Site Reliability Engineer

Job Description – Assistant Sales Manager (ASM)

Location: Orion Mall, Bengaluru

Position: Assistant Sales Manager (ASM)

Industry: Premium Retail

About the Role

CAVA is looking for a confident, customer-focused, and well-presented Assistant Sales Manager (ASM) to join our premium retail environment at Orion Mall, Bengaluru.

The ideal candidate should have strong customer interaction and sales skills, excellent communication, and the ability to represent the CAVA brand professionally.

Key Responsibilities

• Assist in managing day-to-day store operations.
• Drive sales and achieve store revenue targets.
• Deliver an excellent and premium customer experience.
• Interact with customers, understand their requirements, and recommend suitable products.
• Demonstrate strong product knowledge and effectively pitch products to customers.
• Support the Store Manager in team coordination, staff management, and daily operations.
• Ensure proper product display, visual merchandising, and store presentation.
• Handle customer queries and resolve complaints professionally.
• Monitor inventory, stock movement, and product availability.
• Maintain high standards of grooming, hygiene, and store discipline.
• Support promotional activities and initiatives to increase sales.
• Ensure the store consistently reflects CAVA's premium brand image./

Candidate Profile

• Experience in Retail / Premium Retail / Lifestyle / Luxury Retail preferred.
• Strong communication and interpersonal skills.
• Proven customer handling and selling skills.
• Target-oriented with a strong sales mindset.
• Confident, polished, and well-groomed personality.
• Ability to work in a fast-paced retail environment.
• Strong team coordination and leadership abilities.
• Candidates with experience handling store operations or leading a retail team will be preferred.

What We Look For

Candidates should:

• Demonstrate that they have taken the time to understand the CAVA brand.
• Communicate clearly, confidently, and professionally.
• Showcase strong customer interaction and product-selling abilities.
• Be well-groomed, presentable, polished, and confident.
• Be comfortable representing a premium retail brand.

Job description

We are looking for a data-driven and strategic Performance Marketing Specialist to manage and optimize our digital advertising campaigns across various channels. The ideal candidate will be responsible for developing, executing, and analyzing ROI-focused campaigns to drive user acquisition, conversions, and revenue growth.

Key Responsibilities:

• Plan, manage, and optimize paid campaigns across Google Ads, Meta (Facebook & Instagram), LinkedIn, YouTube, and other performance marketing platforms.
• Monitor and analyze performance metrics daily (CPC, CTR, CPA, ROAS, conversion rates, etc.) to maximize campaign effectiveness.
• Conduct A/B testing on ad creatives, landing pages, and campaign strategies to improve performance.
• Collaborate with design and content teams to create compelling ad copy, creatives, and landing pages.
• Develop customer acquisition strategies aligned with business goals and target audiences.
• Use analytics tools (Google Analytics, Meta Pixel, etc.) to generate insights and make data-driven decisions.
• Manage performance marketing budgets and ensure efficient spend allocation across channels.
• Stay up to date with digital marketing trends, tools, algorithm updates, and best practices.

Requirements:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 2+ years of experience in performance marketing, digital advertising, or growth marketing.
• Proven track record of running successful paid campaigns with measurable ROI.
• Proficiency in Google Ads, Meta Ads Manager, Google Analytics, and other performance tools.
• Strong understanding of online conversion funnels, attribution models, and customer journeys.
• Excellent analytical, communication, and project management skills.
• Familiarity with tools like SEMrush, Ahrefs, Hotjar, HubSpot, or similar is a plus.
• Experience with eCommerce, SaaS, or B2B marketing (optional, based on your business).

ROLES & RESPONSIBILITIES: 

• Candidate will be responsible for test execution of LTE protocol and performance, analyze and report software defects, interwork with development teams in identifying a potential fix and retest fixes. 
• Should be having good analysis skills with a sound understanding of LTE Concepts. 
• Responsibilities include test execution- with failure root cause analysis System acquisition, LTE Protocol testing. 
• The candidate will also support troubleshooting and reproducing customer failures for debugging. 
• Must have good call processing knowledge as per 3GPP specifications for GSM/GPRS/EDGE/WCDMA/LTE capable phones. 
• Candidate must be reliable regular with good work ethics. 

REQUIRED SKILLS/ABILITIES: 

• LTE with 5G/4G Experience 

1. Understanding of LTE/5G/4G end-to-end flows 
2. Working experience on UEs and/or RAN side. 
3. Good understanding of RRC, RRM MAC & NAS protocols on the Air interface 

• Tools and Analytical Skills 

1. Log Analysis Experience 
2. Working experience with end-to-end setups 
3. Scripting experience on Keysight/Anite/Anritsu/R&S tools. 

EDUCATION & EXPERIENCE: 

• B.Tech/M.Tech in Electronics and Communication 
• 3 to 8 years plus experience in the 4G/5G domain 
• Excellent communication and strong Analytical skills required 

Data Research Associate

Location: Noida Sector 62 (Work From Office - WFO , 5 days in a week)

Employment Type: Full-time

Candidates who have completed their Internship in same domain are also welcomed

Job Description:

We are seeking a highly motivated Data Research Associate to join our team at our Noida Sector 62 office. The ideal candidate will be responsible for gathering and analyzing data, primarily from LinkedIn, to support various business initiatives. This role offers a unique opportunity for interns to learn and contribute to our data research efforts.

Key Responsibilities:

1. Conduct in-depth research on individuals, companies, and industries through various online sources, with a primary focus on LinkedIn.
2. Utilize Boolean search techniques and advanced search operators to identify and compile data on target audiences.
3. Optimize LinkedIn profiles to enhance the visibility and branding of team members and the organization.
4. Create and execute data collection strategies that align with our business objectives.
5. Analyze and interpret data to provide actionable insights and recommendations.
6. Collaborate with the marketing and sales teams to support lead generation efforts.
7. Maintain accurate records of collected data and ensure data security and privacy compliance.
8. Participate in LinkedIn networking events, webinars, and groups to expand the organization's professional network.
9. Assist in CRM integration to facilitate relationship management and lead tracking.

Qualifications:

• Bachelor's degree in a relevant field (in-progress or completed) is preferred.
• Strong knowledge of LinkedIn and its features.
• Proficient in using Boolean search techniques for research.
• Excellent communication and interpersonal skills.
• Detail-oriented and able to maintain data accuracy.
• Strong analytical and problem-solving skills.
• Ability to adapt to changes and learn new LinkedIn features.
• Multilingual skills (a plus).

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

• Graduation is a must. MBA is highly desirable
• Relevant work experience of 6 – 7 years in lending is a must
• Deep knowledge and relevant work experience of Microfinance products and BC is a must
• High standards of accuracy, integrity and attention to detail
• Excellent communication skills
• Proven experience and ability to manage a team

• Lead, inspire, and influence to make sure your team is successful
• Partner with the recruiting team to attract and retain high-quality and diverse talent
• Establish great rapport with other development teams, Product Managers, Sales, and Customer Success to maintain high levels of visibility, efficiency, and collaboration
• Ensure teams have appropriate technical direction, leadership, and balance between short-term impact and long-term architectural vision.
• Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical acumen sharp

You'll need:

• BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams
• Strong fundamentals in distributed systems design and development
• Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management
• Experience running production services in Public Clouds such as AWS, GCP, and Azure
• Experience with running large stateful data systems in the Cloud
• Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization, orchestration, elastic scalability)
• A great track record of shipping features and hitting deadlines consistently; should be able to move fast, build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them
• Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team