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As the Lead Solution Architect specializing in Telecom OSS (Operations Support Systems) and Roaming, you will play a pivotal role in designing, implementing, and overseeing the architecture of our telecommunications systems, particularly focusing on OSS and Roaming functionalities. You will lead a team of architects and engineers, collaborating closely with stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Architectural Design: Lead the design and development of Customer Centric Telecom OSS and Roaming solutions, ensuring alignment with business objectives, industry best practices, and technological advancements.
• Technical Leadership: Provide technical leadership to a team of architects and engineers, guiding them in the implementation of robust and scalable solutions. Foster a culture of innovation, collaboration, and continuous improvement within the team.
• Solution Development: Collaborate with cross-functional teams including product management, software development, and operations to develop comprehensive solutions that meet the needs of our telecom infrastructure, with a specific focus on OSS and Roaming functionalities.
• Requirements Analysis: Work closely with stakeholders to understand business requirements and translate them into technical specifications and architectural designs. Conduct thorough analysis of existing systems and processes to identify areas for improvement and optimization
• Vendor Evaluation and Management: Evaluate third-party vendors and solutions, making recommendations based on technical feasibility, scalability, and alignment with business objectives. Manage vendor relationships and ensure adherence to contractual agreements and service level agreements.
• Quality Assurance: Define and implement quality assurance processes and standards to ensure the reliability, security, and performance of Telecom OSS and Roaming solutions. Conduct regular reviews and audits to identify and address any potential issues or vulnerabilities.
• Risk Management: Identify and mitigate risks associated with architectural decisions and implementation strategies. Develop contingency plans and escalation procedures to address any issues that may arise during the development and deployment of solutions.
• Documentation and Training: Create comprehensive documentation including architectural diagrams, technical specifications, and user guides. Provide training and support to internal teams and stakeholders to ensure proper understanding and utilization of Telecom OSS and Roaming solutions.
• Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices related to Telecom OSS and Roaming. Proactively identify opportunities for innovation and optimization, driving continuous improvement initiatives within the organization.

MUST HAVE SKILLS:

1. Extensive experience (8+ years) in solution architecture, with a focus on Telecom OSS and Roaming systems.
2. In-depth knowledge of telecom protocols, standards, and technologies such as GSM, CDMA, LTE, SS7, Diameter, SIP, etc.
3. Proficiency in OSS/BSS systems, including but not limited to inventory management, network provisioning and improvememnt, service activation, billing, and mediation.
4. Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization.
5. Experience with cloud technologies (e.g., AWS, Azure, GCP) and microservices architecture is highly desirable.
6. Relevant certifications such as TOGAF, TM Forum, or AWS Certified Solutions Architect are a plus.

Minimum Qualifications:

Bachelor's or master’s degree in computer science, Telecommunications, or a related field.

Minimum Experience:

8 years of relevant experience in Solution Architecture; Min. 3 yrs. as a Lead Solution Architect

AEM Forms Developer would need to have at least 3 years of experience.

3 plus years of experience in application development.

2 years of experience with AEM Forms 6.4/6.5, Adobe LiveCycle ES 2, 3 or 4 Or Adobe AEM Forms focusing on LiveCycle Designer, LiveCycle Workbench, LiveCycle Admin Console.

Experience and working knowledge of designing forms and rules in AEM Forms Designer.

Experience in projects on Dynamic Assembly of PDFs using DDX, Manipulation of PDF using DDX, calling APIs of Output and Assembler service (using Java SDK) Hands on Application Development experience (Workflow in AEM Forms, Output, Reader Extensions, Process Management etc).

Solid knowledge and expertise in JavaScript, Java, REST API, JSON, XSD, XML,PDF, Database - Strong communications skills to effectively communicate at different levels of management.

Experience on adaptive form designs, interactive communication,creating templates and automated workflows.

Required Skills

• Experience in developing business solutions using Salesforce Commerce Cloud (Demandware).
• Good knowledge of SFCC / Demandware Script, Java OOP/Node.js.
• Expertise in RESTful web services, Ajax-driven client applications, and includes Advanced JavaScript architectures.
• Good experience in SFRA
• Strong background of World Wide Web Consortium (W3C), accessibility guidelines, model view controller (MVC), agile development, and tools.
• Experience in using Pipelines, JS controllers, ISML templates and real-time data exchange using web services.
• Hands-on experience of integrating custom services into SFCC. Good exposure of payment, tax, and operation management suite (OMS) integrations.
• Good understanding of Business Manager and configuring jobs.
• Strong SQL knowledge.
• Exposure to technical reports and understanding of Demandware limitations, such as quotas.
• Proficient in Demandware foundational concepts with good knowledge of SiteGenesis, UX Studio, content assets or slots, and Demandware Catalog.
• SFCC certifications would be preferred.
• Excellent written and verbal communication skills.
• Motivated to complete tasks independently.
• Candidates ready to join sooner will be preferred.

About Us:

Merkle, a dentsu company, is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyperpersonalized marketing strategies. Its combined strengths in consulting, creative, media, analytics, data, identity, CX/commerce, technology, and loyalty & promotions drive improved marketing results and competitive advantage. With more than 14,000 employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. 

Role Description:

Ensure successful project completion by understanding client expectations, overseeing operations on key projects and coaching a team of 7 - 10. It's an opportunity to work with top 10 market research firms, or large corporations, leverage Ugam's proven project management frameworks, and collaborate with some of the most experienced in market research

Key Responsibilities: AEM Developer:

• Experience implementing Adobe AEM (AEM 6.4 or higher)

• Design, develop and support AEM content fragments, integrations, and applications

• Experience with secure coding practices

• Experience implementing web content management systems in a large corporate environment.

• Experience with object-oriented design and design patterns

• Excellent estimation abilities in scoping work in a highly complex environment

• Experience with dispatcher, caching

• Experience with OSGI Bundles.

• Hands on experience with Java/J2EE, Struts, Hibernate, JavaScript, HTML, CSS, CRXDE, JCR, sling models, sling servlets, OSGI configurations,

• AEM dispatcher configuration, workflows, content fragment models, dynamic templates, and components creation.

• OSGI Architecture Sling Servlets and Sling Framework

• Strong experience in Adobe CQ5/AEM6.x Content Management (CMS)

• Experience of creating OSGI bundles, AEM Templates/Components, Workflow

• Identifying and documenting functional and technical requirements.

• Good in Java/J2EE skills and OOPS with proficiency design patterns

• Good understanding and work experience of Java Frameworks (like Struts, Spring etc.) and knowledge of CRX and Apache Sling.

• Should have experience in designing modules, templates and components.

• Exposure to more than one end to end implementation on AEM Qualifications AEM Certification is an add on 

What are we looking for?

At least 3 years of experience in AEM Knowledge and experience in Sling Model, JAVA, Workflow, Sites, Assets, AEM Cloud, Servlets, OSGI Configurations, content fragment, Workflow, etc.

We thank you for sending us your profile & details for this role. If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!

JD mentioned below:

• Hands on Experience with Microsoft Power Automate Flows & Desktop versions. Experience in developing and delivering MS365 solutions based on Microsoft and Cloud best practices.
• Modelling and developing out robotic processes using Microsoft Power Automate and Azure Form Recognizer during the project development stage.
• Experience in Azure Form Recogniser
• Hands-on experience in developing, improving, and supporting RPA programs with data integrity standards.
• Proficiency in one or more system level programming languages (C#, Java, Python, Angular 12 etc.) and a willingness to learn new languages.
• Understanding data structures and follows coding best practices, e.g. naming conventions, error handling, logging, and commenting.
• Good knowledge on end to end automation analysis and feasibility.
• Ability to perform feasibility of automating business processes.
• Ability to solve a problem using critical thinking, including assessment of existing process to determine feasibility of Automation and the ability to break down business problems into logical tasks .
• Ability to perform code readability to understand how the code is implemented and documented ability to understand the dependencies for the code to run.

 Preferred Skills:

• Microsoft Power Automate certification will be an added advantage.
• Must be able to perform administration of Power Automate in Admin Centre .
• Must have hands-on experience and troubleshooting knowledge in Power Automate. Functional knowledge of Agile development and RPA development lifecycle management principles.
• Hands-on at least one other RPA Tools Blue Prism, Automation Anywhere, Ui Path etc..
• Must be able to communicate and work effectively in a multi-cultural environment.
• Must be capable of taking initiative, with a firm understanding of the final goal to be achieved.
• Must be an excellent team player possesses strong problem-solving and analytical skills.
• Able to handle confidential and sensitive company information

Detailed Job Description:  

 Mandatory:

• 6-8 years of total IT experience delivering enterprise-scale applications or product implementations
• 1-3 years of experience working as a technical lead.
• Working Experience in ISO20022, SWIFT, Remittance ( Mandatory)
• Language & Frameworks: Java, Spring Boot, Spring, Any ORM ( Mandatory)

Preferred:

• Working experience in TCS Bancs or Integration with TCS Bancs
• Database: SQL Server
• Working experience in managing projects in Java Stack.
• Good Knowledge of Microsoft stack, Static Code analyzers, Overall SDLC Lifecycle, Design & Architecture

Type – Permanent

Candidate should be ok for On shore travel (Singapore Travel) coming in next 3 months (for at least 1 month as when required)

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

•   Experience in designing and developing interactive, user-friendly applications.
• Proven work experience or Knowledge in Java technologies.
• Mandatory Skills: Core Java, Jsp & servlet.
• Desired Skills: Spring Boot 
• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards. Ensure software is updated with latest features