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Niramayasoul
Niramayasoul cover picture
Founded :
2021
Type :
Services
Size :
20-100
Stage :
Profitable

About

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Jobs at Niramayasoul

Niramayasoul
at Niramayasoul
Brishty mukherjee
Posted by Brishty mukherjee
Kolkata
0.6 - 5 yrs
₹1L - ₹2L / yr
Sales
Telesales

About the Role

We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.

Key Responsibilities

  • Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
  • Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
  • Maintain daily/weekly call logs, sales targets, and conversion records.
  • Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
  • Provide accurate information regarding prescriptions, offers, and order status.
  • Build and maintain a positive relationship with customers to ensure repeat business.
  • Coordinate with the operations and delivery team to resolve customer issues.
  • Achieve monthly sales and telecalling targets set by management.

Key Skills & Competencies

  • Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
  • Confidence in handling outbound telesales calls.
  • Ability to explain healthcare services/products clearly.
  • Good computer knowledge (MS Office, CRM tools, order management software).
  • Strong customer handling and relationship management skills.

Eligibility Criteria

  • Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
  • Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with good communication skills are welcome.
  • Gender Preference: Female candidates.
  • Age: 20–35 years preferred.


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