
Introduction
About Us:
Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.
Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.
For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.
Our Culture:
To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our four values: Go Bold, All for One, Be a Pro and Move Fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the Mercari Culture Doc which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.
Work Responsibilities
- Machine learning engineers working in the Recommendation domain develop the functions and services of the marketplace app Mercari through the development and maintenance of machine learning systems like Recommender systems while leveraging necessary infrastructure and companywide platform tools.
- Mercari is actively applying advanced machine learning technology to provide a more convenient, safer, and more enjoyable marketplace. Machine learning engineers use the cloud and Kubernetes to operate and improve machine learning systems.
Bold Challenges
- We are looking for people who are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace.
- Develop and optimize machine learning algorithms and models to enhance recommendation system to improve discovery experience of users
- Collaborate with cross-functional teams and product stakeholders to gather requirements, design solutions, and implement features that improve user engagement
- Conduct data analysis and experimentation with large-scale data sets to identify patterns, trends, and insights that drive the refinement of recommendation algorithms
- Utilize machine learning frameworks and libraries to deploy scalable and efficient recommendation solutions.
- Monitor system performance and conduct A/B testing to evaluate the effectiveness of features.
- Continuously research and stay updated on advancements in AI/machine learning techniques and recommend innovative approaches to enhance recommendation capabilities.
Minimum Requirements:
- Over 5-9 years of professional experience in end-to-end development of large-scale ML systems in production
- Strong experience demonstrating development and delivery of end-to-end machine learning solutions starting from experimentation to deploying models, including backend engineering and MLOps, in large scale production systems.
- Experience using common machine learning frameworks (e.g., TensorFlow, PyTorch) and libraries (e.g., scikit-learn, NumPy, pandas)
- Deep understanding of machine learning and software engineering fundamentals
- Basic knowledge and skills related to monitoring system, logging, and common operations in production environment
- Communication skills to carry out projects in collaboration with multiple teams and stakeholders
Preferred skills:
- Experience developing Recommender systems utilizing large-scale data sets
- Basic knowledge of enterprise search systems and related stacks (e.g. ELK)
- Functional development and bug fixing skills necessary to improve system performance and reliability
- Experience with technology such as Docker and Kubernetes
- Experience with cloud platforms (AWS, GCP, Microsoft Azure, etc.)
- Microservice development and operation experience with Docker and Kubernetes
- Utilizing deep learning models/LLMs in production
- Experience in publications at top-tier peer-reviewed conferences or journals
Employment Status
Full-time
Office
Bangalore
Hybrid workstyle
- We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week
- To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
- We will continue to review and update the policy to address future organizational needs
Work Hours
- Full flextime (no core time)
*Flexible to choose working hours other than team common meetings
Media
Owned Media
- Mercari Engineering Portal
- AI at Mercari portal
- Mercan - Introduces the people that make Mercari
- Mercari US Blog
Related Articles
- Development Platforms and Platformers: On Rising to the Global Standard Ken Wakasa, Mercari CTO | mercan
- “I'm Not a Talented Engineer” Insists the Member-Turned-Manager Revamping Our Internal CS Tool | mercan
- Personalize to globalize:How Mercari is reshaping their app, their company, and the world | mercan
- The Providers of the Safe and Secure Mercari Experience: The TnS Team, Introduced by Its Members! | mercan

About Mercari, Inc
About
Launched in 2013 and becoming the first Unicorn company in Japan, Mercari Group is a Japan-based corporate group operating in both Japan and the US. Our mission is to create value in a global marketplace where everyone can buy and sell.
Mercari is the largest marketplace platform with over 20 million monthly users in Japan. Through the Mercari app, users can sell their used or unwanted items to those who need them just by taking a photo and entering in some basic information. We are constantly developing our app to provide an environment where anyone can conduct transactions easily, safely, and securely. As part of these efforts, we have invested in the latest technologies such as AI and machine learning, and have released various functions such as escrow payment, AI listing, and barcode listing.
The app currently operates in Japan and the US, with 5.6 million monthly users in the US (as of 2022.3).
We have also successfully launched new businesses such as our mobile payment service Merpay. Today, Mercari Group is made up of multiple subsidiary businesses, including those involved in logistics, B2C e-commerce, blockchain, and sports team management.
Mercari India located in Bengaluru will harness the infinite power of technology to create high-quality service where our people come together to build products that will further strengthen our leadership position in a global product market.
Website
Industry
Technology, Information and Internet
Company video
Candid answers by the company
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Mobile Automation Test Engineer
Experience 5 – 12 Years
Location
Pune | Hyderabad | Vizag
About the Role
We are seeking an experienced Mobile Automation Testing professional with strong hands-on expertise in building and executing automation frameworks for mobile applications. This role is ideal for candidates who enjoy working in fast-paced environments and collaborating closely with cross-functional teams to ensure high-quality mobile solutions.
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Who Should Apply
- Automation testers looking to specialize in mobile platforms
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Job Overview
We are looking for a technically strong IT Infrastructure & Automation Engineer to manage, implement, migrate, and optimize enterprise IT environments across Microsoft infrastructure, endpoint management, identity, collaboration, security, and AI-powered automation.
The ideal candidate should have strong hands-on experience with Microsoft technologies, excellent communication skills, and the ability to deliver infrastructure and digital transformation projects end-to-end. Experience with non-Microsoft technologies and multi-vendor environments will be an added advantage.
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1. Conduct calls to potential clients to introduce and promote our IT and Tele solutions and services.
2. Handle inbound & Outbound inquiries from potential and existing clients, providing information about our offerings.
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4. Identify and understand client needs and requirements to provide appropriate solutions.
5.- They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts.
6. Maintain and update the customer database with accurate and detailed information.
7. Follow up on leads and maintain a high level of customer engagement.
8. Achieve daily, weekly, and monthly call targets and KPIs.
9.An effective sale representative must be an excellent communicator and have superior people skills.
10. Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.
Requirements:
1. 6 months-1 years of experience in field sales executive, Marketing executive, customer service, or a related field.
2. Excellent verbal and written communication skills in English.
3. Strong interpersonal skills and the ability to build relationships with clients.
4. Basic knowledge of IT solutions and services is preferred but not mandatory.
5. Ability to handle rejection and remain motivated and persistent.
6. Proficient in using MS Office Suite (Word, Excel, Outlook).
7. Comfortable working in a fast-paced and target-driven environment.
8. A degree in Business, Marketing, or a related field is a plus.
We were founded in 2014 with a mission to develop and deliver applications to small businesses in India, using which these businesses can achieve new heights in their business.
Most of these companies lack behind because they can’t afford high end applications, and don’t buy these applications majorly because many of its features are not useful to their business. We develop customized applications as per customer’s business needs.
Founder & CEO - Karan Jain
Position - Frontend Engineer
Responsibilities
● Use markup languages like HTML to create user-friendly web pages
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● Write functional requirement documents and guides
● Create quality mockups and prototypes
● Help back-end developers with coding and troubleshooting
● Ensure high quality graphic standards and brand consistency
● Stay up-to-date on emerging technologies
Requirements and skills
● Proven work experience of 4-5 years as a Front-end developer
● Hands on experience with markup languages
● Experience with JavaScript, CSS and jQuery
● Familiarity with browser testing and debugging
● In-depth understanding of the entire web development process (design, development and
deployment)
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● Knowledge of SEO principles
● Familiarity with software like Adobe Suite, Photoshop and content management systems
● An ability to perform well in a fast-paced environment
● Excellent analytical and multitasking skills
● BSc degree in Computer Science or relevant field
Role: Director of Field Sales
About the Role
If you have a flair for the field, you love achieving targets, thrive in managing large teams, enjoy the blend of the chaos & the nuances of data, with a dream to take this from a 12 cr to a 50 Cr team (ARR), then we would love to have a chat with you.
We envisaged this vertical to drive and tap the unlimited potential of the retail market across India. It's a wonderful problem to solve considering the vertical has grown 6X in 12 months.
As the Director of Field Sales, you will be responsible for leading a large sales team and driving revenue growth for the company. You will work closely with the executive team to develop and execute the company's sales strategy, while also managing the day-to-day operations of the sales team.
What you will be doing
● Develop and execute a comprehensive sales strategy that drives revenue growth for the company
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● Develop and maintain strong relationships with key customers and partners
● Analyze sales data and market trends to identify opportunities for growth
● Manage the sales budget and ensure that all sales activities are aligned with the company's financial
goals
● Develop and implement sales training programs to ensure that the sales team is equipped with the skills
and knowledge needed to succeed
● Ensure that all sales activities are in compliance with company policies and procedures
● Provide regular updates to the executive team on sales performance, market trends, and other key
metrics
What we are looking for
● Someone with 10 + years of experience managing a sales team in product-based start-up
● Someone who has successfully managed field sales of more than 200 people in the past
● Someone who has seen a scale of at least 50 crore net revenue per annum
● Someone who is analytically strong and has a good grip on numbers
Headquartered in Bangalore, our client was co-founded by a team of four young veteran entrepreneurs who were all specially mentioned by ‘Forbes 30 under 30’. They focus on their online programs conducted by young professionals and educators who have made a mark in their fields as published authors, young entrepreneurs, investors etc. They have been funded by tier 1 investors and have recently raised $3M in funding.
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- Serving as a go-between the candidates and hiring managers
- Coordinating the hiring process end-to-end
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- Screening resumes and job applications
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What you need to have:
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