Site Reliability Engineer

Job Description:

• 5+ years of development experience
• Expertise in IBM MDM version 11.x (Advanced Edition) product, hands-on multiple implementation experience.
• Hands on experience with IBM MDM Customization using features which includes Extension, Addition, Business proxies, SDP, Match-Merge Rules, Event Manager, Notification
• Exposure to MDM Information Domains (Party, Agreement, Location)
• Expert Java, JEE development background with RSA/ RAD, Websphere, MDM Workbench, SOAP Web Services, XML, XSD, WSDL
• Intermediate knowledge of SQL, Joins, Triggers(DB2/Oracle)
• Working knowledge of concepts like Service Oriented Architecture (SOA) and how to use these with different types of integration technologies

Primary Skills

• Expertise in IBM MDM version 11.x
• Hands-on multiple implementation experience.
• Customization using features
• Expert Java, JEE development background
• Intermediate knowledge of SQL

Secondary Skills

• Working knowledge of concepts like Service Oriented Architecture (SOA) and how to use these with different types of integration technologies
• Ability to work both independently and as part of a team

Salesforce DevOps Engineer

Responsibilities

• Support the design and implement of the DevOps strategy. This includes but is not limited to the CI/CD workflow (Version Control, and automated deployments) ,Sandbox Management , Documenting DevOps releases , Overseeing the Developer Workflow and ensuring Code Reviews take place.
• Work closely with QA, Tech Leads, Senior Devs and Architects to ensure the smooth delivery of build artefacts into Salesforce environments.
• Implement scripts utilising the Salesforce Metadata API and SFDX
• Refine technical user stories as required, articulate clearly the technical solution required to meet a specific DevOps requirement.
• Support the Tech Lead with ensuring best practises are adhered to, providing feedback as required.
• Maintain the development workflow, guide and effectively communicate the workflow to Development teams
• Design, implement, and maintain CI/CD pipelines.
• Automate infrastructure provisioning and configuration management.
• Monitor system performance and troubleshoot issues.
• Ensure security and compliance across all environments.

Required Skills & Experience

• Proficiency in CI/CD tools such as GitHub Actions.
• 5+ years in Salesforce Development
• Strong experience CI/CD technologies, Git (version control), Salesforce Metadata API, SFDX
• Expertise in large-scale integration using SOAP, REST, Streaming (including Lightning Events), and Metadata APIs, facilitating the seamless connection of Salesforce with other systems.
• Excellent technical documentation skills
• Excellent communication skills

Desired Skills

• Comfortable and effective in leading developer, ensuring project success and team cohesion
• Financial Services industry experience

●Experience in working in both agile and waterfall methodologies.

Title: Senior Software Engineer – Python (Remote: Africa, India, Portugal)

Experience: 9 to 12 Years

INR : 40 LPA - 50 LPA

Location Requirement: Candidates must be based in Africa, India, or Portugal. Applicants outside these regions will not be considered.

Must-Have Qualifications:

• 8+ years in software development with expertise in Python
• kubernetes is important
• Strong understanding of async frameworks (e.g., asyncio)
• Experience with FastAPI, Flask, or Django for microservices
• Proficiency with Docker and Kubernetes/AWS ECS
• Familiarity with AWS, Azure, or GCP and IaC tools (CDK, Terraform)
• Knowledge of SQL and NoSQL databases (PostgreSQL, Cassandra, DynamoDB)
• Exposure to GenAI tools and LLM APIs (e.g., LangChain)
• CI/CD and DevOps best practices
• Strong communication and mentorship skills

Job Title: IT Head – Fintech Industry

Department: Information Technology

Location: Andheri East

Reports to: COO

Job Type: Full-Time

Job Overview:

The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions. The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations. As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector.

Key Responsibilities:

1. IT Strategy and Leadership

• Develop and execute the company’s IT strategy to align with the organization’s overall business goals and objectives, ensuring the integration of new technologies and systems.
• Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations.
• Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security.
• Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations.

2. IT Infrastructure Management

• Oversee the management and optimization of the company’s IT infrastructure, including servers, networks, databases, and cloud services.
• Ensure the scalability and reliability of IT systems to support the company’s growth and increasing demand for digital services.
• Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing.

3. Cybersecurity and Data Protection

• Lead efforts to ensure the company’s IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property.
• Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e.g., GDPR, CCPA, RBI, etc.).
• Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively.

4. Software Development and Integration

• Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms.
• Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience.
• Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company’s core systems.

5. IT Operations and Support

• Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting.
• Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution.
• Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions.

6. Budgeting and Cost Control

• Manage the IT department’s budget, ensuring cost-effective spending on technology, software, hardware, and IT services.
• Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs.
• Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities.

7. Compliance and Regulatory Requirements

• Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines.
• Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e.g., PCI DSS, ISO 27001).
• Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance.

8. Innovation and Digital Transformation

• Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience.
• Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology.
• Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction.

9. Vendor and Stakeholder Management

• Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments.
• Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners.
• Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives.

Qualifications and Skills:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s degree or relevant certifications like ITIL, PMP, or CISSP are a plus).

Experience:

• 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.
• Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.
• Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.
• Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms.

Skills:

• Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.
• Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.
• Experience with software development and integration, particularly for fintech platforms.
• Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.
• Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced, high-pressure environment.

Woliba is leading the way with a fully virtual, one-stop platform to help organizations small and large continue to drive success with company culture, morale and workplace wellbeing. We help companies enhance their employee experience with one comprehensive platform to manage wellbeing, engagement, recognition, and rewards. We are currently ranked as one of the top Corporate Wellness Programs globally beating out many of the long-standing competitors in the industry. We are looking to disrupt our space but need the right team in place to help with these efforts. If you’re looking to grow your career in a fast-paced environment and work for a company that helps organizations and their teams, we’d love to hear from you! You must be a self-starter, motivated and passionate about wellness. 

• Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds and maintains our social media presence.
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize the user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
• Supports and guides the direction of email marketing campaigns 
• Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• Creating and maintaining client relationships
• Coaching and subordinate involvement
• Managing processes
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis
• Able to develop budgets
• Familiar with financial planning and strategy

• Bachelor's degree in marketing or business
• Great problem-solving skills
• Proficient in photo and video editing software such as Adobe
• Deep knowledge of web design principles
• Proficient in MS Office Suite, including Outlook, Excel and Word.
• Great communication skills
• Strong project management skills
• Experience working with project management tools such as Asana or Trello
• SEO and SEM experience such as link building and on-page optimization 

Education and Experience Requirements:

• Bachelor’s or Master’s degree in marketing or a related field
• Proven working experience in digital marketing, particularly within the SaaS industry
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Experience with marketing tech tools for social media management and email marketing, and influencer outreach such as BuzzSumo, BuzzStream, Buffer, MailChimp, and HootSuite.
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines
• Working knowledge of HTML, CSS, and JavaScript development and constraints

• Deploy daily campaigns and triggered flows to a combined audience for key channels - email, SMS and push notifications. Execute A/B tests to optimize campaigns for revenue and engagement.
• Oversee and optimize marketing automation strategies to drive customer retention and sales, including lifecycle emails, personalized triggers, and daily campaigns.
• Maintain, publish, and optimize regular (daily, weekly, monthly, quarterly) reports  that track channel and customer-level performance.
• Provide regular reporting and analysis on campaign performance with clear direction to the team on what they can try to do differently to drive increased performance.
• Translate reporting insights into recommendations for the marketing team and cross-functional partners on how to drive sales and increase customer performance and LTV.
• Define and implement the testing agenda for campaigns and automation flows including segmentation, messaging, frequency, send day/time, personalization, etc.
• Manage promotional codes calendar, including sharing promo codes with our affiliate partners, making sure the team is aware of the promotional strategy and that it is implemented across channels.
• Develop new segmentation and targeting strategies based on customer data and business needs.
• Develop customer-facing tests to maximize customer engagement and lifetime value.
• Support project scoping to grow available data and assist with data migration between systems, as well as checking for data quality/integrity.
• Monitor competitive landscape to identify industry trends and best practices
• Analysing customer behaviour and developing aggressive retention strategies.