Nirogam India Pvt. Ltd. Careers

Interested candidates are requested to apply through our website: https://nirogam.com/pages/career" target="_blank">https://nirogam.com/pages/career.

We at Nirogam, a group of aspiring individuals, have a vision that authentic Ayurveda should reach every home in India and beyond. The Ayurveda industry has seen multifold customer acceptance in the past decade and continues to grow at an unprecedented pace globally. As a person who bags this opportunity, get ready to create a big bang on all platforms of business growth.

Role: As the Digital Growth Hacker for Nirogam, you will be designing and running high-impact campaigns that can lead to business growth to a 6X level. The growth marketer will also work closely with sales, customer success, product, and leadership teams to shape the future of the Ayurveda pharmacy and personal care industry. Your work will be critical to the overall growth of the organization and indirectly driving up the top line.

Responsibilities: What you will do:

Manage all marketing initiatives to achieve business goals Play a key part in the overall revenue plan of business, add value to the growth through the processes through analytics and marketing acumen Owning digital strategy, managing growth on eComm market places Driving marketing campaigns across all channels - emails, social, website, webinars, search, paid, events, exhibitions, and others; to increasing customer base/revenue on these platforms. Building powerful lead acquisition and nurturing funnels, using marketing automation tools to deliver high-quality leads. Repurposing content for distribution across multiple channels to ensure maximum impact. Constantly identifying new opportunities to engage the target audience and drive campaigns from planning to execution Responsible for performance and growth of digital marketing metrics. Drawing insights from campaign and market data and collaborate with content marketing, social media, and creative teams into impactful marketing campaigns. Working with sales team for lead management, and sales enablement activities.

Required Qualifications and Skills:

Ø Technical Competencies Prior demonstrated 7years of relevant experience with Pharma and E-commerce Bachelor's degree or MBA in Business, Marketing, and Sales, or related field Ability to prioritize conflicting deadlines. Strong knowledge of all MS Office applications (PowerPoint, Word …). Excellent spoken, written, and verbal communication skills and able to communicate effectively. with people at different levels of hierarchy. Excellent attention to detail. Proficiency to set up SOPs and checklists. Handling CRM and Sales Navigator Tools Motivated, energetic with a can-do attitude. Helpful and supportive spirit, Problem solver. Professional attitude and presentation. Ability to create a business plan, projections, and designing an incentive, schemes, deals, and discounts to maximize growth and profitability. Experience of working from zero base, ground up which means setting up processes and systems for the growth hacking initiatives and targets Should have handled budgets of 50 lacs to 1 cr on Google, Facebook and other growth hacking platforms. Should have at least 4x ROAS (return on ad spend). Should have generated revenue from the brand's own website. Experience in creating sales funnel - lead generation. Must be very strong in analytics. Should have an entrepreneurial mindset and a high ownership quotient. Hands-on experience with digital marketing tools and marketplaces. Hands-on experience in leveraging media & non-media-led acquisition including co-marketing, partnerships, and referral programs. Expertise in using a data-driven rapid experimentation approach to build a holistic acquisition program. Highly creative in devising digital & partnerships campaigns that engage, inform and motivate. A knack for making data-driven decisions with a good understanding of the product, marketing, and growth analytics. A hustler who is creative and comes with an experimental mindset.

Ø Behavioural competencies An analytical mindset and leverage data for impactful commercial decisions. Should have excellent time management and organizational skills Good with Negotiation Skills and Problem-solving skills. Deep Listening and being Coachable.

We at Nirogam, a group of aspiring individuals, have a vision that authentic Ayurveda should reach every home in India and beyond. The Ayurveda industry has seen multifold customer acceptance in the past decade and continues to grow at an unprecedented pace globally. As a person who bags this opportunity, get ready to create a big bang on all platforms of business growth.

As the Secretary for Nirogam, you will be responsible to provide full administrative and secretarial support at a senior level to the Director to ensure the smooth management of day-to-day affairs, and the most effective use of time. The goal is to contribute to the efficiency of the overall business.

What you will do:
 

1. Manage Director’s calendar, tasks,calls and assessing the priority of appointments and reallocation as necessary. 
2. Maintaining executive’s agenda and assisting in planning appointments, board meetings, conferences, etc.
3. Attending meetings and preparing “Minute of Meetings”, organizing meetings with timely reminders and ensuring that the Director is well prepared for those meetings, preparing agendas, pre-meeting briefings, and meeting papers.
4. Manage Director’s  and other accompanying guests travel arrangements (including visas/accommodation).  
5. Maintain Director’s office systems, including data management and filing. Ensure necessary documentation of tasks and projects as advised and required as per good documentation practices.
6. Maintain records of the Director’s contacts, Screen calls inquiries and requests, and deal with them when appropriate. Supervise all incoming/outgoing mail.
7. Assist Director in researching and following up with the action on matters which fall within the Director’s responsibility – chasing responses, triggering follow-up action.
8. Produce documents, briefing papers, reports, and presentations for the Director.
9. Meet and greet visitors empathetically at all levels of seniority.  
10. Assist the director in connecting to various people over the phone and dial-ins.
11. Handle sensitive and complex issues in a professional and objective manner. 

Key Results Area:

1. Task Closure 
2. Smooth Operations of Director’s office
3. Smooth administration of offices
4. Cost Savings created with increased task efficiency 

Required Qualifications and Skills:

Ø  Technical Competencies

• Bachelor’s degree or Vocational degree or diploma
• 1-2 years of proven experience as executive secretary or similar administrative role
• Excellent IT skills, including a working knowledge of presentation software packages, preferably MS Office, Google Workspace, and PowerPoint.
• Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly
• Administrative qualities to manage smooth office operations
• Basic research capabilities
• Should be able to operate calling software.

Ø  Behavioural competencies

• Good listening skills. Deep Listening and being Coachable.
• Should have the ability to enable professional interactions with a wide range of contacts, both internal and external.
• Should have excellent time management, communication skills, interpersonal skills, and organizational skills.
• Good with Negotiation Skills and Problem-solving skills.

• Excellent attention to detail, with the ability to maintain a high level of accuracy.
• A flexible, proactive approach to work including the ability to prioritize and re-prioritize.  
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Good Professional Outlook towards task closure  
• Professional communicator, confident when interacting with seniors and people with authority.

Interested candidates are requested to apply through our website: https://nirogam.com/pages/career.

We encourage interested aspirants to refer to our social media handles as given below:

Website: ​https://nirogam.com/pages/career

Facebook: https://www.facebook.com/Nirogam

Instagram: https://www.instagram.com/nirogamayurveda/?hl=en
Blog: ​https://nirogam.com/blogs/news

Quora: https://www.quora.com/profile/Puneet-Aggarwal-1

Amazon: https://www.amazon.in/s?k=nirogam&;ref=nb_sb_noss">https://www.amazon.in/s?k=nirogam&;ref=nb_sb_noss

Youtube: https://www.youtube.com/channel/UCECKzzJGM2UWqYj46BzTbMw

PodCast:https://www.listennotes.com/podcasts/that-ayurveda-guy-demystifying-ayurveda-T3yfo_blwct/

We at Nirogam, a group of aspiring individuals, have a vision that authentic Ayurveda should reach every home in India and beyond. The Ayurveda industry has seen multifold customer acceptance in the past decade and continues to grow at an unprecedented pace globally. As a person who bags this opportunity, get ready to create a big bang on all platforms of business growth.

As the  Digital Growth Hacker for Nirogam, you will be designing and running high-impact campaigns that can lead to business growth to a 6X level. The growth marketer will also work closely with sales, customer success, product, and leadership teams to shape the future of the Ayurveda pharmacy and personal care industry. Your work will be critical to the overall growth of the organization and indirectly driving up the top-line.

What you will do:
 

• Manage all marketing initiatives to achieve business goals
• Play a key part in the overall revenue plan of business, add value to the growth thought the process through analytics and marketing acumen

• Owning digital strategy, managing growth on eComm market places
• Driving marketing campaigns across all channels - emails, social, website, webinars, search,paid, events, exhibitions and others; to increasing customer base/revenue on these platforms.
• Building powerful lead acquisition and nurturing funnels, using marketing automation tools to deliver high-quality leads.
• Repurposing content for distribution across multiple channels to ensure maximum impact.
• Constantly identifying new opportunities to engage the target audience and drive campaigns from planning to execution
• Responsible for performance and growth of digital marketing metrics.
• Drawing insights from campaign and market data and collaborate with content marketing,social media, and creative teams into impactful marketing campaigns.
•  Working with sales team for lead management, and sales enablement activities.

Required Qualifications and Skills:

Ø  Technical Competencies

• Prior demonstrated 8 years of relevant experience
• Bachelor's degree or MBA  in Business, Marketing, and Sales, or related field
• Ability to prioritize conflicting deadlines.
• Strong knowledge of all MS Office applications (PowerPoint, Word …).
• Excellent spoken, written, and verbal communication skills and able to communicate effectively. with people at different levels of hierarchy.
• Excellent attention to detail. 
• Proficiency to set up SOPs and checklists. 
• Handling CRM and Sales Navigator Tools
• Motivated, energetic with a can-do attitude.
• Helpful and supportive spirit, Problem solver.
• Professional attitude and presentation.
• Ability to create a business plan, projections, and designing an incentive, schemes, deals, and discounts to maximize growth and profitability.
• Experience of working from zero base, ground up which means setting up processes and systems for the growth hacking initiatives and targets
• Should have handled budgets of 50 lacs to 1 cr on Google, Facebook and other growth hacking platforms.
• Should have at least 4x ROAS (return on ad spend).
• Should have generated revenue from the brand's own website.
• Experience in creating sales funnel - lead generation.
• Must be very strong in analytics.
• Should have an entrepreneurial mindset and a high ownership quotient

Ø  Behavioural competencies

• An analytical mindset and leverage data for impactful commercial decisions.
• Should have excellent time management and organizational skills
• Good with Negotiation Skills and Problem-solving skills.
• Deep Listening and being Coachable.

Interested candidates are requested to apply through our website: https://nirogam.com/pages/career.

We encourage interested aspirants to refer to our:

Website: ​https://nirogam.com/pages/career

Facebook: https://www.facebook.com/Nirogam

Instagram: https://www.instagram.com/nirogamayurveda/?hl=en
Blog: ​https://nirogam.com/blogs/news

Quora: https://www.quora.com/profile/Puneet-Aggarwal-1

Amazon: https://www.amazon.in/s?k=nirogam&;ref=nb_sb_noss">https://www.amazon.in/s?k=nirogam&;ref=nb_sb_noss

Youtube: https://www.youtube.com/channel/UCECKzzJGM2UWqYj46BzTbMw

We at Nirogam, a group of aspiring individuals, have a vision that authentic Ayurveda should reach every home in India and beyond. The Ayurveda industry has seen multifold customer acceptance in the past decade and continues to grow at an unprecedented pace globally. As a person who bags this opportunity, get ready to create a big bang on all platforms of business growth.

As the MIS Manager for Nirogam, you will be responsible for the  development and implementation of strategic and operational plans, projects and objectives by providing frontline support in respect of system software specifically with effective and efficient coordination between Departments; quick and reliable referencing; access to relevant data and documents,improvement in organizational and departmental techniques. 

You will be expected to promote the ethos and values of the Trust within the Organisation. To lead and be responsible for the maintenance, collating and reporting on data relating to pupils across the Organization.

What you will do:

Develop and Maintain Organization Network and Databases

1. Develop and maintain broad knowledge of the company's business and technology requirements and needs and  maintain system plans including operational requirements, budget requirements and schedules.
2. Develop and implement standardized MIS procedures across all business applications.
3. Develop process improvements for increased efficiency and cost effectiveness.
4. Create complex reports and end data analysis.  Ensure Robust processes are in place for quality data management
5. Responsible to generate, maintain, consolidate and track various Daily/Weekly/Monthly MIS reports
6. Identify the opportunities of automating the reports, snapshots and dashboards using advanced formulae, and other techniques.
7. Set up systems for smooth, structured and zero-followup data collection.

Ensure Stable Operation of Organization’s Network and Databases

1. Plan , track, monitor and manage software and hardware installations.
2. Perform periodic maintenance and servicing of MIS systems to improve operational efficiency.
3. To ensure all data fields have a gatekeeper and quality processes that enable accurate and up to date information to be maintained.
4. Generate Reports automatically to all major stakeholders

Implement Software and Security Updates

1. Implementing regular software, security and operating system updates.
2. Develop and implement MIS policies to ensure data accuracy and security.
3. Maintain the Integrity and Sanity of the data collection

Troubleshoot and Fix  Issues

1. Monitor MIS performance regularly to avoid unplanned outages and down times.
2. Diagnosing the root cause of this issue, and then formulating a strategy to solve.
3. Recommend and implement new technology solutions to improve productivity.

Manage Team

1. Conduct training on MIS activities to increase employee expertise.
2. Supervise and motivate the team to work collectively and efficiently.
3. Coordinate with the team to ensure that technology, infrastructure and operational requirements are met by ensuring on-time and accurate delivery of reports, analysis.
4. Continually monitor trends, performance & assist team  in making process improvements
5. Ensure individual & process-wise performance data is captured, provide operational metrics to management as required.
6. Analyse data and reports from various sources and provide actionable insights and suggestions to make reports contextual.

Required Qualifications and Skills:

Ø  Technical Competencies

• 5-6 years of relevant experience in a leading MIS role in a E-Com/FMCG/ Pharma company/Ayurveda company.
• Bachelor's degree  in Computer Science and Information Management System or  MBA
• Target Driven and should possess a Go-Getter Attitude
• Knowledge and experience in usage of data visualisation and Business Intelligence tools like Tableau, Google Charts, Google Data Studio and Google Sheets is mandatory.

Ø  Behavioural competencies

• An analytical mindset and leverage data for impactful commercial decisions.
• Should have excellent communication skills and organisational skills
• Good with System Analysis Skills, Critical Thinking Skills and Complex problem-solving skills.
• Deep Listening and being Coachable.
• Be a person of High Integrity.

Interested candidates are requested to apply through our website: https://nirogam.com/pages/career.

We encourage interested aspirants to refer to our:
Website: ​https://nirogam.com/pages/career

Facebook: https://www.facebook.com/Nirogam

Instagram: https://www.instagram.com/nirogamayurveda/?hl=en
Blog: ​https://nirogam.com/blogs/news

Quora: https://www.quora.com/profile/Puneet-Aggarwal-1

Amazon: https://www.amazon.in/s?k=nirogam&;ref=nb_sb_noss">https://www.amazon.in/s?k=nirogam&;ref=nb_sb_noss

Youtube: https://www.youtube.com/channel/UCECKzzJGM2UWqYj46BzTbMw

We at Nirogam, a group of aspiring individuals, have a vision that authentic Ayurveda should reach every home in India and beyond. The Ayurveda industry has seen multifold customer acceptance in the past decade and continues to grow at an unprecedented pace globally. As a person who bags this opportunity, get ready to create a big bang on all platforms of business growth.

Role:

As the Customer Service Manager for Nirogam, We are seeking a highly motivated and resourceful individual to build a customer service team optimizing all channels email, social media, chat and phone all while strengthening team culture and driving customer happiness.

You will be responsible for all aspects related to customer satisfaction and care as well as the supervision of our dedicated Customer Service Associates by developing effective customer service procedures, implementing customer loyalty programs,  process improvements, develop internal documentation, and contribute to a team environment, and setting customer satisfaction goals.

Responsibilities - What you will do:

Team Management and Collaboration:

• Develop metrics to measure the growth and performance of the team
• Develop/Implement/manage the Billing, CRM, and other required software as per the requirement of the project and map the entire customer service activities in it for effective management and monitoring of the department.
• Manage the approved budget of the customer service department.
• Keep accurate records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.

Customer Handling:

• Supervise day-to-day operations in the customer service department.
• Establish the NPS management system, process, and analysis of outcomes
• Improve customer service experience, create engaged customers and facilitate organic growth

Process Implementation/Documents/Sops:

• Create effective customer service processes, procedures, policies, metrics, and standards.
• Design and Implement an effective customer loyalty program.

Requirements - Qualifications and Skills:

Ø  Technical Competencies

• 5-6 years of relevant experience in a leading customer service role.
• Bachelor's degree or MBA  in Business, Marketing, and Sales, or related field
• Target Driven and should possess a Go-Getter Attitude
• Team Management and Should able to recruit Sales Reps, coach and monitor them

Ø  Behavioural competencies

• Strong process discipline and process orientation with High analytical skills
• Knowledge of Excel, CRM, Phone Sales.
• Ability to effectively influence and communicate cross-functionally
• Should have excellent time management and organizational skills
• Good with Negotiation Skills and Problem-solving skills.
• Deep Listening and being Coachable.

Results/ OKR:

• Net Promoter Score (NPS) 
• Customer Retention Score
• New Customers Added
• Customer Effort Score(CES)
• Customer SAtisfaction CSAT

We encourage interested aspirants to refer to our:

Facebook: https://www.facebook.com/Nirogam

Instagram: https://www.instagram.com/nirogamayurveda/?hl=en
Blog: ​https://nirogam.com/blogs/news

Quora: https://www.quora.com/profile/Puneet-Aggarwal-1

Amazon: https://www.amazon.in/s?k=nirogam&;ref=nb_sb_noss">https://www.amazon.in/s?k=nirogam&;ref=nb_sb_noss

Youtube: https://www.youtube.com/channel/UCECKzzJGM2UWqYj46BzTbMw

PodCast:https://www.listennotes.com/podcasts/that-ayurveda-guy-demystifying-ayurveda-T3yfo_blwct/