Telesales Executive

Job Title : Senior SDET

Experience : 3 to 5 Years

Contract : 6 Months (C2H) — Onsite

Location : Bangalore

Job Overview :

Seeking a Senior SDET with strong automation experience across frontend, backend, and APIs for distributed microservice-based products.

Key Skills (Mandatory) :

• Golang (preferred) / Java (must be willing to learn Golang)
• Playwright & Selenium (UI Automation)
• REST Assured (API Automation)
• Strong backend automation concepts
• Good understanding of API workflows & service interactions
• Distributed systems experience
• Docker & Kubernetes
• CI/CD exposure
• Ability to debug issues across services

Responsibilities :

• Build & maintain UI/API automation frameworks
• Execute and enhance automated test suites
• Debug failures across microservices & containers
• Integrate automation into CI/CD pipelines
• Collaborate with dev teams to ensure test coverage & quality

Job Title : Java Developer

Experience : 2 to 10 Years

Location : Pune (Must be currently in Pune)

Notice Period : Immediate to 15 Days (Serving NP acceptable)

Budget :

• 2 to 3.5 yrs → up to 13 LPA
• 3.5 to 5 yrs → up to 18 LPA
• 5+ yrs → up to 25 LPA

Mandatory Skills : Java 8/17, Spring Boot, REST APIs, Hibernate/JPA, SQL/RDBMS, OOPs, Design Patterns, Git/GitHub, Unit Testing, Microservices (Good Coding Skills Mandatory)

Role Overview :

Hiring multiple Java Developers to build scalable and performance-driven applications. Strong hands-on coding and problem-solving skills required.

Key Responsibilities :

• Develop and maintain Java-based applications & REST services
• Write clean, testable code with JUnit & unit tests
• Participate in code reviews, debugging & optimization
• Work with SQL databases, CI/CD & version control tools
• Collaborate with cross-functional teams in Agile setups

Good to Have :

• MongoDB, AWS, Docker, Jenkins/GitHub Actions, Prometheus, Grafana, Spring Actuators, Tomcat/JBoss

Key Responsibilities

· Advanced ML & Deep Learning: Design, develop, and deploy end-to-end Machine Learning models for Content Recommendation Engines, Churn Prediction, and Customer Lifetime Value (CLV).

· Generative AI Implementation: Prototype and integrate GenAI solutions (using LLMs like Gemini/GPT) for automated Metadata Tagging, Script Summarization, or AI-driven Chatbots for viewer engagement.

· Develop and maintain high-scale video processing pipelines using Python, OpenCV, and FFmpeg to automate scene detection, ad-break identification, and visual feature extraction for content enrichment

· Cloud Orchestration: Utilize GCP (Vertex AI, BigQuery, Dataflow) to build scalable data pipelines and manage the full ML lifecycle (MLOps).

· Business Intelligence & Storytelling: Create high-impact, automated dashboards in to track KPIs for data-driven decision making

· Cross-functional Collaboration: Work closely with Product, Design, Engineering, Content, and Marketing teams to translate "viewership data" into "strategic growth."

Preferred Qualifications

· Experience in Media/OTT: Prior experience working with large scale data from broadcast channels, videos, streaming platforms or digital ad-tech.

· Education: Master’s/Bachelor’s degree in a quantitative field (Computer Science, Statistics, Mathematics, or Data Science).

· Product Mindset: Ability to not just build a model, but to understand the business implications of the solution.

· Communication: Exceptional ability to explain "Neural Network outputs" to a "Creative Content Producer" in simple terms.

Open Position: Senior Software Tester

Location: Malad (West), Mumbai

Experience: 5 to 8 Years

Qualification: Graduate in any discipline

Working Days: 6 Days Working (Mon - Sat)

Roles & Responsibilities:

Co-ordinate with clients to understand and analyze the requirements and scope of the project.

Independently take responsibility for project deliverables.

Review and escalate bugs and enhancements to the respective development team and ensure they are fixed by the developers.

Draft System Requirement Specifications and detailed system design documents for projects.

Generate defect reports and provide them to the Project Manager.

Prepare test cases and system documents module-wise.

Manage different tasks simultaneously to complete testing before the timeline with minimal supervision.

Develop scripts using Selenium Web Driver and TestNG.

Knowledge in developing Object-Oriented Programming.

Extensive experience in test case designing using standalone processes, defect management, and building test environments.

Perform sanity, smoke, system testing, re-testing, and regression testing.

Mandatory Skills:

Experience in Manual Testing

Experience in Automation Testing

Completion of any Software Testing course

Fair knowledge of testing web-based applications

Fair knowledge of SDLC, STLC, and Bug Life Cycle

Good knowledge of Agile Methodology

Good knowledge of Quality and Testing Concepts

Good communications kills

Strong logical thinking

About SumoLogic

At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications. 

Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success.

You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology.

At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment.

What You Will Do

As a Technical Support Engineer, your role will involve:

- Working with customer support tickets in our Salesforce Service Cloud ticketing system

- Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies.

- Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations.

- Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service.

- Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences.

- Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions.

- Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB.

What You Will Bring With You

- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. 

- Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives.

- Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media. 

- Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail.

- Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments.

- Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills. 

- Ability to support multiple international time zones

Desired Technical Qualifications

- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).

- In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng.

- Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles.

- Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.). 

- Query Language Proficiency: SQL or similar query language skills.

- Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management.

- Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc.

- OSS skills in Otel, Prometheus, and Falco are a plus

- Sumo Logic experience is a big plus but not required 

Travel Requirements

Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings.

Education

Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience.

Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies.

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.

- Budget - Up to 7.5 LPA + Incentives for experienced candidates and Fixed compensation of 5 LPA + incentives to Freshers.
- Location - Gurugram/Bangalore (Work From Home Until Further Notice) 

Ed-Tech Experience (Preferable, Not Mandatory)

Roles and Responsibilities : 

Your primary job responsibility will include (and not limited to): 

• Driving inquiries and admissions for the online and blended learning programs offered
• Looking after the entire sales lifecycle: starting from engaging with leads till the final conversion
• Counseling professionals via call, email, or in-person and suggesting the best course for prospective students
• Updating and maintaining MIS reports
• Coordinating with the marketing team to fine-tune marketing plans related to admissions
• The Employee will be involved in inside sales.

Skills : 

- A graduate.

- Prior experience in sales preferred.

- Freshers (Some internship experience should be there)

- Excellent interpersonal and communication skills.

This person MUST have:

• B.E Computer Science or equivalent.

• In-depth knowledge of machine learning algorithms and their applications including practical experience with and theoretical understanding of algorithms for classification, regression and clustering.
• Hands-on experience in computer vision and deep learning projects to solve real world problems involving vision tasks such as object detection, Object tracking, instance segmentation, activity detection, depth estimation, optical flow, multi-view geometry, domain adaptation etc.
• Strong understanding of modern and traditional Computer Vision Algorithms.
• Experience in one of the Deep Learning Frameworks / Networks: PyTorch, TensorFlow, Darknet(YOLO v4 v5), U-Net, Mask R-CNN, EfficientDet,BERT etc.
• Proficiency with CNN architectures such as ResNet, VGG, UNet, MobileNet, pix2pix, and CycleGAN.
• Experienced user of libraries such as OpenCV, scikit-learn, matplotlib and pandas.
• Ability to transform research articles into working solutions to solve real-world problems.
• High proficiency in Python programming knowledge.
• Familiar with software development practices/pipelines (DevOps- Kubernetes, docker containers, CI/CD tools).
• Strong communication skills.

Experience:

• Min 2 year experience
• Startup experience is a must. 

Location:

• Remote developer

Timings:

• 40 hours a week but with 4 hours a day overlapping with the client timezone.  Typically clients are in the California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Tie up with Pharmacies for execution of customer orders   
• Get company agreement signed by pharmacies in specified timelines.  
• Train Pharmacies on the process for receiving, processing and execution of App orders  
• Coordinate with call centre team for resolving execution issues of partner pharmacies  
• Manage payment settlement with partner pharmacies  

• Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.