- Assess the nature of product or service issues and resolves support problems..
- Interact with customers to help troubleshoot and resolve complex product problems or issues.
- Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
- .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Leading ongoing reviews of business processes and developing optimization strategies
- Documenting and communicating the results of your efforts.
- Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
Perform Gap-Fit analysis - Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
- Develop functional and technical specifications for delivering new and maintaining existing business applications.
- Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
- Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client

Similar jobs

Strong knowledge on Batch monitoring and scheduling experience of any of Control-M, autosys, D-Series scheduler tools. ?Build and validate job flows, calendar requirements, and scheduling criteria. ?Must be able to analyze business requirements procedures and problems to smooth migration of jobs flows and scheduled systems ?Should actively involve for any batch related issue and provide the fix before SLA. ?Knowledge of ITSM tools like service now, JIRA & Incident/Change Request process. ?Willing to provide the 24/7 support ?Ability to work on Mass schedule changes without any scheduling issue. ?Should perform Holiday schedule changes. ?Should know how to define or change the report. Analyzing schedule dependencies and interfacing with application support teams. Scheduling different kinds of batch production job flows including daily, weekly, monthly, quarterly yearly schedules. Scheduling setting up testing jobs for the scheduling test system. Process Skills: ?Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive Interest in designing, analyzing, and troubleshooting large-scale distributed systems. ?Should be able to provide training and KT to staff members of Control-M. ?Knowledge of Incident and Change management process as per ITIL. ?On-call support and handling issues as per business priority Behavioral Skills: Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Proven ability in developing relationships with stakeholders, understanding detailed business requirements across multiple project initiatives Ability to steer technology direction and provide appropriate training to the team. Good attitude, learning skills. Technical skills : PRIMARY COMPETENCY : production support PRIMARY SKILL : Control M, Autosys, D-Series , SQL, Linux, Service Now. SECONDARY COMPETENCY : MARKIT EDM.
We have Internship Training program for COMPLETE IT FRESHERS who want to do learn real time working on live projects in our IT company Logical Soft Tech Pvt Ltd, Indore(M.P) .
We work on several technologies and have training internship on following tech stack :-
1) For Mobile app development ( Android /IOS/ Flutter )
2)For full stack web development frontend ( react.js ) and backend ( php CodeIgniter / node.js /Java )
3) For frontend web design and development : React .JS
4) For Backend web development ( php CodeIgniter / node.js / Java springboot)
5) for SEO/SMM/Digital Marketing / Manual testing
**
For more enquiry and detail discussion you may reach our HR Number
Company Name : Logical Soft Tech Pvt Ltd
Contact : - +91-82.69.82.97.29(HR), +91-78.69.73.15.95(HR), +91-74.15.95.09.19(HR), +91-82.10.25.18.24 (technical Department)
Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,
Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P
Please call on given HR number if any queries or for detail discussion

We are looking for an Android Developer. As an AndroidDeveloper, you will work within our engineering team todeliver functional & user-friendly Android applications in atimely manner.
Requirements:
Degree in Computer Science, Engineering, or arelated field
Experience: 3 to 5 Years
You have prior experience as an Android Developerusing Kotlin, Java, Android SDK, Android NDK
You have experience in publishing an application onthe Google Play storeProven work experience in design patterns mobilearchitecture using frameworks such asMVVM/MVC/MVPFamiliarity with RESTful APIs to effectively integrate Android applications
Proficient understanding of code versioning toolssuch as GitFamiliarity with various testing toolsYou are a problem solver with good analytical skills
Responsibilities :
Writing clean and efficient codes for Android applications
Monitoring the performance of live apps and work on optimizing them at the code levelIdentifying and resolving bottlenecks, rectifying bugs, and enhancing application performance
Performing unit and instrumentation tests on code
Collaborating with cross-functional teams to define and design new features
Staying up to date with new mobile technology trends, applications, and protocols

React Native Developer
We are looking for a talented and experienced React Native Developer to join our team. The ideal candidate will have a strong background in developing mobile applications with React Native.
Roles and Responsibilities:
- Develop and maintain high-quality mobile applications using React Native
- Collaborate with designers and other developers to create user-friendly and visually appealing interfaces.
- Write clean and maintainable code using TypeScript.
- Utilize Flexbox layout to create a responsive User Interface that works on different screen sizes.
- Use Realm to manage local data storage and synchronize data with remote servers.
- Integrate GraphQL to efficiently fetch and manage data in our applications.
- Participate in code reviews and contribute to our development processes
- Stay up-to-date with the latest trends and technologies in mobile development
Skills Required:
- 4 to 7 years of strong experience with React Native.
- Experience in TypeScript programming language.
- Experience in GraphQL will be an advantage.
- Familiarity with Realm or other local data storage solutions
- Knowledge of chatbot development using natural language processing and machine learning techniques
- Understanding of data analytics and experience with tools like Google Analytics, Firebase Analytics, or similar
- Prior experience in Start-ups would be an added advantage .
- Strong problem-solving and analytical skills with a focus on algorithms
- Experience working on POS and Kiosk projects, integrating payment gateways.
- Excellent collaboration and communication skills
- Bachelor's Degree in Computer Science.

- Lead multiple client projects in the organization.
- Define & build technical architecture for projects.
- Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects.
- Ensure the quality delivery of projects.
- Ensure applications are confirmed to security guidelines wherever required.
- Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions.
- Train fellow team members to impose the best practices available.
- Work on improving and managing processes within the team.
- Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team.
- Ensure proper communication & collaboration within the team
Requirements
- 5+ Years of experience in developing large scale applications.
- Solid Domain Knowledge and experience with various Design Patterns & Data Modelling
- Must be well-aware of the latest technological advancements for relevant platforms.
- Should have Research Oriented Approach
- Solid at Logical thinking and Problem solving
- Solid understanding of Coding Standards, Code Review processes and delivery of quality products
- Experience with various Tools used in Development, Tests & Deployments.
- Sound knowledge of DevOps and CI/CD Pipeline Tools
- Solid experience with Git Workflow on Enterprise projects and larger teams
- Should be good at documentation at project level and code level
- Should have solid experience with Agile Methodology and process
- Should have good understanding on Software UX
- Proficient with communication and good at making judgments
Expected Outcomes
- Growing the team and retaining talent, thus, creating an inspiring environment for the team members.
- Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers.
- Creating growth plans for the team and preparing training guides for other team members.
- Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc.
- Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team.
- Working on R&D and employing innovative technologies in the company.
- Streamlining processes which will result in saving time and cost optimization
- Ensuring code review healthiness and shipping superior quality code
Benefits
- Unlimited learning and growth opportunities
- A collaborative and cheerful work environment
- Exceptional reward and recognition policy
- Outstanding compensation
- Flexible work hours
- Opportunity to make an impact as your work will directly contribute to our business strategy.
At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.
Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all.
What makes Nickelfox a great place for you?
In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.
Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.


About:
- AppTile is building the future of how merchants, creators or service entrepreneurs create mobile apps.
- We help creators and micro-entrepreneurs to build mobile applications for their businesses.
- In 2022, it is still very hard. We are building the next-generation no-code platform for mobile internet.
Responsibilities:
- Drive design and architecture around key systems that are part of the product. Setup design philosophies and implement them in a way that ensures they are easily followed.
- Setup toolchains and technical stacks that are intuitive. Implement these toolchains in a way that is unobtrusive for other developers and ensure it stays that way.
- Drive good development practices and philosophies that ensure good stable code over several cycles of development. Keeping them as simple and un-intrusive as possible.
- Report directly to our head of technology.
- Balance speed and quality, with a focus on tangible results.
Requirements:
- Tier 1 / Tier 2 Colleges with decent academic backgrounds
- Experience in Product Companies and typically more than 2 years
- Should have worked in previous companies for a larger duration
- Full Stack Developers with experience in Typescript or Nodejs, React or React Native, Rest APIs
- 3-8 years of product development experience. Preferably in a product development environment.
- Experience with working with Web Development Stacks (HTML, Javascript, CSS, etc)
- Experience with working with Backend Server stacks (SQL databases, Web Servers, API Endpoints etc)
Bonus Requirements:
- Bachelors/Masters degree in Engineering or equivalent.
- You have a strong passion for building things from the ground up with all the challenges and unknowns, and enjoy the process of solving problems that are new and unique.
- Experience with React, React-native, Typescript and similar Frontend Technologies.
- Experience with PostGres, MySQL and similar DB Technologies.
- Experience with REST, GraphQL and similar API technologies.
- Experience working with cloud computing platforms like AWS, GCP, Azure.
- Experience with open source languages such as, Java, Objective-C/C++, Swift, Java, PHP, Python etc.
- Experience communicating technical concepts to non-technical audiences.
- Docker and Kubernetes
- Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end-users.
- Proven experience with writing business documents such as proposals, Statement of work, and technical requirements analysis, elicitation, modeling, verification, and methodology development
- Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
- Collaborates with the client, Tech Head(s), and Dev Team to determine project scope, vision, challenges, risks, and assumptions
- Clearly identify and periodically document project stakeholders and establish customer groups, as well as their characteristics.
- Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Works with stakeholders and the project teams to prioritize collected requirements using Agile methodologies.
- Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
- Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Develops and conducts peer reviews of the business requirements to ensure that requirement specifications are accurately interpreted.
- Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Getting project sign off from stakeholders upon completion of a phase/project
- Ensure adherence towards PMO and CMMI processes
- Helps PMO in process enhancement, roll-out, tracking, and reporting
- Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
- Provides guidance and/or instruction to junior staff members.
Job description
3.Provide insightful information and expectations to senior executives to aid in long-term and short-term decision making
Required Candidate profile
1. Qualified CA with 4 to 5 years of experience with atleast 2-3 yrs of working experience in Real Estate sector2. Excellent communication & interpersonal skills
3..Integrity
4..Having solution-oriented attitude
5.Organizational skills and ability to manage deadlines
6.Team working ability
7.Sharp business acumen and interest
8.Analytical Skills
9.A methodical approach and problem-solving skills
10 Highly skilled in implementations of ERP/ Finance software

