AUTOCAD /BIM Fresher

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

• Drive Customer Success Outcomes
  • Increase renewal rates and reduce churn
  • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
  • Drive new business growth through greater advocacy and reference-ability
• Optimize Customer Lifecycle
  • Identify opportunities for continuous improvement
  • Learn from best practices in industry
  • Take Decisions on contentious issues during customer journey
• Manage Customer Success Activities
  • Customer Support Management
  • Customer Success Management
  • Renewals
  • Billing and Collections (along with finance)
  • Advocating for Cross Sell and Upsell
• Inspire Customer Success Across Company
  • Create company-wide culture of Customer Success
  • Align with Marketing around marketing to existing clients
  • Align with Product around driving product roadmap
  • Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
  • Create company-wide customer feedback loop
  • Align with Finance around measurement and forecasting
  • Align with Executive Team around key metrics and objectives

Requirements:

• 2+ years experience in B2B organizations
• Strong empathy for customers AND passion for revenue and growth
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background of post-sale and sales or business experience
• Excellent communication and presentation skills
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Relevant Bachelor’s degree; preference for computer science or related degrees
• Need - good excel skills. Want - good ppt skills
• Handling tough situations or unhappy customers

What you need to have:

Job Dsecription:

○ Develop best practices for team and also responsible for the architecture

○ solutions and documentation operations in order to meet the engineering departments quality and standards

○ Participate in production outage and handle complex issues and works towards Resolution

○ Develop custom tools and integration with existing tools to increase engineering Productivity

Required Experience and Expertise

○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.

○ Deep understanding of Terraform with best practices & writing TF modules.

○ Hands-on experience of GCP  and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.

○ Deep understanding of Kernel, Networking and OS fundamentals

NOTICE PERIOD - Max - 30 days

Company Introduction (apna)

We are building a novel platform to create better economic opportunities for the blue/grey
workforce around the world. We are a very product focused and customer obsessed company. Delivering high quality products at lightning speed is our USP. If you are looking for challenging work and rapid merit based growth in your career, look no further and welcome aboard.

Checkout our product on Google Play store apna - Job Search App | Job Groups

Job Description

We are looking for a Senior Back-End Engineer responsible looking for engineering ownership of one/many products at apna. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end (Android + WebApp). A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities
● Take ownership of end-to-end product development
● Be champion of Test Driven Development methodology
● Building reusable code and libraries for future use
● Optimization of the application for maximum speed and scalability
● Implementation of security and data protection
● Technical Documentation around the owned product

Skills And Qualifications
● Expert level in OOPS concepts and REST API development
● Proficiency in one or more of the following languages: Python, Java, Ruby, Go
● Knowledge around ElasticSearch, Celery, Redis is must
● Integration of multiple data sources and databases into one system
● Implementing automated testing platforms and unit tests
● Proficient understanding of code versioning tools, such as Git
● Knowledge of GCP would be a plus

Perks
● Have autonomy to work from home. Only one rule: Get things Done!
● We promote and celebrate team members contributing at a variety of professional
conferences and events. Be a speaker, contribute to open sourcepublish academic
work, publish an online blog showing your expertise. we are here to encourage you!
● You join us in your current area of expertise and let us know about your personal
professional goals. Looking to start your company? Further studies at the best institutes?
Want to change career track? We make sure you reach there!
● Generous pool of ESOPs