ServiceNow TPRM Sr. Solution Engineer (Offshore)

• 5+ years of ServiceNow development or implementation experience, including at least 3 years focused on ServiceNow TPRM.
• Bachelor's degree from an accredited college or university, or equivalent relevant professional experience.
• Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security.

ServiceNow USEM Technical Consultant -(Offshore) Contract Role

· Location- Remote

· Contract- 6 months

Job Description

Position Description:  

The ServiceNow USEM (SecOps) Technical Consultant (Security Operations) is responsible to lead the design, development, and implementation of security operations (SecOps) solutions on the ServiceNow platform. This role is responsible for integrating security workflows, enhancing automation, and optimizing security response processes to ensure robust cybersecurity operations. 

Primary Responsibilities: 

Design, configure, and implement ServiceNow GRC/IRM modules, focusing on Policy, Compliance, and Risk Management frameworks. Develop custom solutions utilizing Flow Designer, Business Rules, Client Scripts, UI Actions, UI Policies, and Script Includes.

Configure Service Portal/Employee Center components, Service Catalog record producers, notifications, inbound email actions, and email-actionable approvals.

Manage Access Control Lists (ACLs) and role-based access designs alongside SLA definitions and task-based SLA behaviors.

Handle update set management and oversee code promotion across development, test, and production instances.

Requirements

Qualifications: 

· 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects

· 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod

· Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes

· Experience configuring notifications and inbound email actions, including email-actionable approvals

· Experience with ACL configuration and understanding of role-based access design

· Experience with SLA definitions and task-based SLA behavior

· Experience with Service Catalog record producers and Employee Center / Service Portal configuration

· Proficiency with update set management and promotion across development, test, and production instances

· ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred 

· Work Experience: 5+ years

· Industry: Technology

🚨 Hiring: ServiceNow Developer | ITSM + HRSD

We are looking for an experienced ServiceNow Developer to join our team!

🔹 Experience: 6+ Years

🔹 Skills: ServiceNow, ITSM, HRSD

🔹 Location: Bangalore

🔹 Work Mode: Hybrid – 3 Days WFO

🔹 Interview Process:

 • Round 1 – Virtual

 • Round 2 – Face-to-Face (FTF)

🔹 Interview: Tomorrow

📩 Interested candidates, please share your updated resume.

#Hiring #ServiceNow #ServiceNowDeveloper #ITSM #HRSD #BangaloreJobs #HybridJobs #TechJobs #ImmediateHiring #ITJobs #JobOpening

• 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects
• 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod
• Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes
• Experience configuring notifications and inbound email actions, including email-actionable approvals
• Experience with ACL configuration and understanding of role-based access design
• Experience with SLA definitions and task-based SLA behavior
• Experience with Service Catalog record producers and Employee Center / Service Portal configuration
• Proficiency with update set management and promotion across development, test, and production instances
• ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred 

We're looking for a versatile engineer who combines full-stack and QA skills with ServiceNow platform depth. This role owns ServiceNow integration defects and triage, contributes across the product development lifecycle (code, QA, release), and supports customers and general maintenance work outside the ServiceNow surface. Key Responsibilities

Q1 — Support / Triage / Defects • L2 triage: act as first point of contact for incoming support/escalation tickets, including ServiceNow platform and integration issues • L3 defect resolution: own defect fixes on ServiceNow ITSM/CMDB integrations — Flow Designer workflows, Scripted REST APIs, GlideRecord/server-side scripts, OAuth2-based auth — as well as general application-layer defects • Root-cause analysis: diagnose production integration incidents, including versiondrift across releases

Q2 — Product Development • PR review: review peers' code, spanning ServiceNow and general full-stack changes • QA engineering: write and maintain automated tests (Python/Playwright), validate APIs (Postman) and data (SQL), manage test cases in Qase, use AI tools to accelerate test creation and automation • Release management: maintain internal release documentation, manage Update Sets/XML exports across environments, integrate tests into CI/CD (GitHub Actions), and contribute to the release-train cadence and DORA metrics

Q3 — Customer Engineering • Customer developer support: on-call with customers to diagnose and resolve reported issues, including ServiceNow-integration-related problems • Technical maintenance: take on ad-hoc technical/maintenance work as a general full-stack developer (React/TypeScript, API-driven backend) — internal maintenance only, not customer-facing development

Required Qualifications

• 6+ years hands-on ServiceNow development: Flow Designer, Scripted REST APIs, Business Rules, server-side scripting • Working knowledge of CMDB / ITSM data model and OAuth2-based integration patterns • Experience with AI-assisted QA tooling (Claude, Codex, or similar) • Hands-on QA/test automation experience (Python, Playwright) and API/data validation (Postman, SQL) • General full-stack proficiency (React/TypeScript, API-driven backends) for maintenance-level work • Comfortable with GitHub-based CI/CD and ServiceNow CI/CD tooling • Strong debugging skills across distributed, multi-system integrations 

Job Description: ServiceNow Architect (Contractual)

Position: ServiceNow Architect

Engagement Type: Contractual

Contract Duration: 9–12 Months

Compensation: $30–$35 per hour

Certification: Certified Technical Architect (CTA) – Mandatory

About the Role

We are seeking an experienced ServiceNow Architect with a mandatory Certified Technical Architect (CTA) certification to support our Expert Services projects. The selected candidate will contribute architectural expertise and provide technical guidance based on assigned project requirements.

Key Responsibilities

• Provide architectural leadership and technical expertise across ServiceNow Expert Services projects.
• Design and guide the implementation of scalable ServiceNow solutions aligned with business requirements.
• Collaborate with project teams and stakeholders to deliver high-quality technical solutions.
• Provide architectural guidance, best practices, and technical recommendations.
• Support project-specific requirements and ensure alignment with ServiceNow platform standards.

Mandatory Requirements

• Valid ServiceNow Certified Technical Architect (CTA) certification.
• Strong experience in ServiceNow architecture, solution design, and implementation.
• Ability to work on assigned Expert Services projects throughout the contract period.
• Willingness to transfer the CTA certification to the company as a condition of the contractual engagement, subject to applicable ServiceNow certification policies.

Contract Details

• Duration: 9 months to 1 year.
• Hourly Rate: $30–$35 per hour.
• Project Allocation: Engagement in ServiceNow Expert Services projects based on business requirements.
• H-1B Support: H-1B support may be provided, if applicable and subject to eligibility and approval.

Interested candidates: Please share your updated resume and confirm your CTA certification status, hourly rate expectations, and availability for a contractual engagement.

Job Summary

We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.

Key Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications and modules.
• Work extensively on ITSM and HRSD implementations and enhancements.
• Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
• Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
• Build and support REST API integrations with external applications.
• Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
• Translate business requirements into scalable ServiceNow technical solutions.
• Follow ServiceNow development best practices and maintain code quality.
• Collaborate with functional consultants, business stakeholders, and other technical teams.
• Support upgrades, deployments, testing, and production releases.
• Apply ITIL principles while designing and implementing ITSM solutions.

Required Skills

• 6+ years of hands-on experience in ServiceNow development.
• Strong experience in ServiceNow ITSM and HRSD.
• Excellent knowledge of JavaScript and ServiceNow scripting.
• Strong experience with Service Catalog.
• Hands-on experience with REST API integrations.
• Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
• Good understanding of ITIL processes and ITSM best practices.
• Experience in troubleshooting, debugging, testing, and deployment activities.
• Strong communication and problem-solving skills.

Preferred

• ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
• Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
• Experience working in enterprise ServiceNow environments.

Notice Period

Immediate joiners to candidates with a maximum 15-day notice period preferred.

Job Summary

We are looking for an experienced GRC Technology & Transformation Lead to drive the delivery, implementation, and transformation of enterprise Governance, Risk, and Compliance (GRC) technology solutions. The role will partner with Risk, Compliance, Audit, and Technology stakeholders to modernize risk management processes through platform implementations, workflow automation, analytics, and AI-enabled solutions.

The ideal candidate will have a strong understanding of enterprise GRC frameworks, operational risk processes, and risk technology platforms, along with proven experience in technology delivery, stakeholder management, and large-scale transformation programmes.

Key Responsibilities

• Lead end-to-end delivery and transformation of enterprise GRC technology solutions supporting RCSA, Third-Party Risk Management (TPRM), Operational Risk, Controls, Compliance, and Corporate Risk functions.
• Drive implementation, configuration, enhancement, and optimization of enterprise risk technology platforms such as RSA Archer, ServiceNow GRC/IRM/TPRM, or equivalent platforms.
• Collaborate with Risk, Compliance, Internal Audit, and business stakeholders to understand requirements and translate them into scalable technology solutions.
• Define and execute technology roadmaps, platform strategies, and transformation initiatives aligned with enterprise risk and governance objectives.
• Lead workflow automation and process digitization initiatives to improve risk assessments, control monitoring, issue management, compliance tracking, and reporting.
• Identify opportunities to leverage AI/GenAI, analytics, and data-driven solutions to enhance risk management processes and operational efficiency.
• Oversee programme planning, delivery governance, resource management, risk mitigation, and continuous platform improvement.
• Manage global delivery teams and coordinate with business stakeholders, technology teams, system integrators, and external vendors.
• Establish delivery standards, performance metrics, governance mechanisms, and reporting frameworks to track programme outcomes.
• Ensure solutions align with enterprise architecture, information security, regulatory requirements, and internal governance standards.

Required Skills & Experience

• 12+ years of experience in technology delivery, enterprise GRC solutions, risk technology, or large-scale technology transformation.
• Strong understanding of Enterprise GRC, Operational Risk, RCSA, TPRM, controls management, compliance, and corporate risk processes.
• Experience with one or more enterprise risk technology platforms, such as:
• RSA Archer
• ServiceNow GRC / Integrated Risk Management (IRM) / TPRM
• Other enterprise GRC and risk management platforms
• Proven experience leading end-to-end technology implementations, platform enhancements, and transformation programmes.
• Strong understanding of workflow automation, process optimization, data management, analytics, and management reporting.
• Exposure to AI/GenAI-enabled solutions and automation initiatives is desirable.
• Excellent stakeholder management skills, with the ability to engage senior leaders across Risk, Compliance, Audit, and Technology.
• Experience managing cross-functional and global delivery teams, programme governance, and vendor relationships.
• Strong communication, problem-solving, strategic planning, and decision-making skills.

Preferred Qualifications

• Experience in banking, financial services, insurance, or other regulated industries.
• Exposure to regulatory risk management, audit management, controls testing, issue management, and enterprise risk reporting.
• Experience in GRC platform integration, data migration, reporting, and enterprise application modernization.
• Relevant certifications in RSA Archer, ServiceNow IRM/GRC, project/programme management, or risk management are an advantage.

Key Competencies

• Enterprise GRC Technology Strategy
• Technology Delivery & Programme Leadership
• Risk Platform Implementation and Optimization
• Stakeholder & Vendor Management
• Process Automation and Digital Transformation
• AI/GenAI and Analytics Enablement
• Global Team Leadership
• Governance, Controls and Continuous Improvement

🚨 Hiring: Senior Fullstack Engineer – ServiceNow

Experience: 8–12 Years

Location: Bangalore | Hyderabad | Chennai | Mumbai | Ahmedabad

Work Mode: Hybrid – 2 Days Work From Office Mandatory

Contract: 6 Months

Notice Period: Immediate Joiners Preferred

Shift: 1 PM – 11 PM IST

L1 Interview: In-person Mandatory

🔹 Role Summary

We are looking for a versatile Senior Fullstack Engineer with strong ServiceNow platform development, QA automation, and full-stack skills.

The role involves ServiceNow integration defect resolution, production triage, development, automated testing, release management, and general full-stack maintenance.

🔹 Key Responsibilities

Support / Triage / Defects

• Handle L2 support and escalation tickets.
• Troubleshoot ServiceNow platform and integration issues.
• Resolve L3 defects involving:
• ServiceNow ITSM/CMDB
• Flow Designer
• Scripted REST APIs
• GlideRecord / server-side scripting
• OAuth2 integrations
• Perform root-cause analysis for production incidents and integration issues.

Product Development

• Review peer code across ServiceNow and full-stack applications.
• Develop automated tests using Python and Playwright.
• Perform API testing using Postman and data validation using SQL.
• Manage test cases using Qase.
• Use AI-assisted tools such as Claude, Codex, or similar tools for QA automation.
• Support release management and CI/CD using GitHub Actions.
• Maintain ServiceNow Update Sets/XML exports and release documentation.

Customer Engineering

• Support customers in diagnosing technical issues.
• Troubleshoot ServiceNow integration problems.
• Handle general technical maintenance as a full-stack developer.

🔹 Required Skills

ServiceNow

• 6+ years hands-on ServiceNow development
• Flow Designer
• Scripted REST APIs
• Business Rules
• GlideRecord / Server-side scripting
• ITSM
• CMDB
• OAuth2 integrations
• ServiceNow CI/CD

Full Stack

• React.js
• TypeScript
• JavaScript
• REST APIs
• API-driven backend development

QA / Automation

• Python
• Playwright
• Automated testing
• Postman
• SQL
• Qase

DevOps

• Git
• GitHub
• GitHub Actions
• CI/CD
• Release management

🔹 Preferred Qualifications

• ServiceNow CSA / CIS certifications
• Semantic versioning and release/changelog practices
• Customer-facing support experience
• On-call support experience

🔹 Tools & Technologies

GitHub | JIRA | ServiceNow | Qase | Postman | Playwright | Python | React | TypeScript

Job Description – Tines SOAR Engineer

Job Title: Tines SOAR Engineer

Experience: 6+ Years

Employment Type: Contract

Job Location: India – Hybrid/Remote

Company: Prama.ai

About the Role

Prama.ai is looking for an experienced Tines SOAR Engineer to design, develop, and maintain security automation workflows for enterprise SOC environments. The ideal candidate should have strong hands-on experience with Tines SOAR, security operations, incident response, API integrations, and automation.

Key Responsibilities

• Design, develop, and maintain automation workflows (Tines Stories).
• Build and enhance security playbooks for incident response and alert handling.
• Develop integrations between Tines and SIEM, EDR/XDR, IAM, ITSM, and other security tools.
• Implement integrations using REST APIs, Webhooks, JSON, and OAuth.
• Automate repetitive SOC and security operations to improve incident response efficiency.
• Troubleshoot, monitor, and optimize Tines automation workflows.
• Collaborate with SOC, Security, Infrastructure, and IT teams.
• Support security automation use cases across enterprise environments.

Required Skills

• 6+ years of IT/Security experience with strong hands-on experience in Tines SOAR.
• Hands-on experience developing Tines Stories, Actions, Event Transformations, and API integrations.
• Strong understanding of SOC, Incident Response, Security Operations, and Security Automation.
• Strong knowledge of REST APIs, JSON, Webhooks, and OAuth.
• Experience with at least one SIEM:
• Microsoft Sentinel
• Splunk
• IBM QRadar
• Google Chronicle
• Experience with at least one EDR/XDR:
• Microsoft Defender
• CrowdStrike
• SentinelOne
• Cortex XDR
• Scripting experience in Python, JavaScript, or PowerShell.
• Experience with ServiceNow or Jira.
• Working knowledge of Windows/Linux environments.
• Good understanding of TCP/IP, DNS, HTTP/HTTPS.
• Knowledge of Active Directory, Entra ID, or Okta.

Preferred Skills

• Experience working with Banking/BFSI clients.
• Knowledge of Microsoft Security Stack.
• Understanding of Threat Intelligence and MITRE ATT&CK.
• Exposure to AWS or Azure Security.
• Experience with enterprise SOC automation and security integrations.

Preferred Certifications

• Tines Certification
• Microsoft SC-200
• CompTIA Security+ / CySA+
• Microsoft AZ-500