11+ DRM Jobs in Bangalore (Bengaluru) | DRM Job openings in Bangalore (Bengaluru)

Location: Bangalore

Experience - 3 ~ 9 Years

o Excellent C++ programming skills in an embedded environment

o Strong knowledge of Design patterns in C++

o Development experience on MPEG-DASH, HLS, Smooth streaming

o Excellent development skills in Multimedia framework, Gstreamer

o Development experience in Multimedia container formats (AVI, TS, MP4, WMV, RM, FLV, MKV, and PS), audio/video codecs

o Strong knowledge of DRM/TEE/Security Domain, W3C EME, CDM, Common Encryption, DTCP, HDCP2, Crypto spec

o Strong understanding of Linux/RTOS and system programming

o Excellent analytical and problem-solving skills

Plus Points

o Knowledge of Open source integration

o Cross-compiling for ARM architecture, profiling tools

o Knowledge of tools GIT/Gerrit/GCOV/LCOV

o Familiarity with agile development

Product Support Engineer works closely with the tech lead to drive the vision and plans, building and supporting with lovable technology first product that customers want.

• Troubleshooting tech issues by asking customers targeted questions.
• Providing customers with tech support via desktop solutions, chat functions, emails, and calls.
• Following up on technical queries and providing prompt feedback.
• Prioritizing customer queries and escalating serious technical issues to developers.
• Ability to relay important application feedback to developers

• You’ll experience growth as startup has turned profitable and become the leading Whatsapp solution provider for D2C businesses in India
• You’ll see a 30-people team becoming a 100-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders, product and marketing leaders.
• You’ll love working with super-strong business and product teams, and fall in love with technology first approach to solve large scale tech problems.
• You will be rewarded with a competitive offer.

• 1-3+ years experience as tech support engineer
• Problem solving attitude

• Free snacks & grubs 🌭 every Christmas, Eid and Diwali from our beloved brands (check it out !)
• Mid term appraisal
• Health benefits
• Bring your dog to work 🐶
• Sponsored meet ups at resorts across India!

We are on a mission to help 30 million+ D2C brands and SMBs with automated sales and user acquisition on WhatsApp in India. In the first half of 2021, Businessonbot has grown 145% M-o-M in MRR and targets a massive wave of D2C businesses in India.

This year, we'd like to become the 1st and largest WhatsApp SaaS player of its kind in India. There’s never been a more exciting time to be in Businessonbot.

1. The developer should be familiar with VCL
2. Must have knowledge of LiveBindings
3. Nice to know:
   1.  ADO
   2. BDE
   3. dbExpress
   4. DFS
   5. FastReport
   6. Gnostice
   7. Indy
   8. QuickReport
   9. Raize
   10. TntU
   11. icode
4. Familiar with GIT version control
5. Good communication skills

Responsibilities : 

• Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
•  Configuration, Troubleshooting and assisting setup of backup Environment.
• Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
• First and second level troubleshooting of the backup and restore issues
• Update & Maintain Pertinent technical and Operational Documentation
• Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
• Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
• Working with tape library teams on tape management
• Installation and configuration of backup software on servers and clients.
• Checking the failed backups for the day and rerunning them to meet SLA
• Setting up or Assisting in LAB/Dev machine needs for test purpose etc
• Requesting tapes from offsite location to facilitate restore
• Housekeeping of User or System Environment (Ex: work on heavy hitters and try to validate the exclude list etc)
• Work on RPO ( Recovery Point Objective ) and failure reports
• Backup policies and storage media management
• Daily operational checklists
• Notifications to a Group of Users or IT Admins mailing list
• Work on Change management windows
• Generate multiple reports and metrics as required for operations and planning
• Strive for improvement in operational and business value.

ABOUT US.

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

LOCATION: Bangalore and Mumbai

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

Responsibilities:

• Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
• Incident resolution and supporting production system deployments.
• Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.

• Support and deliver within Continuous Integration/Continuous Delivery pipelines.

• Prioritise workload, providing timely and accurate resolutions.
• Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
• Understand linux. SSH to linux box, look for web logs etc
• Understand web apps to be able to troubleshoot issues

Requirements:

• Good to have programming experience with Python.
• Java and JavaScript development experience would be an added advantage.
• You should not be afraid to do some development as well as Devops.
• Clear written and oral communication is a must.