Back Office Executive

Company: Harmoney

Title: Enterprise Sales Specialist

Location: Santacruz, Mumbai

CTC: Upto 25 LPA (Commensurate with experience)

Company Description

Harmoney is a FinTech start-up, backed by Y Combinator with a $5 Mm funding

Harmoney’s mission is to improve access and efficiency in bond markets using technology. They offer an Electronic Bond Trading Solution for their clients,  addressing a $500 Bn market in India

• Solid team - Founders from Goldman Sachs, Morgan Stanley, Tata Capital, Paysense, and educated at leading schools such as IIT/s and PurdueThe DART platform - Harmoney’s DART software streamlines bond trading with AI-powered trade capture, real-time data, and seamless integration with exchanges. It offers efficient, chat- based trading and supports both live market and RFQ protocols.

Description

As an Enterprise Sales Specialist, you will play a crucial role in expanding our client base and driving adoption of our DART platform for fixed income trading. You will work closely with large financial institutions and other key market participants to showcase the value of our product. This is an excellent opportunity for someone with 3-5 years’ experience selling enterprise products to financial institutions / corporates, who is enthusiastic about making a real impact on India’s fixed income market.

Responsibilities

• Proactively identify and develop a sales pipeline

• Develop the sales strategy for adoption of DART within their defined territory

• Present and demonstrate the capabilities of DART, highlighting how it can transform fixed income trading.

• Manage the end-to-end sales cycle, from lead generation to deal closure

• Collaborate with internal teams (product, marketing, and customer success) to ensure seamless onboarding and delivery for clients

Requirements

• Prior experience: 3-5 years in enterprise sales to financial institutions / large corporates - preferably worked at Bloomberg/Reuters/Omnyses/Finacle etc in their sales domain; OR Fixed in MF/PMS Institutional sales 

• Strong understanding of the fixed income market and enthusiasm for driving change in this sector• Excellent communication and negotiation skills, with the ability to engage with senior stakeholders

• Ability to manage multiple external decision makers and stakeholders to bring a deal to closure

• Self-motivated, result-oriented, and eager to work in a fast-paced start-up environment.

• Ability to work independently and as part of a team.• Minimum qualification: post graduate degree (MBA in Finance preferred) 

What we offer:• A dynamic work environment with the opportunity to shape the future of fixed income trading in India.• Competitive compensation and benefits.• A collaborative team that values innovation and creativity.

• Designing, developing, testing, and deploying mobile applications using the Flutter framework and Dart language.
• Developing user interface components and ensuring cross-platform functionality on both Android and iOS.
• Communicating and collaborating with cross-functional teams to define, design, and ship new features.
• Maintaining and improving code quality, organization, and automatization.
• Staying updated with the latest Flutter and Dart developments and best practices.

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

About Company:

Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and an IIM-A alumni with a McKinsey background.

Position Overview:

The Exe/Assistant Manager Accounts will play a crucial role in managing and overseeing the financial operations of the company. This position involves maintaining accurate financial records, preparing financial statements, coordinating audits, and providing support to the finance team.

Responsibilities:

1. Data Entry – RTV, Revenue Assurance, Expense Analysis

2. General Ledger Management: Maintain the general ledger, recording transactions, reconciling accounts, and ensuring proper classification of financial data. Ensuring accuracy, compliance with accounting principles and standards. Expense Analysis. RTV approvals. Revenue Assurance coordination with Inventory & Ops team.

3. Accounts Payable and Receivable: Oversee accounts payable and receivable processes, ensuring timely and accurate processing of invoices, payments, and collections.

4. Tax Compliance: Collaborate with internal and external stakeholders to ensure accurate and timely filing of various taxes and returns such as GST, TDS, TCS, income tax, and corporate tax. Ensuring proper documentation and paper trail. Handling submissions against various department notices.

5. Audit Coordination: Prepare documentation and support the external audit process, addressing auditor inquiries and implementing audit recommendations.

6. Team Support: Provide guidance and training to junior staff members, fostering their professional growth within the finance department.

Qualifications:

- Bachelor's degree in Accounting, Finance, or related field; Inter CA or (CA multiple attempt) qualification preferred.

- 2-3 years of relevant experience in accounting or finance roles, with demonstrated progression in responsibilities.

- Proficient in financial software and tools, such as Excel, accounting software (e.g., QuickBooks, SAP), and ERP systems.

- Strong knowledge of accounting principles, financial reporting, and taxation.

- Excellent analytical skills and attention to detail.

- Effective communication and interpersonal skills, with the ability to collaborate across departments.

- Problem-solving mindset and ability to work under pressure in a fast-paced environment.

Are you a driven React Native Full Stack Mobile Developer looking for your next challenge?

We area a growing global technology partner is looking for a skilled React Native Full Stack Mobile Developer to join their Technology and Development team.

If you're eager to showcase your expertise and collaborate with a talented group of engineers, this role is perfect for you!

We stand at the forefront of technology innovation, catering cutting-edge solutions to clients spanning diverse sectors. With a strategic emphasis on finance, banking, and corporate verticals, they're known for their excellence in delivery. We are seeking a senior developer to join their global projects team.

About the position.

The Senior React Native Full Stack Mobile Developer candidate will have a strong background in building mobile applications and will be proficient in front-end (React Native) and back-end development.

In addition to technical expertise, the candidate should have experience in testing, browser testing, and thorough documentation practices.

As a senior member of the mobile development team, you will play a critical role in designing, developing, and maintaining mobile applications that provide exceptional user experiences.

Key Responsibilities:

• Mobile Application Development: Design, develop, and maintain mobile applications using React Native for iOS and Android platforms.
• Full Stack Development: Work on both the front-end and back-end components of mobile applications, including server-side development using Azure (or other Cloud Platforms) and MongoDB (or other relevant experience)
• Testing and Quality Assurance: Develop and execute comprehensive test plans, including unit testing, integration testing, and browser testing, to ensure the reliability and functionality of mobile applications.
• Cross-Browser Compatibility: Conduct cross-browser testing to ensure consistent functionality and appearance of web-based components.
• Documentation: Create and maintain detailed technical documentation, including code comments, API documentation, and development guides.
• Code Review and Collaboration: Collaborate with team members to conduct code reviews, provide constructive feedback, and ensure code quality and consistency.
• Performance Optimization: Identify and address performance bottlenecks in mobile applications and back-end services to optimize speed and responsiveness.
• Security and Data Protection: Implement security measures and best practices to protect user data and maintain compliance with data protection regulations.
• Scalability and Maintenance: Design systems and architectures that are scalable and maintainable as applications grow and evolve.
• Stakeholder Communication: Collaborate with cross-functional teams and effectively communicate technical concepts to non-technical stakeholders.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Proven 3+ years experience as a Mobile Developer with expertise in React Native for mobile application development both with iOS and Android platforms.
• Full stack development experience, including back-end development using Azure and MongoDB.
• Proficiency in front-end technologies, including HTML, CSS, and JavaScript.
• Strong testing skills, including unit testing, integration testing, and browser testing.
• Extensive experience in mobile application design and development.
• Solid understanding of cross-browser compatibility and responsive design principles.
• Thorough documentation practices and ability to create technical documentation.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work effectively in a distributed team-oriented environment.
• Commitment to security and data protection best practices.

We offer an exciting and professional environment with excellent career and growth opportunities. They provide their team members with a professional work environment with regular team outings. Their office is located in the heart of Salt Lake Sector V, Kolkata offering a terrific workspace that's both accessible and inspiring. Joining the team means becoming part of this vibrant and dynamic team where your skills will be valued, your creativity will be nurtured, and your contributions will make a difference. In this role, you can work alongside some of the brightest minds in the industry.

Onsite Office Location: Kolkata, India (Salt Lake, Sector V)

Job Description:

• Bachelor's or Master's degree in Computer Science.
• Proven experience in leading a team of backend engineers
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with Android development - kotlin, RX-java, design pattern.
• Proficiency with server-side languages such as Spring boot, Hibernate.
• Familiarity with database technology such as MySQL and MongoDB.
• Familiarity with cloud platforms(GCP).
• Experience with Agile/Scrum methodologies
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

Job Description:

§ Understanding client requirements & functional specifications.

§ Developing and maintaining dynamic websites and web applications.

§ Ensuring fool proof performance of the deliverable.

§ Coordinating with co-developers and other related departments.

§ Sending regular updated about the project status

Desired Candidate Profile:

· Proficient knowledge of a back-end programming language - one or more from Python, JavaScript, NodeJS

· Proficient knowledge of back-end server frameworks - Flask

· Proficient knowledge in handling any from JSON, XML & YAML

· Databases: MongoDB

· Proficient In configuring backend in Nginx Server

· Experience in building the API services from scratch - Project structuring, setting up environment objects, build reusable components, etc,

· IDE: Visual Studio Code, PyCharm Notepad++.

· Should have excellent written & oral communication skills (English)

· Must have the capacity to work independently and also as a part of a team

We are one of the growing edtech company in India with a focus on the US B2B market. We are looking for a Engineering Manager to join the team and lead engineering efforts. We are looking from Product Base companies only.
 

Key Responsibilities 

• Build and lead multiple agile/scrum teams of top-notch engineers to own, drive & deliver critical parts of our products. 
• Work closely with Software Developer to develop the best technical design and approach for new product development. 
• Ensure timely delivery of projects with high quality. 

• Set up best practices for development and champion their adoption. 
• Oversee architecture & design of technically robust, flexible and scalable solutions. 
• Architecting and engineering solutions which can meet the requirement of unknown customer buying off the shelf products 
• Engage with product management teams to drive the functionality, usability, and other non-functional requirements 
• Ensure on-time launches by managing design, development, and integration efforts according to a standard or customized project plan 

• Be a champion of engineering excellence: establish team metrics for measurement of engineering and operational excellence. Implement a consistent, regular process for assessment and improvement. 
• Show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long-term vision. 
• Be responsible for mentoring and developing front line managers and engineers. 

Qualifications 

• Bachelor's degree in Computer Science or Engineering 

• 10+ years of work experience in software development and 5+ years as a leadership role. 
•  Deep Understanding of enterprise grade technologies. 
•  Experience in building and running distributed systems for 24x7 online services at scale. 
• Deep understanding of JAVA, Spring boot, Hibernate.
•  Deep understanding & expertise with highly transactional, large relational and complex systems 
• Knowledge of Object-Oriented Design, data structures, algorithm design, and complexity analysis. 

• Experience in defining and executing professional software engineering best practices for the full software development life cycle. 
• Strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. 
• Strengths in problem-solving, issue resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. 
• Strong verbal and written communication skills with a demonstrated experience. Engaging and influencing peers and executives. 
• A strong sense of ownership, urgency and drive. 

• Being a strong leader, team player, mentor, and people manager. 

Location 

• Pune 
• Hyderabad