Inside Sales (International)

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Job Description – Manager, Bus Maintenance (North India)

Company: YoloBus

Designation: Manager – Bus Maintenance

Location: North India

Department: Operations & Maintenance

Employment Type: Full-Time

About the Role

YoloBus is looking for an experienced and proactive Manager – Bus Maintenance to oversee the maintenance, reliability, and operational readiness of our bus fleet across North India. The role will be responsible for ensuring maximum fleet uptime, implementing preventive maintenance schedules, managing workshops and vendors, and maintaining the highest standards of vehicle safety and performance.

Key Responsibilities

• Manage end-to-end maintenance operations for the YoloBus fleet across North India.
• Ensure timely execution of preventive and corrective maintenance activities.
• Monitor fleet health, vehicle performance, and breakdown trends to improve operational efficiency.
• Coordinate with workshops, service centers, and OEMs for repairs and maintenance support.
• Ensure fleet availability and minimize vehicle downtime.
• Develop and implement maintenance schedules and standard operating procedures.
• Manage spare parts inventory and optimize maintenance costs.
• Conduct regular inspections and audits to ensure compliance with safety and regulatory standards.
• Analyze maintenance data, prepare reports, and recommend improvement initiatives.
• Lead and mentor maintenance teams, workshop staff, and regional technical personnel.
• Coordinate with Operations teams to ensure seamless vehicle deployment and service continuity.
• Manage vendor relationships and negotiate service agreements to ensure quality and cost-effectiveness.

Desired Candidate Profile

• Bachelor's Degree/Diploma in Mechanical Engineering, Automobile Engineering, or a related field.
• 2-3 years of experience in fleet maintenance, workshop management, or commercial vehicle maintenance.
• Prior experience managing bus fleets is highly preferred.
• Strong understanding of preventive maintenance, breakdown management, and workshop operations.
• Experience working with Volvo, Scania, Ashok Leyland, Tata Motors, BharatBenz, or similar commercial vehicle fleets.
• Strong leadership, problem-solving, and team management skills.
• Willingness to travel extensively across North India.

Key Skills

• Fleet Maintenance
• Bus Maintenance
• Preventive Maintenance
• Breakdown Management
• Workshop Operations
• Commercial Vehicle Maintenance
• Spare Parts Management
• Vendor Management
• Fleet Uptime Management
• Team Leadership
• Technical Troubleshooting
• Cost Optimization

What We Offer

• Opportunity to work with one of India's leading intercity mobility brands.
• Exposure to large-scale fleet operations across multiple regions.
• Fast-paced and growth-oriented work environment.
• Competitive compensation and career advancement opportunities.

Years of Experience:6-8 Years
Notice: Immediate-15 Days
Work Location: Bangalore

Looking for candidates anywhere in south India who can relocate to Bangalore. 

POSITION SUMMARY

Developers will be responsible for Designing and integrating software applications running on multiple platform types into the overall architecture.

TECHNICAL SKILLS

C#, .Net 3.5+, ASP.Net, WebAPI, MVC, jQuery, Angular, JavaScript, React, SQL Server 2008+

POSITION RESPONSIBILITIES

• Minimum 6+ years of solid experience in C# development.

• Ability to write clean code

• strong knowledge of SOLID principles

• Experienced in source control and collaboration tools TFS, Azure DevOPS

• continuous hands-on experience in unit testing

• Understanding of agile development, and scrum methodology is desirable

We are looking for a creative and detail-oriented Content Writer with 2-5 years of experience to join our team in Gurgaon. You will be responsible for producing high-quality content that engages target audiences.

Key Responsibilities:

• Create engaging, original, and SEO-friendly content for blogs, websites, social media and other marketing materials.
• Collaborate with the marketing and design teams to develop content strategies and campaigns.
• Stay up-to-date with content trends, SEO best practices, and emerging platforms.
• Manage multiple writing projects simultaneously and meet deadlines consistently.

Requirements:

• Bachelor's degree in English, Journalism, Mass Communication or a related field.
• 2-5 years of proven experience in Content Writing.
• Excellent written and verbal communication skills.
• Candidate should be comfortable with 6 days working.

What We Offer:

• Competitive salary (Up to 40k per month)
• Friendly and collaborative work environment.
• Opportunities for learning and career growth.
• Flexible and creative work culture.

1. Respond to customer inquiries and provide information about products and services.
2. Assist the sales team in preparing sales quotes.
3. Resolve customer complaints and issues, escalating them to the sales manager when necessary.
4. Prepare sales reports, presentations, and analysis as required by the sales manager.
5. Coordinate with the sales team for weekly meetings.
6. Provide regular updates to the sales manager on the progress of sales targets.
7. Maintain and update customer databases, sales records, and reports.
8. Monitor and track sales targets, quotas.

Qualifications : Graduation in any field

2-3 years of experience in sales or a similar role

Desired Candidate Profile

• Graduation is a must and also 7-8 years of relevant experience in interior designing.
• Have an experience of optimizing and standardizing transformation costs, managing vendors and also extensive site execution experience.
• Team handling experience in a must.    
• Willingness to travel extensively.    
• Good communication, listening and presentation skills.    
• Attention to detail, ability to multitask and a go-getter attitude is required.    

• Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
• Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
• Developing the Code as per the requirements
• Working with product team and constructing the tech roadmap
• Designing, building and scaling the company's backend microservices
• Maintaining code integrity and organization
• Applying all quality requirements to make the code production ready
• Developing and deploying new features to facilitate related procedures and tools if necessary
• Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
• Designing and building efficient, reusable, and reliable Java code
• Pro actively catching and fixing bugs, and providing support for the back end services
• Managing servers and infrastructure by keeping the lights on and refining the deployment architecture