1) Community Benefits: We partner with various corporates and SMEs to offer special benefits on their services to our community members. - Maintain existing partnerships to make sure the deliverables from both the parties are met - Tying up with more such companies to offer relevant benefits 2) Events: The aim of these events is to generate new leads for coworking and to help our community members learn, network and grow. - Ideate, organize and manage all events while maintaining a good relationship with organizers and our partner spaces - Build new partnerships for organizing new interesting events every month 3) Marketing Collaborations: Tying up with companies/groups targeting the same consumer segment to help us expand our reach and generate new leads. Requirements: 1) Very polished and good communication skills. 2) Street-smart attitude, highly motivated. 3) Ability to take ownership 4) Humble and hardworking 5) Loves to interact/meet new people 6) Cheerful in nature 7) Well networked
You will be working particularly on the operations, customer retention side of myHQ ensuring we have a happy and growing user base. This means a strong focus on customer experience and staff management. Role and Responsibilities: 1) Customer Issue Resolution: Basic customer resolution for any queries, issues they face at our locations 2) Customer Feedback and Retention: Take constant feedback from our users on their experience and work on improving our services 3) Coordination with our partner HQs to ensure experience does not get hampered, leads are handled systematically
Role and Responsibilities: 1) Focus on converting prospective leads into clients 2) Establish first connect with the client. Convince them to come for a trial/demo of our spaces 3) Maintain follow-ups over calls to keep building the sales pipeline 4) Keep the team informed about the pulse of the community on the ground 5) Manage the customer base over time and ensure it is retained 6) Build community engagement on the myHQ app Traveling: 1) Frequent in-city travel to our HQs (depending on client visits / demos) 2) All traveling expenses will be paid by the company at standard industry norms.