- Assess the nature of product or service issues and resolves support problems..
- Interact with customers to help troubleshoot and resolve complex product problems or issues.
- Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
- .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Leading ongoing reviews of business processes and developing optimization strategies
- Documenting and communicating the results of your efforts.
- Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
Perform Gap-Fit analysis - Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
- Develop functional and technical specifications for delivering new and maintaining existing business applications.
- Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
- Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client

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Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.
Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.
We are looking to recruit a candidate for a role that will require:
- Create and consume restful APIs
- Design, develop, and maintain internal and external applications
- Build efficient, testable, and reusable modules
- Write high quality, structured application/interface code and documentation
- Identify solutions through research and collaboration that resolves the root of problems as they arise
- Define functional and technical requirements for application software to develop skills and knowledge
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
Requirement
∙ Proficient in Node.JS and ReactJS development stack
∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql
∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.
∙ Passion for best design and coding practices and a desire to develop new bold ideas
∙ Good to have knowledge of AWS, Redis, ElasticSearch
REMOTE JOB
Senior Back-end Developer
You will be responsible for working closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web
applications to meet UAS technology requirements.
Responsibilities
• Develop, troubleshoot, and debug applications.
• Manage cutting-edge technologies to improve legacy applications.
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.
• Gather and address technical and design requirements.
• Provide training and support to internal teams.
• Build reusable code and libraries for future use.
• Liaise with developers, designers, and system administrators to identify new features.
• Follow emerging technologies.
• Teamwork skills with a problem-solving attitude
• Excellent analytical and time management skills
Requirements
• Have 5+ years solid expertise in building enterprise-level Node.js Applications with a strong
knowledge in the following related technologies & frameworks: Javascript, Typescript, Express.JS,
Nest.JS, Loopback, Sequelize, Socket.io.
• Write clean, testable, and reusable code using TDD, with hands-on experience working in both
Monolith and Microservices architecture.
• Experience working with Unit Testing frameworks: Mocka, Chai, Istanbul
• Solid expertise in database technologies and ORMs including Sequelize, MySQL, MongoDB, Redis
• Proficient understanding of code versioning tools, such as Git/GitFlow and SourceTree
• Experience setting up your own CI/CD pipelines
• Experience working with communication protocols like (Websockets, gRPC, XMPP)
• In-depth understanding of the entire web development process (design, development, and
deployment)
• Hands on experience with other programming languages like Java, Ruby, PHP and Python with
sufficient knowledge in using 3rd party packages/plugins
• Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)
• Familiarity working with popular cloud providers like Azure, AWS
• BSc degree in Computer or in relevant field
competitive analysis
Be actively involved in SEO efforts (keyword, image optimization etc.)
Provide creative ideas for content marketing and update the website
Measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
planning social media events
preparing social media content
writing blogs
handling social media accounts
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job :
Responsible for successful onboarding of client and manage post-onboarding issues to ensure seamless customer experience.
What will you do?
- Lead the technical services team of 9-10 consultants who are responsible for Setting up Customer Accounts/Interfaces
- Create and execute project plans based on different customer/product combinations and define milestones, checklists and deliverables for projects
- Publish the project dashboards and reports to internal stakeholders and management team at defined intervals
- Work across various internal teams (Partner Success, Operations, Product Management, Infrastructure etc.), on-site/external team (IT department, vendors etc.) and working working with other technology providers to create seamless interfaces and ensure successful completion of technical assignments
- Flag any technical issues in time and work with stakeholders to ensure timely resolution and communication to the clients
- Perform project audits for newly implemented properties and identify gaps, if any
- Build and lead a cohesive and high performing team.
We are looking for :
- B. Tech or equivalent degree in computer science.
- Total experience of 10+ years with at least 3 years leading a team serving customers globally.
- Industry experience of working in similar IT services/product companies with. B2B experience preferred.
- In-depth knowledge of Windows servers and strong Windows Administration skills
- Thorough understanding of IT hardware and software systems (Networking, Servers, Databases, firewalls, Active Directory, Proxies, Security, Cloud systems etc.)
- Strong experience of working in cloud services (AWS preferred)
- Working knowledge of interfaces and integrations of systems.
- Good understanding of Internet-based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.
- Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
- Committed to working collaboratively with highly diverse teams, and many different types of people
- Experience of working in hotel technologies will be an added advantage.
Our Client's experience :
- The physical, mental, emotional and financial health of our people is something we always care about.
- This is a place to learn and grow. We're committed to your development - both professionally and personally.
- Your experience with us is something we take seriously.
Our Client offers (of course, in addition to your compensation) :
- Health insurance
- Paid time off
- A flexible working environment meaning we strike the balance of what you need and what works for the business
- A hybrid approach to the future of work
- Parental leave
- Professional development assistance
- Referral program
Your duties will include taking part in daily scrums, writing and developing modules for existing Vue applications, integrating Vue into existing projects, writing code and tests for code, taking part in code review sessions, and using version control software to push and pull code for testing and deployment.
Responsibilities
Below are some of the responsibilities a Vue.js developer is expected to assume in their position:
- Write performant code using core Vue, Vuex, and Vue Router to create websites and web applications
- Create tests for code written by yourself and other web developers, full-stack developers, and software engineers
- Integrate Vue into legacy projects
- Diagnose and fix bugs and other software defects in new and existing Vue applications
- Run code optimization tools and analyzers to spot and refactor inefficiencies to create highly performant code
Job Qualifications and Skill Sets
Below are the qualifications expected of a Vue.js developer:
- Bachelor’s degree or several years of experience in enterprise products, computer science, or other related fields
- Strong understanding of JavaScript and React JS, including the latest revisions of ECMAScript
- Good knowledge of the Vue.js framework and related components such as Vuex and Vue Router
- Experience with standard tools and services in JavaScript front-end development and software development, such as Git, JIRA, HTML5, Laravel, Angular, Node.js, and npm
- The ability to work as part of a team, taking ownership of individual components and following coding guidelines to create performant components that fit into more-comprehensive projects
- An understanding of advanced JavaScript concepts, such as dealing with asynchronous requests and dynamic content
- Experience with integrating and maintaining external software libraries and APIs using a command-line interface and package managers
Notice Period- Immediate Joiners are preferred or max 1 month only
Location - Gurgram /Bangalore/Chennai
Responsibilities:
The role ensures the successful delivery of contracted services to the customer together with local consultants. You will:
· Act as an interface between local consulting teams & RIB R&D to ensure implementation customer needs are met
· Ensure successful system deployments and deliver standard configurations in collaboration with RIB
· Scoping of System integration and proposal design in collaboration with RIB
· Facilitate customer data migration
· Configure MTWO deployment to customer needs with following means :
o Workflow configuration with JavaScript and SQL
o Dashboard/Control Tower 4.0 configuration
o Forms (Regional standard forms, client data entry forms with Java)
o Reports (Regional standard reports, 4.0 business/management reports, client reports with Java)
o Prepare and execute end-user training & manuals
**Apply technical knowledge and customer insights to create a roadmap for the deployment of MTWO to meet business and IT needs, ensuring technical viability of the project and successful deployments
**Maintain and advance deep technical skills and knowledge, keeping up to date with market trends and competitive insights, and share within the Practice
**Assess the customers' knowledge of MTWO and overall cloud readiness to support them through a structured learning plan and ensure its delivery through the consulting team.
**Create, maintain and take-up of template documents, IT & system architecture, and standards
**Handover of repeatable processes to local consulting teams
**Advocate technology and business enablement to advise the best-practice methods in how to utilize MTWO to drive competitive advantage.
Qualifications:
*Highly motivated and results-oriented
*Solid problem-solving skills required.
*Excellent verbal and written communication skills as well as strong business acumen.
*Experience migrating or transforming legacy customer solution to the cloud
*Demonstrated ability to adapt to new technologies and learn quickly
*Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management and conferences)
*Experience conducting proofs of concept of new technology, and providing thought leadership at the highest levels
*Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
*Ability to evaluate requirements and technical specifications for solution design fit
*Address technical specification (e.g. via user stories)
*Knowledge of ticket systems and agile working practices
*Strong analytical and critical thinking skills
*Contribute to knowledge sharing within a community (e.g. team, practice, or project).
*Experience and desire to work in a cloud technology consulting environment.
*Preferably previous experience in solution rollout as well as user training & onboarding.
Required Technical Skills:
**5+ yrs at consultant Level and 8 yrs plus at lead level
**Java
**Javascript
**SQL
**Dashboard configuration
Responsibilities:
- Develop sales opportunities by researching and identifying potential accounts & understanding customers' needs.
- Making outbound calls/communications to potential customers, and source new sales opportunities through inbound leads.
- Use outbound channels like LinkedIn to identify key decision makers.
- Route qualified opportunities to the sales team for further development and closure.
- Research accounts, identify key players and generate interest.
- Creating, maintain and expand the database of prospects.
- Team with channel partners to build opportunities pipeline.
- Perform effective online presentations to prospects.
- Keeping all the sales & marketing collateral ready & up-to-date.
- Identify decision makers within targeted leads to begin sales process.
- Penetrate all targeted accounts and radiate sales from within client base.
- Collaborate with appropriate team members to determine necessary strategic sales approaches.
- Create and deliver qualified opportunities to other team members.
- Assist in creating RFP responses to potential clients.
- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
- Appropriately communicate brand identity and corporate position.
Requirements:
- 2+ years of inside sales experience.
- Bachelor's degree or equivalent, Preferably with MBA.
- Track record of over-achieving quota.
- Proficient with corporate productivity and web presentation tools.
- Experience working with Salesforce.com or similar CRM.
- Proficient in Microsoft Office.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritise, and manage time effectively.


Exp Level: 6- 10 years
Job Location: Client location [Thuraipakkam , Chennai]
Front End:
- JAVA/J2EE (Mandatory)
- HTML/CSS – Basics would suffice
- JavaScript, JQuery, JQWidgets – Must be proficient and core skill requirement
Backend:
- .NET Framework (v4.5 and above) + C# (v5 and above) programming language: Core skill set and mandatory
- Windows WCF (SOAP) /Web-API (REST using JSON): Must be proficient
- Windows Server knowledge – IIS + Windows services: Basics from deployment perspective
- MS SQL server: Must be proficient with queries and database objects
Other Requirements:
- Minimum 3 years as a technical lead
- Experience in Business, Data, Technical Architecture and leveraging tools
- Ability to triage complex problems into smaller units that are amenable to being solved.
- Inquisitive and analytical mind
- Proven ability to manage non-direct reports to achieve results and to work in a multi-cultural multi-functional environment where consensus is critical for success
- Customer and end-user focused and have excellent oral and written communications skills
About Us:
With more than 19 years of experience, InfoBeans is a fast-growing (31% CAGR) software services provider company, with a committed team of over 800+ happy engineers based across multiple geographies - USA, Germany, UAE & India. Since inception, we have been developing cutting edge software solutions for various mid & large enterprises across all verticals. With our extremely innovative, dedicated & experienced team, we have developed robust & scalable solutions that helped our clients - overcome their technology and business hurdles. By the following industry-recognized best practices of software development, we consistently work towards our mission of Creating WOW!
InfoBeans is proud to have been awarded as "Great Place to Work" and "Dream Companies to Work For" among the top 50 IT/ITES firms in India.

