Machine Learning (ML)
PythonIntroduction
About Us:
Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.
Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.
For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.
Our Culture:
To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our four values: Go Bold, All for One, Be a Pro and Move Fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the Mercari Culture Doc which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.
Work Responsibilities
- Machine learning engineers working in the Recommendation domain develop the functions and services of the marketplace app Mercari through the development and maintenance of machine learning systems like Recommender systems while leveraging necessary infrastructure and companywide platform tools.
- Mercari is actively applying advanced machine learning technology to provide a more convenient, safer, and more enjoyable marketplace. Machine learning engineers use the cloud and Kubernetes to operate and improve machine learning systems.
Bold Challenges
- We are looking for people who are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace.
- Develop and optimize machine learning algorithms and models to enhance recommendation system to improve discovery experience of users
- Collaborate with cross-functional teams and product stakeholders to gather requirements, design solutions, and implement features that improve user engagement
- Conduct data analysis and experimentation with large-scale data sets to identify patterns, trends, and insights that drive the refinement of recommendation algorithms
- Utilize machine learning frameworks and libraries to deploy scalable and efficient recommendation solutions.
- Monitor system performance and conduct A/B testing to evaluate the effectiveness of features.
- Continuously research and stay updated on advancements in AI/machine learning techniques and recommend innovative approaches to enhance recommendation capabilities.
Minimum Requirements:
- Over 5-9 years of professional experience in end-to-end development of large-scale ML systems in production
- Strong experience demonstrating development and delivery of end-to-end machine learning solutions starting from experimentation to deploying models, including backend engineering and MLOps, in large scale production systems.
- Experience using common machine learning frameworks (e.g., TensorFlow, PyTorch) and libraries (e.g., scikit-learn, NumPy, pandas)
- Deep understanding of machine learning and software engineering fundamentals
- Basic knowledge and skills related to monitoring system, logging, and common operations in production environment
- Communication skills to carry out projects in collaboration with multiple teams and stakeholders
Preferred skills:
- Experience developing Recommender systems utilizing large-scale data sets
- Basic knowledge of enterprise search systems and related stacks (e.g. ELK)
- Functional development and bug fixing skills necessary to improve system performance and reliability
- Experience with technology such as Docker and Kubernetes
- Experience with cloud platforms (AWS, GCP, Microsoft Azure, etc.)
- Microservice development and operation experience with Docker and Kubernetes
- Utilizing deep learning models/LLMs in production
- Experience in publications at top-tier peer-reviewed conferences or journals
Employment Status
Full-time
Office
Bangalore
Hybrid workstyle
- We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week
- To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
- We will continue to review and update the policy to address future organizational needs
Work Hours
- Full flextime (no core time)
*Flexible to choose working hours other than team common meetings
Media
Owned Media
- Mercari Engineering Portal
- AI at Mercari portal
- Mercan - Introduces the people that make Mercari
- Mercari US Blog
Related Articles
- Development Platforms and Platformers: On Rising to the Global Standard Ken Wakasa, Mercari CTO | mercan
- “I'm Not a Talented Engineer” Insists the Member-Turned-Manager Revamping Our Internal CS Tool | mercan
- Personalize to globalize:How Mercari is reshaping their app, their company, and the world | mercan
- The Providers of the Safe and Secure Mercari Experience: The TnS Team, Introduced by Its Members! | mercan
Shubham Vishwakarma
Full Stack Developer - Averlon
About Mercari, Inc
About
Launched in 2013 and becoming the first Unicorn company in Japan, Mercari Group is a Japan-based corporate group operating in both Japan and the US. Our mission is to create value in a global marketplace where everyone can buy and sell.
Mercari is the largest marketplace platform with over 20 million monthly users in Japan. Through the Mercari app, users can sell their used or unwanted items to those who need them just by taking a photo and entering in some basic information. We are constantly developing our app to provide an environment where anyone can conduct transactions easily, safely, and securely. As part of these efforts, we have invested in the latest technologies such as AI and machine learning, and have released various functions such as escrow payment, AI listing, and barcode listing.
The app currently operates in Japan and the US, with 5.6 million monthly users in the US (as of 2022.3).
We have also successfully launched new businesses such as our mobile payment service Merpay. Today, Mercari Group is made up of multiple subsidiary businesses, including those involved in logistics, B2C e-commerce, blockchain, and sports team management.
Mercari India located in Bengaluru will harness the infinite power of technology to create high-quality service where our people come together to build products that will further strengthen our leadership position in a global product market.
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Industry
Technology, Information and Internet
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We are the sole distributors and service providers in India for world-class construction equipment imported from top international companies such as GEDA, MEP Italy, TSS, YHX, and more.
We offer sale, rental, and buy-back of equipment related to vertical logistics and rebar processing machines.
Job Description
- Run and manage digital marketing channels, including PPC, SEO, email marketing, and social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.).
- Create and post engaging content on social media to increase brand awareness and engagement.
- Handle and update product listings on e-commerce platforms.
- Manage and monitor company websites and updates using Elementor Pro and WordPress.
- Collaborate with the team to write content for websites, blogs, articles, videos, and more.
- Develop SEO strategies to increase organic traffic and search engine rankings.
- Use design tools like Canva or Adobe Creative Suite to create graphics and video content.
- Track and report on campaign performance and suggest improvements based on data analysis.
- Stay updated with the latest digital marketing trends, industry updates, and technologies.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- Proficiency in digital marketing tools and analytics platforms such as Google Analytics, Google Search Console, Google Ads, and Facebook Ads Manager.
Skills Required
- 2–6 years of proven experience as a Digital Marketing Executive or similar role.
- Strong written and verbal communication skills.
- Creativity and out-of-the-box thinking.
- Analytical mindset and ability to interpret data.
- Time management and ability to meet deadlines.
- Adaptability to trends and algorithm changes.
- Team collaboration and coordination with design/content/sales teams.
Job Title: Senior Program Associate
Location: Vashi, Navi Mumbai (On-site)
Experience: 2–5 Years
Type: Full-time
About Grexa
Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.
Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.
We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.
About the Role
We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.
You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.
If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.
Key Responsibilities
- Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
- Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
- Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
- Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
- Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
- Build and maintain operational dashboards and reporting frameworks to measure program performance
- Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals
Requirements
- 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
- Proven experience in driving renewals, upselling and cross selling.
- Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
- Strong analytical and problem-solving skills, with a focus on execution and results
- Excellent communication, coordination, and stakeholder management skills
- Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
- Highly proactive, detail-oriented, and comfortable working in dynamic environments
Why Join Us
- High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
- Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
- Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
- Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
- Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
- Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.
Experience : 3 to 15 years
Location : Pune/Bangalore
Type of Employment : Permanent
Role : ServiceNow ITX
Qualification : B.E Computer or IT / MCS/ MCA equivalent
Job Overview :
The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.
Key Responsibilities :
· Support and maintain all technical aspects of ServiceNow platform.
· Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development
· Owns the requirement gathering sessions collaborating with various stakeholders.
· Convert user stories into technical solutions.
· Possess the ability to work independently with minimal management supervision
· Testing of new and existing functionality
· Documentation of new and existing process
· Train end users/stakeholders
Experience and Skills Required :
· Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )
· Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.
· Experience with Now mobile app.
· Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery
· Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.
· Experience of Scoped application and Service Portal
· Should have good understanding about domain separation
· Excellent Analytical, Logical, communication and problem-solving skills
· Should have ServiceNow CSA (Certified System Administrator)
· ServiceNow Certified Application Developer
Nice to Have :
· ITIL certified
· Relevant ServiceNow Certified Implementation specialist
· Adherence to agile development methods like SCRUM
Title : Agile Program Manager
Locations: Gachibowli, Hyderabad, Chennai, Bangalore and Delhi (Remote).
Job Type: Fulltime
The Agile Program Manager should have experience with all facets of software development, operational support and project management using agile processes. Must have experience in providing advanced project management and support for ongoing programs and for projects across numerous functional and technical units with the organization. For each program/project, the Agile Program Manager is responsible for ensuring that the program is on track for successful releases, and coordinate with vendors/partners, and external stakeholders, as necessary.
Essential Responsibilities:
- Facilitate the Scrum of Scrums once or twice a week with Scrum Masters, Backlog Owners, and Leads.
- Facilitate Big Room Planning with Lean | Agile Teams, Leads, Leadership, and Stakeholders.
- Review Agile metrics every week with Program Portfolio stakeholders.
- Serve as an escalation path for Scrum Masters and the Lean | Agile Teams.
- Help champion the Agile transformation in the program.
- Help drive the Communities of Practice in the program and encourage others to participate.
- Work with Product Management to update the Agile Road Map, as necessary.
- Serve as an administrator for the Agile ALM (Application Lifecyle Management) tool.
- Mentor Scrum Masters.
- Track program dependencies to resolution.
- Track program risks to resolution.
- Create weekly summary Agile program reports for Leadership.
- Support Leadership to track Agile budgets, Team allocations, releases.
- Conduct Program Portfolio Agile Maturity Assessments.
- Participate in Progressive Elaboration sessions to maintain institutional knowledge.
- Assist in Agile contract management with external vendors and contractors.
Suggested Certifications:
- Agile Program Manager - Agile Axiom Framework
- Certified Scrum Master (Scrum Alliance).
- Certified Scrum Professional (Scrum Alliance).
- Agile Project Management (IC Agile).
- Agile Program Portfolio Management (IC Agile).
- Agile Certified Practitioner (Project Management Institute).
Suggested Experience:
- 6+ Years Professional Experience.
- At Least 4 Years in Project Management.
- At Least 4 Years Working in an Agile Environment.
- College Degree or Equivalent Professional Experience.
The Agile Program Manager has a critical role. They are often the glue to ensure everyone is moving forward towards value delivery via conflict resolution, administrating ALM tools, facilitating program level meetings, removing escalated impediments, tracking program dependencies and risks to resolutions, etc. The ideal person should have a strong project management background and hands-on Agile experience at the Program Portfolio level.
Responsibilities:
- Identifying the different bugs in new & existing product lines by following the company's processes.
- Isolating bugs i.e. finding steps to reproduce for identified bugs.
- Compiling the bugs in a database or in given documents with a precise description of the encountered issues so they can be easily identified and reproduced.
- Respecting the planning and the deadlines.
- Follow-up of the versions from scratch to end of project.
- Maintain and develop the existing Automation suites (API/UI)
What we're looking for?
- At least 2 year of experience in software testing
- Ability to work and coordinate with the team on projects
- Knowledge and hands on experience in QA methodologies and tools is preferred
- Strong analytical and observation skills
- Enthusiastic and highly organised
- Excellent written and verbal communication skills
- Comfortable with at least one of Java, Javascript, Ruby
- Worked on UI automation using Selenium Webdriver. Preferably WebdriverIO/Protractor/Puppeteer
- Familiar with API automation using either Postman/Restassured
- Working knowledge of Jmeter or similar Performance testing tool is a plus
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript- 3-5 years of experience in development of Java based Web software solutions
- Expertise in Full Stack Java development using Java frameworks and libraries such as Spring, Spring Boot, Hibernate and Maven with Oracle database
- Have knowledge and experience with at least one of the following frontend technologies: ReactJS or Angular 2+
- Knowledge of JavaScript, HTML5, CSS3
- Have good written and verbal English language communication skills with an ability to work effectively in an international environment
Java- 5+ years experience in automation development in OO language
- Experience with CI/CD tools like Jenkins, Shippable, TravisCI or similar
- Develop and implement tools for automated testing (Linux Shell, Java/Groovy, Docker, Kubernetes)
- Take essential part in the development cycles, in order to deliver high quality products
- Closely interact with developers and support, regarding customer issues
- Investigate software issues as a result of testing
Jenkins- 2 to 4 years experience in Setting up the Automation testing environment
- CI/CD pipelines, writing API test cases, Selenium test cases
- Knowledge of Jenkins, JMeter, Fiddler & Postman is a must
- Have knowledge on Jenkins and CI/CD continues integration tool
- Automation Testing and hands-on experience in the creation of Automation Framework using SELENIUM WEB DRIVER
- Automation using Selenium with JAVA to test web-based application
- Qualifications - BE/Btech/MCA
Freshers who wants to flair in Recruitment Industry and excel can do apply with good communication and Interpersonnel skills.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon