11+ Avaya IP Office Jobs in Hyderabad | Avaya IP Office Job openings in Hyderabad

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Brief write up on how you could be a great fit for the role :

What your days and weeks will include.

• Agile scrum meetings, as appropriate, to track and drive individual and team accountability.
• Ad hoc collaboration sessions to define and adopt standards and best practices.
• A weekly ½ hour team huddle to discuss initiatives across the entire team.
• A weekly ½ hour team training session focused on comprehension of our team delivery model
• Conduct technical troubleshooting, maintenance, and operational support for production code
• Code! Test! Code! Test!

The skills that make you a great fit.

• Minimum of 5 years to 10 Years of experience as Eagle Investment Accounting (BNY Mellon product) as a Domain expert/QA Tester.
• Expert level of knowledge in ‘Capital Markets’ or ‘Investment of financial services.
• Must be self-aware, resilient, possess strong communications skills, and can lead.
• Strong experience release testing in an agile model
• Strong experience preparing test plans, test cases, and test summary reports.
• Strong experience in execution of smoke and regression test cases
• Strong experience utilizing and managing large and complex data sets.
• Experience with SQL Server and Oracle desired
• Good to Have knowledge on DevOps delivery model including roles and technologies desired

Operations Executive

• Candidates will have to collect and coordinate with resources across the company.
• Will attend client meetings and project kickoffs.
• Record minutes of the meeting : client-related meetings and internal company related. 
• The candidate will also be responsible for building a connection with the prospects or customers through email, and phone.
• Should be very good in Microsoft Word and Excel.
• Maintain company data across multiple teams.
• Audit the company project folders on a weekly basis.
• Good organizational skills and the ability to multitask
• Good to see if you have used CRMs like PipeDrive, HubSpot, Salesforce, and Zoho etc.
• Comfortable in using Proofreading tools like Grammarly, ProWritingAid, Hemingway App, etc.

• NLU, Text, Speech, Image Processing
• Excited about Machine Learning and AI
• Want to work on a highly saleable, performance-optimized infrastructure that elastically handles customer needs
• Innovate, Design, and prototype solutions for Digital Assistant and Bots platform to handle heavy loads
• Build and maintain our platform and automation frameworks to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
• Analyze system failures and develop rapid response solutions to ensure such failures do not reoccur
• Work cross-functionally with product development, Product Management, Program Management and Cloud Infra operations teams
• Partner with Engineering to provide the infrastructure and services required to enable innovation
• Predict and provide notice of potential system vulnerabilities for current and future solutions and implementations. Provide specific recommendations and guidance to address such vulnerabilities
• Analyze, build and maintain all automation tools and processes to ensure the highest standards of reliability and robustness
• Fully understand our customer's service needs and ensure we meet these needs

Preferred Qualifications

• NLU, Text, Speech, Image Processing
• Excited about Machine Learning and AI
• Want to work on a highly saleable, performance-optimized infrastructure that elastically handles customer needs
• Innovate, Design, and prototype solutions for Digital Assistant and Bots platform to handle heavy loads
• Build and maintain our platform and automation frameworks to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
• Analyze system failures and develop rapid response solutions to ensure such failures do not reoccur
• Work cross-functionally with product development, Product Management, Program Management and Cloud Infra operations teams
• Partner with Engineering to provide the infrastructure and services required to enable innovation
• Predict and provide notice of potential system vulnerabilities for current and future solutions and implementations. Provide specific recommendations and guidance to address such vulnerabilities
• Analyze, build and maintain all automation tools and processes to ensure the highest standards of reliability and robustness
• Fully understand our customer's service needs and ensure we meet these needs
• No matter your role in our team, you will find yourself in an exciting and challenging environment where every person is empowered to show initiative, be outspoken, and be proactive and not reactive. Oracle is dedicated to the continual growth and development of its staff, striving constantly to strengthen our expertise as well as develop new skills. Our team is spread all around the world in four continents - we provide a full range of opportunities and challenges to apply your kills and grow your career in this new and exciting arena.

• Experience in design and architecture.
• Sales cloud and service cloud expertise.
• Multi brand, and associated security model is a key problem statement.
• Channel integration using LWC is also a big topic of design discussions
• Telco knowledge,TMF

MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, analytics, and mobile technology. MTX’s very own Artificial Intelligence platform MavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Develop end to end Salesforce solutions using Force.com APEX Class, Triggers, Visualforce pages, components etc.
• Play a technical role in evaluating new CRM technologies/add-ons and develops plans for their implementation into Salesforce org.
• Provide technical support for existing custom APEX code being used on the Force.com platform
• Integrate applications with salesforce leveraging SOAP/REST based solutions
• Train other development resources on Salesforce development practices
• Maintain alignment with Salesforce development best practices
• Build future integration points between Salesforce and Custom Applications

What you will bring:

• 2-4 years of experience in salesforce
• Extensive experience in Visualforce, Apex Classes/Controllers, Apex Triggers development experience, web services development and or experience with Salesforce API, Metadata and other APIs (REST, SOAP).
• Experience in developing Salesforce Lightning components like Lightning App Builder, Lightning Web Components and Lightning (Aura) Components.
• Hands on experience with Web services and integration
• Strong communication skills -- both verbal and written
• Experience creating Workflow, process builder and Approval process
• Experience with developing data models within Salesforce
• Understanding of UX and UI design principles
• Experience with interacting with external systems via Salesforce callout
• Good experience of SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
• Functional knowledge of Salesforce Sales, Services & community modules
• Should have exposure to version control and continuous integration via bitbucket or Github

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) 

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer.
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

                                                 **************************

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

So what are we looking for?

• Experience in On-premises to AWS cloud Migration. 
• Linux and Windows servers knowledge .
• Application knowledge like Java, .net, Python, Ruby.
• On-premises to Cloud migration assessment experience as a must .
• Able to provide a detailed migration analysis report and present it to the customer.
• Creative problem-solving skills and superb communication skills. 
• Respond to technical queries / requests from team members and customers. 
• Ambitious individuals who can work under their own direction towards agreed targets/goals. 
• Ability to handle change and be open to it along with good time management and being able to work under stress. 
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. 
• Maintain technical knowledge by attending educational workshops, reviewing publications.

Job Responsibilities:

1. Managing  initiatives for migration and modernization in AWS cloud environment 
2. Leads and builds Modernization architecture solution from (on-prem or VMWare) into modern platform (Cloud AWS) through modular design by understanding application components 
3. Leads and SME in Modernization methodology and can lead the Design thinking workshop, method tailoring as Client environment and Client industry
4. The 6 most common application migration strategies below required
1. Re-host (Referred to as a “lift and shift.”)
2. Re-platform (Referred to as “lift, tinker, and shift.”)
3. Re-factor / Re-architect  
4. Re-purchase 
5. Retire
6. Retain ( Referred to as re-visit.)
5. Application migration analysis experience like application compatibility on the cloud, Network, security support on cloud.

Qualifications:

1. Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s or Master's degree in engineering from a reputed institute or you should be programming from 12. 
1. And the latter is better. We will find you faster if you specify the latter in some manner. Not just a degree, but we are not too thrilled by tech certifications too :)
2. Architects with 10+ total and 6+ years of experience on Modernization applications and led Architecture initiatives on AWS Modernization.
3. Managed and implemented at least 5 engagement modernizing client applications to AWS Cloud and on WebSphere and Java/J2EE or .NET.
4. Experience on using DevOps tools during Modernization.
5. Complete in-depth experience and knowledge of AWS as a product and its components.
6. AWS certification would be preferred.
7. Experience in Agile fundamentals and methodology.

Greetings from SpringML!!!

SpringML’s mission is to help customers accelerate time to derive insight and make an impact using data. We offer applications and services that solve key business problems for data intensive industries. We have successfully helped over 100 customers with their AI journey, including many of the Fortune 1000. We hold a premier partnership with Google Cloud and a silver partnership with Salesforce.

We are looking for a Salesforce Manager to join our team

Responsibilities:

Analyze business requirements, translate those requirements into customized solutions using the Salesforce platform

Implement Salesforce solutions that adhere to platform best practices and perform peer code reviews. Typical Salesforce implementations include custom platform development (Apex, Lightning Components, Apps, Mobile, and Custom front ends, etc.), integrations with back office systems (often through the use of middleware tools) and complex data migrations

Design steps and modules, define timelines, identify and resolve issues

Testing the stability and functionality of the application

Troubleshooting and fixing bugs

Develop custom components, triggers and pages

Maintaining the security and integrity of the application software

Requirements:

Previous work experience with application and software development

Experience in developing customer-facing interfaces

Advanced knowledge of Salesforce CRM platforms

Good knowledge of Lightning Web Components(LWC)

Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce

Good communication skills

Ability to solve high-level software and application issues

Project Management skills

Preferred Credentials:

Salesforce Platform App Builder Certification

Salesforce Platform Developer I Certification

Salesforce Platform Developer II Certification

Salesforce Administrator  Certification

 

 

Exp : 7- 15 yrs

• 7+ years strong technology background with excellent hands-on knowledge of Salesforce application development.
• Strong in developing Lightning components, Aura framework & UI designing web- pages. Hands on experience on LDS components and lightning app builder.
• Experience in consuming and exposing SOAP and REST based APIs
• Strong fundamentals in SFDC database with SOQL & SOSL
• Hands on Salesforce Channels such as Partner Community, Success Community & cloud communities.
• In depth understanding of SFDC Profiles / Roles and Sharing Rules , Validation Rules , Tasks , Workflow rules , Triggers , Process Builder etc.
• Experience with the https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsalesforce.com%2F&;data=04%7C01%7CRJagan%40TechMahindra.com%7C747a7614a2ca4743ec1b08d90ef65b00%7Cedf442f5b9944c86a131b42b03a16c95%7C0%7C0%7C637557273514172899%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uDcwmfR55KJjKle%2FkoPprdxeypszF%2BW85MOJWXe0WU0%3D&reserved=0">Salesforce.com APEX data loader , https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsalesforce.com%2F&;data=04%7C01%7CRJagan%40TechMahindra.com%7C747a7614a2ca4743ec1b08d90ef65b00%7Cedf442f5b9944c86a131b42b03a16c95%7C0%7C0%7C637557273514182896%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wsvlAMzgXJ35%2FTMHJPWUur54rXEEeL7GD5ZVqZk9Vd0%3D&reserved=0">Salesforce.com web services APIs
• Certified in SFDC technical domain would be preferred.