TenderDetail
http://www.tenderdetail.comAbout
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Jobs at TenderDetail
Position: Customer support associate
Experience:0-1 years
Location: Ahmedabad(wfo)
Description
We are seeking a dedicated and enthusiastic Customer Support Associate to join our dynamic team! This is an excellent opportunity for individuals with 0-1 years of experience who are eager to kickstart their careers in customer service. The ideal candidate will be responsible for assisting customers with their inquiries, providing timely responses, and ensuring a high level of customer satisfaction. As a key member of our support team, you will play a vital role in creating a positive experience for our customers by effectively resolving their issues and answering their questions. You will be trained in our products and services to help you understand customer needs better. This entry-level position offers a chance to learn and grow within the organization while contributing to our mission of delivering exceptional service. We value teamwork, and as part of our supportive environment, you will collaborate with other team members to enhance our processes and workflows. If you are passionate about helping others, have excellent communication skills, and are looking for a place to grow and develop your career, we want to hear from you! Join us on our journey to provide outstanding customer experiences and become an essential part of our team.
Responsibilities
Respond promptly to customer inquiries via phone, email, and chat.
Provide accurate information regarding products and services.
Resolve customer complaints and issues effectively and efficiently.
Document all customer interactions and Issues in the system.
Assist customers with account management and order processes.
Collaborate with other departments to address customer needs and concerns.
Maintain a professional, positive, and friendly attitude toward customers.
Requirements
High school diploma or equivalent; additional education is a plus.
Strong verbal and written communication skills.
Customer-focused mindset with a passion for helping others.
Ability to work in a fast-paced environment and manage multiple tasks.
Basic computer skills, including familiarity with CRM systems and Microsoft Office.
Strong problem-solving skills with attention to detail.
Ability to work effectively in a team and independently.
Position: Inside Sales Executive
Experience: 2-3 Years
Location: Ahmedabad (onsite)
Description
We are seeking a motivated and results-driven Sales Executive with 2-3 years of experience in the Tender Marketing and Sales industry to join our dynamic team. The ideal candidate will have a passion for sales and a proven track record of delivering outstanding results in a fast-paced environment.
Responsibilities
- Making Inbound calls to potential customers
- Developing relationships with existing clients
- Upselling and cross-selling products and services
- Educating customers about Products & Services
- Converting free listings to paid listings
- Ensuring customer satisfaction
- Facilitating up-selling and cross-selling opportunities
Desired skills
- Excellent communication skills
- Ability to influence and negotiate
- Customer-centric approach
- Ability to thrive in a fast-paced environment
- Self-motivated and target-driven
- Passionate about making a difference in sales
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About the company
Who we are
We are Software Craftspeople. We are proud of the way we work and the code we write. We embrace and are evangelists of eXtreme Programming practices. We heavily believe in being a DevOps organization, where developers own the entire release cycle and thus own quality. And most importantly, we never stop learning!
We work with product organizations to help them scale or modernize their legacy technology solutions. We work with startups to help them operationalize their idea efficiently. We work with large established institutions to help them create internal applications to automate manual opperations and achieve scale.
We design software, design the team a well as the organizational strategy required to successfully release robust and scalable products. Incubyte strives to find people who are passionate about coding, learning and growing along with us. We work with a limited number of clients at a time on dedicated, long term commitments with an aim to bringing a product mindset into services. More on our website: https://www.incubyte.co/
Join our team! We’re always looking for like minded people!
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SalaryBox is solution that makes employee management effortless.
Our product offers a range of features, from time and attendance tracking to employee payments, and much more. We help small businesses manage their payroll by eliminating the hassle of manual, paper-based processes With our service, you'll always know what you owe employees when payments are due, and who's been paid.
With our automated system, you can have your payroll processed in seconds, right from the palm of your hands. Our customers enjoy peace of mind knowing their company is following all regulations.
Founded in 2020 , we have raised capital from top-tier investors including Y Combinator, DoorDash Inc.’s Gokul Rajaram, former Tinder and Spotify executive Sriram Krishnan and former Facebook executive Anand Chandraskeran.
Our values are rooted in Customer Empathy & a relentless obsession with Product Innovation. Our passion to build an extremely useful and usable product has helped us grow significantly within a small span of time.
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Tap into our growing community of expertly vetted remote professionals. Search expertly vetted professionals by experience, skills, and budget. Interview and hire within minutes.
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