Telesales Executive

Key Responsibilities:

Network Design and Implementation:

·         Design and implement network infrastructure (LAN, WAN, VPN, MPLS) for banking branches.

·         Configure routers, switches, firewalls, and other networking equipment.

·         Implement redundancy and failover mechanisms to ensure network uptime.

·         Security Management:

·         Ensure network security through firewalls, intrusion detection/prevention systems (IDS/IPS), and secure access protocols.

·         Regularly update and patch networking equipment to protect against vulnerabilities.

·         Implement and manage encryption protocols for secure data transmission.

·         Branch Connectivity:

·         Set up and maintain branch connectivity with the central data center and other branches.

·         Optimize network performance to ensure smooth operation of banking applications and services.

·         Monitor network traffic and manage bandwidth allocation to prioritize critical services.

Technical Skills:

·         Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, MPLS).

·         Experience with network security tools (firewalls, VPNs, IDS/IPS).

·         Proficient in configuring Cisco, Juniper, or similar networking equipment.

·         Experience with network monitoring tools (e.g., SolarWinds, Nagios).

IT Infrastructure Management:

·         Lead the design, implementation, and maintenance of the organization's IT infrastructure, including servers, networks, storage, and data centers.

·         Ensure high availability, scalability, and reliability of IT infrastructure to support business operations.

·         Micro-segmentation, SD WAN Rollouts, ensuring quality of service, NAC, DAM, Netscope management.

·         Oversee the management of cloud infrastructure and services.

Project Management:

·         Plan, execute, and monitor IT infrastructure projects like application roll outs, BAU updates, New branch roll out etc. from initiation to completion.

·         Develop project plans, timelines, and budgets, and ensure adherence to project management best practices.

·         Coordinate with cross-functional teams, stakeholders, and vendors to ensure successful project delivery.

·         Identify and mitigate project risks and issues.

Patching and Update Management:

·         Develop and implement a comprehensive patch management strategy for all IT systems and applications.

·         Ensure timely and efficient deployment of patches and updates to mitigate security vulnerabilities and enhance system performance.

·         Monitor and report on patch compliance and effectiveness.

·         Collaborate with the information security team to address any identified vulnerabilities.

Compliance:

·         Maintain key IT Infra Policies and Compliances

·         Manage regulatory reporting and facing internal and external audits

·         EOL/EOS management for physical devices, OS middleware and database.

Team Leadership and Development:

·         Lead and manage a team of IT professionals, including system administrators, network engineers, and project managers.

·         Provide mentorship, training, and performance evaluations

Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.

You will be responsible for : 

• Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world
• Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
• Constantly identifying potential to upsell to existing clients through giving the best post sales service

What are we looking for?

• Excellent written and spoken communication skills (English proficiency)
• Exceptional communicator and influencer who can deliver excellent sales pitch
• Result driven with experience of extremely target centric job
• Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
• Approachable and vibrant personality 
• Individual passionate about driving a change in education space
• Have a knack for incentive-driven sales
• Ability to approach any situation with patience and very strong empathy
• Self-learners with high grasping ability
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Experience: Minimum 1+ years experience in inside sales or tele-sales 
• Edutech experience is an add-on
• Experience within Startup Experience would be a strong advantage
• Should have android mobile, personal Laptop and good Internet connectivity
• 6days working
• Attractive incentives and perks 
• Work from home available

Job Summary
We are urgently looking for an Angular Developer with 2-3 Years of experience in Angular5 and above. We are looking for a hands-on person who could design and code a system. The person should have demonstrable experience in a minimum of 3 projects of a duration of 6-12 months (or more). The project should be a full web app (please provide us with the links).

Essential Responsibilities:

· Strong understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

· Experience with general user experience concepts and ability to design highly effective user interfaces

· Implement the frontend components and architecture for new features

· Work with backend engineers to specify the APIs that will power these features.

· Architect efficient and reusable front-end systems that drive complex web applications

· Build reusable code and libraries for future use to ensure the technical feasibility of UI/UX designs Optimize application for maximum speed and scalability

· Strong knowledge of frontend optimization, performance techniques, and security design

Required skills:

· Angular (5-12 version)

· Angular: -Rxjs, NGRX, Storybook

· Must know how to create reusable components

· Flexbox/Grid layout experience

· Typescript fundamentals

· JavaScript fundamentals

· Data structures expertise

· HTML/CSS

· ES6

· SCSS

Role: Zoho Technical Executive

Experience: Minimum 1 Year

Main Responsibilities will be to:

• Provide Support to me for Plant's Zoho Activities
• Data Entry skillset for mass data related tasks at Engage Portal
• Need to be proficient in Microsoft Excel
• Experience in Zoho will be preferable.
• Zoho CRM, Zoho Books, Zoho Inventory, Zoho Creator (Any Experience on these Applications)
• Knowledge of Common IT Troubleshooting

• Design and construction of platform with the best possible encryption and security mechanisms
• Compare different design options and take technology-driven design decision
• Define Data model/Information model
• Define services and convert functional requirements to design
• Define APIs and implement them
• Build front end based on user experience design
• Test and Debug as required
• Write Technical Documentation
• Optimize code and design for Performance
• Design and implementation of continuous integration and deployment pipelines

Expected Qualifications and Key Skills

• Working experience in Spring, Spring-boot or equivalent, Hibernate or equivalent persistence framework.
• Working experience of No SQL databases such as MongoDB or equivalent
• Working experience of setting up Production environment including SSL certificates, logging, backup, archival, etc.
• Working experience of JavaScript frameworks such as React JS, JQuery, etc.
• Working experience of API gateways and Web services such as REST
• Working experience of using GIT
• Working experience of a dev-ops tool such as Jenkins
• Deployment experience on Azure/AWS
• Microservices design and development
• Excellent understanding of Data Structures and Algorithms
• Understanding of OOP and Design Patterns
• Works well in a team setting
• Can multitask, adapt to shifting priorities, detail-oriented
• Good work ethic, including a sense of individual responsibility
• Comfortable working on changing requirements in a growing company
• Must be analytical, flexible, innovative, and self-motivated
• Experience with payment platforms and processors would be a plus