.NET backend API Engineer

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

Position: Dot Net Developer

Job Title: Junior Software Engineer

Experience: 0 to 2 Years

Key Skills:

• Programming Languages: C# or VB.NET
• Server-Side Technologies: ASP.NET / MVC
• Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web Sockets
• Database: SQL Server

Knowledge on below concepts/technologies is an added advantage

            - Cloud Platforms: Azure / Google

            - NodeJS, Mongo DB

            - Redis, RabitMQ, MQTT, Kafka

            - Concept of Continuous Integration / Continuous Deployment

Key Deliverables: Writing codes as per the requirement.

Technical Experience :

- Net development work experience

- Proficiency in NET Development with Net Core. 

- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns

- Experience in database  MS SQL Server, No SQL

- Solid understanding of  Microservices

- Good understanding Azure, Docker and Kubernetes 

- Experience with version control systems GitHub and Bitbucket

Desired Candidate Profile

Key Skills: C#, Linq in C# ,Multithreading, Websockets, Docker, RDBMS, Html5 & CSS, Javascript, JSON, ASP.Net MVC, Microservices

Required Candidate profile

- Should be able to take responsibility and work independently.

- Professional experience with C#, .NET & OOPS

- Skill for writing reusable C# libraries

- Proficient understanding of code versioning using Git

The role of software engineer here is, to develop the application software that is being used on compactors and to do thorough software testing methodically. Expertise is needed on both embedded & application development.

• Expertise on Object oriented programming.
• Highly proficient in C# & C++. Expertise on .NET Framework, ASP.NET, JavaScript, HTML & CSS.
• Proficient in windows frameworks like WPF, WCF, etc for developing desktop applications.
• Knowledge on Microsoft Azure / other cloud technologies.
• Good knowledge on C programming and some exposure to embedded software development.
• Good at unit testing and testing frameworks like gmock, gtest, etc.
• Good at developing solutions in efficient way. Good at solving problems, quick grasper & solid analysis skills.
• Automating manual activities, drive the test automation strategy by architecting new solutions.
• Analyse test results and debug test failures in fast & efficient manner.
• Strong interpersonal & communication skills – written, verbal and presentation.

We are actively seeking software development engineers who are interested in designing robust trading systems and refining programs to efficiently manage various types of financial market data that facilitate our quantitative investment research. By designing and improving the firm's internal applications, the SDE will play a key role in expanding the firm's trading capabilities.

Responsibilities:

• Management & scaling up existing infrastructure for high-frequency market data capture.
• Develop a scalable and consistent data handling infrastructure for the above data to facilitate efficient backtesting of quantitative investment strategies.
• Perform R& D; to build a software platform in Python for backtesting various kind of investment strategies using the above databases.
• This will involve studying the strategy development process and performance evaluation metrics.
• Develop autopilot risk-management systems to monitor live performance of the Portfolio.
• Improve the existing algorithms to achieve better execution price and reduce the latency.

Requirements:

Our ideal candidate would have graduated with a degree in computer science from a top university with 1-3 years industry experience, along with:

• High Level of proficiency in Python and good knowledge of Matlab/C++/C#.
• Past experience in dealing with large datasets and Knowledge of database administration and network programming will be a plus.
• Well-versed in software engineering principles, frameworks and technologies.
• The ability to manage multiple tasks in a fast-paced environment.
• Excellent analytical and problem solving abilities.
• A keen interest in learning about the financial markets.