customer Relation management

We are looking for a Staff Engineer - Python to join one of our engineering teams at our office in Hyderabad.

What would you do?

• Own end-to-end delivery of backend projects from requirements and LLDs to production.
• Lead technical design and execution, ensuring scalability, reliability, and code quality.
• Build and integrate chatbot and AI-driven workflows with third-party systems.
• Diagnose and resolve complex performance and production issues.
• Drive testing, documentation, and engineering best practices.
• Mentor engineers and act as the primary technical point of contact for the project/client.

Who Should Apply?

• 5+ years of hands-on experience building backend systems in Python.
• Proficiency in building web-based applications using Django or similar frameworks.
• In-depth knowledge of the Python stack and API-first system design.
• Experience working with SQL and NoSQL databases including PostgreSQL/MySQL, MongoDB, ElasticSearch, or key-value stores.
• Strong experience owning design, delivery, and technical decision-making.
• Proven ability to lead and mentor engineers through reviews and execution.
• Clear communicator with a high-ownership, delivery-focused mindset.

Nice to Have

• Experience contributing to system-level design discussions.
• Prior exposure to AI/LLM-based systems or conversational platforms.
• Experience working directly with clients or external stakeholders.
• Background in fast-paced product or service environments.

Location & Work Model:

• Position: Contract to hire
• Bangalore -  Marathahalli; 
• Work mode - Work from Office; all 5 days
• Looking for immediate joiners

Technical Requirements:

• Strong experience in Java Backend Development
• Proficiency in both SQL & NoSQL databases (e.g., MongoDB, PostgreSQL, MySQL)
• Basic knowledge of DevOps tools (CI/CD pipeline)
• Familiarity with cloud providers (AWS, GCP)
• Ability to quickly learn and adapt to emerging technologies, including AI-driven tools, and automation solutions
• Strong problem-solving mindset with an interest in leveraging AI and data-driven approaches for backend optimizations

Soft Skills & Mindset:

• Strong communication & articulation skills
• Structured thought process and a logical approach to problem-solving
• Interest & willingness to learn and adapt to new technologies

About Tredence

Tredence is a global analytics service and solutions company. This is one of the fastest-growing startup in Silicon valley. We have recently raised our Series A private equity. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients at the end of the engagement. We do this cost effectively using a global execution model leveraging our clients' existing technology and data assets. We also come in with strong IP and pre-built analytics solutions in data mining, business intelligence and Big Data. 

Responsibilities & Description of the role

Role requires working with cross-functional teams and involves following key responsibilities –

• Co-own the financial plan of the business unit along with the business head
• Revenue governance (including client interactions for deal closures and contracting; forecasting, revenue recognition)
• Margin governance (including cost take-out initiatives, systemic and sustainable cost control, rate hikes, cost analysis)
• Working capital governance (including unbilled reduction, timely invoicing and collection, improving debt ageing and PDD)
• Commercial Structuring and Deal pricing
• MIS for the business unit including sales performance tracking and other analytics
• People management - internal stakeholder management
• Critical attributes to success would be strong communication, cadence and resilience.
• “Can do” attitude and faster learning curve

Must have Skills

- CA/MBA Finance from Tier I college with 4-5 years of experience

- Proven working experience as a Business Finance Partner

- Experience with creating data models

- Experience with general ledger functions and the month-end/year end close process

- Excellent accounting software user and administration skills

- Working knowledge of Microsoft Office, BI tools, Oracle Netsuite

Why join Tredence?  

There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest, friendliest, hardest working people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. Our people are our greatest asset and we value every one of them. Come see why we’re so successful in one of the most competitive and fastest growing industries in the world.

Tredence 5 core values

• Think Impact
• Be Entrepreneurial
• Constantly curious
• Do the right thing
• Pursue Excellence

Responsibilities

• Will work with a team of test engineers to ensure the highest quality product delivery and define measurable metrics to gauge progress against objective QA goals.
• Set and drive expectations around quality for major releases grounded in solid customer impact and product understanding
• Understand how all elements of the system software ecosystem work together and develop QA approaches that fit the overall strategy
• Be responsible for development of test strategies and creation of appropriate test harnesses
• Oversee the development and execution of test plans and monitor and report on test execution
• Be a trusted partner for senior management to determine best solutions, help drive alignment and implement decisions throughout your team. 
• Generate and provide quality metrics for your area/application
• Collaborate with onsite managers on feature sprint planning and provide metrics on testing progress.
• Consistently maintain transparency with the work and identify potential risks during releases.

Basic Qualifications

• Bachelor’s degree in computer science, computer engineering or equivalent.
• 10+ years of industry experience.
• 5+ years of experience in hands-on testing and 3 years of experience as a manager.
• Experience managing senior test engineers
• Experience in Python
• Experience in automation testing
• Experience in managing resources and area ownership within a distributed and adaptable model.
• Strong knowledge in automated testing methods and technologies required, preferably with (Selenium, REST Assured, SoapUI)
• A solid engineering foundation indicated by a demonstrated understanding of product design, life cycle, software development practices, and support services.
• Experience with standard test, defect, and automation management tools such as HP ALM, JIRA, and Jenkins.
• As the team needs to develop continuous integration of the framework we are looking for someone with CI/CD Infrastructure experience.
• Proven track record to lead a team efficiently when working with tight deadlines across multiple projects while maintaining a balanced work environment.
• Experience coordinating teams across multiple sites and time zones
• Experience in delivering large releases to the customer through direct and partner teams.

Preferred Qualifications

• More than 3 years’ experience with scripting languages, such as Python.
• Experience with test automation tools and frameworks such as PyTest, Robot, and Postman.
• Experience with cloud environments such as GCP, AWS, and Azure.
• Experience with Kubernetes 
• Knowledge on testing open source applications
• Domain knowledge in Data Engineering.
• Strong organizational skills, ability to track multiple test executions.simultaneously and to be able to synthesize the results
• Experience in a SaaS environment that has an agile development process is a huge plus 
• Strong people management skills with a proven ability to hire and grow talented programmatic and user-level personnel
• Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
• Experience in agile development methodologies with continuous integration

Key responsibilities 

· To attend meetings with potential Clients to determine technical and business requirements 

and ensuring that all necessary information is collated prior to producing a solution 

· Provide technical solutions in a professional manner and to agreed timeframes 

· Ability to demonstrate product and technologies effectively to audiences of varied technical 

knowledge 

· Create and confidently deliver technical presentations internally and externally 

· Deliver training on solutions and provide product support to channel partners and internal 

stakeholders 

· Create internal design configuration documentation including network diagrams with 

technical explanations 

· Work with Product Management to feedback on issues with current products and provide 

input around new products 

· Builds productive relationships internally and externally, fostering teamwork by keeping 

colleagues updated on activities 

· Perform technical development for bespoke solutions as part of a design and development 

frame work 

· Able to understand business drivers and risks involved to the customer 

· Prepare comparison documents against competitors 

· Sell technical solutions to the customer with professionalism and enthusiasm 

· Provide accurate and timely management information, to include - activity reports, bid 

reviews, project forecasts, KPI’s 

· Adhere to the Company’s Quality and Business Processes 

· To structure and produce compelling sales proposals/commercial and technical 

documentation outlining the cost savings and business benefits to clients 

· To assume responsibility for running a bid team, where relevant 

· Interface with the implementation / project team, articulating customer requirement, to 

ensure smooth transition from Sale to Delivery 

Job Summary

Engineering Manager is responsible for leading various Android platforms at Ola Electric Mobility

For this position,

We prefer someone who has displayed a track record of:

• Solid experience in JAVA 
• Should have experience in Reactive programming, Asynchronous programming

and Unit Testing.

• Has an ability to quickly learn and contribute in multiple codebase.
• Overcomes roadblocks and requires minimal oversight.
• Takes initiatives to fix issues/tech debts before assigned to him/her.
• Able to deep dive into codebase and advise QA of possible regression impact.
• Communicates tech decisions through design docs and tech talks.
• Has delivered projects with end-to-end accountability.
• Keeps track of industry trends and introduces right tech/tools for a given job.
• Excellent understanding of software engineering practices, Design Patterns,

Data Structures, Algorithms.

• 5+ years of experience in a product-driven organization.

Key Result Areas (Accountability & Responsibility of the role)

• Build highly scalable Android Platforms. Ability to work in a fast-paced setup, deliver results, set up high standards for the team, and the ability to attract world-class talent.

  The job requires a gamut of roles and responsibilities -

  • Build a world-class team of engineers
  • Ensure their KPI’s and OKR are set and evaluated at regular intervals
  • Responsible for delivering high-quality software products, on time, and within budget.
  • Collaborate & work with Product Leads and Business Leaders to develop a long-term product plan,

  products, and manage the release planning cycles for all products.

  • Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team,

  assuring that sub-teams are staffed with sufficient skilled resources and meeting Ability to work in a fast-

  paced setup,

  • Deliver results, set up high standards for the team, and the ability to attract world-class talent. product

  deliverables.