.NET Developer

·      Bachelor’s / Master’s degree in Electronics, Communication, Computer, or Electrical Engineering.

·      10–15 years of hands-on experience in embedded software/application development.

·      Strong proficiency in C / C++, with understanding of real-time embedded environments (RTOS, Bare Metal).

·      Experience with 8-bit / 32-bit microcontrollers (ARM Cortex-M, MSP430, STM32, or equivalent).

·      Good understanding of RTOS concepts, inter-task communication, and scheduling.

·      Experience in developing or integrating IoT communication protocols (MQTT, CoAP, DLMS/COSEM, Modbus).

·      Hands-on experience with hardware interfaces (UART, SPI, I2C, GPIO, ADC, timers, watchdogs).

·      Familiarity with version control systems (Git) and continuous integration (CI/CD).

·      Excellent debugging, analytical, and problem-solving skills.

·      Strong written and verbal communication skills.

We are seeking a Delivery-Driven ERP Project Manager to lead and ensure the successful

implementation of ERP solutions across multiple client engagements. The role requires strong expertise in business requirement analysis, ERP implementation life-cycle, sprint planning, and delivery governance to ensure projects are delivered on time, within scope, and aligned with business objectives.

The candidate will act as the single point of accountability between clients, functional

consultants, and development teams.

Key Responsibilities

1. Requirement Structuring & BRD Governance

• Lead detailed requirement discovery workshops with clients
• Convert BRD into structured functional specifications
• Break requirements into clear development tasks and sprint deliverables
• Ensure business expectations are clearly aligned with ERP capabilities.

2. Delivery Planning & Timeline Enforcement

• Create project roadmaps, sprint plans, and milestone schedules
• Ensure development teams adhere to weekly delivery targets
• Track progress through task boards, sprint reviews, and delivery dashboards
• Escalate delays proactively and drive corrective actions.

3. Developer Coordination & Productivity Monitoring

• Assign tasks to developers based on module expertise
• Monitor development progress and ensure coding tasks match functional scope
• Identify bottlenecks, technical blockers, or misalignment early
• Ensure proper documentation of modules, configurations, and customisation.

4. Client Communication & Expectation Management

• Act as primary project interface with clients
• Provide weekly progress updates and milestone reports
• Manage change requests and prevent uncontrolled scope expansion
• Maintain alignment between client expectations and delivery timelines.

5. Testing & Quality Assurance

• Coordinate User Acceptance Testing (UAT)
• Ensure issues raised during UAT are tracked and resolved systematically
• Validate functional correctness before deployment.

6. Deployment & Go-Live Management

• Plan production deployments, data migration, and go-live support
• Ensure smooth transition from implementation to support
• Maintain post-go-live stabilisation plans.

Required Skills

• ERP Implementation
• Strong experience in ERP implementations (Odoo preferred)
• Understanding of business processes across:
• Sales
• Inventory
• Manufacturing
• Finance
• CRM
• Project Delivery
• Sprint planning and milestone tracking
• Risk management
• Resource planning
• Client stakeholder management

Tools Experience with:

• Jira / ClickUp / Asana / Odoo Project
• ERP configuration workflows
• Agile / hybrid delivery models

Ideal Candidate Profile

• Experience managing multiple ERP implementation projects simultaneously
• Ability to control developers, timelines, and scope
• Strong analytical thinking and problem-solving
• Ability to work in a fast-paced implementation environment
• Success Metrics for the Role
• The candidate will be measured based on:
• On-time delivery of ERP milestones
• Reduction in project delays
• Client satisfaction scores
• Quality of documentation and task clarity
• Efficient coordination between business and development teams

Role & Responsibilities

Lead and mentor a team of data engineers, ensuring high performance and career growth.

Architect and optimize scalable data infrastructure, ensuring high availability and reliability.

Drive the development and implementation of data governance frameworks and best practices.

Work closely with cross-functional teams to define and execute a data roadmap.

Optimize data processing workflows for performance and cost efficiency.

Ensure data security, compliance, and quality across all data platforms.

Foster a culture of innovation and technical excellence within the data team.

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

About the opportunity:

We are looking for someone who has Proven and demonstrable experience as a creative visual designer working on user experience problems and UI design for interactive digital experiences and experience working alongside an agile environment focusing on an iterative approach and working with Product Owners and Developers.

Roles and responsibilities:

• Create and show solutions – Including prototypes, mockups, and other visual designs and user flows using tools such as Figma, Principle, Framer, Whiteboard
• Communicate clearly – Present your work to the Product Team, Developers, and Stakeholders explaining your rationale and vision
• Follow and validate standards – Prepare and maintain UI style guides, visual strategies, page layouts, processes, icons, and color palettes using component library files
• Analyze and Improve – Work with and improve the user experience offered by providing wireframes and storyboards for UX improvements
• Produce pixel-perfect design specifications for user interface elements and user experience processes that are validated through research and testing
• Utilize data from end-user feedback, Google Analytics, business requirements, technical considerations, and context experts to deliver a user experience that surpasses expectations
• Work closely with software engineers to ensure your designs are implemented and functionally complete to a high standard of polish and assist with usability testing
• Working with an interdisciplinary team of developers and collaborating with the marketing team to create novel designs and solutions
• Interpreting insights from end-user feedback and designing with the business in mind while still being innovative and delightful

Desired skills and experience:

• Good to have some experience with building a video-based web application experience in tools such as Figma
• Understanding of HTML/CSS
• Attention to detail and understanding of what makes a good interactive experience for the end-user
• Experience creating low/mid/high fidelity interactive prototypes
• Proven communication skills with the ability to clearly articulate a problem space with verbal, written, and presentation skills to a variety of audiences and stakeholders.
• Experience in user testing, usability testing, and working with user acceptance criteria and excellent proofreading skills.
• Open to collaboration and ability to incorporate constructive feedback.
• Experience in web and email design is good to have. 
• SaaS expertise.
• A/B testing tools usage is an asset.

MUST have skills:

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Strong Understanding of Threejs Concepts
• Experience working with Threejs Immersive projects using Camera,Lights,Textures,Animations and shaders.
• Understanding of APIs, pagination, searching, sorting 
• Experience in setting up Projects with Webpack and the various loaders and plugins.
• Creating high performance UI etc.
• Proficient understanding of web markup, including html5 and css3.
• Basic understanding of 3D mathematics.
• 1 years of experience in 3D technologies such as WebGL, Three.js, etc
• Experience working in a Distributed/Cloud-based environment.

Experience:

• Min 3 year experience
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.