Optimiser CRM
https://www.optimiser.com/Optimiser CRM is an all-in-one robust platform which lets you manage and make intelligent decisions about your business for growth. It’s fully customisable, user friendly with comprehensive suite of features that help businesses of all sizes within diverse industries. It helps organisations effectively manage Customer Relationships Management Tool, Sales Pipeline, Marketing Automation, Analytics, Lead Management, Events Management, Venue Management, Project/Task Management, Smart Reporting, Dashboard and more.
Optimiser CRM is a part of Glotelligence, a fast growing Tech Company backed by strong investors and founders with years of experience. Our global team based in the UK and India works tirelessly in a fast-paced environment to make technology innovations come to life.
Optimiser CRM is an all-in-one robust platform which lets you manage and make intelligent decisions about your business for growth. It’s fully customisable, user friendly with comprehensive suite of features that help businesses of all sizes within diverse industries. It helps organisations effectively manage Customer Relationships Management Tool, Sales Pipeline, Marketing Automation, Analytics, Lead Management, Events Management, Venue Management, Project/Task Management, Smart Reporting, Dashboard and more.
Optimiser CRM is a part of Glotelligence, a fast growing Tech Company backed by strong investors and founders with years of experience. Our global team based in the UK and India works tirelessly in a fast-paced environment to make technology innovations come to life.
Jobs at Optimiser CRM
About the job
Job Role: Project Manager
Location: Remote
Salary: Competitive salary and Benefits
Who we are?
We set out to build the world’s most simple CRM platform that is highly configurable and replaces multiple applications. Optimiser CRM enables our clients to replace multiple applications with a single highly configurable application thereby reducing their costs significantly. It enables our clients to have a platform providing single source of truth that has an impact on every aspect of our client business. With integrated Optimiser touchpoint CMS, we have developed a unique and advance platform that enables our clients to interact and service their customers in the most efficient manner.
Who you are?
We are looking for a strong Project Manager in our Remote/India office to help drive strategy to execution for Optimiser Platform. This person will partner closely with engineering and product leadership around the globe to build outstanding AI platform services. He/She will collaborate with the Client service team on requirements, business value scoring and success metrics. The Project Lead drives the requirement gathering process that accurately reflects business needs which includes: risk and impact analyses, “as is” and “to be” process documentation, agnostic of a specific technical solution. The Project Lead reviews technical solutions for compliance to business processes and objectives. Project Lead may contribute to UI / UX, solution designs, testing plans and execution, as well as involve in training, solving and review the project management aspects to address business and operational needs.
Responsibilities
- The ideal candidate will perform all the usual platform product management responsibilities such as:
- Develop a keen understanding of the needs of your customers
- Build a strong product strategy and roadmap to address those needs, in concern with your product management and engineering colleagues
- Drive execution against your plan along-with your engineering team
- Engage with the business users at different levels to understand business needs, analyse, document, evaluate and prioritise the requirements and make recommendations on the solution and implementation.
- Partner with various business leads and solution teams to evaluate how to best leverage integration expertise to meet evolving business requirements and information needs.
- Understand, analyse, and translate business and marketing requirements into functional requirements, supporting documentation, user stories, and acceptance criteria.
- Drive feature assessment, requirements gathering, sprint planning, and documentation
- Develop and own user stories and acceptance criteria that represent the requirements provided by the business
- Prioritise the work for the product team to ensure focus on highest business value items
- Partner with the development manager, testing team to remove any blockers for the team
- Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines.
- Provide functional leadership during technology enhancements/upgrades/implementations and work successfully as a liaison with various internal business/technical partners.
- Partner with the product support team to deliver training, support and technical assistance to the operation team and end users.
- Contribute and establish standards and best practices
Qualifications
- A deep understanding of the building CRM Platform - Salesforce/HubSpot/ZOHO
- Minimum 10-12 years combined experience in engineering or project management with expertise in SaaS or PaaS environments.
- Experience as a Project Manager at multinational tech companies, delivering successful projects across multiple time zones will be preferred.
- Consistent track record to influence and coordinate multi-functional teams to complete a plan.
- Well-developed leadership, management, analytical and strategic-thinking skills, with the ability to excite and lead others.
- Excellent organization and communications skills, with experience communicating across groups with varying degrees of technical background.
- Experience addressing executive leadership, participating in the sales cycle, and handling critical customer issues.
- Experience with big data technologies, analytic platforms, and AI/ML frameworks
- Experience in Zoho or Hubspot
- Experience in tools for managing requirements like JIRA, SharePoint, Confluence
- Should be flexible in work timings
- Job Types: Regular / Permanent, Full-time
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Too many software teams don’t know their users. Our founders aimed to fix that with UserIQ. Since spinning out of Georgia Tech’s Advanced Technology Development Center program, we’ve assembled an accomplished team and designed award-winning, elegant solutions that solve real problems.
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We love code. Infact everybody at UserIQ gets to write code. After all, handcrafted code + crazy ideas = awesome product. So you are in good company to learn & grow.
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