimate aim to serve 1 million youth by 2030 .This is an exciting opportunity to play an important role in a growing team, and to contribute to strategy, systems
development and compliance management.
1. Compliance Management:
- Responsible for managing program compliances related to Donor Management, Fund Utilisation & finance overseeing.
- Keep track and ensure compliance of project related documentation including Government MOU,Donors MOU,Skilling partner MOUs,etc.
- Take overall leadership and management of the organisations operational and administrative functions including programs.
- Engage and onboard existing and new vendors for seamless and efficient execution of project priorities.
- Lead LCF expansion strategy ,national as well as State level.
- Articulate clear objectives in relation to the scope of building new lighthouses.
- Contribute to the formulation of business plans, operating plans, budgets and investments in line with the scale-up strategy and organizational goals.
- Maintain strong relationships and work closely with village/block/district government officials,Skilling Partners to ensure quality delivery and sustainability of the Lighthouses.
- Providing regular updates to management on progress, insights, opportunities and areas for course correction.
- Ensure timely reporting from the state and consolidate report submission to the respective authority.
- Ensure accurate and timely reporting (preparation and finalization of annual,quarterly and monthly reports.
- Experience: Project management experience of 7-10 years. Proven experience of managing skill development programs at state level through rigorous planning and monitoring.
- Data management skills - Hands-on experience in project management and data driven program evaluation
- Ability to work independently with minimal supervision.
- Analytical skills
- Problem-solving skills
- Partnership management
- Excellent verbal and written communication skills.
- Prior experience of working with state and national governments.
- Proven track record of timely and accurate submission of monthly, quarterly and annual reports.
2. Communicate and explain to them the benefits & features of the platform
3. Work on getting them on-board and assist in registering on Zyapaar
- Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
- Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
- Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
- Work on ad-hoc requests for data and analysis.
- Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.
WHO COULD BE A GREAT FIT:
Functional Experience
- 1-2 years of experience working in Analytics as a Business or Data Analyst.
- Analytical mind with a problem-solving aptitude.
- Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
- Proficient in writing Complex Queries in SQL.
- Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
- Ability to work across cross-functional teams proactively.
Looking for only recruiters from a corporate background. (consultancy not considered).
Must have solid experience in IT Hiring, Niche hiring
Apply only if interested for c2h/ contract to hire.
Experience: 3 + years
Location: Mumbai, Bangalore, Pune
Notice Period: Immediate to 15 days
Working: currently WFH
Skills: It Recruiter, Niche hiring, volume hiring,
Please mention the IT skills worked on.
.NETJavascriptAngular (2+)- 7+ Year of experience with Dot Net Technology with MVC Framework: Angular must require.
- Mock-ups and designs into pages complete with CSS, HTML, and Angular Writing tested, idiomatic, asynchronous and documented Angular, HTML and CSS.
- Aware of new features in Angular 7,8,9
- Ability to develop UIT from wireframes & prototypes
- Write modular, secure, and well-tested front-end code cooperating with the back- end developer in the process of building the Restful API, Develop User interfaces for Modern Rich Internet Applications with the latest Front-End Technologies.
- Experience Design overall architecture of the web application Proficient understanding of web trends and technologies like HTML5, CSS3, JavaScript, object-oriented JavaScript, jQuery and Responsive design.
- Must have experience of working on enterprise single page application can write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly. Extensive experience of JavaScript, Angular, React and Node.js
Must to have skills:
- Angular with updated version, Dot Net, C# and above, HTML 5, CSS 3, Bootstrap, jQuery, Typescript, MVC 5, Web API 2.x, Entity Framework, SQL Server 2012, Store Procedures, Triggers.
Good to have skills:
- Dot Net + Angular
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Full Stack Developer - Averlon