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Provana cover picture
Founded :
2011
Type :
Services
Size :
1000-5000
Stage

About

Provana is a knowledge process management company based in Lisle, Illinois, founded in 2011. It specializes in providing technology-driven and human-enabled solutions for the credit and collections, legal processing, and revenue cycle management sectors. The company focuses on delivering enterprise-grade outsourcing capabilities tailored for small- and mid-sized enterprises (SMEs), emphasizing a client-centric and collaborative approach. Provana offers a comprehensive SaaS platform and custom tech solutions, including a Compliance Management System, speech analytics tools, business analytics dashboards, and process automation services. The company also utilizes machine learning and natural language processing for data analysis. Its client base includes SMEs and Fortune 100/500 companies, primarily in the US market, with a focus on industries such as law, insurance, and accounts receivable. With a global presence that includes operations in India, Provana aims to enhance profitability and ensure compliance for its clients.
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Jobs at Provana

Provana
at Provana
Agency job
via TIGI HR Solution Pvt. Ltd. by Vaidehi Sarkar
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Noida
10 - 15 yrs
₹10L - ₹15L / yr
VLOOKUP
Pivot table
Recruitment
Human Resources (HR)
HR management
+4 more

Requirements:

  • Proven experience as an HRBP, preferably in large-scale, fast-paced environments.
  • Awareness of key HR metrics like attrition, shrinkage, WFM, etc.
  • Strong experience in event management, including planning and executing large-scale events.
  • Ability to use technology and digital media to enhance communication effectiveness.
  • Proficiency in Microsoft Office tools (Publisher, Word, Excel, PowerPoint, SharePoint, Live Meeting).
  • High energy, drive, enthusiasm, initiative, and commitment.
  • Excellent communication, influencing, and interpersonal skills with an approachable style.
  • Strong judgment, patience, and tact in challenging situations.
  • Willingness to work night shifts.



Mandatory Criteria (Can't be neglected during screening) :

 

  • Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, including team management experience and fluent communication skills.
  • Candidate must have handled at least 1300 employee headcount.
  • Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).
  • Need candidates from BPO, KPO, or BPM industry only.
  • Candidate must have strong expertise in Excel (Pivot, VLOOKUP, formulas, MIS reporting etc.)
  • Candidate must be comfortable working in evening/UK shifts (5:30 PM – 3:00 AM).
  • Candidate should have experience in HR Operations, Recruitment, Payroll, Compliance and conducting new joiner orientations.

 

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