- Assess the nature of product or service issues and resolves support problems..
- Interact with customers to help troubleshoot and resolve complex product problems or issues.
- Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
- .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Leading ongoing reviews of business processes and developing optimization strategies
- Documenting and communicating the results of your efforts.
- Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
Perform Gap-Fit analysis - Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
- Develop functional and technical specifications for delivering new and maintaining existing business applications.
- Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
- Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client
Similar jobs
About the Company:
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.
Roles and Responsibilities:
• Handling and managing HNI clients.
• Achieving annual revenue, AUM & Strategic product targets in the respective geography.
• Servicing existing clients with the support of client servicing team.
• Adhering to all regulatory, statutory, and corporate compliance standards.
• Effectively networking across markets and generating potential business leads.
Requirements:
• 5+ years of experience in Wealth Management.
• Must be graduate and have great command over English & Regional Language.
• Should have strong communication and presentation skills.
• Excellent Relationship Management skills
• Extensive HNI client handling & transaction closure experience.
• Strong blend of analytical thinking and operations execution.
Benefits:
- 5 days working( Mon-Fri)
- Provident Fund(PF)
- Medical Insurance.
We are seeking a highly motivated Market Research Analyst to join our team. The ideal
candidate will be responsible for collecting, analysing, and interpreting market data to provide
insights and recommendations that will drive strategic decision-making within the company.
Key Responsibilities:
1. Carrier Relationship Management: Build and nurture relationships with SMS carriers,
2. To find local domestic large aggregators
3. To check where the diaspora of those countries travel/work/live outside the country, D2I
traffic of the country
4. Top verticals in the country who push SMS and nature of SMS
5. Understand business objectives and design surveys to discover prospective customers’
preferences
6. Compile and analyse statistical data using modern and traditional methods to collect it
7. Perform valid and reliable market research
8. Interpret data, formulate reports and make recommendations
9. Conduct in-depth market research to identify opportunities and threats in the telecom
industry.
10. Collaborate with cross-functional teams to develop marketing strategies, product
launches, and business plans.
11. Remain fully informed on market trends, other parties research and implement best
practices
Qualifications:
Excellent negotiation, communication, and interpersonal skills to build and maintain
relationships with carriers.
Proven experience in market research and data analysis.
Any Graduate
Roles and responsibilities:
- Fix an appointment for a sales meeting over a phone call.
- One should be able to convince an existing client or prospect of certain service.
- Answering customer information about B2B IT Services.
- Will be calling in regions like India, the US, Singapore, and Dubai.
- Obtaining customer information such as name, phone no, company name, and their requirements from given CRM tools like Pipedrive, Zoho etc.
- Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
- Following up on previous customers for potential sales.
- Maintaining records of customer contacts.
- Completing customer surveys to obtain information about potential customers.
- Fluent in spoken English and Hindi. Good Communication Skills: Both verbal and written.
- 2-4 years experience in Sales & Marketing. Willingness to work in the UK time zone from 3 pm to midnight.
- Multi-Tasker and a quick learner and implementer.
- On-the feet thinking and not just robotic process implementer.
- Recording client’s feedback on market information (If any).
- Maintaining periodic status reports, activity reports, and calls/ follow-ups reports.
Requirements:
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Exceptional attention to detail.
- Ability to tolerate stress and pressure.
Management skills for supervising individuals and departments
Interpersonal and communication skills for building relationships with their teams, peers, and directors
Numeracy skills for managing quality reports
Writing skills for preparing reports
Negotiating skills for handling the resources per quality performance Organizational skills for prioritizing their deliverables
Must be well versed with quality standards and parameters and checks
Training skills for providing project instructions and feedback to team members
Proven work experience as a Quality Analyst or similar role
Experience in quality inspection, auditing and testing
Strong computer skills and knowledge of QA databases and applications
Strong analytical and problem-solving skills
Meticulous attention to detail
Hello,
Greetings for the day !!!
We, Tridat Technologies Pvt Ltd hiring for Freshers & Experienced in our eCommerce vertical.
Ideal Candidate:
· Graduate & Diploma holder candidates can only apply
· Excellent English communication
· Basic MS Office Knowledge
· Internet-savvy
· Familiar with Online Shopping
· Flair for eCommerce
· Flexible to work in any shifts
· Web Research knowledge and online product research
*CANDIDATES RESPONSIBILITIES:*
1. Communication with Client based in India & US
2. Assist Customers with their orders and issues faced
3. Data Organization and Analysis
4. Data research through Google search Engine
5. Catalogue Management
6. Report Generation
*BASIC REQUIREMENTS:*
1. Excellent Written and Verbal communication skills
2. Good / working knowledge of MS Office tools (Excel, Word, Powerpoint)
3. Google search Engine knowledge
4. Knowledge of E-commerce business would be an added advantage
*Training provided below:*
Basic Excel - 4 days
Intermediate Excel - 3 days
Advance Excel - 3 days
Google - 3 days
E-commerce - 3 days
Induction
Interview after training
*Shifts:*
8am to 10pm - General Shift (any 9hours)
6pm to 7am - Night Shift (any 9hours depends on project)
*Benefits & Facilities:*
Pick and Drop Facility (depends on shift timings)
Performance Bonus
Quarterly based rewards and recognition
6 months to Annual based appraisal
*Processes in work*
Content moderation
Customer service
Item set up
Cataloging
Thanks & Regards
Shraddha Kamble
Job Brief:
We are looking for an US HR Specialist to join our team and monitor all Human Resources functions. HR Specialist responsibilities include preparing compensation and benefits packages, setting up company policies and maintaining updated employee records. To be successful in this role, you should have a good understanding of full cycle recruiting and solid knowledge of Human Resources. Ultimately, you will foster a healthy workplace by ensuring our HR procedures run smoothly at all times.
Responsibilities:
• Administer health and life insurance programs
• Implement training and development plans
• Plan quarterly and annual performance review sessions
• Inform employees about additional benefits they’re eligible for (e.g extra vacation days)
• Update employee records with new hire information and/or changes in employment status
• Maintain organizational charts and detailed job descriptions along with salary records
• Forecast hiring needs and ensure recruitment process runs smoothly
• Develop and implement HR policies throughout the organization
• Monitor budgets by department
• Process employees’ queries and respond in a timely manner
• Stay up-to-date and comply with changes in labor legislation
Requirements and Skills:
• Proven work experience as an HR Specialist or HR Generalist
• Good knowledge about Human Resources
• Knowledge of Applicant Tracking Systems
• Solid understanding of labor legislation and payroll process
• Familiarity with full cycle recruiting
• Excellent verbal and written communication skills
• Good problem-solving abilities
• Team management skills
• Bachelors or Masters in Human Resources or relevant field
Knowledge of different types of visas available for individuals seeking to enter the United States, including the purpose for which each visa is intended.
Exp: 0-1 year
Location: Hyderabad (Begumpet)
Shift: 06:30PM to 03:30AM
Mon-Fri (Onsite)
- Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation
- To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.
- To actively engage yourself to collect inventory, stocks and work reports of the distributor in a
daily/weekly basis.
- To look after smooth functioning and supply chain of the authorized distributor under your
periphery.
- To oversee sales executive schedule and plan them accordingly.
- To facilitate cross-functional communications among project stakeholders.
- To actively engage yourself with core marketing policies required for business development.
- To look after the grievances and claims arising from time to time maintaining proper
coordination with the company.
- To actively follow other marketing strategies and instructions as and when instructed by the company.
Our client is among the rare success stories of Indian tech companies that are publicly listed. They are a pioneer in the adtech space and have built up market leadership at the global level serving fast growing digital native companies with the ability to do better audience targeting and get more ROI on their ad spends.
As a Data Operations (CPS), you will be responsible for overall coordination so as to manage end to end ad campaign delivery. You will also be responsible for interaction with all publishers that the company works with and managing ongoing relationships with them.
What you will do:
- Being responsible for the CPS affiliate channel, disbursement of offers, quality of delivery, margin management, and channel expansion
- Maximization of campaign deliveries in terms of ROI as well as absolute volume while maintaining the required margin targets
- Identifying new affiliates
- Growing business from existing affiliates
- Being responsible for the overall health of all campaigns, managing sales team/client expectations, coordination with the technical operations teams for required integrations between advertisers/clients and meeting margin targets
Desired Candidate Profile
What you need to have:- Graduation/ Post graduation in any discipline from a reputed institution
- 3+ years’ experience in the digital advertising domain, with CPS experience
- Record of working with cross functional teams and external partners
- Ability to multitask in a high pressure environment
- Basic finance understanding to manage the overall revenue and cost reconciliation
- A mindset of troubleshooting/ problem solving as required
- Maniacal attention to detail and very strict adherence to timelines
The Project Manager role we're looking for will manage key client projects. The responsibilities include the coordination and completion of projects on time within budget and within scope.
Oversee all aspects of projects.
Set deadlines, assign responsibilities and monitor and summarize progress of project.
Prepare reports for upper management regarding status of project.
Lead and direct the work of others.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.