Inside Sales (International)

Role Overview:

The International Inside Sales – Team Lead will be responsible for driving sales growth in global markets, leading a small inside sales team, and ensuring effective client engagement. This role involves prospecting, nurturing leads, converting opportunities, and meeting sales targets for international markets while coaching and motivating the team.

Key Responsibilities:

1. Sales & Revenue Generation

 Develop and implement strategies to achieve monthly, quarterly, and annual

international sales targets.

 Identify new business opportunities in international markets (B2B, retail, e-

commerce).

 Drive the full sales cycle – from prospecting and lead qualification to closing

deals.

 Upsell and cross-sell products to existing international customers.

2. Team Leadership

 Lead, mentor, and guide the inside sales team to deliver on sales goals.

 Monitor performance metrics, provide feedback, and ensure team members are

equipped with the necessary skills and tools.

 Foster a positive, motivated, and performance-driven team culture.

3. Client Relationship Management

 Build and maintain strong relationships with key international customers,

distributors, and partners.

 Handle escalations and resolve customer concerns in a professional and timely

manner.

 Collaborate with the marketing team to create tailored campaigns for specific

regions.

4. Market Intelligence

 Stay updated on global organic food trends, competitor activities, and market

conditions.

 Provide regular reports and insights to management for strategic decision-

making.

Qualifications & Skills:

 Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

 4–6 years of sales experience, with at least 1–2 years in a team leadership role.

 Experience in international sales, preferably in FMCG, food, or organic products.

 Strong communication, negotiation, and interpersonal skills.

 Target-driven, self-motivated, and able to work under pressure.

 Proficient in CRM tools, MS Office, and online sales platforms.

Key Performance Indicators (KPIs):

 Achievement of international sales targets.

 Conversion rate from leads to closed deals.

 Customer satisfaction and retention rate.

 Team performance and productivity.

Role/ Job Title: Specialist-IT Governance & Compliance (IT Operational Risk Management)

Function/ Department: Information Technology

Roles & Responsibilities:

• Review of Policies, Product Notes, Product notes / Standard Operating Procedures from Operational Risk perspective and documentation of risk register for banking channels/products for e.g. Internet banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG
• Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix.
• Identification and monitoring of Key Risk Indicators (KRI’s) for units ensuring that deteriorating KRIs are tracked for resolution and remedial measures for getting back to acceptable levels.
• Tracking & Monitoring of Incidents reported, corrective/preventive actions taken in timely manner by assigned units for e.g. Digital banking units, IT and ISG. Investigating the same and assuring that necessary corrective action and preventive action are provided by the unit before finalizing the same with the ORM team.
• Review of the action points implemented and leading the remediation of the Audit observations to closure whereby the controls implemented stand the test of review and avoidance of recurrence.
• Defining, implementing and functionalizing a Risk Management Frameworks and Programs in collaboration with various stake holders.
• Strengthen Operational Risk Framework and ensure implementation and governance process through periodic MIS and engagements with stake holders on remedial plans.
• Help and train stakeholders in ensuring adherence to Operational Risk Frameworks.
• Senior Management reporting work such as preparation of presentations, minutes of meeting etc.
• Excellent written and verbal communications skills.

Required Skills:

• Technical, functional knowledge and experience of working in risk team and have relevant experience of working in Banking channels for e.g. Internet Banking & Mobile banking, UPI etc and IT and ISG areas.
• Shall have good knowledge and experience of Information Technology (IT) applications and IT/Information Security risks and controls review.
• Shall have good knowledge and understanding of Third party/vendor involvement and various fintech models involved in digital banking space.
• Ability to drive periodic updates to senior management and remediation programs in line with Risk Management Practices
• Ability to Drive Remediation Programs on corrective Action plans in a timely manner through effective governance.

Education Qualification (Fulltime):

Certified Chartered Accountant (CA)

Preferred Certifications: CISA, ISO27001/002 (ISMS), ISO22301(BCMS), CISM, CRISC.

Experience:

Minimum of 5+ Years in IT ORM, IT applications risks and controls reviews.

Position: Content Specialist - Marketing (BAA & DRI)

The Pahwa Group is seeking to fill Content Specialist - Marketing position. The candidate selected should carry experience of minimum 5 years in Content writing.

The position would report to the Marketing Head.

Responsibilities:

Technical Content writing on different verticals of the company

Content development for all marketing campaigns.

Proofreading, creating, editing, and managing content for the company.

Creating content via various multimedia formats for reading, listening or viewing onscreen.

Conceptualization and development of content for marketing collateral, such as newsletters, brochures, videos, social media posts, and emailers, according to the marketing plan.

Collaborate with sales and engineering to understand product and communication needs.

Maximizing the website visibility through corporate publicity, brad stories, corporate interviews and social

media promotions

Desired Skills and Competencies:

Excellent Verbal & Written Communication Skills

MUST HAVE - Strong exposure in Technical Content Writing both in Traditional and new day mediums Capable to contribute as independent Individual role

Location: Gurgaon

Educational Requirements:

Graduate OR Post Graduation with the specialization in Marketing or Mass Communication would be preferred

Designation Offered: Engineer CL 2 – I  & II  (Software Engineer / Lead Engineer)

Job Responsibilities:

·         Design & Develop web portals which are optimized, user friendly and as per client requirement

·         Develop scalable and robust applications using rich interfaces, graphical views and robust user controls

·         Development & testing, understanding of client requirements and mapping the features to requirements

·         Maintenance of artifacts for the projects as per CMMI Level 3

Experience:

·         A minimum of   2 years and maximum of 4 years of relevant experience in a similar role

Qualification:

·         Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science / Electronics / Information Science / Instrumentation from reputed institutions

Skills Required:

Mandatory

·         Strong skills (hands on development) expected in:

o    C# (.NET framework 4.5.2+) web programming, Stored Procedures

o    MVC, ASP.Net, SQL Server 2008, Web API, Ajax, JQUERY, Java-script

o    Windows Service creation, IIS 7/8 Deployment, TCP (sockets), REST API’s

o    C# rich interfaces, graphical views and user controls & CSS

·         Knowledge on

o    CSS3, JSON, OOPS

o    Design Architectures

o    HTML5, Multi-Threading

·         Good experience in SQL Tuning / Profiler, Application performance monitoring

·         Hands-on experience of stored procedure creation & query optimization

Optional

·         Exposure to other programming languages Entity framework, Java, Ajax, Adobe Flex, WPF / C# Winforms

·         Exposure to Google Map API interfaces

·         Exposure to serial port communication with hardware

·         Exposure of Versioning / Configuration & Defect Tracking tools are added advantage

·         Agile methodology and development

• Front-end skills (HTML5, CSS3, JavaScript, ES6+, Ajax);
• 3+ years working with React/Redux + Typescript front-end applications
• Must have experience technologies like Python, React, node.js, PostgreSQL, AWS
• Experience with centrally managed state (Redux) and React Router
• Experience with data structuring libraries (Immutable.js / Immer)
• Experience of TDD/BDD, QA/Test frameworks such as Selenium, load testing (Blazemeter), unit testing (Mocha/Chai/Jest) etc.
• Experience optimising the performance of front-end applications
• A good understanding of agile development practices and common methodologies
• Experience building responsive, cross browser compatibility websites and applications
• Experience of integrating with web services and APIs, including REST endpoints.
• Experience using code version control systems (GIT) and CI/CD.

• 5-8 years of experience in handling social media and Influencer marketing campaigns 
• Excellent knowledge of Whatsapp, LinkedIn, Facebook, Twitter, Instagram , and other relevant platforms 
• Understanding of SEO and web traffic metrics 
• Good knowledge of social media KPIs 
• Proven track record in outreach campaign strategies 
• In-depth knowledge of the social media marketing industry 
• Impeccable verbal and written communication skills 

Responsibilities

• Develop and execute social media strategies and creative campaigns 
• Identify and build relationships with prominent influencers and thought leaders 
• Develop content ideas and write and curate content 
• Research relevant industry experts, competitors, target audience, and users 
• Brainstorm new, creative approaches to influencer campaigns 
• Keep abreast of emerging trends, technologies, and influencers.
• Find new and better ways of measuring social media activity.
• Develop, implement and manage our social media strategy 
• Define most important social media KPIs 
• Manage and oversee social media content 
• Measure the success of every social media campaign 
• Stay up to date with the latest social media best practices and technologies 
• Work with copywriters and designers to ensure content is informative and appealing 
• Monitor SEO and user engagement and suggest content optimization 

Key Performance Indicators

• Creating unique value propositions for both brand and key products and implement them with an always-on calendar
• Drive strategic brand initiatives positively impacting key parameters like Imagery, Awareness, and Consideration.
• Identifying content amplification opportunities (Real-time trends, collaborations, etc.)
• Improve engagement rate for the brand across relevant platforms.

Core competency

• Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
• Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
• Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
• Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback

• To creat exclusive distributor or distribution outlets.
• To supervising the sales growth of your team members to obtain profits.
• To build relationships with customer needs,market trends and competitors.

• Work with clients and end-users to gather, understand, and define business requirements
• Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
• Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories.
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Participate in key meetings with clients and should have prior experience of working with them on-site including requirement sessions, system demos, user acceptance testing, and end-user training.
• Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community.
• In this role, the analyst is expected to have exemplary communication and documentation skills.
• Constructs forecasts, recommendations, and document Business Related Document based on business data and Salesforce knowledge