

Shiftparadigm
https://shiftparadigm.comJobs at Shiftparadigm
Adobe Experience Platform Technical Lead
(Sr. Strategist, Tech Services or Principal Strategist, Tech Services)
About the Role
We're looking for a seasoned Adobe Experience Platform (AEP) Technical Lead to join our
team. In this role, you'll be the go-to expert for a suite of Adobe technologies – spanning AEP,
Real-Time CDP, Adobe Journey Optimizer, and Customer Journey Analytics – serving clients
across multiple industries.
You'll balance strategic thinking with hands-on execution: architecting solutions, building within
the platforms, and guiding other developers through implementation. You'll work alongside a
collaborative team of strategists, analysts, creatives, and engineers working across the broader
tech ecosystem – including Salesforce, Marketo, Adobe Experience Manager, and Adobe
Target – and you'll be a trusted voice in the room with our clients.
What You'll Do
Technical Leadership & Architecture
• Design and architect end-to-end AEP implementations, including data ingestion, schema
design (XDM), identity resolution, and segmentation strategies
• Lead solution design sessions, translating business requirements into scalable, bestpractice
technical implementations
• Define implementation standards, patterns, and documentation for the AEP ecosystem
across client engagements
• Break down complex technical implementations into clear, manageable tasks, delegating
ownership to other developers and team members
• Conduct peer reviews of other developers' work, providing constructive technical
feedback and ensuring quality and consistency
• Mentor and guide other developers working alongside you on AEP, RTCDP, AJO, and
CJA
Hands-On Platform Work
• Configure and build within Adobe Experience Platform: data streams, datasets,
schemas, sources, destinations, and merge policies
• Implement and manage Real-Time CDP audiences, identity graphs, and activation
workflows to downstream channels and platforms
• Build and optimize customer journeys in Adobe Journey Optimizer, including triggers,
decisioning logic, and cross-channel orchestration
• Set up and configure Customer Journey Analytics workspaces, connections, data views,
and calculated metrics
• Collaborate with adjacent developers on integrations with AEM, Target, Marketo,
Salesforce, Snowflake, and other ecosystem tools
Client Engagement & Advisory
• Serve as a subject matter expert for clients, helping them understand platform
capabilities, constraints, and best practices
• Lead and participate in discovery sessions, technical workshops, and solution
presentations
• Recommend implementation approaches based on industry experience, making tradeoffs
clear and actionable
• Translate complex technical concepts for non-technical stakeholders including
marketing, strategy, and product teams
• Stay current with the Adobe product roadmap and proactively bring relevant updates and
opportunities to client conversations
Cross-Functional Collaboration
• Work closely with strategists, analysts, and creatives to ensure technical solutions
support campaign goals and data insights
• Coordinate with other platform developers (AEM, Salesforce, Target, Marketo) to deliver
cohesive, integrated solutions
• Participate in sprint planning, backlog grooming, and technical discovery as part of an
agile delivery team
What You Bring
Required
• 5+ years of experience working in the Adobe Experience Cloud ecosystem, with deep,
hands-on expertise across AEP, RTCDP, AJO, and CJA
• Proven ability to architect and implement AEP solutions from the ground up, including
XDM schema design, data ingestion pipelines, and identity resolution
• Experience activating audiences from RTCDP to paid media, email, Adobe Target, and
other downstream destinations
• Hands-on AJO experience building multi-step customer journeys, decisioning, and
cross-channel messaging
• Strong understanding of CJA configuration, including connections, data views, and
Analysis Workspace reporting
• Experience with AEP RESTful APIs and Configuration as Code (CaC) best practices and
techniques
• Experience guiding and reviewing the work of other developers, with a strong eye for
implementation quality
• Comfortable presenting technical solutions and recommendations directly to clients and
stakeholders
• Familiarity with adjacent technologies including AEM, Adobe Target, Salesforce, or other
marketing/data platforms
Nice to Have
• Adobe certifications (e.g., Adobe Certified Expert in RTCDP, CJA or AJO)
• Experience with data engineering concepts: SQL, ETL pipelines, API integrations, or
event streaming
• Familiarity with web data collection via Adobe Web SDK / alloy.js or Launch/Tags
• Agency or consultancy background with experience managing multiple client
engagements simultaneously
• Understanding of data privacy frameworks (GDPR, CCPA) and how they apply to
customer data platforms
Why This Role
• Work on complex, high-impact engagements across a diverse client portfolio
• Shape how our practice approaches the Adobe ecosystem – your architecture decisions
matter
• Collaborate with experienced practitioners across the full digital experience stack
• Grow your craft in a team that values technical depth and client partnership equally
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