ServiceNow TPRM Sr. Solution Engineer (Offshore)

Position: Service Now Developer( Third party risk Management TPRM/GRC)

Experience: 5 to 9 Years

Location: Gurugram

Work Mode: Hybrid( 2-3 Days)

Notice Period: Serving/Immediate (November Joiners)

Job Description – ServiceNow Developer (TPRM)

We are seeking an experienced ServiceNow Developer with strong TPRM (Third-Party Risk Management) experience to design, develop, enhance and support ServiceNow solutions.

The candidate will be responsible for developing and supporting TPRM-related workflows and the TCRM Challenge Tracker scoped application, along with ITSM processes and enterprise integrations.

Key Responsibilities:

• Develop, configure and enhance ServiceNow TPRM workflows covering third-party assessments, due diligence, risk reviews, approvals and closure activities.
• Support and enhance the TCRM Challenge Tracker scoped application.
• Develop ServiceNow components including Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions and Flow Designer workflows.
• Build and support REST/SOAP integrations and enterprise system interfaces.
• Configure ACLs, roles, groups and security controls to ensure platform compliance.
• Troubleshoot issues, perform root cause analysis and provide production support.
• Collaborate with business stakeholders, architects, BSAs and testing teams to deliver scalable solutions.
• Support agile delivery, testing, deployments and technical documentation.

Required Skills:

• 4–8 years of hands-on ServiceNow development and administration experience.
• Strong JavaScript and ServiceNow scripting skills.
• Hands-on experience with Business Rules, Client Scripts, Script Includes, Flow Designer, Workflows, ACLs and Service Catalog.
• Strong understanding and experience of TPRM processes and workflows.
• Experience with REST/SOAP integrations, JSON and XML.
• Knowledge of ITSM, ITIL, Agile/Scrum and ServiceNow platform architecture.
• Strong troubleshooting, communication and stakeholder management skills.

Preferred Skills:

• ServiceNow CSA/CAD certification.
• Experience with ServiceNow GRC/IRM, TPRM and custom scoped applications.
• Experience supporting TCRM Challenge Tracker or similar risk management applications.

• 5+ years of ServiceNow development or implementation experience, including at least 3 years focused on ServiceNow TPRM.
• Bachelor's degree from an accredited college or university, or equivalent relevant professional experience.
• Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security.

ServiceNow USEM Technical Consultant -(Offshore) Contract Role

· Location- Remote

· Contract- 6 months

Job Description

Position Description:  

The ServiceNow USEM (SecOps) Technical Consultant (Security Operations) is responsible to lead the design, development, and implementation of security operations (SecOps) solutions on the ServiceNow platform. This role is responsible for integrating security workflows, enhancing automation, and optimizing security response processes to ensure robust cybersecurity operations. 

Primary Responsibilities: 

Design, configure, and implement ServiceNow GRC/IRM modules, focusing on Policy, Compliance, and Risk Management frameworks. Develop custom solutions utilizing Flow Designer, Business Rules, Client Scripts, UI Actions, UI Policies, and Script Includes.

Configure Service Portal/Employee Center components, Service Catalog record producers, notifications, inbound email actions, and email-actionable approvals.

Manage Access Control Lists (ACLs) and role-based access designs alongside SLA definitions and task-based SLA behaviors.

Handle update set management and oversee code promotion across development, test, and production instances.

Requirements

Qualifications: 

· 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects

· 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod

· Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes

· Experience configuring notifications and inbound email actions, including email-actionable approvals

· Experience with ACL configuration and understanding of role-based access design

· Experience with SLA definitions and task-based SLA behavior

· Experience with Service Catalog record producers and Employee Center / Service Portal configuration

· Proficiency with update set management and promotion across development, test, and production instances

· ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred 

· Work Experience: 5+ years

· Industry: Technology

• 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects
• 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod
• Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes
• Experience configuring notifications and inbound email actions, including email-actionable approvals
• Experience with ACL configuration and understanding of role-based access design
• Experience with SLA definitions and task-based SLA behavior
• Experience with Service Catalog record producers and Employee Center / Service Portal configuration
• Proficiency with update set management and promotion across development, test, and production instances
• ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred 

We're looking for a versatile engineer who combines full-stack and QA skills with ServiceNow platform depth. This role owns ServiceNow integration defects and triage, contributes across the product development lifecycle (code, QA, release), and supports customers and general maintenance work outside the ServiceNow surface. Key Responsibilities

Q1 — Support / Triage / Defects • L2 triage: act as first point of contact for incoming support/escalation tickets, including ServiceNow platform and integration issues • L3 defect resolution: own defect fixes on ServiceNow ITSM/CMDB integrations — Flow Designer workflows, Scripted REST APIs, GlideRecord/server-side scripts, OAuth2-based auth — as well as general application-layer defects • Root-cause analysis: diagnose production integration incidents, including versiondrift across releases

Q2 — Product Development • PR review: review peers' code, spanning ServiceNow and general full-stack changes • QA engineering: write and maintain automated tests (Python/Playwright), validate APIs (Postman) and data (SQL), manage test cases in Qase, use AI tools to accelerate test creation and automation • Release management: maintain internal release documentation, manage Update Sets/XML exports across environments, integrate tests into CI/CD (GitHub Actions), and contribute to the release-train cadence and DORA metrics

Q3 — Customer Engineering • Customer developer support: on-call with customers to diagnose and resolve reported issues, including ServiceNow-integration-related problems • Technical maintenance: take on ad-hoc technical/maintenance work as a general full-stack developer (React/TypeScript, API-driven backend) — internal maintenance only, not customer-facing development

Required Qualifications

• 6+ years hands-on ServiceNow development: Flow Designer, Scripted REST APIs, Business Rules, server-side scripting • Working knowledge of CMDB / ITSM data model and OAuth2-based integration patterns • Experience with AI-assisted QA tooling (Claude, Codex, or similar) • Hands-on QA/test automation experience (Python, Playwright) and API/data validation (Postman, SQL) • General full-stack proficiency (React/TypeScript, API-driven backends) for maintenance-level work • Comfortable with GitHub-based CI/CD and ServiceNow CI/CD tooling • Strong debugging skills across distributed, multi-system integrations 

Job Summary

We are looking for an experienced GRC Technology & Transformation Lead to drive the delivery, implementation, and transformation of enterprise Governance, Risk, and Compliance (GRC) technology solutions. The role will partner with Risk, Compliance, Audit, and Technology stakeholders to modernize risk management processes through platform implementations, workflow automation, analytics, and AI-enabled solutions.

The ideal candidate will have a strong understanding of enterprise GRC frameworks, operational risk processes, and risk technology platforms, along with proven experience in technology delivery, stakeholder management, and large-scale transformation programmes.

Key Responsibilities

• Lead end-to-end delivery and transformation of enterprise GRC technology solutions supporting RCSA, Third-Party Risk Management (TPRM), Operational Risk, Controls, Compliance, and Corporate Risk functions.
• Drive implementation, configuration, enhancement, and optimization of enterprise risk technology platforms such as RSA Archer, ServiceNow GRC/IRM/TPRM, or equivalent platforms.
• Collaborate with Risk, Compliance, Internal Audit, and business stakeholders to understand requirements and translate them into scalable technology solutions.
• Define and execute technology roadmaps, platform strategies, and transformation initiatives aligned with enterprise risk and governance objectives.
• Lead workflow automation and process digitization initiatives to improve risk assessments, control monitoring, issue management, compliance tracking, and reporting.
• Identify opportunities to leverage AI/GenAI, analytics, and data-driven solutions to enhance risk management processes and operational efficiency.
• Oversee programme planning, delivery governance, resource management, risk mitigation, and continuous platform improvement.
• Manage global delivery teams and coordinate with business stakeholders, technology teams, system integrators, and external vendors.
• Establish delivery standards, performance metrics, governance mechanisms, and reporting frameworks to track programme outcomes.
• Ensure solutions align with enterprise architecture, information security, regulatory requirements, and internal governance standards.

Required Skills & Experience

• 12+ years of experience in technology delivery, enterprise GRC solutions, risk technology, or large-scale technology transformation.
• Strong understanding of Enterprise GRC, Operational Risk, RCSA, TPRM, controls management, compliance, and corporate risk processes.
• Experience with one or more enterprise risk technology platforms, such as:
• RSA Archer
• ServiceNow GRC / Integrated Risk Management (IRM) / TPRM
• Other enterprise GRC and risk management platforms
• Proven experience leading end-to-end technology implementations, platform enhancements, and transformation programmes.
• Strong understanding of workflow automation, process optimization, data management, analytics, and management reporting.
• Exposure to AI/GenAI-enabled solutions and automation initiatives is desirable.
• Excellent stakeholder management skills, with the ability to engage senior leaders across Risk, Compliance, Audit, and Technology.
• Experience managing cross-functional and global delivery teams, programme governance, and vendor relationships.
• Strong communication, problem-solving, strategic planning, and decision-making skills.

Preferred Qualifications

• Experience in banking, financial services, insurance, or other regulated industries.
• Exposure to regulatory risk management, audit management, controls testing, issue management, and enterprise risk reporting.
• Experience in GRC platform integration, data migration, reporting, and enterprise application modernization.
• Relevant certifications in RSA Archer, ServiceNow IRM/GRC, project/programme management, or risk management are an advantage.

Key Competencies

• Enterprise GRC Technology Strategy
• Technology Delivery & Programme Leadership
• Risk Platform Implementation and Optimization
• Stakeholder & Vendor Management
• Process Automation and Digital Transformation
• AI/GenAI and Analytics Enablement
• Global Team Leadership
• Governance, Controls and Continuous Improvement

🚨 Hiring: Senior Fullstack Engineer – ServiceNow

Experience: 8–12 Years

Location: Bangalore | Hyderabad | Chennai | Mumbai | Ahmedabad

Work Mode: Hybrid – 2 Days Work From Office Mandatory

Contract: 6 Months

Notice Period: Immediate Joiners Preferred

Shift: 1 PM – 11 PM IST

L1 Interview: In-person Mandatory

🔹 Role Summary

We are looking for a versatile Senior Fullstack Engineer with strong ServiceNow platform development, QA automation, and full-stack skills.

The role involves ServiceNow integration defect resolution, production triage, development, automated testing, release management, and general full-stack maintenance.

🔹 Key Responsibilities

Support / Triage / Defects

• Handle L2 support and escalation tickets.
• Troubleshoot ServiceNow platform and integration issues.
• Resolve L3 defects involving:
• ServiceNow ITSM/CMDB
• Flow Designer
• Scripted REST APIs
• GlideRecord / server-side scripting
• OAuth2 integrations
• Perform root-cause analysis for production incidents and integration issues.

Product Development

• Review peer code across ServiceNow and full-stack applications.
• Develop automated tests using Python and Playwright.
• Perform API testing using Postman and data validation using SQL.
• Manage test cases using Qase.
• Use AI-assisted tools such as Claude, Codex, or similar tools for QA automation.
• Support release management and CI/CD using GitHub Actions.
• Maintain ServiceNow Update Sets/XML exports and release documentation.

Customer Engineering

• Support customers in diagnosing technical issues.
• Troubleshoot ServiceNow integration problems.
• Handle general technical maintenance as a full-stack developer.

🔹 Required Skills

ServiceNow

• 6+ years hands-on ServiceNow development
• Flow Designer
• Scripted REST APIs
• Business Rules
• GlideRecord / Server-side scripting
• ITSM
• CMDB
• OAuth2 integrations
• ServiceNow CI/CD

Full Stack

• React.js
• TypeScript
• JavaScript
• REST APIs
• API-driven backend development

QA / Automation

• Python
• Playwright
• Automated testing
• Postman
• SQL
• Qase

DevOps

• Git
• GitHub
• GitHub Actions
• CI/CD
• Release management

🔹 Preferred Qualifications

• ServiceNow CSA / CIS certifications
• Semantic versioning and release/changelog practices
• Customer-facing support experience
• On-call support experience

🔹 Tools & Technologies

GitHub | JIRA | ServiceNow | Qase | Postman | Playwright | Python | React | TypeScript

Role: Senior Fullstack Engineer 

Experience: 8 -12 Years 

Location: Bangalore, Hyderabad, Chennai, Mumbai, and Ahmedabad 

Work Mode: Hybrid (2 days work from office is mandate) 

Budget: 2.5 LPM. 

Notice: Immediate Contract: 6 months 

Shift: 1 PM to 11 PM IST L1 

Interview: In-person (mandate) 

Role Summary 

We're looking for a versatile engineer who combines full-stack and QA skills with ServiceNow platform depth. This role owns ServiceNow integration defects and triage, contributes across the product development lifecycle (code, QA, release), and supports customers and general maintenance work outside the ServiceNow surface. 

Key Responsibilities 

Q1 — Support / Triage / Defects

• L2 triage: act as first point of contact for incoming support/escalation tickets, including ServiceNow platform and integration issues

• L3 defect resolution: own defect fixes on ServiceNow ITSM/CMDB integrations — Flow Designer workflows, Scripted REST APIs, GlideRecord/server-side scripts, OAuth2-based auth — as well as general application-layer defects

• Root-cause analysis: diagnose production integration incidents, including version-drift across releases 

Q2 — Product Development

• PR review: review peers' code, spanning ServiceNow and general full-stack changes

• QA engineering: write and maintain automated tests (Python/Playwright), validate APIs (Postman) and data (SQL), manage test cases in Qase, use AI tools to accelerate test creation and automation

• Release management: maintain internal release documentation, manage Update Sets/XML exports across environments, integrate tests into CI/CD (GitHub Actions), and contribute to the release-train cadence and DORA metrics 

Q3 — Customer Engineering

• Customer developer support: on-call with customers to diagnose and resolve reported issues, including ServiceNow-integration-related problems

• Technical maintenance: take on ad-hoc technical/maintenance work as a general full-stack developer (React/TypeScript, API-driven backend) — internal maintenance only, not customer-facing development 

Required Qualifications

• 6+ years hands-on ServiceNow development: Flow Designer, Scripted REST APIs, Business Rules, server-side scripting

• Working knowledge of CMDB / ITSM data model and OAuth2-based integration patterns

• Experience with AI-assisted QA tooling (Claude, Codex, or similar)

• Hands-on QA/test automation experience (Python, Playwright) and API/data validation (Postman, SQL)

Implementation & Configuration:

• Configure and customize the ServiceNow GRC modules, including Policy and Compliance Management, Risk Management, and Audit Management.

• Develop and manage GRC workflows, including automated processes for risk assessments, policy management, and audit management.

System Administration:

• Administer and maintain the ServiceNow GRC platform, ensuring it operates smoothly and effectively.

• Perform regular system updates, patches, and upgrades as needed.

Integration & Optimization:

• Integrate ServiceNow GRC with other ServiceNow modules (e.g., ITSM, ITOM) and third-party systems to enhance data flow and operational efficiency.

• Optimize the use of ServiceNow GRC to improve risk management processes and compliance tracking.

User Support & Training:

• Provide support to end-users, addressing issues, and answering queries related to ServiceNow GRC.

• Develop and deliver training materials and sessions to ensure users are proficient in utilizing the GRC platform.

Reporting & Analytics:

• Create and manage reports and dashboards to provide insights into GRC activities and performance.

• Analyse data to identify trends, potential risks, and areas for improvement.

• Ensure that the ServiceNow GRC application adheres to industry standards and best practices for governance, risk management, and compliance.

• Stay up-to-date with changes in regulations and compliance requirements that may impact the GRC processes.

To proceed further with your candidature, kindly fill out your details using the following application link:

https://forms.office.com/r/BHLcNbgtzJ

Job Title: Senior Fullstack Engineer – ServiceNow

Company: Cloud Sara Technologies Pvt. Ltd.

Experience: 8–12 Years

Location: Bangalore, Hyderabad, Chennai, Mumbai, Ahmedabad

Work Mode: Hybrid – 2 days work from office mandatory

Employment Type: Contract – 6 Months

Notice Period: Immediate Joiners Only

Shift: 1:00 PM – 11:00 PM IST

Interview Process: L1 in-person interview is mandatory

Job Description

We are looking for an experienced Senior Fullstack Engineer with strong hands-on ServiceNow development expertise, QA automation capabilities, and general full-stack development skills.

The candidate will handle ServiceNow integration defects, production troubleshooting, automated testing, release management, and internal application maintenance.

Key Responsibilities

• Handle L2 support tickets, escalations, and ServiceNow integration issues.
• Resolve L3 defects involving ServiceNow ITSM/CMDB, Flow Designer, Scripted REST APIs, Business Rules, GlideRecord, and server-side scripting.
• Perform root-cause analysis for production incidents and integration issues.
• Review code and contribute to full-stack development and maintenance.
• Develop and maintain automated tests using Python and Playwright.
• Validate APIs using Postman and data using SQL.
• Manage test cases in Qase and integrate automated tests into CI/CD pipelines.
• Maintain release documentation, Update Sets, XML exports, and release processes.
• Support customer technical escalations and distributed-system debugging.
• Use AI-assisted development and QA tools to improve productivity.

Mandatory Skills

• 6+ years of hands-on ServiceNow development experience.
• ServiceNow ITSM, CMDB, Flow Designer, Scripted REST APIs, Business Rules, GlideRecord, and server-side scripting.
• OAuth2-based integrations and troubleshooting across systems.
• Python and Playwright test automation.
• API testing using Postman and SQL validation.
• React, TypeScript, and API-driven backend development.
• GitHub, CI/CD, and ServiceNow deployment tools.
• Experience with AI-assisted QA tools such as Claude or Codex.

Preferred Skills

• ServiceNow CSA or CIS certifications.
• GitHub Actions and release management experience.
• Semantic versioning and changelog management.
• Customer-facing production support and on-call experience.

Important Conditions

• Immediate joiners only.
• Hybrid work with 2 days in office mandatory.
• Must be available for the 1 PM–11 PM IST shift.
• Must attend the L1 interview in person.
• Six-month contract engagement.