Ria Insurance Career

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

WHAT YOU WILL DO

RIA’s vision is to build the gold standard for healthcare technology systems and healthcare data platform in India. The core technology we are building is a data platform on the cloud bringing together vast volumes and types of health data. A data analytics layer will sit on top and allow us to create AI and ML models in the near future. Additionally, we are working on an API ecosystem where we integrate with a number of partners for insurance distribution and business partnerships. And to tie it all together a cutting-edge user experience to deliver better healthcare and insurance experience to customers.  

If you’re looking to not just test applications in a mundane/mechanical way this is the right place for you. Over the next few years, you will get to build automation tools & frameworks in order to productize testing itself at RIA. You will get to understand RIA’s applications inside out like no one does as you create, execute and automate testing at RIA. This is a great opportunity to be part of something new and cutting edge.

REQUIREMENTS

 Must Have:

   

• 3-4 years of experience as QA Engineer with demonstrable experience in Manual testing
• Experience in Testing web apps and APIs is a must
• Mobile app testing is a plus
• Should be able to define user scenarios using black-box testing and also, identify possible failure modes using white-box testing.
• Automated testing using Selenium and Java - preferred, but can consider others with automation experience too
• Automated testing of APIs and mobile apps is a plus

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

WHAT YOU WILL DO

RIA’s vision is to build the gold standard for healthcare technology systems and healthcare data platform in India. The core technology we are building is a data platform on the cloud bringing together vast volumes and types of health data. A data analytics layer will sit on top and allow us to create AI and ML models in the near future. Additionally, we are working on an API ecosystem where we integrate with a number of partners for insurance distribution and business partnerships. And to tie it all together a cutting-edge user experience to deliver better healthcare and insurance experience to customers.  

If you’re looking to design and architect a cutting edge, serverless, cloud based infrastructure solution on AWS this is the right place for you. Over the next few years you will get to work with building CI/CD deployment pipelines for microservices, architecting data lakes/warehouses, securing sensitive user data on the cloud, and setting up RIA to scale to millions of users seamlessly. This is a great opportunity to be part of something new and cutting edge.

REQUIREMENTS

        Must Have

• 4-5 years of experience working as a DevOps Engineer
• Should demonstrate experience in automating CI/CD pipelines using Jenkins or Gitlab CI.
• Should demonstrate experience in managing deployments of microservices with expertise in container(Docker) based workloads.
• Should have experience in managing and optimizing cloud infrastructure management with a preference for AWS.
• Additional experience of Terraform or CloudFormation would be a plus.
• Additional experience on deploying workloads on AWS Fargate, Kubernetes (AWS EKS) would be a plus

What we do:

RIA is a funded InsurTech startup looking to revolutionize the way people think of health insurance. Our technology and data is transforming the insurance experience and enabling us to be a partner in a customer’s health journey.

Why join us:

• Fast-growing environment with clear responsibility & opportunity to ‘build & grow’
• Opportunity to be part of a team bringing change to the Insurance industry with cutting-edge technology & data
• Partner with a stellar leadership team:
  • educational backgrounds from IIT Kanpur, Kellogg, MIT, Univ. of Michigan, etc.
  • extensive insurance experience across firms including Swiss RE, Tata AIG, Bajaj Allianz
  • worked with some of the biggest names in their industries such as McKinsey & Co, Deloitte, Goldman Sachs
  • launched & grown multiple start-ups between us

What you will do:
RIA’s vision is to build the gold standard for healthcare technology systems and healthcare data platform in India. The core technology we are building is a data platform on the cloud bringing together vast volumes and types of health data. A data analytics layer will sit on top and allow us to create AI and ML models in the near future. Additionally, we are working on an API ecosystem where we integrate with number of partners for insurance distribution and business partnerships. And to tie it all together a cutting-edge user experience to deliver better healthcare and insurance experience to customers.

If you’re looking to work with data platforms, API architectures, AI & ML models, or UX this place is right for you. Over the next few years you will have opportunities to build state of the art technology that is helping people stay healthy. We are looking for the best developers out there to help us architect, build and launch RIA’s platform. This is a great opportunity to be part of something new and cutting edge.

Requirements:

• 4+ years of experience in building products and shipping to production
• Should have developed REST-based services running
• Demonstrate proficiency of NoSql databases such as MongoDB
• Know the basics of HTML5/CSS3/JavaScript
• Knowledge of using AWS services such as ELB, SNS, etc.
• Knowledge of using AWS to deploy systems on the cloud
• Abiliity to estimate time and complexity of development activities assigned 
• Strong analytical skills and problem-solving ability
• A deep hunger to create scalable technology products
• Strong written and verbal communication skills

 

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

WHAT YOU WILL DO

• You will define and finalize the customer’s insurance sales journeys for the digital affinity channel by working closely with the affinity partner and RIA’s Digital Affinity Partnership Manager. 
• You will collaborate with various RIA teams (UI/UX, Engineering, Process Design)  to launch each journey by
• Creating wireframes
• Designing pages
• Creating the PRD, epics, stories
• Prioritizing features
• Supporting the dev team
• Activating reporting
• Defining test plans
• Managing the UAT and rollout
• You will manage the product relationship with the partners during the launch phase by
• Sharing APIs/SDKs with partners, helping address questions
• Coordinating change requests to the UI/UX  or customer journeys
• Solve for any tech issues which comes up during launch
• In the growth phase, you will be responsible for metrics of customer conversion and NPS, and will constantly work on optimizing them by
• Designing and conducting experiments and A/B tests
• Making changes to the customer journey, UI/UX
• Recording and measuring everything using a variety of analytics tools
• Brainstorming with the partnership manager
• You will keep a pulse on RIA’s partners, end-customers, and liaison with the Digital Affinity Platform PM for platform productization requirements
• Evangelize the product - represent the product in online communities, conferences, interact with experts

REQUIREMENTS

Must Have

• Extensive experience with digital journeys for Customer UI/UX, Digital Partner UI/UX 
• Past experience in working with engineering to deliver on customer journeys, extensive experience in building APIs and doing API documentation
• Past experience with customer data models, optimizing sales conversion journeys, metrics reporting
• Past experience in building playbooks and rolling them out to users

Good to Have

• Strong process orientation with experience in process automation
• Past experience with an InsurTech or FinTech is a plus
• Past experience in building embedded finance or embedded insurance products is a plus

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

WHAT YOU WILL DO

• Maintain productivity goals, quality standards and ageing timeframes for the sales process
• Organising and completing tasks per assigned priorities.
• Conducting product & process knowledge trainings for the team and creating documents thereof
• Managing task & resource allocation within the team
• Documenting and maintaining a solid working knowledge of the healthcare & insurance industry and of all products, services and processes performed by the team. Documents include but not limited to FAQs, competition mapping, process notes
• Maybe be required to speak with the customers for feedback and/ or resolve queries
• Involvement with the internal tech team for accurate representation of the insurance product on the website
• Market analysis of competition
• Compiling, analysing and various operations & sales reports/ MIS

REQUIREMENTS

• Prior experience of at least 2 years in health insurance sector in issuance and post sales process
• Excellent knowledge of MS office (Word/ PPT/ Excel)
• Excellent communication (verbal and written) and customer service skills.
• Demonstrate strong reading comprehension and writing skills.
• Experience of supporting a sales team would be a an advantage

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & the University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

WHAT YOU WILL DO

The key role of the Business Process Design - Associate is to become a core implementation team member for RIA Symphony - our low-code insurance automation platform. 

In this role, you would:

• Work in a consultative setting with business users to help them define user requirements, the scope of processes, optimizations, etc. to drive better business outcomes
• Be responsible for taking the business user requirements and turning them into highly efficient and scalable BPMN processes - you’re responsible for Designing, Modeling, Deployment, and Testing the processes on the RIA Symphony Platform
• Create effective documentation for processes you build
• Work with business users on an ongoing basis to review the performance of processes, deep-dive into analytics, suggest optimizations and make the appropriate changes to processes
• Work closely with engineering, design, and business leadership to define the product vision and strategy for developing the RIA Symphony platform into a world-class technology platform
• Contribute to the building of Playbooks and SOPs 

 REQUIREMENT  

• Looking for a Process Ninja
• 4+ years of experience in BPMN development across any workflow automation platform, process engine, or rules engine such as Appian, Alfresco, Camunda, Drools, FICO Blaze, Magnum, MIRA-PoS, ALLFINANZ, In rule, JBPM, Pega, Pipefy; 
• Experience with BPMN 2.0, DMN is a plus
• Working knowledge of basic programming constructs, JSON structure, APIs
• Direct experience or past education as a developer is a huge plus
• Experience in insurance is a plus, but not mandatory
• Experience collecting both internal and external customer feedback and requests, empathizing with their challenges and opportunities, and prioritizing roadmaps to optimize results
• Strong verbal and written business communication skills 
• Any past experience in building automation platforms or business rules engines is a plus
• Understanding of the power of low-code, no-code platforms

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform.

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact!

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

RIA is hiring sharp, energetic, self-motivated people who are passionate about startups. We are looking for a graphic designer who can

• Understand design briefs and determine requirements
• Apply graphic design principles (i.e., layout, imagery, typography, etc.) to communicate themes and messages in non-interactive communication materials
• Maintain company’s identity, design standards, and policies
• Work on, and lead, design work across
• Web UI (mobile and desktop) for many of our insurance partner launches
• Banners and other digital display marketing content
• Email campaigns
• Social media 
• Presentation templates, external reports

• Proven visual design experience of 3-4 years
• Hands-on experience in graphics across digital formats (mobile and desktop web UI, banners, social media, e-mailers, whatsapp messages etc.)
• Design mastery with non linear thinking: to view the consumer as a person and ideate solutions with the consumer in mind.
• Ability to lead multiple initiatives from concept to final execution, and manages complexity with agility and excellence and attention to detail.
• Proficient in Adobe CS, Figma or other similar applications
• Degree in Design, Visual communication, HCI, HCD, or a related field is a plus
• Strong portfolio of graphic designs and illustrations

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

WHAT YOU WILL DO

• Drive execution and performance for the delivery teams and sales journeys
• Understanding the product requirements of the delivery teams and working closely with the technology team to scope, develop, test, and implement the solutions. 
• Blend strong working knowledge of the health insurance domain with practical business acumen, operational excellence, and process development with hands-on technical expertise
• Determine, measure and report performance and benchmarking activities assesses against goals (ROI and KPIs) for all relevant metrics for business, including but not limited to user behaviour, sales funnel, portfolio analysis (product mix, issuance, cancellation, and grievances etc.)
• Suggest product innovations to ensure a customer delight - from onboarding to fulfilment and grievance redressal
• Own the learning & development initiatives: 
• Identifying needs and tracking progress made by the teams and filling gaps
• Creating knowledge repositories and training modules - product specific, soft skills. etc.
• Initially, the candidate would be required to step in as a training manager for the delivery teams.
• Lead the Q&A function for delivery and marketing teams
• Creating, operationalising, and documenting process flows and roadmaps:
• Create and enhance documentation of processes, including but not limited to Process Notes, Calling Scripts for Sales and Servicing teams, SOPs/ Playbooks, FAQs
• Work closely with the Conversion Product Manager, Platform Product Manager, Delivery Teams, and Partnership teams to define productization roadmap
• Create, documents, and iterate processes and roadmaps for delivery teams, including but not limited to Sales-, Post Sales-, Client Servicing, Learning & Development-, Q&A- teams.

REQUIREMENTS

• ROI, business, revenue and metrics oriented mindset
• Data led decision making and ability to analyse complex data
• Strong work ethic complemented by a positive, can-do attitude
• Self-driven, ability to take charge and drive progress without needing constant oversight or direction
• Wireframing and creating prototype will be a plus
• Entrepreneurial stint will be a plus
• InsurTech or Insurance experience is essential
• Ability to execute efficiently in a fast-paced, fluid start-up environment where change is constant and creativity is a must

 

Want to bring change in insurance and healthcare in India?

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

WHAT YOU WILL DO

The key objective of the Symphony PM is to build RIA Symphony, our low-code insurance automation platform, which will help us bring process automation to the entire insurance value chain. This will include the following: 

• Create and drive the Product Roadmap across various stakeholders in Underwriting, Ops, Finance, Distribution, Tech, Data and more
• Work closely with other product managers and the RIA Symphony Design team to understand what modules, microservices, APIs, UIs are required behind the insurance processes, and to work with the back-end-engineering team to build and deploy them
• Work with front-end engineering teams to make Symphony a simple, easy to use, internal Saas product for all stakeholders

REQUIREMENTS

      Must Have

• Experience building, managing a B2B Cloud based Saas product (2-3 years) across both the backend and frontend
• A computer engineering or computer science degree, and min 3 years of experience as a developer
• Willingness to jump right into database design, API definitions, microservices architectures to build the core foundations of RIA Symphony  (from the product side)
• Strong process thinking and ability to outline the product development process clearly
• Very strong passion for solving customer needs i.e. customer centric approach

       Good to Have

• Prior work experience with process engines, state machines
• Demonstrated ability to work with data, data tools (python)
• Knowledge of various PM tools for documentation, sprint management, design/wireframing, analytics

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform.

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact!

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

As a member of the early founding team, you will help lay the foundation for the Culture and Human Capital policies and operations. You would play a critical role in driving our growth by defining our team culture, setting up the basics for organization design and performance management as well as being hands-on in attracting, building and retaining a team of A players. Specifically, the role involves hiring and building a world-class team, including:

 

 

• Strategize around team org structure - continue to revise our org structure as we grow, work with business teams to create appropriate and interesting JDs, publish and market the JDs in the appropriate recruiting channels, build the interview process for each role
• Drive the recruiting funnel (with quick SLAs) with People Operations team - identify right candidate profiles with business stakeholders, ensure quick turn-arounds to interview candidates, take candidates through interview process, negotiate and give offers, and work with management on closing candidates! 
• Work at a strategic level - work with leadership to continually improve recruiting, assess industry practice and benchmarks, create a great work environment and culture, and work to retain A players
• Manage external partnerships with recruiting agencies as well as build and execute a campus hiring strategy 
• Ensure that people operations processes are created and followed e.g. payroll, legal and national employment policies and laws
• Work with leadership on team member growth - compensation, performance monitoring and feedback, coaching of team members, OKRs, etc. 
• Support implementation of new HR Programs, initiatives and activities.

 

• Passion for building businesses by focusing on our most critical area - our team! 
• You share our values and are comfortable challenging status-quo
• Demonstrated experience in a tech start-up HR team including end-to-end talent acquisition, (ability to work in a fast paced environment with competing demands) OR Ex-Entrepreneurs with a passion to build teams and people operations would be welcome! 
• Excellent verbal and written communications skills 
• You’re responsible – only apply if you can get your hands dirty (i.e. do everything) 
• Strong attention to detail e.g. lead coordination and execution